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1. While manual installation need to give write permission to code/app/Http/routes.php ( Not required since version 1.10 ) 2. Please check for the parameters while making the update, since we use API(Not needed We use GUI install method since 2.0.1) 3. PHP REQUIREMENT LINK : https://docs.faveohelpdesk.com/#software-requirements 4. Install without dummy data(Install dummy data keep unchecked) 5. Timezone GMT -5:00 US/Eastern 6. Keep Date and time format Default i.e DD/MM/YYYY H:i:s 7. FCM_SERVER_KEY and FCM_SENDER_ID are default values from app/Http/Controllers/Installer/helpdesk/InstallController.php, we have kept them as is in .env file.