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1. make DB with utf8_unicode_ci collate 2. Install without Demo Data 3. Dump the sql by command : mysqldump --routines -u root -pmysql zurmo270 > zurmo.sql 4. remove /*!50020 DEFINER=`root`@`localhost`*/ 5. Create where Engine is InnoDB 6. copy /app/protected/runtime/uploads folder and its content(all images) from manual to zurmo.zip 7. Download upgrade packages from : http://zurmo.org/upgrades 8. For Upgarde Zurmo < 2.8.5 Maintanance Mode Not Required To Upgarde Zurmo >2.8.6 and Zurmo <3.1.0 super runPart Required to run first then Maintanance Mode Zurmo >3.1.0 Maintanance Mode Required to run first then super runPart 9. PHP REQUIREMENT LINK: http://zurmo.org/wiki/installation-requirements 10. (Keep in mind while checking)Dump of Sql is in utf8_unicode_ci and we are converting it to utf8 while running fileindex. Hence diffrence in package sql and dump sql will occur. 11. app/protected/runtime/HTML, app/protected/runtime/themes, app/protected/runtime/minScript, app/assets creates after accessing Administration>account>import>Accounts>uploads in clone