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SET SQL_MODE = "NO_AUTO_VALUE_ON_ZERO"; SET time_zone = "+00:00"; /*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */; /*!40101 SET @OLD_CHARACTER_SET_RESULTS=@@CHARACTER_SET_RESULTS */; /*!40101 SET @OLD_COLLATION_CONNECTION=@@COLLATION_CONNECTION */; /*!40101 SET NAMES utf8 */; -- -- Database: `softaculous_vision568` -- -- -------------------------------------------------------- -- -- Table structure for table `avis_activitylog` -- CREATE TABLE `avis_activitylog` ( `activity_id` int(15) NOT NULL AUTO_INCREMENT, `user_id` int(4) DEFAULT '0', `is_client` tinyint(1) DEFAULT '0' COMMENT '0 for staff,1 for client', `content` text, `module_id` int(15) DEFAULT '0' COMMENT 'setting- 0, client -1, self help-2, blab-3, login-4, cmdb-5,relationship-6, ITIL-7,schedule incident-8,forum-9,task-10,billing-11', `activity_date` int(15) DEFAULT '0', `ip` varchar(31) DEFAULT NULL, `ticket_hash` varchar(255) DEFAULT NULL, `ticket_id` int(11) DEFAULT '0', `domain_id` int(11) DEFAULT '0', PRIMARY KEY (`activity_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_adminaccess` -- CREATE TABLE `avis_adminaccess` ( `adminaccess_id` int(15) NOT NULL AUTO_INCREMENT, `staff_id` int(15) DEFAULT '0', `domain` varchar(255) DEFAULT NULL, `domain_access` text, `level` tinyint(1) DEFAULT '0', PRIMARY KEY (`adminaccess_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_adminaccess` -- INSERT INTO `avis_adminaccess` VALUES (1, 1, '0', '1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,1,1,1,1,0,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1', 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_alert` -- CREATE TABLE `avis_alert` ( `alert_id` int(15) NOT NULL AUTO_INCREMENT, `alert_name` varchar(255) DEFAULT NULL, `owner` int(15) DEFAULT '0', `vscope` tinyint(2) DEFAULT '0', `sms_enabled` tinyint(1) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `display_order` int(15) DEFAULT '0', `concat_type` enum('or','and') DEFAULT 'and', `event` varchar(255) DEFAULT NULL, `template` int(15) DEFAULT '0', `reciever` varchar(255) DEFAULT NULL, `reciever_team` varchar(255) DEFAULT NULL, `hipchat_enabled` int(11) NOT NULL DEFAULT '1', `slack_enabled` int(11) NOT NULL DEFAULT '1', `slack_chennel_id` text, `hipchat_room_ids` text, `hangout_enabled` tinyint(1) NOT NULL DEFAULT '1', `webhook_ids` text, PRIMARY KEY (`alert_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=3 ; -- -- Dumping data for table `avis_alert` -- INSERT INTO `avis_alert` VALUES (1, 'New incident notification to default team', 1, 0, 0, 0, 1, 'and', '0', 8, '1', '1', 1, 1, NULL, NULL, 1, NULL), (2, 'Incident assigned to default team', 1, 0, 0, 0, 2, 'and', '8', 8, '1', '1', 1, 1, NULL, NULL, 1, NULL); -- -------------------------------------------------------- -- -- Table structure for table `avis_alert_criteria` -- CREATE TABLE `avis_alert_criteria` ( `criteria_id` int(15) NOT NULL AUTO_INCREMENT, `alert_id` int(15) DEFAULT '0', `base_criteria` int(15) DEFAULT '0', `sub_criteria` int(4) DEFAULT '0', `content` varchar(255) DEFAULT NULL, `concat_type` varchar(25) DEFAULT NULL, PRIMARY KEY (`criteria_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=5 ; -- -- Dumping data for table `avis_alert_criteria` -- INSERT INTO `avis_alert_criteria` VALUES (1, 1, 0, 0, '', 'and'), (2, 1, 0, 0, '', 'or'), (3, 2, 10, 0, '0', 'and'), (4, 2, 0, 0, '', 'or'); -- -------------------------------------------------------- -- -- Table structure for table `avis_assign_queue` -- CREATE TABLE `avis_assign_queue` ( `queue_id` int(11) NOT NULL AUTO_INCREMENT, `roundrobin_id` int(11) DEFAULT '0', `staff_id` int(11) DEFAULT '0', `queue_flag` int(11) DEFAULT '0', PRIMARY KEY (`queue_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_attachment` -- CREATE TABLE `avis_attachment` ( `attachment_id` int(15) NOT NULL AUTO_INCREMENT, `parent_id` int(15) DEFAULT '0', `parent_type` tinyint(2) DEFAULT '0', `file_location` int(15) DEFAULT '0', `file_name` varchar(255) DEFAULT NULL, `file_size` varchar(255) DEFAULT NULL, `file_type` varchar(255) DEFAULT NULL, `content` longtext, `inline` tinyint(2) NOT NULL DEFAULT '0', PRIMARY KEY (`attachment_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_auditlog` -- CREATE TABLE `avis_auditlog` ( `log_id` int(15) NOT NULL AUTO_INCREMENT, `ticket_hash` varchar(15) DEFAULT NULL, `ticket_id` int(15) DEFAULT '0', `subject` varchar(255) DEFAULT NULL, `entry_date` int(15) DEFAULT '0', `operation_id` int(15) DEFAULT '0', `operator_id` int(15) DEFAULT '0', `operator` tinyint(2) DEFAULT '0', `old_info` varchar(255) DEFAULT NULL, `new_info` varchar(255) DEFAULT NULL, `description` tinytext, `operation_type` int(15) DEFAULT '0', `location` tinyint(4) DEFAULT '0', `channel_id` int(15) DEFAULT '0', `department_id` int(11) DEFAULT '0', `domain_id` int(11) DEFAULT '0', `access_id` tinyint(2) NOT NULL DEFAULT '0' COMMENT '0-incident, 1-problem, 2-changes', `workflow_id` int(11) DEFAULT '0', PRIMARY KEY (`log_id`), KEY `ticket_hash` (`ticket_hash`), KEY `location` (`location`,`access_id`), KEY `log_id` (`log_id`,`entry_date`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_auditlog_archive` -- CREATE TABLE `avis_auditlog_archive` ( `log_id` int(15) NOT NULL AUTO_INCREMENT, `ticket_hash` varchar(15) DEFAULT NULL, `ticket_id` int(15) DEFAULT '0', `subject` varchar(255) DEFAULT NULL, `entry_date` int(15) DEFAULT '0', `operation_id` int(15) DEFAULT '0', `operator_id` int(15) DEFAULT '0', `operator` tinyint(2) DEFAULT '0', `old_info` varchar(255) DEFAULT NULL, `new_info` varchar(255) DEFAULT NULL, `description` tinytext, `operation_type` int(15) DEFAULT '0', `location` tinyint(4) DEFAULT '0', `channel_id` int(15) DEFAULT '0', `department_id` int(11) DEFAULT '0', `domain_id` int(11) DEFAULT '0', `access_id` tinyint(2) NOT NULL DEFAULT '0' COMMENT '0-incident, 1-problem, 2-changes', `workflow_id` int(11) DEFAULT '0', PRIMARY KEY (`log_id`), KEY `ticket_hash` (`ticket_hash`), KEY `location` (`location`,`access_id`), KEY `log_id` (`log_id`,`entry_date`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_automation` -- CREATE TABLE `avis_automation` ( `operation_id` int(15) DEFAULT '0', `operator_id` int(15) DEFAULT '0', `parent_id` int(15) DEFAULT '0', `module_id` int(15) DEFAULT '0', `operation_time` int(15) DEFAULT '0', `is_client` tinyint(4) NOT NULL DEFAULT '0' ) ENGINE=MyISAM DEFAULT CHARSET=utf8; -- -------------------------------------------------------- -- -- Table structure for table `avis_autotask` -- CREATE TABLE `avis_autotask` ( `autotask_id` int(1) NOT NULL AUTO_INCREMENT, `autotask_name` varchar(255) DEFAULT NULL, `execution_order` int(15) DEFAULT '0', `concat_type` varchar(63) DEFAULT NULL, `is_enabled` tinyint(1) DEFAULT '1', `owner` int(15) DEFAULT '0', `creation_date` int(15) DEFAULT '0', `event` varchar(255) DEFAULT NULL, PRIMARY KEY (`autotask_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_autotask_criteria` -- CREATE TABLE `avis_autotask_criteria` ( `atcriteria_id` int(1) NOT NULL AUTO_INCREMENT, `autotask_id` int(15) DEFAULT '0', `base_criteria` int(15) DEFAULT '0', `sub_criteria` int(15) DEFAULT '0', `content` text, `concat_type` varchar(25) DEFAULT NULL, PRIMARY KEY (`atcriteria_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_auto_assign_ticket_setting` -- CREATE TABLE `avis_auto_assign_ticket_setting` ( `assign_setting_id` int(12) NOT NULL AUTO_INCREMENT, `staff_id` int(11) DEFAULT '0', `access` int(11) DEFAULT '0', `modified_time` int(15) DEFAULT '0', PRIMARY KEY (`assign_setting_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_balance` -- CREATE TABLE `avis_balance` ( `balance_id` int(15) NOT NULL AUTO_INCREMENT, `client_id` int(15) DEFAULT '0', `amount` decimal(10,2) DEFAULT '0.00', `content` text, `entry_date` int(15) DEFAULT '0', `transaction_id` varchar(255) DEFAULT NULL, `invoice_id` int(15) DEFAULT '0', `balance_type` tinyint(1) NOT NULL DEFAULT '0', `is_credit` tinyint(1) NOT NULL DEFAULT '0', `gateway_id` tinyint(1) NOT NULL DEFAULT '0', PRIMARY KEY (`balance_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_billing_log` -- CREATE TABLE `avis_billing_log` ( `log_id` int(15) NOT NULL AUTO_INCREMENT, `ticket_hash` varchar(15) DEFAULT NULL, `ticket_id` int(15) DEFAULT '0', `operation_id` int(15) DEFAULT '0', `operator_id` int(15) DEFAULT '0', `subject` varchar(255) DEFAULT NULL, `entry_date` int(15) DEFAULT '0', `description` tinytext, `old_info` varchar(255) DEFAULT NULL, `new_info` varchar(255) DEFAULT NULL, `location` tinyint(4) DEFAULT '0', `department_id` int(11) DEFAULT '0', `domain_id` int(11) DEFAULT '0', `workflow_id` int(11) DEFAULT '0', PRIMARY KEY (`log_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_billrate_setting` -- CREATE TABLE `avis_billrate_setting` ( `id` int(4) NOT NULL AUTO_INCREMENT, `title` varchar(255) DEFAULT NULL, `domain_id` int(15) DEFAULT '0', `billing_method` int(2) DEFAULT '0' COMMENT '0-Incidentbase,1-Timebase', `due_time` varchar(100) DEFAULT NULL, `time_rate` varchar(100) DEFAULT NULL, `bill_time` varchar(100) DEFAULT NULL, `balance` varchar(100) DEFAULT NULL, `invoice` int(15) DEFAULT '0', `ticket_rate` varchar(100) DEFAULT NULL, `is_enabled` int(2) DEFAULT '0', `entry_date` varchar(255) DEFAULT NULL, `is_default_rate` tinyint(1) DEFAULT '0', `is_apply_time_credit` tinyint(1) DEFAULT '0', PRIMARY KEY (`id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_blab` -- CREATE TABLE `avis_blab` ( `blab_id` int(15) NOT NULL AUTO_INCREMENT, `title` text, `content` text, `owner` int(15) DEFAULT '0', `entry_date` int(15) DEFAULT '0', `is_closed` tinyint(1) DEFAULT '0', `access_type` tinyint(1) DEFAULT '0', `ticket_id` int(15) DEFAULT '0', `mod_date` int(15) DEFAULT '0', PRIMARY KEY (`blab_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_blab_access` -- CREATE TABLE `avis_blab_access` ( `access_id` int(15) NOT NULL AUTO_INCREMENT, `blab_id` int(15) DEFAULT '0', `staff_id` int(15) DEFAULT '0', `access_type` tinyint(1) DEFAULT '0', `entry_date` int(15) DEFAULT '0', `is_deleted` tinyint(1) NOT NULL DEFAULT '0', `deleted_date` int(15) DEFAULT '0', `interval_time` int(15) DEFAULT '0', PRIMARY KEY (`access_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_blab_conversation` -- CREATE TABLE `avis_blab_conversation` ( `conversation_id` int(15) NOT NULL AUTO_INCREMENT, `parent_id` int(15) DEFAULT '0', `content` text, `entry_date` int(15) DEFAULT '0', `owner` int(15) DEFAULT '0', `mod_date` int(15) DEFAULT '0', PRIMARY KEY (`conversation_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_blab_read` -- CREATE TABLE `avis_blab_read` ( `read_id` int(15) NOT NULL AUTO_INCREMENT, `conversation_id` int(15) DEFAULT '0', `receiver_id` int(15) DEFAULT '0', `entry_date` int(15) DEFAULT '0', `flag_read` int(15) DEFAULT '0', `mod_date` int(15) DEFAULT '0', PRIMARY KEY (`read_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_blab_trend` -- CREATE TABLE `avis_blab_trend` ( `trend_id` int(15) NOT NULL AUTO_INCREMENT, `blab_id` varchar(255) DEFAULT NULL, `trend` varchar(255) DEFAULT NULL, `trend_count` int(15) DEFAULT '0', `entry_date` int(15) DEFAULT '0', `modify_date` int(15) DEFAULT '0', PRIMARY KEY (`trend_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_breakline` -- CREATE TABLE `avis_breakline` ( `breakline_id` int(15) NOT NULL AUTO_INCREMENT, `expression` varchar(255) DEFAULT NULL, `is_expression` tinyint(1) DEFAULT '1', `is_enabled` tinyint(1) DEFAULT '1', `exec_order` int(15) DEFAULT '0', PRIMARY KEY (`breakline_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_breakline` -- INSERT INTO `avis_breakline` VALUES (1, '-- original mail[0-9]* --', 1, 1, 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_calendar_task` -- CREATE TABLE `avis_calendar_task` ( `task_id` int(15) NOT NULL AUTO_INCREMENT, `subject` varchar(255) DEFAULT NULL, `description` text, `start_date` int(11) DEFAULT '0', `end_date` int(11) DEFAULT '0', `task_type` tinyint(1) DEFAULT '1', `task_status` varchar(31) DEFAULT NULL, `priority` varchar(31) DEFAULT NULL, `owner` int(15) DEFAULT '0', `label` varchar(31) DEFAULT NULL, `location` varchar(31) DEFAULT NULL, PRIMARY KEY (`task_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_channel` -- CREATE TABLE `avis_channel` ( `channel_id` int(15) NOT NULL AUTO_INCREMENT, `channel_name` varchar(255) DEFAULT NULL, `icon_path` varchar(255) DEFAULT NULL, `is_enabled` tinyint(1) DEFAULT '1', `department_access` varchar(511) DEFAULT '0', `default_id` int(15) NOT NULL DEFAULT '0', PRIMARY KEY (`channel_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=28 ; -- -- Dumping data for table `avis_channel` -- INSERT INTO `avis_channel` VALUES (1, 'Email', 'vh vh-ticket vh-brown', 1, '0', 1), (2, 'Call', 'vh vh-call vh-green', 1, '0', 2), (3, 'Facebook', 'vh vh-facebook vh-facebook-color', 1, '0', 3), (4, 'Twitter', 'vh vh-twitter vh-blue', 1, '0', 4), (5, 'Portal', 'vh vh-imac', 1, '0', 5), (6, 'Chat', 'vh vh-chat vh-yellow', 1, '0', 6), (7, 'Service', 'vh vh-service-item', 1, '0', 7), (8, 'LiveChatInc', 'vh vh-livechat-inc vh-livechat-inc-color', 1, '0', 8), (9, 'LiveZilla', 'vh vh-livezilla vh-livezilla-color', 1, '0', 9), (10, 'UserLike', 'vh vh-userlike vh-userlike-color', 1, '0', 10), (11, 'Comm100', 'vh vh-comm100 vh-comm100-color', 1, '0', 11), (12, 'GoToMeeting', 'vh vh-gotomeeting vh-gotomeeting-color', 1, '0', 12), (13, 'GoToAssist', 'vh vh-gotoassist vh-gotoassist-color', 1, '0', 13), (14, 'TeamViewer', 'vh vh-teamviewer vh-teamviewer-color', 1, '0', 14), (15, 'WebEx', 'vh vh-webex vh-webex-color', 1, '0', 15), (16, 'Twilio', 'vh vh-twilio vh-twilio-color', 1, '0', 16), (17, 'ClickDesk', 'vh vh-clickdesk vh-clickdesk-color', 1, '0', 17), (18, 'Zopim', 'vh vh-zopim vh-zopim-color', 1, '0', 18), (19, 'Exotel', 'vh vh-exotel vh-exotel-color', 1, '0', 19), (20, 'Google calender', 'vh vh-google vh-google-color', 1, '0', 20), (21, 'Crisp', 'vh vh-crisp vh-crisp-color', 1, '0', 21), (22, 'Aircall', 'vh vh-aircall vh-aircall-color', 1, '0', 22), (23, 'Asterisk', 'vh vh-asterisk vh-asterisk-color', 1, '0', 23), (24, 'Zoom', 'vh vh-zoom-meetings vh-zoom-meetings-color', 1, '0', 24), (25, 'Livechat', 'vh vh-chat vh-blue-color', 1, '0', 25), (26, 'Intercom', 'vh vh-intercom vh-blue-color', 1, '0', 26), (27, 'Acknowledgement', 'vh vh-vh-icons-logo vh-orange-color', 1, '0', 27); -- -------------------------------------------------------- -- -- Table structure for table `avis_client` -- CREATE TABLE `avis_client` ( `client_id` int(15) NOT NULL AUTO_INCREMENT, `group_id` int(15) DEFAULT '0', `first_name` varchar(255) DEFAULT NULL, `last_name` varchar(255) DEFAULT NULL, `initials` varchar(15) DEFAULT NULL, `user_name` varchar(255) DEFAULT NULL, `email` varchar(255) DEFAULT NULL, `authentication` varchar(255) DEFAULT NULL, `salt` varchar(255) DEFAULT 'MD5(RAND())', `contact_number` varchar(255) DEFAULT NULL, `mobile_number` varchar(255) DEFAULT NULL, `temporary_address` text, `permanent_address` text, `city` varchar(255) DEFAULT NULL, `state` varchar(255) DEFAULT NULL, `zip_code` varchar(255) DEFAULT NULL, `country` varchar(255) DEFAULT NULL, `website` text, `fax` varchar(255) DEFAULT NULL, `office_name` varchar(255) DEFAULT NULL, `office_email` varchar(255) DEFAULT NULL, `office_contact_num` varchar(255) DEFAULT NULL, `office_address` text, `office_phone` varchar(255) DEFAULT NULL, `office_fax` varchar(255) DEFAULT NULL, `office_website` varchar(255) DEFAULT NULL, `job_title` varchar(255) DEFAULT NULL, `department` varchar(255) DEFAULT NULL, `gender` varchar(15) DEFAULT '', `birthdate` int(15) DEFAULT '0', `netmeetingid` varchar(255) DEFAULT NULL, `twitter_id` varchar(255) DEFAULT NULL, `facebook_id` varchar(255) DEFAULT NULL, `otherim` varchar(255) DEFAULT NULL, `is_spam` tinyint(1) DEFAULT '0', `is_banned` tinyint(1) DEFAULT '0', `is_approved` tinyint(1) DEFAULT '1', `is_verified` tinyint(1) DEFAULT '1', `parent_id` int(15) DEFAULT '0', `domain_id` int(15) DEFAULT '0', `optionB_domain_id` int(15) DEFAULT '0', `credit` decimal(10,2) DEFAULT '0.00', `balance` int(15) DEFAULT '0', `image_path` varchar(255) DEFAULT NULL, `language` int(15) NOT NULL DEFAULT '1', `login_as` int(15) NOT NULL DEFAULT '0' COMMENT '1-FB, 2-gmail, 3-twitter,4-whmcs,5-clientexec,6-linkedin,7-sugarcrm,8-wordpress,9-drupal', `department_access` varchar(255) DEFAULT '0', `client_type` int(1) NOT NULL DEFAULT '0' COMMENT '0 for regular client, 1 for call client', `password_auth` int(3) DEFAULT '0', `forum_signature_content` text, `forum_email_notification` int(1) NOT NULL DEFAULT '1', `is_manager` int(1) NOT NULL DEFAULT '0' COMMENT '0=No,1=Yes', `harvest_id` int(11) NOT NULL DEFAULT '0' COMMENT 'harvest client registration id', `registration_date` int(15) DEFAULT '0' COMMENT 'client registeration date', `client_permission` tinyint(2) NOT NULL DEFAULT '0' COMMENT '0 default 1=approval permission', `ticket_approve_permission` tinyint(2) NOT NULL DEFAULT '0' COMMENT '0 default 1=incident approval permission', `pp_accept_date` int(15) DEFAULT '0' COMMENT 'privacy policy accept date', `linkedin_url` text, `otp_number` varchar(255) NOT NULL, PRIMARY KEY (`client_id`), KEY `parent_id` (`parent_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_client` -- INSERT INTO `avis_client` VALUES (0, NULL, NULL, NULL, NULL, NULL, NULL, NULL, 'MD5(RAND())', NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, 1, 1, 0, NULL, 0, '0.00', 0, NULL, 1, 0, '0', 0, 0, NULL, 1, 0, 0, 0, 0, 0, 0, NULL, ''), (1, 1, 'Sample', 'Customer', NULL, 'customer@iamdemo.com', 'customer@iamdemo.com', 'xZisoLyXrao=', 'ce9a9a5bfc188d0f632db45561d6fda5', NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, 1, 1, 0, 1, 1, '0.00', 0, NULL, 1, 0, '0', 0, NULL, NULL, 1, 0, 0, [[timestamp]], 0, 0, 0, NULL, ''); -- -------------------------------------------------------- -- -- Table structure for table `avis_clientportal_design` -- CREATE TABLE `avis_clientportal_design` ( `design_id` int(5) NOT NULL AUTO_INCREMENT, `domain_id` int(5) DEFAULT '0', `design_content` longtext, `design_type` varchar(20) DEFAULT NULL, `design_filename` varchar(20) DEFAULT NULL, `is_enable` int(5) DEFAULT '1', PRIMARY KEY (`design_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_client_email` -- CREATE TABLE `avis_client_email` ( `email_id` int(11) NOT NULL AUTO_INCREMENT, `client_id` int(11) DEFAULT '0', `additional_email` varchar(255) DEFAULT NULL, `is_verified` tinyint(1) NOT NULL DEFAULT '0', PRIMARY KEY (`email_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=11 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_client_group` -- CREATE TABLE `avis_client_group` ( `group_id` int(15) NOT NULL AUTO_INCREMENT, `group_name` varchar(255) DEFAULT NULL, `group_type` int(4) NOT NULL DEFAULT '0', `description` text, `is_enable` tinyint(1) DEFAULT '1', `display_order` int(15) DEFAULT '0', `credit` decimal(10,2) DEFAULT '0.00', `debit` decimal(10,2) DEFAULT '0.00', `office_email` varchar(255) DEFAULT NULL, `office_contact_num` varchar(255) DEFAULT NULL, `office_address` text, `office_city` varchar(255) DEFAULT NULL, `office_state` varchar(255) DEFAULT NULL, `office_country` varchar(255) DEFAULT NULL, `office_phone` varchar(255) DEFAULT NULL, `office_fax` varchar(255) DEFAULT NULL, `office_website` varchar(255) DEFAULT NULL, `domain_id` int(15) DEFAULT '0', `zip_code` varchar(255) DEFAULT NULL, `domain_list` text, PRIMARY KEY (`group_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_client_group` -- INSERT INTO `avis_client_group` VALUES (1, 'Default', 0, '', 1, 0, '0.00', '0.00', NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, 0, NULL, ''); -- -------------------------------------------------------- -- -- Table structure for table `avis_cmdbfilter` -- CREATE TABLE `avis_cmdbfilter` ( `filter_id` int(15) NOT NULL AUTO_INCREMENT, `filter_name` varchar(255) DEFAULT NULL, `vscope` tinyint(2) DEFAULT '1', `display_order` int(15) DEFAULT '1', `owner` int(15) DEFAULT '0', `filter` longtext, `concat_type` enum('and','or') DEFAULT 'and', `is_enabled` tinyint(1) DEFAULT '1', `search_trash` tinyint(1) DEFAULT '0', `search_spam` tinyint(1) DEFAULT '0', `is_report` tinyint(1) DEFAULT '0', PRIMARY KEY (`filter_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_cmdbfilter_criteria` -- CREATE TABLE `avis_cmdbfilter_criteria` ( `criteria_id` int(15) NOT NULL AUTO_INCREMENT, `filter_id` int(15) DEFAULT '0', `base_criteria` int(15) DEFAULT '0', `sub_criteria` int(15) DEFAULT '0', `content` varchar(255) DEFAULT NULL, `concat_type` varchar(25) DEFAULT NULL, PRIMARY KEY (`criteria_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_cmdb_checkinout` -- CREATE TABLE `avis_cmdb_checkinout` ( `check_id` int(15) NOT NULL AUTO_INCREMENT, `assets_id` int(15) NOT NULL, `checkinoutstatus` int(15) NOT NULL COMMENT '1-Checkin, 2- checkout', `usedby` varchar(255) NOT NULL, `usedbytype` int(2) NOT NULL, `staff_id` int(15) NOT NULL, `remark` text NOT NULL, `entry_date` varchar(255) NOT NULL, PRIMARY KEY (`check_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_contract_poorders` -- CREATE TABLE `avis_contract_poorders` ( `po_id` int(15) NOT NULL AUTO_INCREMENT, `po_no` int(15) NOT NULL, `po_name` varchar(255) NOT NULL, `po_date` int(15) NOT NULL, `invoice_no` varchar(15) NOT NULL, `invoice_date` int(15) NOT NULL, `po_description` varchar(255) NOT NULL, `contract_id` int(15) NOT NULL, `entry_date` int(15) NOT NULL, `staff_id` int(15) NOT NULL, `license_count` int(15) NOT NULL, `cost` int(15) NOT NULL, `total_cost` int(15) NOT NULL, `attach_ci` varchar(255) NOT NULL, PRIMARY KEY (`po_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_credit` -- CREATE TABLE `avis_credit` ( `credit_id` int(15) NOT NULL AUTO_INCREMENT, `client_id` int(15) DEFAULT '0', `owner_type` int(1) DEFAULT '0', `creator_id` int(15) DEFAULT '0', `content` text, `amount` varchar(15) NOT NULL, `ticket_balance` tinyint(1) DEFAULT '0', `entry_date` int(15) DEFAULT '0', `ticket_id` int(20) DEFAULT '0', `v4entries` int(2) NOT NULL DEFAULT '0', `addmethod` int(15) NOT NULL DEFAULT '0' COMMENT '0 for manual or invoicehash', PRIMARY KEY (`credit_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_customfield` -- CREATE TABLE `avis_customfield` ( `customfield_id` int(15) NOT NULL AUTO_INCREMENT, `customgroup_id` int(15) DEFAULT '0', `ci_type` int(4) DEFAULT '0', `field_type` int(4) DEFAULT '1', `field_group` int(15) DEFAULT '0', `field_name` varchar(255) DEFAULT NULL, `field_description` varchar(255) DEFAULT NULL, `display_order` int(15) DEFAULT '0', `default_value` varchar(255) DEFAULT NULL, `is_selected` tinyint(1) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '0', `is_required` tinyint(1) DEFAULT '0', `is_staff_editable` tinyint(1) DEFAULT '0', `is_user_editable` tinyint(1) DEFAULT '0', `regular_expression` varchar(255) DEFAULT NULL, PRIMARY KEY (`customfield_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_customfield` -- INSERT INTO `avis_customfield` VALUES (1, 1, 0, 3, 1, 'Incident feedback', 'Please comment about support quality.', 0, '', 0, 1, 0, 1, 1, 'none'); -- -------------------------------------------------------- -- -- Table structure for table `avis_customfield_data` -- CREATE TABLE `avis_customfield_data` ( `customfield_data_id` int(15) NOT NULL AUTO_INCREMENT, `parent_id` int(15) DEFAULT '0', `group_type` int(15) DEFAULT '0', `customfield_id` int(15) DEFAULT '0', `content` text, `entry_date` int(15) DEFAULT '0', PRIMARY KEY (`customfield_data_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_customgroup` -- CREATE TABLE `avis_customgroup` ( `customgroup_id` int(15) NOT NULL AUTO_INCREMENT, `customgroup_name` varchar(255) DEFAULT NULL, `description` text, `display_order` int(15) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `location` tinyint(4) DEFAULT '0', `department_access` varchar(255) DEFAULT NULL, `visible_to` int(4) NOT NULL DEFAULT '0', PRIMARY KEY (`customgroup_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_customgroup` -- INSERT INTO `avis_customgroup` VALUES (1, 'Feedback', NULL, 0, 1, 3, '0', 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_dashboard_data` -- CREATE TABLE `avis_dashboard_data` ( `dashboard_data_id` int(11) NOT NULL AUTO_INCREMENT, `module_id` int(11) DEFAULT '0', `module_name` varchar(255) DEFAULT NULL, `is_changed` int(11) NOT NULL DEFAULT '0', PRIMARY KEY (`dashboard_data_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=14 ; -- -- Dumping data for table `avis_dashboard_data` -- INSERT INTO `avis_dashboard_data` VALUES (1, 2, 'incident', 0), (2, 3, 'clients', 0), (3, 4, 'solutions', 0), (4, 5, 'billing', 0), (5, 10, 'cmdb', 0), (6, 11, 'task', 0), (7, 12, 'forums', 0), (8, 14, 'problems', 0), (9, 15, 'releases', 0), (10, 16, 'contract', 0), (11, 17, 'changes', 0), (12, 18, 'service request', 0), (13, 25, 'livechat', 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_department` -- CREATE TABLE `avis_department` ( `department_id` int(15) NOT NULL AUTO_INCREMENT, `department_name` varchar(255) DEFAULT NULL, `description` text, `domain_id` int(15) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `is_paid` tinyint(1) DEFAULT '0', `display_order` int(15) DEFAULT '0', `autoresponder_id` int(15) DEFAULT '2', `autoresponder` tinyint(1) DEFAULT '1', `registration` tinyint(1) DEFAULT '0', `signature` text, `chataccess` tinyint(1) NOT NULL DEFAULT '0', PRIMARY KEY (`department_id`), KEY `domain_id` (`domain_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_department` -- INSERT INTO `avis_department` VALUES (1, 'General', NULL, 1, 1, 0, 0, 1, 2, 1, 0, NULL, 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_departmentview` -- CREATE TABLE `avis_departmentview` ( `department_vid` int(15) NOT NULL AUTO_INCREMENT, `department_id` int(15) DEFAULT '0', `staff_id` int(15) DEFAULT '0', PRIMARY KEY (`department_vid`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_device` -- CREATE TABLE `avis_device` ( `device_id` int(15) NOT NULL AUTO_INCREMENT, `title` varchar(255) DEFAULT NULL, `device_type` int(4) DEFAULT '0', `api_key` varchar(255) DEFAULT NULL, `staff_id` int(15) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `badgecount` int(15) NOT NULL DEFAULT '0', PRIMARY KEY (`device_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_devices` -- CREATE TABLE `avis_devices` ( `devices_id` int(4) NOT NULL AUTO_INCREMENT, `user_id` int(15) DEFAULT '0', `ip` varchar(31) DEFAULT NULL, `logintime` int(15) DEFAULT '0', `session_id` varchar(65) DEFAULT NULL, `usebrows` varchar(85) DEFAULT NULL, `content` text, `usedevice` varchar(85) DEFAULT NULL, `is_banned_devices` tinyint(1) DEFAULT '0', `login_attempts` int(15) DEFAULT '0', PRIMARY KEY (`devices_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_domain` -- CREATE TABLE `avis_domain` ( `domain_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `default_email` varchar(255) DEFAULT NULL, `domain` varchar(255) DEFAULT NULL, `domain_url` varchar(255) DEFAULT NULL, `domain_name` varchar(255) DEFAULT NULL, `display_order` int(15) DEFAULT '0', `language_id` int(15) DEFAULT '1', `timezone` varchar(255) DEFAULT '0', `timezone_dst` tinyint(1) DEFAULT '0', `theme` varchar(255) NOT NULL DEFAULT 'default', `send_mail` int(15) DEFAULT '0', `bcc_email` varchar(255) DEFAULT NULL, `currency` varchar(4) DEFAULT 'USD', `timezone_name` text, PRIMARY KEY (`domain_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_domain` -- INSERT INTO `avis_domain` VALUES (1, NULL, 1, '[[admin_email]]', '[[domhost]]', '[[softurl]]/', '[[site_name]]', 1, 1, '0', 0, 'default', 0, NULL, 'USD', 'London, Monrovia, Nouakchott, Ouagadougou, Reykjavik, Sao Tome, St Helena'); -- -------------------------------------------------------- -- -- Table structure for table `avis_drive` -- CREATE TABLE `avis_drive` ( `drive_id` int(15) NOT NULL AUTO_INCREMENT, `department_id` int(15) NOT NULL DEFAULT '0', `owner` int(4) DEFAULT '0', `file_location` int(15) DEFAULT '0', `file_name` varchar(255) DEFAULT NULL, `file_size` varchar(255) DEFAULT NULL, `file_type` varchar(255) DEFAULT NULL, `content` longtext, `creation_date` int(15) DEFAULT '0', PRIMARY KEY (`drive_id`), KEY `department_id` (`department_id`), KEY `file_name` (`file_name`), KEY `file_type` (`file_type`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_dst_setting` -- CREATE TABLE `avis_dst_setting` ( `timezone_id` int(11) NOT NULL AUTO_INCREMENT, `timezone` varchar(50) DEFAULT NULL, `dst_timezone` int(11) DEFAULT '0' COMMENT '0=No DST,1=DST', `dst_start_date` varchar(50) DEFAULT NULL, `dst_end_date` varchar(50) DEFAULT NULL, `dst_flag` int(11) DEFAULT '0' COMMENT '0 for same year, 1 for previous year, 2 for next year ', PRIMARY KEY (`timezone_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=49 ; -- -- Dumping data for table `avis_dst_setting` -- INSERT INTO `avis_dst_setting` VALUES (1, '-43200', 0, '', '', 0), (2, '-39600', 0, '', '', 0), (3, '-36000', 0, '', '', 0), (4, '-34200', 0, '', '', 0), (5, '-32400', 0, '', '', 0), (6, '-28800', 0, '', '', 0), (7, '-28800', 1, '13-03', '06-11', 0), (8, '-25200', 0, '', '', 0), (9, '-25200', 1, '13-03', '06-11', 0), (10, '-21600', 0, '', '', 0), (11, '-21600', 1, '03-04', '30-10', 0), (12, '-18000', 0, '', '', 0), (13, '-18000', 1, '13-03', '06-11', 0), (14, '-14400', 0, '', '', 0), (15, '-14400', 1, '13-03', '06-11', 0), (16, '-12600', 1, '13-03', '06-11', 0), (17, '-10800', 0, '', '', 0), (18, '-10800', 1, '16-10', '21-02', 1), (19, '-7200', 0, '', '', 0), (20, '-3600', 0, '', '', 0), (21, '-3600', 1, '27-03', '30-10', 0), (22, '+0', 0, '', '', 0), (23, '+0', 1, '27-03', '30-10', 0), (24, '+3600', 0, '', '', 0), (25, '+3600', 1, '27-03', '30-10', 0), (26, '+7200', 0, '', '', 0), (27, '+7200', 1, '27-03', '30-10', 0), (28, '+10800', 0, '', '', 0), (29, '+10800', 1, '27-03', '30-10', 0), (30, '+12600', 1, '21-03', '21-09', 0), (31, '+14400', 0, '', '', 0), (32, '+16200', 0, '', '', 0), (33, '+18000', 0, '', '', 0), (34, '+19800', 0, '', '', 0), (35, '+21600', 0, '', '', 0), (36, '+23400', 0, '', '', 0), (37, '+25200', 0, '', '', 0), (38, '+28800', 0, '', '', 0), (39, '+32400', 0, '', '', 0), (40, '+34200', 0, '', '', 0), (41, '+36000', 0, '', '', 0), (42, '+37800', 1, '02-10', '03-04', 1), (43, '+39600', 0, '', '', 0), (44, '+39600', 1, '02-10', '03-04', 1), (45, '+43200', 0, '', '', 0), (46, '+43200', 1, '06-11', '17-01', 1), (47, '+46800', 0, '', '', 0), (48, '+46800', 1, '25-09', '03-04', 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_emailtemplate` -- CREATE TABLE `avis_emailtemplate` ( `etemplate_id` int(15) NOT NULL AUTO_INCREMENT, `etemplate_name` varchar(255) DEFAULT NULL, `subject` varchar(255) DEFAULT NULL, `content` text, `display_order` int(15) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `default_id` int(4) DEFAULT '0', `is_itil` int(11) DEFAULT '0', `language` int(15) DEFAULT '1', `parent_id` int(11) DEFAULT '0', `attachment_setting` tinyint(1) NOT NULL DEFAULT '1', PRIMARY KEY (`etemplate_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=48 ; -- -- Dumping data for table `avis_emailtemplate` -- INSERT INTO `avis_emailtemplate` VALUES (1, 'Client registration', 'Client registration details', 'Hello {username},<br>Thank you for registering with us.<br><br>Your account has been setup and you can now login to our client portal . <br>Client portal url : <a href="{link}">{link}</a><br>Email: {useremail}<br><br> Please reset your password by using following link <br><a href="{resetlink}">{resetlink}<span></span></a><br>Using client portal you can track your existing incidents, submit new incidents and update your profile.<br>', 0, 1, 1, 0, 1, 0, 1), (2, 'Auto responder', '[{ticket_hash}]: {subject}', 'Hello {username},<br> A request for assistance has been received. Our system has created a incident for your issue.<br><br><strong>Following are incident details -</strong><br>Incident ID: {ticket_hash}<br>Subject: {subject}<br>Department: {department}<br>Incident type: {ticket_type}<br>Priority: {priority}<br>Status: {status}<br>Our staff will assist you shortly.<br>You can update or reply your incident online at :<br><a href="{link}">{link}</a><br><br>Login URL as below:<br><span class="nodeLabelBox repTarget "><span class="nodeAttr editGroup "><span class="nodeValue editable "><a href="{login_url}">{login_url}</a></span></span></span>', 0, 1, 2, 0, 1, 0, 1), (3, 'Staff reply', '[{ticket_hash}]: {subject}', ' {reply_message}<br><br><strong>Incident details - </strong><br>Incident ID: {ticket_hash}<br>Subject: {subject}<br>Department: {department}<br>Incident type: {ticket_type}<br>Priority: {priority}<br>Status: {status}<br></br>You can update or reply your incident online at : <br><a href="{link}">{link}</a><br><br>Login to client portal using following link: <br><a href="{login_url}">{login_url}</a><br>', 0, 1, 3, 0, 1, 0, 1), (4, 'Restricted client', 'Restricted client', 'Hello,<br>\r\n<br>\r\nThe email address that you have used to submit incident is not registered in our client portal. While sending email please make sure you use the same email address that you have used while registering with us.<br>\r\n<br>\r\nIf you have not registered to our client portal, we request you to register it and then submit incidents.<br>\r\n<br>\r\nYou can register to our client portal here - <br>\r\n<a href="{link}">{link}</a><br>', 0, 1, 4, 0, 1, 0, 1), (5, 'Reset password', 'Reset password', 'Hello {username}<br> As per your password reset request, Please click on following link to reset your password <br><a href="{resetlink}"> {resetlink}</a>', 0, 1, 5, 0, 1, 0, 1), (6, 'Client approval pending', 'Registration pending for approval', 'Hello {username},<br />\r\n<br />\r\nThank you for registering to our client portal.<br />\r\nYour account is currently being reviewed and once its active you will receive email with login details for our client portal ', 0, 1, 6, 0, 1, 0, 1), (7, 'Incident auto close', 'Incident Auto close', 'This is an automatically generated email alert by our helpdesk system.<br>\r\n<br>\r\nBelow mentioned incident has not been updated in the last 24 hours and will be automatically closed by the system.<br>\r\nIf your issue is already resolved please ignore this email otherwise update your incident with further details so that our staff can assist you.<br>\r\n<br>\r\nIncident Id: {ticket_hash}<br>\r\nSubject: {subject}<br>\r\nDepartment: {department}<br>\r\nIncident type: {ticket_type}<br>\r\nPriority: {priority}<br>\r\nStatus: {status}<br>', 0, 1, 7, 0, 1, 0, 1), (8, 'Alert template', '{alert}[{ticket_hash}]: {subject}', '{ticket_reply}<br>\r\n<br><strong>Incident details :</strong><br>Incident Id: {ticket_hash}<br>Subject: {subject}<br>\r\nDepartment: {department}<br>Incident type: {ticket_type}<br>Priority: {priority}<br>Status: {status}<br>Last replier: {last_replier}<br>', 0, 1, 8, 0, 1, 0, 1), (9, 'Invoice created', 'Invoice created', 'Dear {username},<br> This is a notice that an invoice has been generated on {invoice_date}.<br><br>Invoice #{invoice_hash}<br>Amount Due: {currency_symbol}<span></span>{invoice_amount} {currency}<span></span><br>Due Date: {invoice_duedate}<br><br><strong>Invoice Items</strong><br>{description}<br>Total: {currency_symbol}<span></span>{invoice_amount} {currency}<span></span><br>------------------------------------------------------<br><strong>Sub Total</strong>: {currency_symbol}<span></span>{invoice_amount} {currency}<span></span><br><strong>Total:</strong> {currency_symbol}<span></span>{invoice_amount} {currency} <span></span><br>------------------------------------------------------<br>Check invoice details using following link : <br>{invoice_link}<br>', 0, 1, 9, 0, 1, 0, 1), (10, 'Send email', '[{ticket_hash}]: {subject}', '<strong></strong> {message}', 0, 1, 10, 0, 1, 0, 1), (11, 'Incident forward', '[{ticket_hash}]: {subject}', '{reply_message}', 0, 1, 11, 0, 1, 0, 1), (12, 'No balance', 'Insufficient balance', 'Hello,<br>\r\n<br> \r\n You have opted to open incident for a paid department but your account do not have sufficient funds. Please add funds to your account and then re-open the incident.', 0, 1, 12, 0, 1, 0, 1), (13, 'Staff registration', 'Staff registration details', 'Hello {staff_name},<br>\r\n<div>\r\n Welcome to our help desk staff portal.\r\n<br><br>Your account has been setup and you can now login to staff portal using details below.<br><div>\r\nStaff Portal URL: <a href="{manage_portal_link}">{manage_portal_link} </a><br>\r\nUserName: {user_name}<br>\r\n Please reset your password by using following link<br>\r\n <a href="{resetlink}">{resetlink}</a><br>\r\n<br>\r\nPlease feel free to update your profile, signature and other help desk related settings.<br></div></div>', 0, 1, 13, 0, 1, 0, 1), (14, 'Parser failed', 'Email not parsed for {mail_queue}: {subject}', '<p>Sender : {from_email}<br> To : {mail_queue}<span></span></p><p>Actual message :<br> {message}</p>', 0, 1, 14, 0, 1, 0, 1), (15, 'New blab', 'New blab added', 'Hello {first_name} {last_name},<br> New blab added by {staff_name}. <br><strong>Blab content : </strong><br>{message}<br>{company}<br>{view_blab_link}', 0, 1, 15, 0, 1, 0, 1), (16, 'Client registration verification email', 'Verify email', 'Hello {username},<br> Thank you for registering to our client portal. Please click on following link to verify your email. <br><a href="{verification_link}">{verification_link}</a><br>', 0, 1, 16, 0, 1, 0, 1), (17, 'Change approval', 'Approval request for change', 'Hello {first_name} {last_name},<br><br>Approval request for change {changes_hash} {changes_name} is waiting for your approval. <br> Please visit <a href="{changes_details_link}">{changes_details_link}</a> and confirm your approval.<span></span><br>', 0, 1, 17, 1, 1, 0, 1), (18, 'Contract approval', 'Request for contract approval', 'Hello {first_name} {last_name},<br><br>A new contract {contract_name}(#{contract_number}) is waiting for your approval.<br> Please visit <a href="{contract_approval_link}">{contract_approval_link}</a> and confirm your approval.<br><br>', 0, 1, 18, 0, 1, 0, 1), (19, 'Release approval', 'Approval request for release ', 'Hello {first_name} {last_name},<br><br>Approval request for release {release_hash} {releases_name} is waiting for your approval. <br>Please visit <a href="{releases_approval_link}">{releases_approval_link}</a> and confirm your approval.', 0, 1, 19, 1, 1, 0, 1), (20, 'Alert ITIL template', '{alert} [{problem_hash}{change_hash}{release_hash}]: {subject}', 'Alert : {alert}<br>Hash: {problem_hash}{change_hash}{release_hash} <br><br><strong>Properties :</strong><br>Subject: {subject}<br> Domain: {domain}<br> Priority: {priority}<br> Status: {status}<br>Impact : {impact}<br>Risk : {risk}<br>Type : {type}<br><br>', 0, 1, 20, 1, 1, 0, 1), (21, 'Contract expiry reminder', 'Contract expiry reminder', 'Hello,<br>{contract_name}(#{contract_number})<span></span> is due for renewal and will be expired in next {contract_days} days. <br>Please visit below contract link to view more details<br><a href="{contract_link}">{contract_link}</a><br>', 0, 1, 21, 0, 1, 0, 1), (22, 'Client feedback', 'Please give us your valuable feedback on incident: {ticket_hash}', 'Hello {username},<br><br>We have resolved your incident, Below are details for your request.<br><br>Incident Id: {ticket_hash}<br>Subject: {subject}<br>Department: {department}<br>Incident type: {ticket_type}<br>Priority: {priority}<br>Status: {status}<br>Please give us your feedback on how was your overall experience with our team while resolving your issue.<br>{link}index.php?/feedback/{useremail}/{salt}/{ticket_id}<br><br>Your feedback will help us improve our customer service.<br>', 0, 1, 22, 0, 1, 0, 1), (23, 'New task assigned', 'New task assigned', 'Hello {first_name} {last_name}<br>New task has been assigned to you by {staff_name}<br><br><strong><strong>Following are task details :</strong><strong></strong> </strong><br>Title: {title}<br>Description: {description}<br>Status: {status}<br>Priority: {priority}<br>Start date: {start date}<br>End date: {end date}<br><br>Please click on following link to see task details :<br>{view_task_link}<br><br>', 0, 1, 23, 0, 1, 0, 1), (24, 'New comment added to task', 'New comment added to task : {title}', 'Hello {first_name} {last_name},<br> New comment added to task by {staff_name}<br><br><strong>Task comment details : </strong><br>Title: {title}<br>Comment: {comment}<br><br>Please click on following link to see task details :<br>{view_task_link}<br><br>', 0, 1, 24, 0, 1, 0, 1), (25, 'New forum topic', 'New forum topic added :{topic_title}', 'Hello {username},<br><br>New forum topic added <strong>{topic_title} </strong>in [{domain} > {forum_category} > {forum_title}]<br><strong>Created by</strong> : {poster_name}<br><strong>Details </strong>:<br>{details}<strong><br></strong><strong>Please follow below link </strong>:<br>{topic_link}', 0, 1, 25, 0, 1, 0, 1), (26, 'New reply for forum topic', 'New forum topic comment added : {topic_title}', 'Hello {username},<br><br>New forum topic added <strong>{topic_title}</strong> in [{domain} > {forum_category} > {forum_title}]<br><strong>Created by</strong> : {poster_name}<br><strong>Details</strong>:<br>{details}<br><br>Please follow below link<br>{topic_link}', 0, 1, 26, 0, 1, 0, 1), (27, 'Forum topic approved', 'Forum topic approved :{topic_title}', '<p>Hello {username},</p><p><br>Forum topic <strong>{topic_title} </strong>in [{domain} > {forum_category} > {forum_title}] is approved<br><strong>Created by</strong> : {poster_name}<br><strong>Details </strong>:<br>{details}<strong><br></strong><strong>Please visit below link </strong>:<br>{topic_link}</p>', 0, 1, 27, 0, 1, 0, 1), (28, 'Topic comment approved', 'Forum topic comment approved', '<p>Hello {username},</p><p><br>Forum topic <strong>{topic_title} </strong>in [{domain} > {forum_category} > {forum_title}] comment is approved<br><strong>Created by</strong> : {poster_name}<br><strong>Details </strong>:<br>{details}<strong><br></strong><strong>Please visit below link </strong>:<br>{topic_link}</p>', 0, 1, 28, 0, 1, 0, 1), (29, 'Report download', ' Helpdesk report - {report_title}', '<p>Report available for download .<br><a href="{download_report_link}">{download_report_link}</a><br><br></p>', 0, 1, 29, 0, 1, 0, 1), (30, 'Task overdue reminder', 'Task overdue reminder', 'Hello,<br>Task created by you or assigned to you will be overdue in next 24 hour.<br><br><strong><strong>Task details :</strong><strong></strong> </strong><br>Task title: {title}<br>Task Description: {description}<br>Task Status: {status}<br>Task Priority: {priority}<br>Start date: {start date}<br>End date: {end date}<br><br>Please visit below link to view more details<br>{view_task_link}<br><br><br>', 0, 1, 30, 0, 1, 0, 1), (31, 'Task overdue', 'Task overdue', 'Hello,<br>Task created by you or assigned to you is overdue today.<br><br><strong><strong>Overdue task details :</strong><strong></strong> </strong><br>Task title: {title}<br>Task description: {description}<br>Task status: {status}<br>Task priority: {priority}<br>Start date: {start date}<br>End date: {end date}<br><br>Please visit below link to view more details<br>{view_task_link}<br><br>', 0, 1, 31, 0, 1, 0, 1), (32, 'Task status changed', 'Task status changed', 'Hello {first_name} {last_name},<br>Task status changed by {staff_name}<br><br>Following are task details : <br>Title: {title}<br>Description: {description}<br>Status: {status}<br>Priority: {priority}<br>Start date: {start date}<br>End date: {end date}<br><br>Please click on following link to see task details :<br>{view_task_link}<br><br>', 0, 1, 32, 0, 1, 0, 1), (33, 'Incident approval', 'Approval request for incident ', 'Hello {first_name} {last_name},<br><br>Approval request for incident {ticket_hash} {subject} is waiting for your approval. <br>Please visit <a href="{ticket_approval_link}">{ticket_approval_link}</a> and confirm your approval.', 0, 1, 33, 0, 1, 0, 1), (34, 'staff_devices', 'Staff_devices_information', '<p>Hello {first_name} {last_name},<br>New sign_in from {browser} on {os} <br>Device: {device}<br><br>Os: {os}<br><br>Browser: {browser}<br><br>IP: {ip}</p>', 0, 1, 34, 0, 1, 0, 1), (35, 'ITIL automation template for problem', '[{problem_hash}]: {subject}', 'Alert : {alert}<br>Hash: {problem_hash}<br><br><strong>Properties :</strong><br>Subject: {subject}<br> Domain: {domain}<br> Priority: {priority}<br> Status: {status}<br>Impact : {impact}<br>', 0, 1, 35, 1, 1, 0, 1), (36, 'ITIL automation template for change', '[{changes_hash}]: {subject}', 'Alert : {alert}<br>Hash: {changes_hash}<br><br><strong>Properties :</strong><br>Subject: {subject}<br> Domain: {domain}<br> Priority: {priority}<br> Status: {status}<br>Impact : {impact}<br>Risk : {risk}<br>Type : {change_type}<br><br>', 0, 1, 36, 1, 1, 0, 1), (37, 'ITIL automation template for release', '[{release_hash}]: {subject}', 'Alert : {alert}<br>Hash: {release_hash}<br><br><strong>Properties :</strong><br>Subject: {subject}<br> Domain: {domain}<br> Priority: {priority}<br> Status: {status}<br>Type : {release_type}<br><br>', 0, 1, 37, 1, 1, 0, 1), (38, 'Incident approval accept', 'Approval request accept', 'Hello {first_name} {last_name},<br><br>Approval request accepted ', 0, 1, 38, 0, 1, 0, 1), (39, 'Incident approval rejected', 'Approval request rejected', 'Hello {first_name} {last_name},<br><br>Requested by : {requested_by}<br><br>Rejected by : {rejected_by}<br><br>Reason for rejection : {rejected_comment}<br><br>Your request for approval has been rejected ', 0, 1, 39, 0, 1, 0, 1), (40, 'Asset expired', '[{name}]: expired', '<p>Asset {name} expired on {expiry_date}.</p>\r\n<p><br><strong>Asset details :</strong><br>Name: {name}<br>Type : {ci_type}<br>Domain: {domain}<br>Expiry date: {expiry_date}<br>Impact : {impact}<br>Location: {location}<br>Managed by : {managed_by}<br>Used by : {used_by}<br><br>For more details <a href="{asset_link}">click here</a></p>', 0, 1, 40, 0, 1, 0, 1), (41, 'Asset added/updated', '{subject}', '<p>{subject}</p>\r\n<p><br><strong>Asset details :</strong><br>Name: {name}<br>Type : {ci_type}<br>Domain: {domain}<br>Expiry date: {expiry_date}<br>Impact : {impact}<br>Location: {location}<br>Managed by : {managed_by}<br>Used by : {used_by}<br><br>For more details <a href="{asset_link}">click here</a></p>', 0, 1, 41, 0, 1, 0, 1), (42, 'Asset tracking registration key and setup', 'Asset tracking registration key and setup', 'Hello ,<br><br>please find below registration key for your asset tracking software.<br>Registration key : {registration_key}<br><br>Below are links for downloading Asset discovery tools \r\n<br>Discovery agents :<br>{agent_links}<br><br>Asset Discovery Probe :<br>{probe_links}', 0, 1, 42, 0, 1, 0, 1), (43, 'Data wiping requested', '[{name}]: Data wiping requested ', '<p>Asset {name} data wiping requested.</p>\r\n<p><br><strong>Asset details :</strong><br>Name: {name}<br>Type : {ci_type}<br>Domain: {domain}<br>Expiry date: {expiry_date}<br>Impact : {impact}<br>Location: {location}<br>Managed by : {managed_by}<br>Used by : {used_by}<br><br>For more details <a href="{asset_link}">click here</a></p>', 0, 1, 43, 0, 1, 0, 0), (44, 'Data wiping completed', '[{name}]: Data wiping completed ', '<p>Asset {name} data wiping completed.</p>\r\n<p><br><strong>Asset details :</strong><br>Name: {name}<br>Type : {ci_type}<br>Domain: {domain}<br>Expiry date: {expiry_date}<br>Impact : {impact}<br>Location: {location}<br>Managed by : {managed_by}<br>Used by : {used_by}<br><br>For more details <a href="{asset_link}">click here</a></p>', 0, 1, 44, 0, 1, 0, 0), (45, 'Contract renewed', 'Contract Renewed', 'Hello,<br>{contract_name}(#{contract_number}) is renewed and will be expired on {contract_expiry}.</p>\r\n<p>Total cost - {contract_cost}</p>\r\n<p>Attached CI - {contract_assets}</p>\r\n<p>Please visit below contract link to view more details<br><a href="{contract_link}">{contract_link}</a><br>', 0, 1, 45, 0, 1, 0, 1), (46, 'Client Verification OTP', 'Client email verification', '<p>Hello,<br><br>This email is used for connecting to our live chat. Please verify your email address with the OTP: {emailotp}.<br><br><br></p>', 0, 1, 46, 0, 1, 0, 0), (47, 'Asset acknowledgement', 'Asset acknowledgement [{ticket_hash}]', '<p>Hello {username},</p><p>you have assigned asset named {assetname} by our team on {assigned_date}.</p><p>please reply with acknowledgement document to this email.</p>\r\n<p>Best Regards,<br><br><br></p>', 0, 1, 47, 0, 1, 0, 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_exotel_apps` -- CREATE TABLE `avis_exotel_apps` ( `exotel_id` int(11) NOT NULL AUTO_INCREMENT, `integration_id` int(11) DEFAULT '0', `app_name` varchar(255) DEFAULT NULL, `exophones` text, `app_id` int(11) DEFAULT '0', `department` varchar(20) DEFAULT NULL, `status` tinyint(1) DEFAULT '0', `auto_ticket` tinyint(1) DEFAULT '0', PRIMARY KEY (`exotel_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_exo_call_details` -- CREATE TABLE `avis_exo_call_details` ( `id` int(11) NOT NULL AUTO_INCREMENT, `api_response` text, `success_status` tinyint(1) DEFAULT '0', `staff_id` int(11) DEFAULT '0', `sid` varchar(500) DEFAULT NULL, `domain` int(11) DEFAULT '0', `request_type` tinyint(1) DEFAULT '0' COMMENT '0=call, 1=sms', `from_no` varchar(500) DEFAULT NULL, `to_no` varchar(500) DEFAULT NULL, `auto_ticket` int(11) DEFAULT '0', `department` varchar(255) DEFAULT NULL, PRIMARY KEY (`id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_exportlist` -- CREATE TABLE `avis_exportlist` ( `export_id` int(15) NOT NULL AUTO_INCREMENT, `export_name` varchar(255) DEFAULT NULL, `domain` varchar(255) DEFAULT NULL, `filter` text, `department_id` int(15) DEFAULT '0', `is_completed` int(2) DEFAULT '0', `file_name` varchar(255) DEFAULT NULL, `report_time` int(15) DEFAULT '0', `database_name` varchar(255) DEFAULT NULL, `database_user` varchar(255) DEFAULT NULL, `database_password` varchar(255) DEFAULT NULL, `report_type` int(2) DEFAULT '0', `staff_id` int(11) DEFAULT '0', `staff_email` varchar(255) DEFAULT NULL, `request_date` datetime DEFAULT NULL, `export_type` int(11) DEFAULT '0' COMMENT '1=csv,2=html,3=xls', `send_email` int(11) DEFAULT '0' COMMENT '1=yes,no=0', `email_id` varchar(100) DEFAULT NULL, `receive_date` int(15) DEFAULT '0', PRIMARY KEY (`export_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_favorite` -- CREATE TABLE `avis_favorite` ( `favorite_id` int(20) NOT NULL AUTO_INCREMENT, `parent_id` int(11) NOT NULL DEFAULT '0', `parent_type` int(11) NOT NULL DEFAULT '0' COMMENT '0-incident,1-client', `owner` int(11) NOT NULL DEFAULT '0', `entry_date` int(15) DEFAULT '0', PRIMARY KEY (`favorite_id`), KEY `parent_id` (`parent_id`,`owner`,`parent_type`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_fetchmail` -- CREATE TABLE `avis_fetchmail` ( `fetch_id` int(15) NOT NULL AUTO_INCREMENT, `unique_id` varchar(255) DEFAULT NULL, PRIMARY KEY (`fetch_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_filter` -- CREATE TABLE `avis_filter` ( `filter_id` int(15) NOT NULL AUTO_INCREMENT, `filter_name` varchar(255) DEFAULT NULL, `vscope` tinyint(2) DEFAULT '1', `display_order` int(15) DEFAULT '1', `owner` int(15) DEFAULT '0', `filter` longtext, `concat_type` enum('and','or') DEFAULT 'and', `is_enabled` tinyint(1) DEFAULT '1', `search_trash` tinyint(1) DEFAULT '0', `search_spam` tinyint(1) DEFAULT '0', `is_report` tinyint(1) DEFAULT '0', PRIMARY KEY (`filter_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=39 ; -- -- Dumping data for table `avis_filter` -- INSERT INTO `avis_filter` VALUES (1, 'All incidents', 1, 1, 0, '', 'and', 1, 0, 0, 0), (2, 'New incidents', 1, 3, 0, '', 'and', 1, 0, 0, 0), (3, 'Overdue incidents', 1, 4, 0, '', 'and', 1, 0, 0, 0), (4, 'Assigned incidents', 1, 5, 0, '', 'and', 1, 0, 0, 0), (5, 'Trash', 1, 10, 0, '', 'and', 1, 1, 1, 0), (6, 'Spam', 1, 9, 0, '', 'and', 1, 0, 1, 0), (7, 'Drafts', 1, 8, 0, '', 'and', 1, 0, 0, 0), (8, 'Problems', 1, 1, 0, '', 'and', 1, 0, 0, 0), (9, 'Open', 1, 1, 0, '', 'and', 1, 0, 0, 0), (10, 'Closed', 1, 1, 0, '', 'and', 1, 0, 0, 0), (11, 'Assigned', 1, 1, 0, '', 'and', 1, 0, 0, 0), (12, 'Changes', 1, 1, 0, '', 'and', 1, 0, 0, 0), (13, 'Open', 1, 1, 0, '', 'and', 1, 0, 0, 0), (14, 'Closed', 1, 1, 0, '', 'and', 1, 0, 0, 0), (15, 'Assigned', 1, 1, 0, '', 'and', 1, 0, 0, 0), (16, 'Releases', 1, 1, 0, '', 'and', 1, 0, 0, 0), (17, 'Open', 1, 1, 0, '', 'and', 1, 0, 0, 0), (18, 'Closed', 1, 1, 0, '', 'and', 1, 0, 0, 0), (19, 'Assigned', 1, 1, 0, '', 'and', 1, 0, 0, 0), (20, 'Service request', 1, 1, 0, '', 'and', 1, 0, 0, 0), (21, 'Schedule incidents', 1, 6, 0, '', 'and', 1, 0, 0, 0), (22, '30 Minutes overdue', 1, 1, 0, '', 'and', 1, 0, 0, 0), (23, '60 Minutes overdue', 1, 1, 0, '', 'and', 1, 0, 0, 0), (24, '1 Day overdue', 1, 1, 0, '', 'and', 1, 0, 0, 0), (25, 'Open incidents', 1, 2, 0, '', 'and', 1, 0, 0, 0), (26, 'Critical incidents', 1, 12, 0, '', 'and', 0, 0, 0, 0), (27, 'Unassigned incidents', 1, 13, 0, '', 'and', 0, 0, 0, 0), (28, 'Recent replied incidents', 1, 14, 0, '', 'and', 0, 0, 0, 0), (29, 'Recent closed incidents', 1, 15, 0, '', 'and', 0, 0, 0, 0), (30, 'Service request new ', 1, 1, 0, '', 'and', 1, 0, 0, 0), (31, 'Service request overdue ', 1, 1, 0, '', 'and', 1, 0, 0, 0), (32, 'Service request assigned', 1, 1, 0, '', 'and', 1, 0, 0, 0), (33, 'Favorite ', 1, 7, 0, '', 'and', 1, 0, 0, 0), (34, 'Archive', 1, 11, 0, '', 'and', 1, 0, 0, 0), (35, 'All service requests', 1, 6, 0, '', 'and', 1, 0, 0, 0), (36, 'All chats', 1, 7, 0, '', 'and', 1, 0, 0, 0), (37, 'Recent chats', 1, 7, 0, '', 'and', 1, 0, 0, 0), (38, 'Missed chats', 1, 7, 0, '', 'and', 1, 0, 0, 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_filter_criteria` -- CREATE TABLE `avis_filter_criteria` ( `criteria_id` int(15) NOT NULL AUTO_INCREMENT, `filter_id` int(15) DEFAULT '0', `base_criteria` int(15) DEFAULT '0', `sub_criteria` int(15) DEFAULT '0', `content` varchar(255) DEFAULT NULL, `concat_type` varchar(25) DEFAULT NULL, PRIMARY KEY (`criteria_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=59 ; -- -- Dumping data for table `avis_filter_criteria` -- INSERT INTO `avis_filter_criteria` VALUES (1, 1, 8, 1, '3', NULL), (2, 2, 8, 1, '3', NULL), (3, 2, 17, 1, 'unix_timestamp()', NULL), (4, 2, 8, 1, '4', NULL), (5, 3, 8, 1, '3', NULL), (6, 3, 17, 0, 'unix_timestamp()', NULL), (7, 4, 10, 1, 'VIS_STAFF_ID', NULL), (8, 2, 13, 0, '1', NULL), (9, 3, 13, 0, '1', NULL), (10, 4, 8, 1, '3', NULL), (11, 8, 8, 1, '3', NULL), (12, 9, 1, 0, '1', NULL), (13, 10, 1, 0, '3', NULL), (14, 11, 0, 0, 'VIS_STAFF_ID', NULL), (15, 12, 8, 1, '3', NULL), (16, 13, 1, 0, '1', NULL), (17, 14, 1, 0, '3', NULL), (18, 15, 0, 0, 'VIS_STAFF_ID', NULL), (19, 16, 8, 1, '3', NULL), (20, 17, 1, 0, '1', NULL), (21, 18, 1, 0, '3', NULL), (22, 19, 0, 0, 'VIS_STAFF_ID', NULL), (23, 20, 8, 0, '1', 'and'), (24, 20, 24, 0, '7', 'and'), (25, 22, 36, 1, '1800', 'and'), (26, 23, 36, 1, '3600', 'and'), (27, 24, 36, 1, '86400', 'and'), (28, 25, 8, 0, '1', 'and'), (29, 25, 0, 0, '', 'or'), (30, 26, 9, 0, '4', 'and'), (31, 26, 8, 1, '3', 'and'), (32, 26, 0, 0, '', 'or'), (33, 27, 10, 0, '0', 'and'), (34, 27, 8, 0, '3', 'and'), (35, 27, 0, 0, '', 'or'), (36, 28, 28, 0, '', 'and'), (37, 28, 0, 0, '', 'or'), (38, 29, 8, 0, '3', 'and'), (39, 29, 0, 0, '', 'or'), (40, 30, 24, 0, '7', 'and'), (41, 30, 8, 1, '3', NULL), (42, 30, 17, 1, 'unix_timestamp()', NULL), (43, 31, 24, 0, '7', 'and'), (44, 31, 8, 1, '3', NULL), (45, 31, 17, 0, 'unix_timestamp()', NULL), (46, 32, 24, 0, '7', 'and'), (47, 32, 10, 1, 'VIS_STAFF_ID', NULL), (48, 3, 24, 1, '7', 'and'), (49, 4, 24, 1, '7', 'and'), (50, 2, 24, 1, '7', 'and'), (51, 1, 8, 1, '4', NULL), (52, 33, 42, 1, 'VIS_STAFF_ID', NULL), (53, 3, 8, 1, '4', 'and'), (54, 35, 0, 0, '', 'or'), (55, 35, 24, 0, '7', 'and'), (56, 36, 44, 0, '25', NULL), (57, 37, 44, 0, '25', NULL), (58, 38, 44, 0, '25', NULL); -- -------------------------------------------------------- -- -- Table structure for table `avis_formfield` -- CREATE TABLE `avis_formfield` ( `formfield_id` int(15) NOT NULL AUTO_INCREMENT, `formgroup_id` int(15) DEFAULT '0', `ci_type` int(4) DEFAULT '0', `field_type` int(4) DEFAULT '1', `field_group` int(15) DEFAULT '0', `field_name` varchar(255) DEFAULT NULL, `field_description` longtext, `display_order` int(15) DEFAULT '0', `default_value` varchar(255) DEFAULT NULL, `is_selected` tinyint(1) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '0', `is_required` tinyint(1) DEFAULT '0', `is_staff_editable` tinyint(1) DEFAULT '0', `is_user_editable` tinyint(1) DEFAULT '0', `regular_expression` varchar(255) DEFAULT NULL, `is_editor` tinyint(1) DEFAULT '0' COMMENT '1=yes,0=no', `placeholder` varchar(200) DEFAULT NULL, `tooltip` varchar(500) DEFAULT NULL, `html_attribute` text, `inline` tinyint(4) DEFAULT '0' COMMENT '1=yes,0=no', `no_of_file` int(11) DEFAULT '0', PRIMARY KEY (`formfield_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_formgroup` -- CREATE TABLE `avis_formgroup` ( `formgroup_id` int(15) NOT NULL AUTO_INCREMENT, `formgroup_name` varchar(255) DEFAULT NULL, `form_name` varchar(500) DEFAULT NULL, `description` text, `display_order` int(15) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `script` longtext, `form_type` tinyint(1) DEFAULT '0' COMMENT '1=email base,0=call base', `department` varchar(10) DEFAULT NULL, `subject` varchar(250) DEFAULT NULL, `captcha` tinyint(4) DEFAULT '0' COMMENT '1=yes,0=no', `hdformheader` tinyint(1) NOT NULL DEFAULT '1', PRIMARY KEY (`formgroup_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_forum` -- CREATE TABLE `avis_forum` ( `forum_id` int(11) NOT NULL AUTO_INCREMENT, `forum_cat_id` int(11) DEFAULT '0', `description` text, `creation_date` int(15) DEFAULT '0', `topic_access` int(4) DEFAULT '0', `display_status` tinyint(1) DEFAULT '0' COMMENT '0-everyone,1-logged in,2-only staff client', `display_order` int(15) DEFAULT '0', `is_topic_move` tinyint(4) DEFAULT '0' COMMENT '0 for No, 1 for Yes', `forum_status` tinyint(1) DEFAULT '0' COMMENT '0-Planned,1-In progress,2-Implemented,3-Solved,4-Unsolved,5-Deferred', PRIMARY KEY (`forum_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_forum_activity_log` -- CREATE TABLE `avis_forum_activity_log` ( `activity_id` int(11) NOT NULL AUTO_INCREMENT, `parent_id` int(11) DEFAULT '0', `parent_type` tinyint(4) DEFAULT '0' COMMENT '0 for topc, 1 for comment', `entry_date` int(15) DEFAULT '0', `content` varchar(255) DEFAULT NULL, `domain_id` int(11) DEFAULT '0', `is_spam` tinyint(4) DEFAULT '0', `is_approved` tinyint(4) DEFAULT '0', `is_client` tinyint(4) DEFAULT '0' COMMENT '0 for staff,1 for client', `poster_id` int(11) DEFAULT '0', `topic_id` int(11) DEFAULT '0', PRIMARY KEY (`activity_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_forum_category` -- CREATE TABLE `avis_forum_category` ( `forum_cat_id` int(11) NOT NULL AUTO_INCREMENT, `domain_id` int(11) DEFAULT '0', `description` text, `display_order` int(15) DEFAULT '0', `access_type` tinyint(2) DEFAULT '0' COMMENT '0 for public,1 for private', PRIMARY KEY (`forum_cat_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_forum_comment` -- CREATE TABLE `avis_forum_comment` ( `comment_id` int(11) NOT NULL AUTO_INCREMENT, `topic_id` int(11) DEFAULT '0', `poster_id` int(11) DEFAULT '0', `poster_type` tinyint(1) DEFAULT '0' COMMENT '1 for client, 0 for staff', `content` longtext, `entry_date` int(15) DEFAULT '0', `is_approved` tinyint(1) DEFAULT '0', `is_spam` tinyint(1) DEFAULT '0', PRIMARY KEY (`comment_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_forum_topic` -- CREATE TABLE `avis_forum_topic` ( `topic_id` int(11) NOT NULL AUTO_INCREMENT, `forum_id` int(11) DEFAULT '0', `title` text, `topic_url` varchar(255) DEFAULT NULL, `description` longtext, `user_id` int(11) DEFAULT '0', `is_client` int(11) DEFAULT '0', `is_lock` int(11) DEFAULT '0', `creation_date` int(15) DEFAULT '0', `modify_date` int(15) DEFAULT '0', `is_spam` int(11) DEFAULT '0', `is_approved` tinyint(1) DEFAULT '0' COMMENT '0 for disapprove, 1 for approve', `is_sticky` tinyint(2) DEFAULT '0', `view_cnt` int(11) DEFAULT '0', PRIMARY KEY (`topic_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_forum_topic_followers` -- CREATE TABLE `avis_forum_topic_followers` ( `follow_id` int(11) NOT NULL AUTO_INCREMENT, `topic_id` int(11) DEFAULT '0', `follower_id` int(11) DEFAULT '0', `follower_type` tinyint(1) DEFAULT '0' COMMENT '1 for client, 0 for staff', `entry_date` int(15) DEFAULT '0', PRIMARY KEY (`follow_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_forum_topic_likes` -- CREATE TABLE `avis_forum_topic_likes` ( `like_id` int(11) NOT NULL AUTO_INCREMENT, `parent_id` int(11) DEFAULT '0', `parent_type` tinyint(4) DEFAULT '0' COMMENT '0 for topc, 1 for comment', `poster_id` int(11) DEFAULT '0', `poster_type` tinyint(1) DEFAULT '0' COMMENT '1 for client, 0 for staff', `entry_date` int(15) DEFAULT '0', PRIMARY KEY (`like_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_gateway` -- CREATE TABLE `avis_gateway` ( `gateway_id` int(15) NOT NULL AUTO_INCREMENT, `domain_id` int(15) DEFAULT '0', `field_name` varchar(255) DEFAULT NULL, `field_value` text, `gateway_name` varchar(255) DEFAULT NULL, `gateway_type` tinyint(1) DEFAULT '0', `gateway_mode` tinyint(1) DEFAULT '0', PRIMARY KEY (`gateway_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_gateway_log` -- CREATE TABLE `avis_gateway_log` ( `log_id` int(15) NOT NULL AUTO_INCREMENT, `invoice_hash` int(15) DEFAULT '0', `gateway_id` tinyint(1) DEFAULT '0', `txn_data` text, `gateway_status` text, `entry_date` int(11) DEFAULT '0', PRIMARY KEY (`log_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_holiday` -- CREATE TABLE `avis_holiday` ( `holiday_id` int(11) NOT NULL AUTO_INCREMENT, `title` text, `holiday_date` varchar(255) DEFAULT NULL, `is_enabled` tinyint(1) DEFAULT '0', `schedule_id` int(15) DEFAULT '0', `halfday_time` varchar(255) DEFAULT NULL, `timezone` varchar(6) DEFAULT NULL, PRIMARY KEY (`holiday_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_integration` -- CREATE TABLE `avis_integration` ( `integration_id` int(15) NOT NULL AUTO_INCREMENT, `integration_type` int(4) DEFAULT '0', `domain_id` int(15) DEFAULT '0', `department_id` int(15) DEFAULT '0', `host_name` varchar(255) DEFAULT NULL, `user_name` varchar(255) DEFAULT NULL, `db_name` varchar(255) DEFAULT NULL, `db_password` varchar(255) DEFAULT NULL, `db_prefix` varchar(255) DEFAULT NULL, `is_enabled` tinyint(1) DEFAULT '1', `billing_url` text, `admin_user` varchar(255) DEFAULT NULL, `admin_password` text, `api_key` varchar(255) DEFAULT NULL, `con_timeout` text, `read_timeout` text, `scheme` varchar(255) DEFAULT NULL, `rec_path` text, `integration_title` varchar(100) DEFAULT NULL, PRIMARY KEY (`integration_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_invoice` -- CREATE TABLE `avis_invoice` ( `invoice_id` int(15) NOT NULL AUTO_INCREMENT, `client_id` int(15) NOT NULL DEFAULT '0', `ticket_id` int(15) DEFAULT '0', `product_id` int(15) DEFAULT '0', `invoice_hash` varchar(15) DEFAULT '0', `entry_date` int(15) DEFAULT '0', `due_date` int(15) DEFAULT '0', `paid_date` int(15) DEFAULT '0', `subtotal` decimal(10,2) NOT NULL DEFAULT '0.00', `credit` decimal(10,2) NOT NULL DEFAULT '0.00', `tax` decimal(10,2) NOT NULL DEFAULT '0.00', `total` decimal(10,2) NOT NULL DEFAULT '0.00', `invoice_status` int(4) DEFAULT '0', `is_edited` tinyint(1) DEFAULT '0', `balance` decimal(10,2) NOT NULL DEFAULT '0.00', `order_id` int(15) NOT NULL DEFAULT '0', `product_status` int(4) NOT NULL DEFAULT '2', PRIMARY KEY (`invoice_id`), KEY `client_id` (`client_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_invoice_detail` -- CREATE TABLE `avis_invoice_detail` ( `invoice_detail_id` int(15) NOT NULL AUTO_INCREMENT, `invoice_id` int(15) DEFAULT '0', `entry_date` int(15) DEFAULT '0', `tax` tinyint(1) DEFAULT '0', `description` text, `amount` decimal(10,2) DEFAULT '0.00', PRIMARY KEY (`invoice_detail_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_invoice_tax_mapping` -- CREATE TABLE `avis_invoice_tax_mapping` ( `invoice_tax_map_id` int(15) NOT NULL AUTO_INCREMENT, `invoice_id` int(15) DEFAULT '0', `invoice_detail_id` int(15) DEFAULT '0', `tax_id` int(15) DEFAULT '0', `tax_status` int(15) DEFAULT '0', PRIMARY KEY (`invoice_tax_map_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_assetdept` -- CREATE TABLE `avis_itil_assetdept` ( `assetdept_id` int(15) NOT NULL AUTO_INCREMENT, `name` varchar(255) NOT NULL, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`assetdept_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_itil_assetdept` -- INSERT INTO `avis_itil_assetdept` VALUES (1, 'General', 'General department', 1, 0, 0, 1, '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_asset_attributes` -- CREATE TABLE `avis_itil_asset_attributes` ( `attr_id` int(15) NOT NULL AUTO_INCREMENT, `attribute` varchar(255) NOT NULL, `value` varchar(255) NOT NULL, `attr_type_id` int(15) NOT NULL COMMENT '0-basic info, 1- processor, 2- hd, 3- Networdadadapter, 4- IO,5-additionalattr', `asset_id` int(15) NOT NULL, `attr_type_group` int(15) NOT NULL, `ci_property_type` int(15) NOT NULL COMMENT '1- Hardware, 2- Software, 8- Workstation', `field_one` varchar(255) NOT NULL, `field_two` varchar(255) NOT NULL, PRIMARY KEY (`attr_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_asset_attributes_archive` -- CREATE TABLE `avis_itil_asset_attributes_archive` ( `attr_id` int(15) NOT NULL AUTO_INCREMENT, `attribute` varchar(255) NOT NULL, `value` varchar(255) NOT NULL, `attr_type_id` int(15) NOT NULL COMMENT '0-basic info, 1- processor, 2- hd, 3- Networdadadapter, 4- IO,5-additionalattr', `asset_id` int(15) NOT NULL, `attr_type_group` int(15) NOT NULL, `ci_property_type` int(15) NOT NULL COMMENT '1- Hardware, 2- Software, 8- Workstation', `field_one` varchar(255) NOT NULL, `field_two` varchar(255) NOT NULL, PRIMARY KEY (`attr_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_asset_state` -- CREATE TABLE `avis_itil_asset_state` ( `asset_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`asset_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=7 ; -- -- Dumping data for table `avis_itil_asset_state` -- INSERT INTO `avis_itil_asset_state` VALUES (1, 'In use', 1, 0, 1, 1, '#FF9911', '0'), (2, 'Missing', 1, 0, 4, 1, '#FFA500', '0'), (3, 'In Transit', 1, 0, 2, 1, '#808080', '0'), (4, 'In stock', 1, 0, 3, 1, '#008000', '0'), (5, 'Retired', 1, 0, 5, 1, '#FF0000', '0'), (6, 'Closed', 1, 0, 5, 1, '#0000FF', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_assignment` -- CREATE TABLE `avis_itil_assignment` ( `id` int(15) NOT NULL AUTO_INCREMENT, `module` int(5) NOT NULL COMMENT '1-change,2-problem,3-release', `role` int(5) NOT NULL COMMENT '1-implementor,2-coordinator,3-manager,4-approver,5-tester,6-CAB,7-releasemanager,8-resourcemngr,9-deliverymngr,10-riskmngr,11-ROI,12-problemmngr,13-approvedby,14-supervisor', `ticket_id` int(15) NOT NULL, `owner_id` int(15) NOT NULL, PRIMARY KEY (`id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_attach_relationships` -- CREATE TABLE `avis_itil_attach_relationships` ( `attach_id` int(11) NOT NULL AUTO_INCREMENT, `relation_id` int(11) DEFAULT '0', `assets_id` int(11) DEFAULT '0', `ci_id` int(11) DEFAULT '0', `relation_type` int(11) DEFAULT '0' COMMENT '0-forward,1-reverse', PRIMARY KEY (`attach_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_auditlog` -- CREATE TABLE `avis_itil_auditlog` ( `log_id` int(15) NOT NULL AUTO_INCREMENT, `log_subject` varchar(255) DEFAULT NULL, `ticket_hash` varchar(15) DEFAULT NULL, `ticket_id` int(15) DEFAULT '0', `subject` varchar(255) DEFAULT NULL, `entry_date` int(15) DEFAULT '0', `operation_id` int(15) DEFAULT '0', `operator_id` int(15) DEFAULT '0', `workflow_id` int(11) DEFAULT '0', `operator` tinyint(2) DEFAULT '0', `old_info` varchar(255) DEFAULT NULL, `new_info` varchar(255) DEFAULT NULL, `description` text, `operation_type` int(15) DEFAULT '0', `location` tinyint(4) DEFAULT '0', `channel_id` int(15) DEFAULT '0', `department_id` int(11) DEFAULT '0', `domain_id` int(11) DEFAULT '0', `access_id` tinyint(2) NOT NULL DEFAULT '0' COMMENT '0-incident, 1-cmdb, 2-changes,3- problems', `new_log` int(2) DEFAULT '1', PRIMARY KEY (`log_id`), KEY `ticket_hash` (`ticket_hash`), KEY `location` (`location`,`access_id`), KEY `log_id` (`log_id`,`entry_date`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_auditlog_archive` -- CREATE TABLE `avis_itil_auditlog_archive` ( `log_id` int(15) NOT NULL AUTO_INCREMENT, `log_subject` varchar(255) DEFAULT NULL, `ticket_hash` varchar(15) DEFAULT NULL, `ticket_id` int(15) DEFAULT '0', `subject` varchar(255) DEFAULT NULL, `entry_date` int(15) DEFAULT '0', `operation_id` int(15) DEFAULT '0', `operator_id` int(15) DEFAULT '0', `workflow_id` int(11) DEFAULT '0', `operator` tinyint(2) DEFAULT '0', `old_info` varchar(255) DEFAULT NULL, `new_info` varchar(255) DEFAULT NULL, `description` text, `operation_type` int(15) DEFAULT '0', `location` tinyint(4) DEFAULT '0', `channel_id` int(15) DEFAULT '0', `department_id` int(11) DEFAULT '0', `domain_id` int(11) DEFAULT '0', `access_id` tinyint(2) NOT NULL DEFAULT '0' COMMENT '0-incident, 1-cmdb, 2-changes,3- problems', `new_log` int(2) DEFAULT '1', PRIMARY KEY (`log_id`), KEY `ticket_hash` (`ticket_hash`), KEY `location` (`location`,`access_id`), KEY `log_id` (`log_id`,`entry_date`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_automation` -- CREATE TABLE `avis_itil_automation` ( `itilflow_id` int(15) NOT NULL AUTO_INCREMENT, `autotask_name` varchar(255) DEFAULT NULL, `execution_order` int(15) DEFAULT '0', `concat_type` varchar(63) DEFAULT NULL, `is_enabled` tinyint(1) DEFAULT '1', `owner` int(15) DEFAULT '0', `creation_date` int(15) DEFAULT '0', `event` varchar(255) DEFAULT NULL, `product_id` int(11) NOT NULL, PRIMARY KEY (`itilflow_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_automation_action` -- CREATE TABLE `avis_itil_automation_action` ( `waction_id` int(15) NOT NULL AUTO_INCREMENT, `itilflow_id` int(15) DEFAULT '0', `action_id` int(15) DEFAULT '0', `content` text, PRIMARY KEY (`waction_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_automation_criteria` -- CREATE TABLE `avis_itil_automation_criteria` ( `wcriteria_id` int(15) NOT NULL AUTO_INCREMENT, `itilflow_id` int(15) DEFAULT '0', `base_criteria` int(15) DEFAULT '0', `sub_criteria` int(15) DEFAULT '0', `content` text, `concat_type` varchar(25) DEFAULT NULL, PRIMARY KEY (`wcriteria_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_changes` -- CREATE TABLE `avis_itil_changes` ( `changes_id` int(15) NOT NULL AUTO_INCREMENT, `changes_from` varchar(255) DEFAULT NULL, `changes_hash` varchar(250) DEFAULT NULL, `subject` text, `status_id` int(15) DEFAULT '0', `priority_id` int(15) DEFAULT '0', `impact_id` int(15) DEFAULT '0', `risk_id` int(15) DEFAULT '0', `change_type_id` int(15) DEFAULT '0', `date_created` int(15) DEFAULT '0', `date_modified` int(15) DEFAULT '0', `department_id` int(15) DEFAULT '0', `staff_id` varchar(255) DEFAULT NULL, `description` longtext, `assets_ci_id` varchar(500) DEFAULT NULL, `attachment_id` varchar(255) DEFAULT NULL, `domain_id` int(20) DEFAULT '0', `is_enabled` tinyint(2) DEFAULT '0', `reason` text, `reasons_attachment` varchar(555) DEFAULT NULL, `impact_planning` text, `impact_attachment` varchar(555) DEFAULT NULL, `rollout` text, `rollout_attachment` varchar(555) DEFAULT NULL, `backout` text, `backout_attachment` varchar(555) DEFAULT NULL, `category_id` int(11) DEFAULT '0', `subcategory_id` int(11) NOT NULL DEFAULT '0', `item_id` int(11) NOT NULL DEFAULT '0', `location_id` int(11) NOT NULL DEFAULT '0', `urgency_id` int(11) NOT NULL DEFAULT '0', `proposed_plan` text, `business_justification` text, `current_step` int(10) NOT NULL DEFAULT '1', `is_desc_clear` tinyint(2) NOT NULL DEFAULT '0', `review_details` text, `change_review_status` varchar(255) NOT NULL DEFAULT '', `is_request_valid` tinyint(2) NOT NULL DEFAULT '0', `highlevelplan` text, `technicalplan` text, `resourceplan` text, `testplan` text, `testplan_attachment` varchar(555) DEFAULT NULL, `commplan` text, `acceptcanceplan` text, `monitorplan` text, `coordinatebuild` tinyint(2) NOT NULL DEFAULT '0', `buildactivity` tinyint(2) NOT NULL DEFAULT '0', `coordicatetest` tinyint(2) NOT NULL DEFAULT '0', `testlog` text, `resolveddefects` tinyint(2) NOT NULL DEFAULT '0', `suppodoc` tinyint(2) NOT NULL DEFAULT '0', `risk_avoid` tinyint(2) NOT NULL DEFAULT '0', `mitigation` tinyint(2) NOT NULL DEFAULT '0', `techapproval` tinyint(2) NOT NULL DEFAULT '0', `techinfo` text, `rejectchng` tinyint(2) NOT NULL DEFAULT '0', `testoptions` tinyint(2) NOT NULL DEFAULT '0', `cancelrec` tinyint(2) NOT NULL DEFAULT '0', `changeassess` tinyint(2) NOT NULL DEFAULT '0', `approvalreview` tinyint(2) NOT NULL DEFAULT '0', `supportmem` tinyint(2) NOT NULL DEFAULT '0', `stdchangelist` tinyint(2) NOT NULL DEFAULT '0', `schedule` text, `cabactivity` tinyint(2) NOT NULL DEFAULT '0', `coordchange` tinyint(2) NOT NULL DEFAULT '0', `execimplem` tinyint(2) DEFAULT '0', `implementation_status` tinyint(2) DEFAULT NULL, `exebackout` tinyint(2) DEFAULT '0', `triggerconfigupdate` tinyint(2) NOT NULL DEFAULT '0', `triggerimplmonitoring` tinyint(2) NOT NULL DEFAULT '0', `evalmonitoring` text, `resultdoc` tinyint(2) DEFAULT '0', `furtherdeatils` text, `request_time` int(15) DEFAULT '0', `closing_time` int(15) DEFAULT '0', `build_date` int(15) NOT NULL DEFAULT '0', `test_date` int(15) NOT NULL DEFAULT '0', `imp_date` int(15) NOT NULL DEFAULT '0', `impschedule` int(15) NOT NULL DEFAULT '0', `impscheduleend` int(15) NOT NULL DEFAULT '0', `impscheduleinterval` tinyint(4) NOT NULL DEFAULT '0', `pso_planning` text, `pso_attachment` varchar(555) DEFAULT NULL, PRIMARY KEY (`changes_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_changes_aprovals` -- CREATE TABLE `avis_itil_changes_aprovals` ( `aprovals_id` int(11) NOT NULL AUTO_INCREMENT, `aprovals_type` tinyint(2) DEFAULT '0' COMMENT '0-change planning, 1-release acceptance', `parent_id` int(11) DEFAULT '0', `staff_id` int(11) DEFAULT '0', `aprovals_status` tinyint(2) DEFAULT '0' COMMENT '0-requested, 1-aproved, 2-cancelled, 3-rejected', `send_date` varchar(20) DEFAULT NULL, `status_date` varchar(20) DEFAULT NULL, `remark` text, `is_enabled` int(11) DEFAULT '0', `request_id` int(15) DEFAULT '0', `owner_id` int(15) DEFAULT '0', PRIMARY KEY (`aprovals_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_changes_archive` -- CREATE TABLE `avis_itil_changes_archive` ( `changes_id` int(15) NOT NULL AUTO_INCREMENT, `changes_from` varchar(255) DEFAULT NULL, `changes_hash` varchar(250) DEFAULT NULL, `subject` text, `status_id` int(15) DEFAULT '0', `priority_id` int(15) DEFAULT '0', `impact_id` int(15) DEFAULT '0', `risk_id` int(15) DEFAULT '0', `change_type_id` int(15) DEFAULT '0', `date_created` int(15) DEFAULT '0', `date_modified` int(15) DEFAULT '0', `department_id` int(15) DEFAULT '0', `staff_id` varchar(255) DEFAULT NULL, `description` longtext, `assets_ci_id` varchar(500) DEFAULT NULL, `attachment_id` varchar(255) DEFAULT NULL, `domain_id` int(20) DEFAULT '0', `is_enabled` tinyint(2) DEFAULT '0', `reason` text, `reasons_attachment` varchar(555) DEFAULT NULL, `impact_planning` text, `impact_attachment` varchar(555) DEFAULT NULL, `rollout` text, `rollout_attachment` varchar(555) DEFAULT NULL, `backout` text, `backout_attachment` varchar(555) DEFAULT NULL, `category_id` int(11) DEFAULT '0', `subcategory_id` int(11) NOT NULL DEFAULT '0', `item_id` int(11) NOT NULL DEFAULT '0', `location_id` int(11) NOT NULL DEFAULT '0', `urgency_id` int(11) NOT NULL DEFAULT '0', `proposed_plan` text, `business_justification` text, `current_step` int(10) NOT NULL DEFAULT '1', `is_desc_clear` tinyint(2) NOT NULL DEFAULT '0', `review_details` text, `change_review_status` varchar(255) NOT NULL DEFAULT '', `is_request_valid` tinyint(2) NOT NULL DEFAULT '0', `highlevelplan` text, `technicalplan` text, `resourceplan` text, `testplan` text, `testplan_attachment` varchar(555) DEFAULT NULL, `commplan` text, `acceptcanceplan` text, `monitorplan` text, `coordinatebuild` tinyint(2) NOT NULL DEFAULT '0', `buildactivity` tinyint(2) NOT NULL DEFAULT '0', `coordicatetest` tinyint(2) NOT NULL DEFAULT '0', `testlog` text, `resolveddefects` tinyint(2) NOT NULL DEFAULT '0', `suppodoc` tinyint(2) NOT NULL DEFAULT '0', `risk_avoid` tinyint(2) NOT NULL DEFAULT '0', `mitigation` tinyint(2) NOT NULL DEFAULT '0', `techapproval` tinyint(2) NOT NULL DEFAULT '0', `techinfo` text, `rejectchng` tinyint(2) NOT NULL DEFAULT '0', `testoptions` tinyint(2) NOT NULL DEFAULT '0', `cancelrec` tinyint(2) NOT NULL DEFAULT '0', `changeassess` tinyint(2) NOT NULL DEFAULT '0', `approvalreview` tinyint(2) NOT NULL DEFAULT '0', `supportmem` tinyint(2) NOT NULL DEFAULT '0', `stdchangelist` tinyint(2) NOT NULL DEFAULT '0', `schedule` text, `cabactivity` tinyint(2) NOT NULL DEFAULT '0', `coordchange` tinyint(2) NOT NULL DEFAULT '0', `execimplem` tinyint(2) DEFAULT '0', `implementation_status` tinyint(2) DEFAULT NULL, `exebackout` tinyint(2) DEFAULT '0', `triggerconfigupdate` tinyint(2) NOT NULL DEFAULT '0', `triggerimplmonitoring` tinyint(2) NOT NULL DEFAULT '0', `evalmonitoring` text, `resultdoc` tinyint(2) DEFAULT '0', `furtherdeatils` text, `request_time` int(15) DEFAULT '0', `closing_time` int(15) DEFAULT '0', `build_date` int(15) NOT NULL DEFAULT '0', `test_date` int(15) NOT NULL DEFAULT '0', `imp_date` int(15) NOT NULL DEFAULT '0', `impschedule` int(15) NOT NULL DEFAULT '0', `impscheduleend` int(15) NOT NULL DEFAULT '0', `impscheduleinterval` tinyint(4) NOT NULL DEFAULT '0', `pso_planning` text, `pso_attachment` varchar(555) DEFAULT NULL, PRIMARY KEY (`changes_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_change_type` -- CREATE TABLE `avis_itil_change_type` ( `change_type_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`change_type_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=5 ; -- -- Dumping data for table `avis_itil_change_type` -- INSERT INTO `avis_itil_change_type` VALUES (1, 'Minor', 1, 0, 1, 1, '#008000', '0'), (2, 'Standard', 1, 0, 2, 1, '#FF9911', '0'), (3, 'Major', 1, 0, 3, 1, '#FFA500', '0'), (4, 'Emergency', 1, 0, 4, 1, '#FF0000', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_ci_product` -- CREATE TABLE `avis_itil_ci_product` ( `product_id` int(11) NOT NULL AUTO_INCREMENT, `name` varchar(255) DEFAULT NULL, `ci_type_id` int(11) DEFAULT '0', `manufacturer` varchar(50) DEFAULT NULL, `product_status_id` int(11) DEFAULT '0', `depreciation_type_id` int(11) DEFAULT '0', `procurement_id` int(11) DEFAULT '0', `description` text, `department_access` varchar(255) DEFAULT NULL, `is_enabled` tinyint(4) NOT NULL DEFAULT '0', PRIMARY KEY (`product_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_ci_product_status` -- CREATE TABLE `avis_itil_ci_product_status` ( `product_status_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`product_status_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=4 ; -- -- Dumping data for table `avis_itil_ci_product_status` -- INSERT INTO `avis_itil_ci_product_status` VALUES (1, 'In Production', 1, 0, 1, 1, '#008000', '0'), (2, 'In Pipeline', 1, 0, 2, 1, '#FF9911', '0'), (3, 'Retired', 1, 0, 3, 1, '#FF0000', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_cmdb_assets` -- CREATE TABLE `avis_itil_cmdb_assets` ( `assets_id` int(15) NOT NULL AUTO_INCREMENT, `name` varchar(255) DEFAULT NULL, `ci_type_id` int(15) DEFAULT '0', `impact_id` int(15) DEFAULT '0', `description` longtext, `location_id` int(15) DEFAULT '0', `staff_id` varchar(255) DEFAULT NULL, `department_access` varchar(511) DEFAULT NULL, `usedby` varchar(255) DEFAULT NULL, `assigned_on` int(20) DEFAULT '0', `attachment_id` varchar(255) DEFAULT NULL, `product_id` int(11) DEFAULT '0', `vendor_id` int(11) DEFAULT '0', `warranty_year` int(15) DEFAULT '0', `warranty_month` int(15) DEFAULT '0', `installation_date` int(15) DEFAULT '0', `expiry_date` int(11) DEFAULT '0', `assets_state` int(11) DEFAULT '0' COMMENT 'also use for licence type', `asset_tag` varchar(100) DEFAULT NULL COMMENT 'also use for cost', `licence_key` varchar(100) DEFAULT NULL COMMENT 'also use for serial number', `installation_path` varchar(255) DEFAULT NULL, `last_audit_date` int(15) DEFAULT '0', `salvage` varchar(50) DEFAULT NULL, `depreciation_type` int(11) DEFAULT '0', `ci_property_type` tinyint(1) DEFAULT '0' COMMENT '1-hardware,2-software', `is_child` int(15) NOT NULL DEFAULT '0', `version` varchar(55) NOT NULL DEFAULT '', `usefullife` int(15) DEFAULT '0', `usedbytype` int(2) DEFAULT '0' COMMENT '1-client 2-staff', `user_of` int(15) DEFAULT '0', `software_type` int(15) DEFAULT '0', `software_category` int(15) DEFAULT '0', `manufacturer` int(15) DEFAULT '0', `xmlfilename` varchar(255) NOT NULL DEFAULT '', `scan_request` tinyint(2) NOT NULL DEFAULT '0', `os_installation_date` int(15) DEFAULT '0', `group_id` int(15) NOT NULL DEFAULT '0', `risk_id` int(15) DEFAULT '0', `lifecycle_status_id` int(15) DEFAULT '0', `disposition_status_id` int(15) DEFAULT '0', `main_os` int(5) DEFAULT '0' COMMENT '1-Windows,2-Linux,3-Mac,4-Android,5-IOS', `storage_loc` text, `physical_loc` text, `assetdept_id` int(15) NOT NULL DEFAULT '0', `is_deleted` tinyint(2) NOT NULL DEFAULT '0', `delete_request` tinyint(2) NOT NULL DEFAULT '0', `data_wiping` int(5) NOT NULL DEFAULT '0' COMMENT '1-dw requested, 2- dw completed', `compliancereq` varchar(255) DEFAULT NULL, `disposalreg` varchar(255) DEFAULT NULL, `privacydoc` varchar(255) DEFAULT NULL, `unautorized` tinyint(2) NOT NULL DEFAULT '0', `barcodetype` tinyint(2) NOT NULL DEFAULT '0' COMMENT '0-barcode, 1- qrcode', `is_migrated` tinyint(2) NOT NULL DEFAULT '0', `migrated_from` varchar(255) NOT NULL DEFAULT '', `pcuser` varchar(255) DEFAULT NULL, `is_approve` int(2) NOT NULL DEFAULT '0', `acceptable` int(2) NOT NULL DEFAULT '0', `approved_by` int(2) NOT NULL DEFAULT '0', PRIMARY KEY (`assets_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_cmdb_assets_archive` -- CREATE TABLE `avis_itil_cmdb_assets_archive` ( `assets_id` int(15) NOT NULL AUTO_INCREMENT, `name` varchar(255) DEFAULT NULL, `ci_type_id` int(15) DEFAULT '0', `impact_id` int(15) DEFAULT '0', `description` longtext, `location_id` int(15) DEFAULT '0', `staff_id` varchar(255) DEFAULT NULL, `department_access` varchar(511) DEFAULT NULL, `usedby` varchar(255) DEFAULT NULL, `assigned_on` int(20) DEFAULT '0', `attachment_id` varchar(255) DEFAULT NULL, `product_id` int(11) DEFAULT '0', `vendor_id` int(11) DEFAULT '0', `warranty_year` int(15) DEFAULT '0', `warranty_month` int(15) DEFAULT '0', `installation_date` int(15) DEFAULT '0', `expiry_date` int(11) DEFAULT '0', `assets_state` int(11) DEFAULT '0' COMMENT 'also use for licence type', `asset_tag` varchar(100) DEFAULT NULL COMMENT 'also use for cost', `licence_key` varchar(100) DEFAULT NULL COMMENT 'also use for serial number', `installation_path` varchar(255) DEFAULT NULL, `last_audit_date` int(15) DEFAULT '0', `salvage` varchar(50) DEFAULT NULL, `depreciation_type` int(11) DEFAULT '0', `ci_property_type` tinyint(1) DEFAULT '0' COMMENT '1-hardware,2-software', `is_child` int(15) NOT NULL DEFAULT '0', `version` varchar(55) NOT NULL DEFAULT '', `usefullife` int(15) DEFAULT '0', `usedbytype` int(2) DEFAULT '0' COMMENT '1-client 2-staff', `user_of` int(15) DEFAULT '0', `software_type` int(15) DEFAULT '0', `software_category` int(15) DEFAULT '0', `manufacturer` int(15) DEFAULT '0', `xmlfilename` varchar(255) NOT NULL DEFAULT '', `scan_request` tinyint(2) NOT NULL DEFAULT '0', `os_installation_date` int(15) DEFAULT '0', `group_id` int(15) NOT NULL DEFAULT '0', `risk_id` int(15) DEFAULT '0', `lifecycle_status_id` int(15) DEFAULT '0', `disposition_status_id` int(15) DEFAULT '0', `main_os` int(5) DEFAULT '0' COMMENT '1-Windows,2-Linux,3-Mac,4-Android,5-IOS', `storage_loc` text, `physical_loc` text, `assetdept_id` int(15) NOT NULL DEFAULT '0', `is_deleted` tinyint(2) NOT NULL DEFAULT '0', `delete_request` tinyint(2) NOT NULL DEFAULT '0', `data_wiping` int(5) NOT NULL DEFAULT '0' COMMENT '1-dw requested, 2- dw completed', `compliancereq` varchar(255) DEFAULT NULL, `disposalreg` varchar(255) DEFAULT NULL, `privacydoc` varchar(255) DEFAULT NULL, `unautorized` tinyint(2) NOT NULL DEFAULT '0', `barcodetype` tinyint(2) NOT NULL DEFAULT '0' COMMENT '0-barcode, 1- qrcode', `is_migrated` tinyint(2) NOT NULL DEFAULT '0', `migrated_from` varchar(255) NOT NULL DEFAULT '', `pcuser` varchar(255) DEFAULT NULL, `is_approve` int(2) NOT NULL DEFAULT '0', `acceptable` int(2) NOT NULL DEFAULT '0', `approved_by` int(2) NOT NULL DEFAULT '0', PRIMARY KEY (`assets_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_cmdb_contract` -- CREATE TABLE `avis_itil_cmdb_contract` ( `contract_id` int(11) NOT NULL AUTO_INCREMENT, `name` varchar(255) DEFAULT NULL, `department_id` int(20) DEFAULT '0', `contract_number` varchar(255) DEFAULT NULL, `type` int(11) DEFAULT '0', `status` int(11) DEFAULT '0' COMMENT '0 -draft, 1-pending, 2-Active, 3-Rejected, 4-Canceled, 5-Expired', `product` int(11) DEFAULT '0', `vendor` int(11) DEFAULT '0', `license_count` varchar(255) DEFAULT NULL, `license_type` int(11) DEFAULT '0', `approver` int(11) DEFAULT '0', `cost` varchar(255) DEFAULT NULL, `description` longtext, `start_date` int(15) DEFAULT '0', `end_date` int(15) DEFAULT '0', `attach_ci` varchar(700) DEFAULT NULL, `attach_file` varchar(255) DEFAULT NULL, `if_notify_expiry` int(1) NOT NULL DEFAULT '0', `notify_before` varchar(50) DEFAULT NULL, `notify_to` varchar(255) DEFAULT NULL, `is_enabled` int(1) NOT NULL DEFAULT '0', `po_no` int(11) DEFAULT '0', `po_name` varchar(255) DEFAULT NULL, `po_date` int(15) DEFAULT '0', `invoice_no` varchar(15) DEFAULT '0', `invoice_date` int(15) DEFAULT '0', `total_cost` varchar(255) DEFAULT NULL, `po_description` varchar(255) DEFAULT NULL, `sw_license_type_id` int(11) DEFAULT '0', `license_control_id` int(11) DEFAULT '0', `auto_renew` int(2) NOT NULL DEFAULT '0', `group_id` int(11) DEFAULT '0', PRIMARY KEY (`contract_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_cmdb_relationships` -- CREATE TABLE `avis_itil_cmdb_relationships` ( `relation_id` int(11) NOT NULL AUTO_INCREMENT, `forward` varchar(50) DEFAULT NULL, `inverse` varchar(50) DEFAULT NULL, PRIMARY KEY (`relation_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=23 ; -- -- Dumping data for table `avis_itil_cmdb_relationships` -- INSERT INTO `avis_itil_cmdb_relationships` VALUES (1, 'depend on', 'userd by'), (2, 'uses', 'used by'), (3, 'send data to', 'received data from'), (4, 'runs', 'runs on'), (5, 'connected to', 'connected by'), (6, 'subscribes to', 'subscribed by'), (7, 'impacts', 'impacted by'), (8, 'submits', 'submitted by'), (9, 'supports', 'supported by'), (10, 'author of', 'written by'), (11, 'hosted on', 'hosts'), (12, 'enables', 'is enabled by'), (13, 'includes', 'member of'), (14, 'contains', 'in rack'), (15, 'located in', 'houses'), (16, 'exchanges data with', 'exchanges data with'), (17, 'managed by', 'manages'), (18, 'uses', 'owned by'), (19, 'virtualized by', 'virtualizes'), (20, 'is edited by', 'editor'), (21, 'backed up by', 'backed up by'), (22, 'consists of', 'are part of'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_configuration_item` -- CREATE TABLE `avis_itil_configuration_item` ( `item_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `parent_id` int(15) DEFAULT '0', `display_order` int(4) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `department_access` varchar(511) DEFAULT NULL, `is_custom` tinyint(2) NOT NULL DEFAULT '0', `depreciation_type` int(11) DEFAULT '0', `warrenty_year` int(11) DEFAULT '5', `vendor` int(15) NOT NULL DEFAULT '1', `default_id` int(15) NOT NULL DEFAULT '0', `asset_type` int(15) NOT NULL DEFAULT '0', `category` int(15) NOT NULL DEFAULT '0', `tracking` int(2) NOT NULL DEFAULT '0', PRIMARY KEY (`item_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=15 ; -- -- Dumping data for table `avis_itil_configuration_item` -- INSERT INTO `avis_itil_configuration_item` VALUES (1, 'Services', 0, 0, 1, '0', 0, 1, 5, 1, 1, 1, 0, 1), (2, 'Hardware', 0, 0, 1, '0', 0, 1, 5, 1, 2, 1, 0, 1), (3, 'Software', 0, 0, 1, '0', 0, 1, 5, 1, 3, 1, 0, 1), (4, 'Consumable', 0, 0, 1, '0', 0, 1, 5, 1, 4, 1, 0, 1), (5, 'Network', 0, 0, 1, '0', 0, 1, 5, 1, 5, 1, 0, 1), (6, 'Document', 0, 0, 1, '0', 0, 1, 5, 1, 6, 1, 0, 1), (7, 'Other', 0, 0, 1, '0', 0, 1, 5, 1, 7, 1, 0, 1), (8, 'Workstation', 0, 0, 1, '0', 0, 1, 5, 1, 8, 2, 1, 1), (9, 'Virtual Hosts', 0, 0, 1, '0', 0, 1, 5, 1, 9, 2, 1, 1), (10, 'Virtual Machines', 0, 0, 1, '0', 0, 1, 5, 1, 10, 2, 1, 1), (11, 'Desktops', 8, 0, 1, '0', 0, 1, 5, 1, 11, 2, 1, 1), (12, 'Laptops', 8, 0, 1, '0', 0, 1, 5, 1, 12, 2, 1, 1), (13, 'Mobiles', 8, 0, 1, '0', 0, 1, 5, 1, 13, 2, 1, 1), (14, 'Server', 8, 0, 1, '0', 0, 1, 5, 1, 14, 2, 1, 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_contract_type` -- CREATE TABLE `avis_itil_contract_type` ( `contract_type_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`contract_type_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=4 ; -- -- Dumping data for table `avis_itil_contract_type` -- INSERT INTO `avis_itil_contract_type` VALUES (1, 'Lease', 1, 0, 1, 1, '#a13903', '0'), (2, 'Maintenance', 1, 0, 2, 1, '#99ee00', '0'), (3, 'Software License', 1, 0, 3, 1, '#b25d0b', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_depreciation_type` -- CREATE TABLE `avis_itil_depreciation_type` ( `depreciation_type_id` int(15) NOT NULL AUTO_INCREMENT, `name` varchar(255) DEFAULT NULL, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`depreciation_type_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=3 ; -- -- Dumping data for table `avis_itil_depreciation_type` -- INSERT INTO `avis_itil_depreciation_type` VALUES (1, 'SL-5', 'SL-5', 1, 0, 1, 1, '#bd1601', '0'), (2, 'SYD-5', 'SYD-5', 1, 0, 2, 1, '#b86406', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_disposition_status` -- CREATE TABLE `avis_itil_disposition_status` ( `disposition_status_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', `assets_access` varchar(511) DEFAULT '0', PRIMARY KEY (`disposition_status_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=5 ; -- -- Dumping data for table `avis_itil_disposition_status` -- INSERT INTO `avis_itil_disposition_status` VALUES (1, 'Sold', 1, 0, 1, 1, '#008000', '0', '0'), (2, 'Donated', 1, 0, 2, 1, '#FF9911', '0', '0'), (3, 'Lost', 1, 0, 3, 1, '#FFA500', '0', '0'), (4, 'Destroyed', 1, 0, 4, 1, '#FF0000', '0', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_finance_management` -- CREATE TABLE `avis_itil_finance_management` ( `finance_id` int(11) NOT NULL AUTO_INCREMENT, `finance_type_id` int(11) DEFAULT '0', `name` varchar(255) DEFAULT NULL, `display_order` int(11) DEFAULT '0', `useful_life` int(11) DEFAULT '0', `description` text, `access_type` tinyint(2) DEFAULT '0', `department_access` varchar(511) DEFAULT '0', `is_enabled` tinyint(4) NOT NULL DEFAULT '0', PRIMARY KEY (`finance_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=5 ; -- -- Dumping data for table `avis_itil_finance_management` -- INSERT INTO `avis_itil_finance_management` VALUES (1, 1, 'DT-SL', 1, 5, 'Depreciation type - Straight Line', 0, '0', 1), (2, 2, 'DT-DB', 2, 5, 'Depreciation type - Declining Balance', 0, '0', 1), (3, 3, 'DT-DDB', 3, 5, 'Depreciation type - Double Declining Balance', 0, '0', 1), (4, 4, 'DT-SOD', 4, 5, 'Depreciation type - Sum Of Years Digit', 0, '0', 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_impact` -- CREATE TABLE `avis_itil_impact` ( `impact_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', `asset_access` varchar(511) DEFAULT '0', `problem_access` varchar(511) DEFAULT '0', `changes_access` varchar(511) DEFAULT '0', `release_access` varchar(511) DEFAULT '0', PRIMARY KEY (`impact_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=4 ; -- -- Dumping data for table `avis_itil_impact` -- INSERT INTO `avis_itil_impact` VALUES (1, 'Affect business', 1, 0, 1, 1, '#008000', '0', '0', '0', '0', '0'), (2, 'User affect ', 1, 0, 2, 1, '#FF9911', '0', '0', '0', '0', '0'), (3, 'Affect group', 1, 0, 3, 1, '#FFA500', '0', '0', '0', '0', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_license_type` -- CREATE TABLE `avis_itil_license_type` ( `license_type_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`license_type_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=3 ; -- -- Dumping data for table `avis_itil_license_type` -- INSERT INTO `avis_itil_license_type` VALUES (1, 'Open Source', 1, 0, 1, 1, '#008000', '0'), (2, 'Commercial', 1, 0, 2, 1, '#FF0000', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_lifecycle_status` -- CREATE TABLE `avis_itil_lifecycle_status` ( `lifecycle_status_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', `assets_access` varchar(511) DEFAULT '0', PRIMARY KEY (`lifecycle_status_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=7 ; -- -- Dumping data for table `avis_itil_lifecycle_status` -- INSERT INTO `avis_itil_lifecycle_status` VALUES (1, 'Ordered', 1, 0, 1, 1, '#008000', '0', '0'), (2, 'Received', 1, 0, 2, 1, '#FF9911', '0', '0'), (3, 'In storage', 1, 0, 3, 1, '#FFA500', '0', '0'), (4, 'Deployed', 1, 0, 4, 1, '#FA8072', '0', '0'), (5, 'Retired', 1, 0, 5, 1, '#FF0000', '0', '0'), (6, 'Disposed', 1, 0, 6, 1, '#FFD700', '0', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_location` -- CREATE TABLE `avis_itil_location` ( `location_id` int(11) NOT NULL AUTO_INCREMENT, `name` varchar(50) DEFAULT NULL, `contact` varchar(50) DEFAULT NULL, `parent_id` int(11) DEFAULT '0', `email` varchar(50) DEFAULT NULL, `phone` varchar(20) DEFAULT NULL, `address` text, `department_access` varchar(511) DEFAULT '0', `is_enabled` tinyint(4) NOT NULL DEFAULT '0', `access_type` tinyint(2) DEFAULT '0', `asset_access` varchar(511) DEFAULT '0', `problem_access` varchar(511) DEFAULT '0', `changes_access` varchar(511) DEFAULT '0', `release_access` varchar(511) DEFAULT '0', PRIMARY KEY (`location_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=5 ; -- -- Dumping data for table `avis_itil_location` -- INSERT INTO `avis_itil_location` VALUES (1, 'America', '', 0, 'example@example.com', '', '', '0', 1, 0, '0', '0', '0', '0'), (2, 'Asia', '', 0, 'example@example.com', '', '', '0', 1, 0, '0', '0', '0', '0'), (3, 'Australia', '', 0, 'example@example.com', '', '', '0', 1, 0, '0', '0', '0', '0'), (4, 'Europe', '', 0, 'example@example.com', '', '', '0', 1, 0, '0', '0', '0', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_manufacturer` -- CREATE TABLE `avis_itil_manufacturer` ( `manufacturer_id` int(15) NOT NULL AUTO_INCREMENT, `name` varchar(255) NOT NULL, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `display_order` int(15) DEFAULT '0', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`manufacturer_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_models` -- CREATE TABLE `avis_itil_models` ( `model_id` int(15) NOT NULL AUTO_INCREMENT, `name` varchar(255) NOT NULL, `description` varchar(255) NOT NULL, `is_enabled` tinyint(1) DEFAULT '1', `display_order` int(15) DEFAULT '0', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`model_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_problems` -- CREATE TABLE `avis_itil_problems` ( `problem_id` int(11) NOT NULL AUTO_INCREMENT, `problem_from` varchar(255) DEFAULT NULL, `problem_hash` varchar(50) DEFAULT NULL, `subject` varchar(555) DEFAULT NULL, `description` longtext, `status_id` int(2) DEFAULT '0' COMMENT '1-open,3-closed', `priority_id` int(2) DEFAULT '0', `impact_id` int(11) DEFAULT '0', `due_by` int(15) DEFAULT '0', `date_created` int(15) DEFAULT '0', `date_modified` int(15) DEFAULT '0', `department_id` int(15) DEFAULT '0', `domain_id` int(20) NOT NULL DEFAULT '0', `staff_id` varchar(555) DEFAULT NULL, `attachment_id` varchar(555) DEFAULT NULL, `is_enabled` tinyint(2) DEFAULT '0', `rootcause` text, `rootcause_attachment` varchar(450) DEFAULT NULL, `impact_analysis` text, `impact_attachment` varchar(450) DEFAULT NULL, `symptoms` text, `symptoms_attachment` varchar(450) DEFAULT NULL, `permanent_id` int(11) DEFAULT '0', `workaround_id` int(11) DEFAULT '0', `category_id` int(15) DEFAULT '0', `subcategory_id` int(15) DEFAULT '0', `item_id` int(15) DEFAULT '0', `location_id` int(15) DEFAULT '0', `urgency_id` int(15) DEFAULT '0', `request_time` int(15) DEFAULT '0', `request_user` text, `known_error` varchar(255) DEFAULT NULL, `workaround` text, `instructions` longtext, `identification_note` longtext, `stage_attachment` varchar(450) DEFAULT NULL, `resource_instructions` text, `manpower_hours` double(4,2) NOT NULL DEFAULT '0.00', `total_costs` double(6,2) NOT NULL DEFAULT '0.00', `hardware_costs` double(6,2) NOT NULL DEFAULT '0.00', `software_costs` double(6,2) NOT NULL DEFAULT '0.00', `installation_costs` double(6,2) NOT NULL DEFAULT '0.00', `training_costs` double(6,2) NOT NULL DEFAULT '0.00', `maintenance_costs` double(6,2) NOT NULL DEFAULT '0.00', `delivery_date` int(15) DEFAULT '0', `risk_instruction` text, `downtime_start` int(15) DEFAULT '0', `downtime_end` int(15) DEFAULT '0', `downtime_hours` double(4,2) NOT NULL DEFAULT '0.00', `roi_instruction` text, `action_instruction` text, `close_solution` text, `close_time` int(15) DEFAULT '0', `current_step` int(15) NOT NULL DEFAULT '0', `review` text, `review_attachment` varchar(255) DEFAULT NULL, `review_type` int(15) NOT NULL DEFAULT '0', PRIMARY KEY (`problem_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_problems_archive` -- CREATE TABLE `avis_itil_problems_archive` ( `problem_id` int(11) NOT NULL AUTO_INCREMENT, `problem_from` varchar(255) DEFAULT NULL, `problem_hash` varchar(50) DEFAULT NULL, `subject` varchar(555) DEFAULT NULL, `description` longtext, `status_id` int(2) DEFAULT '0' COMMENT '1-open,3-closed', `priority_id` int(2) DEFAULT '0', `impact_id` int(11) DEFAULT '0', `due_by` int(15) DEFAULT '0', `date_created` int(15) DEFAULT '0', `date_modified` int(15) DEFAULT '0', `department_id` int(15) DEFAULT '0', `domain_id` int(20) NOT NULL DEFAULT '0', `staff_id` varchar(555) DEFAULT NULL, `attachment_id` varchar(555) DEFAULT NULL, `is_enabled` tinyint(2) DEFAULT '0', `rootcause` text, `rootcause_attachment` varchar(450) DEFAULT NULL, `impact_analysis` text, `impact_attachment` varchar(450) DEFAULT NULL, `symptoms` text, `symptoms_attachment` varchar(450) DEFAULT NULL, `permanent_id` int(11) DEFAULT '0', `workaround_id` int(11) DEFAULT '0', `category_id` int(15) DEFAULT '0', `subcategory_id` int(15) DEFAULT '0', `item_id` int(15) DEFAULT '0', `location_id` int(15) DEFAULT '0', `urgency_id` int(15) DEFAULT '0', `request_time` int(15) DEFAULT '0', `request_user` text, `known_error` varchar(255) DEFAULT NULL, `workaround` text, `instructions` longtext, `identification_note` longtext, `stage_attachment` varchar(450) DEFAULT NULL, `resource_instructions` text, `manpower_hours` double(4,2) NOT NULL DEFAULT '0.00', `total_costs` double(6,2) NOT NULL DEFAULT '0.00', `hardware_costs` double(6,2) NOT NULL DEFAULT '0.00', `software_costs` double(6,2) NOT NULL DEFAULT '0.00', `installation_costs` double(6,2) NOT NULL DEFAULT '0.00', `training_costs` double(6,2) NOT NULL DEFAULT '0.00', `maintenance_costs` double(6,2) NOT NULL DEFAULT '0.00', `delivery_date` int(15) DEFAULT '0', `risk_instruction` text, `downtime_start` int(15) DEFAULT '0', `downtime_end` int(15) DEFAULT '0', `downtime_hours` double(4,2) NOT NULL DEFAULT '0.00', `roi_instruction` text, `action_instruction` text, `close_solution` text, `close_time` int(15) DEFAULT '0', `current_step` int(15) NOT NULL DEFAULT '0', `review` text, `review_attachment` varchar(255) DEFAULT NULL, `review_type` int(15) NOT NULL DEFAULT '0', PRIMARY KEY (`problem_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_procurement_mode` -- CREATE TABLE `avis_itil_procurement_mode` ( `procurement_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`procurement_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=4 ; -- -- Dumping data for table `avis_itil_procurement_mode` -- INSERT INTO `avis_itil_procurement_mode` VALUES (1, 'Buy', 1, 0, 1, 1, '#FF0000', '0'), (2, 'Lease', 1, 0, 2, 1, '#FFA500', '0'), (3, 'Both', 1, 0, 3, 1, '#008000', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_product_vendors` -- CREATE TABLE `avis_itil_product_vendors` ( `product_vendor_id` int(11) NOT NULL AUTO_INCREMENT, `vendor_id` int(11) DEFAULT '0', `product_id` int(11) DEFAULT '0', `price` varchar(255) DEFAULT NULL, `warranty_year` int(11) DEFAULT '0', `warranty_month` int(11) DEFAULT '0', `quantity` varchar(255) DEFAULT NULL, PRIMARY KEY (`product_vendor_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_relation` -- CREATE TABLE `avis_itil_relation` ( `attach_id` int(15) NOT NULL AUTO_INCREMENT, `attach_type` int(4) DEFAULT '0' COMMENT '0 - incident ci, 1 - incident - problem, 2 - problem change, 3 - change release, 4 - problem ci, 5 - release ci, 6 - incident change, 7-cmdb relationships, 8-problem task, 9-changes ci, 10-changes task, 11-release task,12-incident task,13-contract ci', `parent_id` int(4) DEFAULT '0', `child_id` int(11) DEFAULT '0', PRIMARY KEY (`attach_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COMMENT='0 incident - ci' AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_releases` -- CREATE TABLE `avis_itil_releases` ( `release_id` int(15) NOT NULL AUTO_INCREMENT, `release_hash` varchar(255) DEFAULT NULL, `release_from` int(15) DEFAULT '0', `subject` text, `description` longtext, `planned_start_date` int(15) DEFAULT '0', `planned_end_date` int(15) DEFAULT '0', `status_id` int(15) DEFAULT '0', `priority_id` int(15) DEFAULT '0', `release_type_id` int(15) DEFAULT '0', `domain_id` int(15) DEFAULT '0', `department_id` int(15) DEFAULT '0', `staff_id` varchar(555) DEFAULT '0', `assets_id` int(15) DEFAULT '0', `attachment_id` varchar(525) DEFAULT NULL, `date_created` int(15) DEFAULT '0', `date_modified` int(15) DEFAULT '0', `buildplan` text, `buildplan_attachment` varchar(450) DEFAULT NULL, `testplan` text, `testplan_attachment` varchar(450) DEFAULT NULL, `is_enabled` tinyint(2) DEFAULT '0', `category_id` int(15) DEFAULT '0', `subcategory_id` int(15) DEFAULT '0', `item_id` int(15) DEFAULT '0', `location_id` int(15) DEFAULT '0', `risk_id` int(11) DEFAULT '0', `impact_id` int(11) DEFAULT '0', `urgency_id` int(11) DEFAULT '0', `sla_id` int(11) DEFAULT '0', `charge_centre` int(11) DEFAULT '0', `request_user` text, `current_step` int(11) NOT NULL DEFAULT '1', `affect_impact` text NOT NULL, `changes_desc` text NOT NULL, `risk_details` text NOT NULL, `audience` varchar(255) NOT NULL, `dschedule_date` varchar(255) NOT NULL, `dschedule_desc` text NOT NULL, `dstrategy` text NOT NULL, `testing_approval` tinyint(1) NOT NULL DEFAULT '0', `risk_disruptions` text NOT NULL, `ready_deploy` tinyint(1) NOT NULL DEFAULT '0', `deploy_desc` text NOT NULL, `financial_assets` text NOT NULL, `processes_materials` text NOT NULL, `service_release_details` text NOT NULL, `monitor_startdate` varchar(255) NOT NULL, `monitor_enddate` varchar(255) NOT NULL, `monitor_review` text NOT NULL, `release_feedback` text NOT NULL, `conf_know` tinyint(1) NOT NULL DEFAULT '0', `quality_achieved` tinyint(1) NOT NULL DEFAULT '0', `implementation_review` text NOT NULL, `closing_date` varchar(255) NOT NULL, `rolloutplan` text NOT NULL, `backoutplan` text NOT NULL, `affectedversion` text NOT NULL, `releaseversion` text NOT NULL, `distru_tech` text NOT NULL, `distru_loc` text NOT NULL, `rolloutplan_attachment` varchar(450) DEFAULT NULL, `backoutplan_attachment` varchar(450) DEFAULT NULL, `closure_cate` int(11) NOT NULL DEFAULT '0', `service_trans` text NOT NULL, `comp_aqui` int(5) NOT NULL DEFAULT '0', `accept_test` int(5) NOT NULL DEFAULT '0', `storage_loc` text NOT NULL, `physical_loc` text NOT NULL, `dml_attachment` varchar(450) DEFAULT NULL, PRIMARY KEY (`release_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_releases_archive` -- CREATE TABLE `avis_itil_releases_archive` ( `release_id` int(15) NOT NULL AUTO_INCREMENT, `release_hash` varchar(255) DEFAULT NULL, `release_from` int(15) DEFAULT '0', `subject` text, `description` longtext, `planned_start_date` int(15) DEFAULT '0', `planned_end_date` int(15) DEFAULT '0', `status_id` int(15) DEFAULT '0', `priority_id` int(15) DEFAULT '0', `release_type_id` int(15) DEFAULT '0', `domain_id` int(15) DEFAULT '0', `department_id` int(15) DEFAULT '0', `staff_id` varchar(555) DEFAULT '0', `assets_id` int(15) DEFAULT '0', `attachment_id` varchar(525) DEFAULT NULL, `date_created` int(15) DEFAULT '0', `date_modified` int(15) DEFAULT '0', `buildplan` text, `buildplan_attachment` varchar(450) DEFAULT NULL, `testplan` text, `testplan_attachment` varchar(450) DEFAULT NULL, `is_enabled` tinyint(2) DEFAULT '0', `category_id` int(15) DEFAULT '0', `subcategory_id` int(15) DEFAULT '0', `item_id` int(15) DEFAULT '0', `location_id` int(15) DEFAULT '0', `risk_id` int(11) DEFAULT '0', `impact_id` int(11) DEFAULT '0', `urgency_id` int(11) DEFAULT '0', `sla_id` int(11) DEFAULT '0', `charge_centre` int(11) DEFAULT '0', `request_user` text, `current_step` int(11) NOT NULL DEFAULT '1', `affect_impact` text NOT NULL, `changes_desc` text NOT NULL, `risk_details` text NOT NULL, `audience` varchar(255) NOT NULL, `dschedule_date` varchar(255) NOT NULL, `dschedule_desc` text NOT NULL, `dstrategy` text NOT NULL, `testing_approval` tinyint(1) NOT NULL DEFAULT '0', `risk_disruptions` text NOT NULL, `ready_deploy` tinyint(1) NOT NULL DEFAULT '0', `deploy_desc` text NOT NULL, `financial_assets` text NOT NULL, `processes_materials` text NOT NULL, `service_release_details` text NOT NULL, `monitor_startdate` varchar(255) NOT NULL, `monitor_enddate` varchar(255) NOT NULL, `monitor_review` text NOT NULL, `release_feedback` text NOT NULL, `conf_know` tinyint(1) NOT NULL DEFAULT '0', `quality_achieved` tinyint(1) NOT NULL DEFAULT '0', `implementation_review` text NOT NULL, `closing_date` varchar(255) NOT NULL, `rolloutplan` text NOT NULL, `backoutplan` text NOT NULL, `affectedversion` text NOT NULL, `releaseversion` text NOT NULL, `distru_tech` text NOT NULL, `distru_loc` text NOT NULL, `rolloutplan_attachment` varchar(450) DEFAULT NULL, `backoutplan_attachment` varchar(450) DEFAULT NULL, `closure_cate` int(11) NOT NULL DEFAULT '0', `service_trans` text NOT NULL, `comp_aqui` int(5) NOT NULL DEFAULT '0', `accept_test` int(5) NOT NULL DEFAULT '0', `storage_loc` text NOT NULL, `physical_loc` text NOT NULL, `dml_attachment` varchar(450) DEFAULT NULL, PRIMARY KEY (`release_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_release_type` -- CREATE TABLE `avis_itil_release_type` ( `release_type_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`release_type_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=5 ; -- -- Dumping data for table `avis_itil_release_type` -- INSERT INTO `avis_itil_release_type` VALUES (1, 'Minor', 1, 0, 1, 1, '#008000', '0'), (2, 'Standard', 1, 0, 2, 1, '#FF9911', '0'), (3, 'Major', 1, 0, 3, 1, '#FFA500', '0'), (4, 'Emergency', 1, 0, 4, 1, '#FF0000', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_report` -- CREATE TABLE `avis_itil_report` ( `report_id` int(15) NOT NULL AUTO_INCREMENT, `name` varchar(255) NOT NULL, `filter` text NOT NULL, `is_report` tinyint(2) NOT NULL, `staff_id` int(15) NOT NULL, `created_date` varchar(255) NOT NULL, `from_date` varchar(255) NOT NULL, `to_date` varchar(255) NOT NULL, `status` varchar(255) NOT NULL, `priority` varchar(255) NOT NULL, `impact` varchar(255) NOT NULL, `category` varchar(255) NOT NULL, `subcategory` varchar(255) NOT NULL, `item` varchar(255) NOT NULL, `changetype` varchar(255) NOT NULL, `risk` varchar(255) NOT NULL, `urgency` int(255) NOT NULL, `releasetype` int(255) NOT NULL, `location` varchar(255) NOT NULL, `filter_id` int(15) NOT NULL, `vis_main_search` int(15) NOT NULL, `domain_id` int(15) NOT NULL, `knownerror` varchar(255) NOT NULL, PRIMARY KEY (`report_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_request_stage` -- CREATE TABLE `avis_itil_request_stage` ( `request_stage_id` int(15) NOT NULL AUTO_INCREMENT, `name` varchar(255) DEFAULT NULL, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`request_stage_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=4 ; -- -- Dumping data for table `avis_itil_request_stage` -- INSERT INTO `avis_itil_request_stage` VALUES (1, 'New', 'New', 1, 0, 1, 1, '#008000', '0'), (2, 'In progress', 'In progress', 1, 0, 2, 1, '#FF9911', '0'), (3, 'Completed', 'Completed', 1, 0, 3, 1, '#FF0000', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_risk` -- CREATE TABLE `avis_itil_risk` ( `risk_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', `assets_access` varchar(511) DEFAULT '0', `changes_access` varchar(511) DEFAULT '0', `release_access` varchar(511) DEFAULT '0', PRIMARY KEY (`risk_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=5 ; -- -- Dumping data for table `avis_itil_risk` -- INSERT INTO `avis_itil_risk` VALUES (1, 'Low', 1, 0, 1, 1, '#008000', '0', '0', '0', '0'), (2, 'Medium', 1, 0, 2, 1, '#FF9911', '0', '0', '0', '0'), (3, 'High', 1, 0, 3, 1, '#FFA500', '0', '0', '0', '0'), (4, 'Very high', 1, 0, 4, 1, '#FF0000', '0', '0', '0', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_service_category` -- CREATE TABLE `avis_itil_service_category` ( `category_id` int(11) NOT NULL AUTO_INCREMENT, `name` varchar(50) DEFAULT NULL, `description` text, `domain_id` int(11) DEFAULT '0', `department_id` int(11) DEFAULT '0', `is_enabled` tinyint(4) NOT NULL DEFAULT '0', PRIMARY KEY (`category_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=6 ; -- -- Dumping data for table `avis_itil_service_category` -- INSERT INTO `avis_itil_service_category` VALUES (1, 'Hardware', 'hardware appliances', 0, 0, 1), (2, 'Software', 'software appliances', 0, 0, 1), (3, 'User management', 'user management', 0, 0, 1), (4, 'Data service', 'data service', 0, 0, 1), (5, 'Application access', 'application access', 0, 0, 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_service_item` -- CREATE TABLE `avis_itil_service_item` ( `item_id` int(11) NOT NULL AUTO_INCREMENT, `name` varchar(50) DEFAULT NULL, `category_id` int(11) DEFAULT '0', `item_department_id` int(11) DEFAULT '0', `ci_product_id` int(11) DEFAULT '0', `description` text, `display_order` int(11) DEFAULT '0', `cost` varchar(50) DEFAULT NULL, `estimated_delivery` varchar(50) DEFAULT NULL, `estimated_delivery_hrs` int(2) NOT NULL DEFAULT '0', `cost_status` tinyint(1) NOT NULL DEFAULT '0', `estimate_status` tinyint(1) NOT NULL DEFAULT '0', `quantity_status` tinyint(1) NOT NULL DEFAULT '0', `item_image` text, `status` tinyint(1) NOT NULL DEFAULT '0', `vendor_id` int(11) NOT NULL DEFAULT '0', `ledger_id` int(11) NOT NULL DEFAULT '0', PRIMARY KEY (`item_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_service_ticket` -- CREATE TABLE `avis_itil_service_ticket` ( `service_id` int(11) NOT NULL AUTO_INCREMENT, `service_item_id` int(11) DEFAULT '0', `ticket_id` int(11) DEFAULT '0', `quantity` varchar(20) DEFAULT NULL, `total_cost` varchar(50) DEFAULT NULL, `install_details` text NOT NULL, `move_details` text NOT NULL, `add_details` text NOT NULL, `change_details` text NOT NULL, `install_status` int(15) NOT NULL DEFAULT '0', `move_status` int(15) NOT NULL DEFAULT '0', `add_status` int(15) NOT NULL DEFAULT '0', `change_status` int(15) NOT NULL DEFAULT '0', `lifecycle_stage` int(15) NOT NULL DEFAULT '0', PRIMARY KEY (`service_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_service_ticket_archive` -- CREATE TABLE `avis_itil_service_ticket_archive` ( `service_id` int(11) NOT NULL AUTO_INCREMENT, `service_item_id` int(11) DEFAULT '0', `ticket_id` int(11) DEFAULT '0', `quantity` varchar(20) DEFAULT NULL, `total_cost` varchar(50) DEFAULT NULL, `install_details` text NOT NULL, `move_details` text NOT NULL, `add_details` text NOT NULL, `change_details` text NOT NULL, `install_status` int(15) NOT NULL DEFAULT '0', `move_status` int(15) NOT NULL DEFAULT '0', `add_status` int(15) NOT NULL DEFAULT '0', `change_status` int(15) NOT NULL DEFAULT '0', `lifecycle_stage` int(15) NOT NULL DEFAULT '0', PRIMARY KEY (`service_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_software_category` -- CREATE TABLE `avis_itil_software_category` ( `software_cat_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `display_order` int(15) DEFAULT '0', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`software_cat_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_software_license_type` -- CREATE TABLE `avis_itil_software_license_type` ( `sw_license_type_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', `assets_access` varchar(511) DEFAULT '0', PRIMARY KEY (`sw_license_type_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=6 ; -- -- Dumping data for table `avis_itil_software_license_type` -- INSERT INTO `avis_itil_software_license_type` VALUES (1, 'Enterprise', 1, 0, 1, 1, '#008000', '0', '0'), (2, 'Network', 1, 0, 2, 1, '#FF9911', '0', '0'), (3, 'Named', 1, 0, 3, 1, '#FFA500', '0', '0'), (4, 'Concurrent', 1, 0, 4, 1, '#FF0000', '0', '0'), (5, 'Subscription', 1, 0, 5, 1, '#FFD700', '0', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_software_type` -- CREATE TABLE `avis_itil_software_type` ( `software_type_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `display_order` int(15) DEFAULT '0', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`software_type_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_swlicense_control` -- CREATE TABLE `avis_itil_swlicense_control` ( `license_control_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(11) DEFAULT '#000000', `department_access` varchar(511) DEFAULT '0', `assets_access` varchar(511) DEFAULT '0', PRIMARY KEY (`license_control_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=6 ; -- -- Dumping data for table `avis_itil_swlicense_control` -- INSERT INTO `avis_itil_swlicense_control` VALUES (1, 'Available for distribution', 1, 0, 1, 1, '#008000', '0', '0'), (2, 'Distributed and consumed', 1, 0, 2, 1, '#FF9911', '0', '0'), (3, 'Harvested for re-use', 1, 0, 3, 1, '#FFA500', '0', '0'), (4, 'Re-allocated', 1, 0, 4, 1, '#FF0000', '0', '0'), (5, 'End-of-license removal', 1, 0, 5, 1, '#FFD700', '0', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_itil_vendor` -- CREATE TABLE `avis_itil_vendor` ( `vendor_id` int(11) NOT NULL AUTO_INCREMENT, `name` varchar(50) DEFAULT NULL, `primary_contact` varchar(50) DEFAULT NULL, `email` varchar(50) DEFAULT NULL, `description` text, `address` text, `access_type` tinyint(2) NOT NULL DEFAULT '0', `department_access` varchar(511) NOT NULL DEFAULT '0', `is_enabled` tinyint(1) NOT NULL DEFAULT '1', PRIMARY KEY (`vendor_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_itil_vendor` -- INSERT INTO `avis_itil_vendor` VALUES (1, 'Default', NULL, NULL, NULL, NULL, 0, '0', 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_keywords` -- CREATE TABLE `avis_keywords` ( `kw_id` int(15) NOT NULL AUTO_INCREMENT, `keyword` varchar(255) DEFAULT NULL, `entry_from` tinyint(5) DEFAULT '0' COMMENT '0-manual,1-VA', `va_id` int(15) DEFAULT '0', `article_ids` varchar(255) DEFAULT NULL, `domain_id` int(15) DEFAULT '0', `entry_date` int(15) DEFAULT '0', PRIMARY KEY (`kw_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_label` -- CREATE TABLE `avis_label` ( `label_id` int(15) NOT NULL AUTO_INCREMENT, `label_name` varchar(255) DEFAULT NULL, `staff_id` int(4) DEFAULT '0', `group_type` int(4) DEFAULT '0', `creation_date` int(15) DEFAULT '0', `display_order` int(15) DEFAULT '0', `label_color` varchar(63) DEFAULT NULL, `is_enabled` tinyint(1) NOT NULL DEFAULT '1', `department_access` varchar(511) DEFAULT '0', `visible_to_leftpanel` tinyint(1) NOT NULL DEFAULT '0', PRIMARY KEY (`label_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_label` -- INSERT INTO `avis_label` VALUES (1, 'Important', 1, 0, 1426598374, 1, '#e33244', 1, '0', 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_label_data` -- CREATE TABLE `avis_label_data` ( `parent_id` int(4) DEFAULT '0', `label_id` int(15) DEFAULT '0' ) ENGINE=MyISAM DEFAULT CHARSET=utf8; -- -------------------------------------------------------- -- -- Table structure for table `avis_language` -- CREATE TABLE `avis_language` ( `language_id` int(15) NOT NULL AUTO_INCREMENT, `language_name` varchar(255) DEFAULT NULL, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(1) DEFAULT '0', `display_order` int(15) DEFAULT '0', `file_name` varchar(255) DEFAULT NULL, `language_code` varchar(15) DEFAULT NULL, `char_set` varchar(15) DEFAULT NULL, `direction` tinyint(1) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `chataccess` tinyint(1) NOT NULL DEFAULT '0', PRIMARY KEY (`language_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=10 ; -- -- Dumping data for table `avis_language` -- INSERT INTO `avis_language` VALUES (1, 'English', '', 1, 0, 1, 'english.php', 'en', 'utf8', 0, 0, 1), (2, 'Dutch', '', 0, 0, 2, 'dutch.php', 'nl', 'utf8', 0, 1, 0), (3, 'French', '', 0, 0, 3, 'french.php', 'fr', 'utf8', 0, 1, 0), (4, 'German', '', 0, 0, 4, 'german.php', 'de', 'utf8', 0, 1, 0), (5, 'Russian', '', 0, 0, 5, 'russian.php', 'ru', 'utf8', 0, 1, 0), (6, 'Spanish', '', 0, 0, 6, 'spanish.php', 'es', 'utf8', 0, 1, 0), (7, 'Swedish', '', 0, 0, 7, 'swedish.php', 'se', 'utf8', 0, 1, 0), (8, 'Turkish', '', 0, 0, 8, 'turkish.php', 'tr', 'utf8', 0, 1, 0), (9, 'Italian', '', 0, 0, 9, 'italian.php', 'it', 'utf8', 0, 1, 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_language_data` -- CREATE TABLE `avis_language_data` ( `language_data_id` int(15) NOT NULL AUTO_INCREMENT, `location` int(4) NOT NULL DEFAULT '0', `title` text, `language_id` int(15) DEFAULT 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This action is irreversible! <br /> Are you sure you want to proceed?', 0), (1306, 1, 653, 'Deleting department will delete all incidents under that department. This action is irreversible! <br /> Are you sure you want to proceed?', 0), (1307, 0, 654, 'Deleting domain will delete all departments clients and their incidents from this domain.<br />This operation is irreversible<br />are you sure you want to proceed?', 0), (1308, 1, 654, 'Deleting domain will delete all departments clients and their incidents from this domain.<br />This operation is irreversible<br />Are you sure you want to proceed?', 0), (1309, 0, 655, 'Deleting category will delete all its articles and comments on that articles. <br />This operation is irreversible. <br />Are you sure you want to proceed?', 0), (1310, 1, 655, 'Deleting category will delete all its articles and comments on that articles. <br />This operation is irreversible. <br />Are you sure you want to proceed?', 0), (1311, 0, 656, 'Deleting article will delete article and comments on it. <br />This operation is irreversible. <br />Are you sure you want to proceed?', 0), (1312, 1, 656, 'Deleting article will delete article and comments on it. <br />This operation is irreversible. <br />Are you sure you want to proceed?', 0), (1313, 0, 657, 'and', 0), (1314, 1, 657, 'and', 0), (1315, 0, 658, 'Calender', 0), (1316, 1, 658, 'Calender', 0), (1317, 0, 659, 'Calculate', 0), (1318, 1, 659, 'Calculate', 0), (1319, 0, 660, 'Can not change any property', 0), (1320, 1, 660, 'Can not change any property', 0), (1321, 0, 661, 'Complete all the steps and close all the linked changes before closing release', 0), (1322, 1, 661, 'Complete all the steps and close all the linked changes before closing release', 0), (1323, 0, 662, 'Required files not found for module', 0), (1324, 1, 662, 'Required files not found for module', 0), (1325, 0, 663, 'Customer', 0), (1326, 1, 663, 'Customer', 0), (1327, 0, 664, 'Setting not available', 0), (1328, 1, 664, 'Setting not available', 0), (1329, 0, 665, 'Empty sent mail log', 0), (1330, 1, 665, 'Empty sent mail log', 0), (1331, 0, 666, 'Log not selected', 0), (1332, 1, 666, 'Log not selected', 0), (1333, 0, 667, 'Error log is empty', 0), (1334, 1, 667, 'Error log is empty', 0), (1335, 0, 668, 'Exception log is empty', 0), (1336, 1, 668, 'Exception log is empty', 0), (1337, 0, 669, 'Incorrect response time', 0), (1338, 1, 669, 'Incorrect response time', 0), (1339, 0, 670, 'Incorrect resolution time', 0), (1340, 1, 670, 'Incorrect resolution time', 0), (1341, 0, 671, 'Amount is missing or invalid format', 0), (1342, 1, 671, 'Amount is missing or invalid format', 0), (1343, 0, 672, 'Deployment schedule', 0), (1344, 1, 672, 'Deployment schedule', 0), (1345, 0, 673, 'Incident ID missing', 0), (1346, 1, 673, 'Incident ID missing', 0), (1347, 0, 674, 'Filter title not set', 0), (1348, 1, 674, 'Filter title not set', 0), (1349, 0, 675, 'Sender not found', 0), (1350, 1, 675, 'Sender not found', 0), (1351, 0, 676, 'Tag name missing', 0), (1352, 1, 676, 'Tag name missing', 0), (1353, 0, 677, 'Invalid operation', 0), (1354, 1, 677, 'Invalid operation', 0), (1355, 0, 678, 'Select multiple incidents to merge', 0), (1356, 1, 678, 'Select multiple incidents to merge', 0), (1357, 0, 679, 'Strategy of deployment', 0), (1358, 1, 679, 'Strategy of deployment', 0), (1359, 0, 680, 'Invalid old password', 0), (1360, 1, 680, 'Invalid old password', 0), (1361, 0, 681, 'Staff not selected', 0), (1362, 1, 681, 'Staff not selected', 0), (1363, 0, 682, 'Build and Deployment manager', 0), (1364, 1, 682, 'Build and Deployment manager', 0), (1365, 0, 683, 'Testing approval', 0), (1366, 1, 683, 'Testing approval', 0), (1367, 0, 684, 'Risks or Disruptions Mitigation', 0), (1368, 1, 684, 'Risks or Disruptions Mitigation', 0), (1369, 0, 685, 'Password reset and sent to email', 0), (1370, 1, 685, 'Password reset and sent to email', 0), (1371, 0, 686, 'Ready to Deploy', 0), (1372, 1, 686, 'Ready to Deploy', 0), (1373, 0, 687, 'Field not selected', 0), (1374, 1, 687, 'Field not selected', 0), (1375, 0, 688, 'Event not selected', 0), (1376, 1, 688, 'Event not selected', 0), (1377, 0, 689, 'Migration data not selected', 0), (1378, 1, 689, 'Migration data not selected', 0), (1379, 0, 690, 'Financial assets', 0), (1380, 1, 690, 'Financial assets', 0), (1381, 0, 691, 'Your add-on domain limit has been reached. If you wish to add more add-on domains you will have to upgrade your vision helpdesk license to higher plan. Please renew', 0), (1382, 1, 691, 'Your add-on domain limit has been reached. If you wish to add more add-on domains you will have to upgrade your vision helpdesk license to higher plan. Please renew', 0), (1383, 0, 692, 'Core module can not be deleted', 0), (1384, 1, 692, 'Core module can not be deleted', 0), (1385, 0, 693, 'Incomplete information submitted', 0), (1386, 1, 693, 'Incomplete information submitted', 0), (1387, 0, 694, 'Quick view widget for this module not found', 0), (1388, 1, 694, 'Quick view widget for this module not found', 0), (1389, 0, 695, 'Empty error log', 0), (1390, 1, 695, 'Empty error log', 0), (1391, 0, 696, 'Processes and materials', 0), (1392, 1, 696, 'Processes and materials', 0), (1393, 0, 697, 'New client registered', 0), (1394, 1, 697, 'New client registered', 0), (1395, 0, 698, 'Domain not found', 0), (1396, 1, 698, 'Domain not found', 0), (1397, 0, 699, 'Department not found', 0), (1398, 1, 699, 'Department not found', 0), (1399, 0, 700, 'Staff ID not found', 0), (1400, 1, 700, 'Staff ID not found', 0), (1401, 0, 701, 'Incident replied', 0), (1402, 1, 701, 'Incident replied', 0), (1403, 0, 702, 'Department changed', 0), (1404, 1, 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714, 'Service release details', 0), (1429, 0, 715, 'Use csv CI type', 0), (1430, 1, 715, 'Use csv CI type', 0), (1431, 0, 716, 'Reply count', 0), (1432, 1, 716, 'Reply count', 0), (1433, 0, 717, 'Monitoring start date', 0), (1434, 1, 717, 'Monitoring start date', 0), (1435, 0, 718, 'Monitoring end date', 0), (1436, 1, 718, 'Monitoring end date', 0), (1437, 0, 719, 'Monitoring review', 0), (1438, 1, 719, 'Monitoring review', 0), (1439, 0, 720, 'Debit', 0), (1440, 1, 720, 'Debit', 0), (1441, 0, 721, 'Group balance', 0), (1442, 1, 721, 'Group balance', 0), (1443, 0, 722, 'Group debit', 0); INSERT INTO `avis_language_values` VALUES (1444, 1, 722, 'Group debit', 0), (1445, 0, 723, 'Paid invoice count', 0), (1446, 1, 723, 'Paid invoice count', 0), (1447, 0, 724, 'Unpaid invoice count', 0), (1448, 1, 724, 'Unpaid invoice count', 0), (1449, 0, 725, 'Confirmation - Knowledge transfer / training?', 0), (1450, 1, 725, 'Confirmation - Knowledge transfer / training?', 0), (1451, 0, 726, 'Quality requirement achieved?', 0), (1452, 1, 726, 'Quality requirement achieved?', 0), (1453, 0, 727, 'Post implementation review', 0), (1454, 1, 727, 'Post implementation review', 0), (1455, 0, 728, 'Closing date', 0), (1456, 1, 728, 'Closing date', 0), (1457, 0, 729, 'Properties', 0), (1458, 1, 729, 'Properties', 0), (1459, 0, 730, 'People', 0), (1460, 1, 730, 'People', 0), (1461, 0, 731, 'Module already exist', 0), (1462, 1, 731, 'Module already exist', 0), (1463, 0, 732, 'Default view can not delete', 0), (1464, 1, 732, 'Default view can not delete', 0), (1465, 0, 733, 'Search trash', 0), (1466, 1, 733, 'Search trash', 0), (1467, 0, 734, 'Search spam', 0), (1468, 1, 734, 'Search spam', 0), (1469, 0, 735, 'Trash', 0), (1470, 1, 735, 'Trash', 0), (1471, 0, 736, 'Spam', 0), (1472, 1, 736, 'Spam', 0), (1473, 0, 737, 'Print', 0), (1474, 1, 737, 'Print', 0), (1475, 0, 738, 'Incident not found may be deleted or not have access', 0), (1476, 1, 738, 'Incident not found may be deleted or not have access', 0), (1477, 0, 739, 'On overdue', 0), (1478, 1, 739, 'On overdue', 0), (1479, 0, 740, 'Option', 0), (1480, 1, 740, 'Option', 0), (1481, 0, 741, 'Delete filter', 0), (1482, 1, 741, 'Delete filter', 0), (1483, 1, 742, 'Draft', 0), (1484, 0, 742, 'Drafts', 0), (1485, 1, 743, 'is currently working on this incident.', 0), (1486, 0, 743, 'Staff currently reading this incident', 0), (1487, 0, 744, 'To share with all do not select staff', 0), (1488, 1, 744, 'To share with all do not select staff', 0), (1489, 0, 745, 'Go', 0), (1490, 1, 745, 'Go', 0), (1491, 0, 746, 'Delete report', 0), (1492, 1, 746, 'Delete report', 0), (1493, 0, 747, 'Staff username and email should be unique', 0), (1494, 1, 747, 'Staff username and email should be unique', 0), (1495, 0, 748, 'Delete sent mail log', 0), (1496, 1, 748, 'Delete sent mail log', 0), (1497, 0, 749, 'Client details', 0), (1498, 1, 749, 'Client details', 0), (1499, 1, 750, 'Client notes', 0), (1500, 0, 750, 'Client notes', 0), (1501, 1, 751, 'Products and services', 0), (1502, 0, 751, 'Products and services', 0), (1503, 0, 752, 'Package', 0), (1504, 1, 752, 'Package', 0), (1505, 1, 753, 'Dedicated IP', 0), (1506, 0, 753, 'Dedicated IP', 0), (1507, 0, 754, 'WHMCS client notes', 0), (1508, 1, 754, 'WHMCS client notes', 0), (1509, 0, 755, 'Error in WHMCS database selection', 0), (1510, 1, 755, 'Error in WHMCS database selection', 0), (1511, 0, 756, 'Error in WHMCS database connection', 0), (1512, 1, 756, 'Error in WHMCS database connection', 0), (1513, 0, 757, 'WHMCS integration details not set', 0), (1514, 1, 757, 'WHMCS integration details not set', 0), (1515, 0, 758, 'Version', 0), (1516, 1, 758, 'Version', 0), (1517, 0, 759, 'Branding free', 0), (1518, 1, 759, 'Branding free', 0), (1519, 0, 760, 'Invoice for incident', 0), (1520, 1, 760, 'Invoice for incident', 0), (1521, 0, 761, 'Invoice for time', 0), (1522, 1, 761, 'Invoice for time', 0), (1523, 0, 762, 'Bill amount', 0), (1524, 1, 762, 'Bill amount', 0), (1525, 0, 763, 'Edit transaction', 0), (1526, 1, 763, 'Update transaction', 0), (1527, 0, 764, 'Transactions', 0), (1528, 1, 764, 'Transactions', 0), (1529, 0, 765, 'Delete transaction', 0), (1530, 1, 765, 'Delete transaction', 0), (1531, 0, 766, 'Rate', 0), (1532, 1, 766, 'Rate', 0), (1533, 0, 767, 'Inclusive', 0), (1534, 1, 767, 'Inclusive', 0), (1535, 0, 768, 'Exclusive', 0), (1536, 1, 768, 'Exclusive', 0), (1537, 0, 769, 'Add tax rule', 0), (1538, 1, 769, 'Add tax rule', 0), (1539, 0, 770, 'Edit tax rule', 0), (1540, 1, 770, 'Edit tax rule', 0), (1541, 0, 771, 'Invalid rule', 0), (1542, 1, 771, 'Invalid rule', 0), (1543, 0, 772, 'Delete tax rule', 0), (1544, 1, 772, 'Delete tax rule', 0), (1545, 0, 773, 'View invoice to client', 0), (1546, 1, 773, 'View invoice to client', 0), (1547, 0, 774, 'Update release impact', 0), (1548, 1, 774, 'Update release impact', 0), (1549, 0, 775, 'Invoice to', 0), (1550, 1, 775, 'Invoice to', 0), (1551, 0, 776, 'Move to inbox', 0), (1552, 1, 776, 'Move to 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'Add social media', 0), (1578, 1, 789, 'Add social media', 0), (1579, 0, 790, 'Auto incident convert if mentioned', 0), (1580, 1, 790, 'Auto incident convert if mentioned', 0), (1581, 0, 791, 'Create an app with access read write and direct message from', 0), (1582, 1, 791, 'Create an app with access read write and direct message from', 0), (1583, 0, 792, 'Release role assignment', 0), (1584, 1, 792, 'Release role assignment', 0), (1585, 0, 793, 'And genereate required details from "details >> Create my access token"', 0), (1586, 1, 793, 'And genereate required details from "details >> Create my access token"', 0), (1587, 0, 794, 'Hidden', 0), (1588, 1, 794, 'Hidden', 0), (1589, 0, 795, 'Software type', 0), (1590, 1, 795, 'Software type', 0), (1591, 0, 796, 'SMS alert', 0), (1592, 1, 796, 'SMS alert', 0), (1593, 0, 797, 'Portal color', 0), (1594, 1, 797, 'Portal color', 0), (1595, 0, 798, 'Secret key for API', 0), (1596, 1, 798, 'Secret key for API', 0), (1597, 0, 799, 'Approved', 0), (1598, 1, 799, 'Approved', 0), (1599, 0, 800, 'Unapproved', 0), (1600, 1, 800, 'Unapproved', 0), (1601, 0, 801, 'Can not delete department. Domain atleast need one department', 0), (1602, 1, 801, 'Can not delete department. Domain atleast need one department', 0), (1603, 0, 802, 'Software category', 0), (1604, 1, 802, 'Software category', 0), (1605, 0, 803, 'Display after login', 0), (1606, 1, 803, 'Display after login', 0), (1607, 0, 804, 'Type here and enter', 0), (1608, 1, 804, 'Type here and enter', 0), (1609, 0, 805, 'Client portal logo', 0), (1610, 1, 805, 'Client portal logo', 0), (1611, 0, 806, 'Save reply', 0), (1612, 1, 806, 'Save reply', 0), (1613, 0, 807, 'Can not delete system default settings', 0), (1614, 1, 807, 'Can not delete system default settings', 0), (1615, 0, 808, 'Statistical reports', 0), (1616, 1, 808, 'Statistical reports', 0), (1617, 0, 809, 'Graphical', 0), (1618, 1, 809, 'Graphical', 0), (1619, 0, 810, 'Component', 0), (1620, 1, 810, 'Component', 0), (1621, 0, 811, 'Base DN', 0), (1622, 1, 811, 'Base DN', 0), (1623, 0, 812, 'Move incidents to any department', 0), (1624, 1, 812, 'Move incidents to any department', 0), (1625, 0, 813, 'Date format', 0), (1626, 1, 813, 'Date format', 0), (1627, 0, 814, 'Date time format', 0), (1628, 1, 814, 'Date time format', 0), (1629, 0, 815, 'Products', 0), (1630, 1, 815, 'Products', 0), (1631, 1, 816, 'Delete package', 0), (1632, 0, 816, 'Delete package', 0), (1633, 0, 817, 'Add product', 0), (1634, 1, 817, 'Add product', 0), (1635, 0, 818, 'Credit type', 0), (1636, 1, 818, 'Credit type', 0), (1637, 0, 819, 'Orders', 0), (1638, 1, 819, 'Orders', 0), (1639, 0, 820, 'Order', 0), (1640, 1, 820, 'Order', 0), (1641, 0, 821, 'Contract license type', 0), (1642, 1, 821, 'Contract license type', 0), (1643, 0, 822, 'Each word', 0), (1644, 1, 822, 'Each word', 0), (1645, 0, 823, 'Model', 0), (1646, 1, 823, 'Model', 0), (1647, 0, 824, 'Enable join before host', 0), (1648, 1, 824, 'Enable join before host', 0), (1649, 0, 825, 'Value', 0), (1650, 1, 825, 'Value', 0), (1651, 0, 826, 'Empty trash', 0), (1652, 1, 826, 'Empty trash', 0), (1653, 0, 827, 'As client', 0), (1654, 1, 827, 'As client', 0), (1655, 0, 828, 'Income', 0), (1656, 1, 828, 'Income', 0), (1657, 0, 829, 'Edit product', 0), (1658, 1, 829, 'Edit product', 0), (1659, 0, 830, 'Delete facebook integration', 0), (1660, 1, 830, 'Delete facebook integration', 0), (1661, 0, 831, 'Invalid information or format', 0), (1662, 1, 831, 'Invalid information or format', 0), (1663, 0, 832, 'AVG. SLA', 0), (1664, 1, 832, 'AVG. SLA', 0), (1665, 0, 833, 'Label already exist', 0), (1666, 1, 833, 'Label already exists', 0), (1667, 0, 834, 'Access denied can not add client', 0), (1668, 1, 834, 'Access denied can not add client', 0), (1669, 0, 835, 'Merge client', 0), (1670, 1, 835, 'Merge client', 0), (1671, 0, 836, 'Merge as contact', 0), (1672, 1, 836, 'Merge as contact', 0), (1673, 0, 837, 'Custom SLA plan', 0), (1674, 1, 837, 'Custom SLA plan', 0), (1675, 0, 838, 'Delete label', 0), (1676, 1, 838, 'Delete label', 0), (1677, 0, 839, 'On unresolved', 0), (1678, 1, 839, 'On unresolved', 0), (1679, 0, 840, 'Additional attribute', 0), (1680, 1, 840, 'Additional attribute', 0), (1681, 0, 841, 'Transaction key', 0), (1682, 1, 841, 'Transaction key', 0), (1683, 0, 842, 'Gateway mode', 0), (1684, 1, 842, 'Gateway mode', 0), (1685, 0, 843, 'Gateway transactions', 0), (1686, 1, 843, 'Gateway transactions', 0), (1687, 0, 844, 'Gateway transaction response details', 0), (1688, 1, 844, 'Gateway transaction response 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(2547, 0, 1274, 'Deletion of survey group will delete survey in this survey group', 0), (2548, 1, 1274, 'Deletion of survey group will delete survey in this survey group', 0), (2549, 0, 1275, 'Cost model', 0), (2550, 1, 1275, 'Cost model', 0), (2551, 0, 1276, 'Add survey', 0), (2552, 1, 1276, 'Add survey', 0), (2553, 0, 1277, 'Update survey', 0), (2554, 1, 1277, 'Update survey', 0), (2555, 0, 1278, 'Delete survey', 0), (2556, 1, 1278, 'Delete survey', 0), (2557, 0, 1279, 'Survey field', 0), (2558, 1, 1279, 'Survey field', 0), (2559, 0, 1280, 'Add survey field', 0), (2560, 1, 1280, 'Add survey field', 0), (2561, 0, 1281, 'Delete survey field', 0), (2562, 1, 1281, 'Delete survey field', 0), (2563, 0, 1282, 'Update survey field', 0), (2564, 1, 1282, 'Update survey field', 0), (2565, 0, 1283, 'Survey', 0), (2566, 1, 1283, 'Survey', 0), (2567, 0, 1284, 'You have already submited survey', 0), (2568, 1, 1284, 'You have already submited survey', 0), (2569, 0, 1285, 'Visitor', 0), (2570, 1, 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1776, 'Book value', 0), (3553, 0, 1777, 'Depreciation schedule', 0), (3554, 1, 1777, 'Depreciation schedule', 0), (3555, 0, 1778, 'Depreciation', 0), (3556, 1, 1778, 'Depreciation', 0), (3557, 0, 1779, 'Select depreciation method', 0), (3558, 1, 1779, 'Select depreciation method', 0), (3559, 0, 1780, 'Deleted', 0), (3560, 1, 1780, 'Deleted', 0), (3561, 0, 1781, 'Update staff department', 0), (3562, 1, 1781, 'Update staff department', 0), (3563, 0, 1782, 'Add remark', 0), (3564, 1, 1782, 'Add remark', 0), (3565, 0, 1783, 'ITIL event', 0), (3566, 1, 1783, 'ITIL event', 0), (3567, 0, 1784, 'New problem', 0), (3568, 1, 1784, 'New problem', 0), (3569, 0, 1785, 'Update problem department', 0), (3570, 1, 1785, 'Update problem department', 0), (3571, 0, 1786, 'Update problem status', 0), (3572, 1, 1786, 'Update problem status', 0), (3573, 0, 1787, 'Update problem priority', 0), (3574, 1, 1787, 'Update problem priority', 0), (3575, 0, 1788, 'Update problem impact', 0), (3576, 1, 1788, 'Update problem impact', 0), (3577, 0, 1789, 'Problem assign', 0), (3578, 1, 1789, 'Problem assign', 0), (3579, 0, 1790, 'Add problem impact', 0), (3580, 1, 1790, 'Add problem impact', 0), (3581, 0, 1791, 'Add problem symptoms', 0), (3582, 1, 1791, 'Add problem symptoms', 0), (3583, 0, 1792, 'Link permanent solution', 0), (3584, 1, 1792, 'Link permanent solution', 0), (3585, 0, 1793, 'Link workaround solution', 0), (3586, 1, 1793, 'Link workaround solution', 0), (3587, 0, 1794, 'New change', 0), (3588, 1, 1794, 'New change', 0), (3589, 0, 1795, 'Open new service request', 0), (3590, 1, 1795, 'Open new service request', 0), (3591, 0, 1796, 'Update change status', 0), (3592, 1, 1796, 'Update change status', 0), (3593, 0, 1797, 'Update change priority', 0), (3594, 1, 1797, 'Update change priority', 0), (3595, 0, 1798, 'Update change impact', 0), (3596, 1, 1798, 'Update change impact', 0), (3597, 0, 1799, 'Update change risk', 0), (3598, 1, 1799, 'Update change risk', 0), (3599, 0, 1800, 'Change assign', 0), (3600, 1, 1800, 'Change assign', 0), (3601, 0, 1801, 'Add change impact', 0), (3602, 1, 1801, 'Add change impact', 0), (3603, 0, 1802, 'Add rollout plan', 0), (3604, 1, 1802, 'Add rollout plan', 0), (3605, 0, 1803, 'Add backout plan', 0), (3606, 1, 1803, 'Add backout plan', 0), (3607, 0, 1804, 'Identification', 0), (3608, 1, 1804, 'Identification', 0), (3609, 0, 1805, 'Update release status', 0), (3610, 1, 1805, 'Update release status', 0), (3611, 0, 1806, 'Update release priority', 0), (3612, 1, 1806, 'Update release priority', 0), (3613, 0, 1807, 'Release assign', 0), (3614, 1, 1807, 'Release assign', 0), (3615, 0, 1808, 'Add build plan', 0), (3616, 1, 1808, 'Add build plan', 0), (3617, 0, 1809, 'Add test plan', 0), (3618, 1, 1809, 'Add test plan', 0), (3619, 0, 1810, 'Change approval', 0), (3620, 1, 1810, 'Change approval', 0), (3621, 0, 1811, 'Contract approval', 0), (3622, 1, 1811, 'Contract approval', 0), (3623, 1, 1812, 'Call client', 0), (3624, 0, 1812, 'Call client', 0), (3625, 1, 1813, 'Email client', 0), (3626, 0, 1813, 'Email client', 0), (3627, 1, 1814, 'Client type', 0), (3628, 0, 1814, 'Client type', 0), (3629, 0, 1815, 'Remaining life', 0), (3630, 1, 1815, 'Remaining life', 0), (3631, 0, 1816, 'Accumulated depreciation', 0), (3632, 1, 1816, 'Accumulated depreciation', 0), (3633, 0, 1817, 'Depreciation expense', 0), (3634, 1, 1817, 'Depreciation expense', 0), (3635, 0, 1818, 'URL must be valid', 0), (3636, 1, 1818, 'URL must be valid', 0), (3637, 0, 1819, 'Restore', 0), (3638, 1, 1819, 'Restore', 0), (3639, 0, 1820, 'No access', 0), (3640, 1, 1820, 'No access', 0), (3641, 0, 1821, 'Map Field', 0), (3642, 1, 1821, 'Map Field', 0), (3643, 0, 1822, 'Select image', 0), (3644, 1, 1822, 'Select image', 0), (3645, 0, 1823, 'Invalid end date', 0), (3646, 1, 1823, 'Invalid end date', 0), (3647, 0, 1824, 'Delete contract type', 0), (3648, 1, 1824, 'Delete contract type', 0), (3649, 0, 1825, 'Modify recipient and people', 0), (3650, 1, 1825, 'Modify recipient and people', 0), (3651, 0, 1826, 'Time tracking', 0), (3652, 1, 1826, 'Time tracking', 0), (3653, 0, 1827, 'Add CI type', 0), (3654, 1, 1827, 'Add CI type', 0), (3655, 0, 1828, 'Update CI type', 0), (3656, 1, 1828, 'Update CI type', 0), (3657, 0, 1829, 'Update location', 0), (3658, 1, 1829, 'Update location', 0), (3659, 0, 1830, 'Product catalog', 0), (3660, 1, 1830, 'Product catalog', 0), (3661, 0, 1831, 'Add package', 0), (3662, 1, 1831, 'Add package', 0), (3663, 0, 1832, 'Update package', 0), (3664, 1, 1832, 'Update package', 0), (3665, 0, 1833, 'Delete product status', 0), (3666, 1, 1833, 'Delete product status', 0), (3667, 0, 1834, 'Deleting service category will also delete its service items', 0), (3668, 1, 1834, 'Deleting service category will also delete its service items', 0), (3669, 0, 1835, 'Reply / Reply all incident', 0), (3670, 1, 1835, 'Reply / Reply all incident', 0), (3671, 0, 1836, 'Install details', 0), (3672, 1, 1836, 'Install details', 0), (3673, 0, 1837, 'Edit asset', 0), (3674, 1, 1837, 'Edit asset', 0), (3675, 0, 1838, 'Approval status', 0), (3676, 1, 1838, 'Approval status', 0), (3677, 0, 1839, 'Requested', 0), (3678, 1, 1839, 'Requested', 0), (3679, 0, 1840, 'Rejected', 0), (3680, 1, 1840, 'Rejected', 0), (3681, 0, 1841, 'Approvals', 0), (3682, 1, 1841, 'Approvals', 0), (3683, 0, 1842, 'No approvals available', 0), (3684, 1, 1842, 'No approvals available', 0), (3685, 0, 1843, 'Request for approval', 0), (3686, 1, 1843, 'Request for approval', 0), (3687, 0, 1844, 'Sent on', 0), (3688, 1, 1844, 'Sent on', 0), (3689, 0, 1845, 'Approved on', 0), (3690, 1, 1845, 'Approved on', 0), (3691, 0, 1846, 'Cancelled on', 0), (3692, 1, 1846, 'Cancelled on', 0), (3693, 0, 1847, 'Rejected on', 0), (3694, 1, 1847, 'Rejected on', 0), (3695, 0, 1848, 'Send reminder', 0), (3696, 1, 1848, 'Send reminder', 0), (3697, 0, 1849, 'Remarks', 0), (3698, 1, 1849, 'Remarks', 0), (3699, 0, 1850, 'Add release', 0), (3700, 1, 1850, 'Add release', 0), (3701, 0, 1851, 'Change hash', 0), (3702, 1, 1851, 'Change hash', 0), (3703, 0, 1852, 'Alert message', 0), (3704, 1, 1852, 'Alert message', 0), (3705, 0, 1853, 'If field already in use,it will not to be disabled', 0), (3706, 1, 1853, 'If field already in use,it will not to be disabled', 0), (3707, 0, 1854, 'Hr', 0), (3708, 1, 1854, 'Hr', 0), (3709, 0, 1855, 'Install status', 0), (3710, 1, 1855, 'Install status', 0), (3711, 0, 1856, 'Loading', 0), (3712, 1, 1856, 'Loading', 0), (3713, 0, 1857, 'Asset components', 0), (3714, 1, 1857, 'Asset components', 0), (3715, 0, 1858, 'L to R', 0), (3716, 1, 1858, 'L to R', 0), (3717, 0, 1859, 'Last', 0), (3718, 1, 1859, 'Last', 0), (3719, 0, 1860, 'Live', 0), (3720, 1, 1860, 'Live', 0), (3721, 0, 1861, 'Search CI item', 0), (3722, 1, 1861, 'Search CI item', 0), (3723, 0, 1862, 'Merge from', 0), (3724, 1, 1862, 'Merge from', 0), (3725, 0, 1863, 'In progress task', 0), (3726, 1, 1863, 'In progress task', 0), (3727, 0, 1864, 'Completed task', 0), (3728, 1, 1864, 'Completed task', 0), (3729, 0, 1865, 'Cancelled task', 0), (3730, 1, 1865, 'Cancelled task', 0), (3731, 0, 1866, 'Low priority task', 0), (3732, 1, 1866, 'Low priority task', 0), (3733, 0, 1867, 'Medium priority task', 0), (3734, 1, 1867, 'Medium priority task', 0), (3735, 0, 1868, 'High priority task', 0), (3736, 1, 1868, 'High priority task', 0), (3737, 0, 1869, 'Min', 0), (3738, 1, 1869, 'Min', 0), (3739, 0, 1870, 'Move details', 0), (3740, 1, 1870, 'Move details', 0), (3741, 0, 1871, 'Move status', 0), (3742, 1, 1871, 'Move status', 0), (3743, 0, 1872, 'Quantity', 0), (3744, 1, 1872, 'Quantity', 0), (3745, 0, 1873, 'Cost', 0), (3746, 1, 1873, 'Cost', 0), (3747, 0, 1874, 'Enter task title', 0), (3748, 1, 1874, 'Enter task title', 0), (3749, 0, 1875, 'Add task description', 0), (3750, 1, 1875, 'Add task description', 0), (3751, 0, 1876, 'Staff access', 0), (3752, 1, 1876, 'Staff access', 0), (3753, 0, 1877, 'Search tasks', 0), (3754, 1, 1877, 'Search tasks', 0), (3755, 0, 1878, 'Search changes', 0), (3756, 1, 1878, 'Search changes', 0), (3757, 0, 1879, 'Mobile number should be numeric', 0), (3758, 1, 1879, 'Mobile number should be numeric', 0), (3759, 0, 1880, 'SMTP settings are already added for all departments, please edit or delete existing SMTP settings to add new entry.', 0), (3760, 1, 1880, 'SMTP settings are already added for all departments, please edit or delete existing SMTP settings to add new entry.', 0), (3761, 0, 1881, 'Client reply', 0), (3762, 1, 1881, 'Client reply', 0), (3763, 0, 1882, 'Client deleted', 0), (3764, 1, 1882, 'Client deleted', 0), (3765, 0, 1883, 'Client add', 0), (3766, 1, 1883, 'Client add', 0), (3767, 0, 1884, 'Delete facebook page', 0), (3768, 1, 1884, 'Delete facebook page', 0), (3769, 0, 1885, 'ITIL hash generation', 0), (3770, 1, 1885, 'ITIL hash generation', 0), (3771, 0, 1886, 'Services prefix', 0), (3772, 1, 1886, 'Services prefix', 0), (3773, 0, 1887, 'Problems prefix', 0), (3774, 1, 1887, 'Problems prefix', 0), (3775, 0, 1888, 'Changes prefix', 0), (3776, 1, 1888, 'Changes prefix', 0), (3777, 0, 1889, 'Releases prefix', 0), (3778, 1, 1889, 'Releases prefix', 0), (3779, 0, 1890, 'Contracts prefix', 0), (3780, 1, 1890, 'Contracts prefix', 0), (3781, 0, 1891, 'Mute participants upon entry', 0), (3782, 1, 1891, 'Mute participants upon entry', 0), (3783, 0, 1892, 'Incident moved to inbox from trash', 0), (3784, 1, 1892, 'Incident moved to inbox from trash', 0), (3785, 0, 1893, 'SLA time should not be negative', 0), (3786, 1, 1893, 'SLA time should not be negative', 0), (3787, 0, 1894, 'Edit page', 0), (3788, 1, 1894, 'Edit page', 0), (3789, 0, 1895, 'Deleting facebook app will also delete its pages', 0), (3790, 1, 1895, 'Deleting facebook app will also delete its pages', 0), (3791, 0, 1896, 'Gotomeeting details', 0), (3792, 1, 1896, 'Gotomeeting details', 0), (3793, 0, 1897, 'Enter valid incident hash', 0), (3794, 1, 1897, 'Enter valid incident hash', 0), (3795, 0, 1898, 'New client', 0), (3796, 1, 1898, 'New client', 0), (3797, 0, 1899, 'New article', 0), (3798, 1, 1899, 'New article', 0), (3799, 0, 1900, 'New comment', 0), (3800, 1, 1900, 'New comment', 0), (3801, 0, 1901, 'New blab', 0), (3802, 1, 1901, 'New blab', 0), (3803, 0, 1902, 'Task assigned', 0), (3804, 1, 1902, 'Task assigned', 0), (3805, 0, 1903, 'Task comment', 0), (3806, 1, 1903, 'Task comment', 0), (3807, 0, 1904, 'New order', 0), (3808, 1, 1904, 'New order', 0), (3809, 0, 1905, 'Invoice created', 0), (3810, 1, 1905, 'Invoice created', 0), (3811, 0, 1906, 'Invoice description', 0), (3812, 1, 1906, 'Invoice description', 0), (3813, 0, 1907, 'Delete product vendor', 0), (3814, 1, 1907, 'Delete product vendor', 0), (3815, 0, 1908, 'Mail details log', 0), (3816, 1, 1908, 'Mail details log', 0), (3817, 0, 1909, 'Staff name and profile image', 0), (3818, 1, 1909, 'Staff name and profile image', 0), (3819, 0, 1910, 'Services hash prefix must be alphanumeric', 0), (3820, 1, 1910, 'Services hash prefix must be alphanumeric', 0), (3821, 0, 1911, 'Problems hash prefix field is empty', 0), (3822, 1, 1911, 'Problems hash prefix field is empty', 0), (3823, 0, 1912, 'Problems hash prefix must be alphanumeric', 0), (3824, 1, 1912, 'Problems hash prefix must be alphanumeric', 0), (3825, 0, 1913, 'Changes hash prefix field is empty', 0), (3826, 1, 1913, 'Changes hash prefix field is empty', 0), (3827, 0, 1914, 'Changes hash prefix must be alphanumeric', 0), (3828, 1, 1914, 'Changes hash prefix must be alphanumeric', 0), (3829, 0, 1915, 'Contracts hash prefix field is empty', 0), (3830, 1, 1915, 'Contracts hash prefix field is empty', 0), (3831, 0, 1916, 'Contracts hash prefix must be alphanumeric', 0), (3832, 1, 1916, 'Contracts hash prefix must be alphanumeric', 0), (3833, 0, 1917, 'Numbering start from must be alphanumeric', 0), (3834, 1, 1917, 'Numbering start from must be alphanumeric', 0), (3835, 0, 1918, 'Values should not be negative', 0), (3836, 1, 1918, 'Values should not be negative', 0), (3837, 0, 1919, 'New release created', 0), (3838, 1, 1919, 'New release created', 0), (3839, 0, 1920, 'Changes linked', 0), (3840, 1, 1920, 'Changes linked', 0), (3841, 0, 1921, 'Incident split', 0), (3842, 1, 1921, 'Incident split', 0), (3843, 0, 1922, 'Incident linked to', 0), (3844, 1, 1922, 'Incident linked to', 0), (3845, 0, 1923, 'Search service item', 0), (3846, 1, 1923, 'Search service item', 0), (3847, 0, 1924, 'Service category', 0), (3848, 1, 1924, 'Service category', 0), (3849, 0, 1925, 'Duration must be less than or equal to 3 months', 0), (3850, 1, 1925, 'Duration must be less than or equal to 3 months', 0), (3851, 0, 1926, 'From date must be less than to date', 0), (3852, 1, 1926, 'From date must be less than to date', 0), (3853, 1, 1927, 'Service result', 0), (3854, 0, 1927, 'Service search result', 0), (3855, 0, 1928, 'Mark paid', 0), (3856, 1, 1928, 'Mark paid', 0), (3857, 0, 1929, 'No data found', 0), (3858, 1, 1929, 'No data found', 0), (3859, 0, 1930, 'Delete release', 0), (3860, 1, 1930, 'Delete release', 0), (3861, 0, 1931, 'Incident rating', 0), (3862, 1, 1931, 'Incident rating', 0), (3863, 0, 1932, 'Select service category', 0), (3864, 1, 1932, 'Select service category', 0), (3865, 0, 1933, 'Incident post deleted', 0), (3866, 1, 1933, 'Incident post deleted', 0), (3867, 0, 1934, 'Service request for', 0), (3868, 1, 1934, 'Service request for', 0), (3869, 0, 1935, 'Incident post not available', 0), (3870, 1, 1935, 'Incident post not available', 0), (3871, 0, 1936, 'Financial details', 0), (3872, 1, 1936, 'Financial details', 0), (3873, 0, 1937, 'Contact must be numeric', 0), (3874, 1, 1937, 'Contact must be numeric', 0), (3875, 0, 1938, 'Estimated delivery in days', 0), (3876, 1, 1938, 'Estimated delivery in days', 0), (3877, 0, 1939, 'Releases can not move from one domain to other domain', 0), (3878, 1, 1939, 'Releases can not move from one domain to other domain', 0), (3879, 0, 1940, 'Salesforce', 0), (3880, 1, 1940, 'Salesforce', 0), (3881, 0, 1941, 'Badge earn', 0), (3882, 1, 1941, 'Badge earn', 0), (3883, 0, 1942, 'No badge', 0), (3884, 1, 1942, 'No badge', 0), (3885, 0, 1943, 'Add new twilio number', 0), (3886, 1, 1943, 'Add new twilio number', 0), (3887, 0, 1944, 'Key', 0), (3888, 1, 1944, 'Key', 0), (3889, 0, 1945, 'Twilio number', 0), (3890, 1, 1945, 'Twilio number', 0), (3891, 0, 1946, 'Barcode/QR code generation', 0), (3892, 1, 1946, 'Barcode/QR code generation', 0), (3893, 0, 1947, 'Welcome message', 0), (3894, 1, 1947, 'Welcome message', 0), (3895, 0, 1948, 'Invalid phone number', 0), (3896, 1, 1948, 'Invalid phone number', 0), (3897, 0, 1949, 'Allow outbound calls to contacts', 0), (3898, 1, 1949, 'Allow outbound calls to contacts', 0), (3899, 0, 1950, 'Call forwarding', 0), (3900, 1, 1950, 'Call forwarding', 0), (3901, 0, 1951, 'To phone number', 0), (3902, 1, 1951, 'To phone number', 0), (3903, 0, 1952, 'To staff browser', 0), (3904, 1, 1952, 'To staff browser', 0), (3905, 0, 1953, 'Forwarding number', 0), (3906, 1, 1953, 'Forwarding number', 0), (3907, 0, 1954, 'Update twilio number', 0), (3908, 1, 1954, 'Update twilio number', 0), (3909, 0, 1955, 'Invalid twilio details', 0), (3910, 1, 1955, 'Invalid twilio details', 0), (3911, 0, 1956, 'All', 0), (3912, 1, 1956, 'All', 0), (3913, 0, 1957, 'Key message', 0), (3914, 1, 1957, 'Key message', 0), (3915, 0, 1958, 'Press zero to connect to sales department', 0), (3916, 1, 1958, 'Press zero to connect to sales department', 0), (3917, 0, 1959, 'Comma separated phone numbers e.g. +18007845478,+919865741000', 0), (3918, 1, 1959, 'Comma separated phone numbers e.g. +18007845478,+919865741000', 0), (3919, 0, 1960, 'Tag already in used', 0), (3920, 1, 1960, 'Tag already in used', 0), (3921, 0, 1961, 'Client ID', 0), (3922, 1, 1961, 'Client ID', 0), (3923, 0, 1962, 'Client secret', 0), (3924, 1, 1962, 'Client secret', 0), (3925, 0, 1963, 'Checked in by', 0), (3926, 1, 1963, 'Checked in by', 0), (3927, 0, 1964, 'Campaigns name', 0), (3928, 1, 1964, 'Campaigns name', 0), (3929, 0, 1965, 'Do not have an account?', 0), (3930, 1, 1965, 'Do not have an account?', 0), (3931, 0, 1966, 'Consumer secret', 0), (3932, 1, 1966, 'Consumer secret', 0), (3933, 0, 1967, 'Close incident', 0), (3934, 1, 1967, 'Close incident', 0), (3935, 0, 1968, 'License owner', 0), (3936, 1, 1968, 'License owner', 0), (3937, 0, 1969, 'Number of companies', 0), (3938, 1, 1969, 'Number of companies', 0), (3939, 0, 1970, 'Number of assets', 0), (3940, 1, 1970, 'Number of assets', 0), (3941, 0, 1971, 'Copyright', 0), (3942, 1, 1971, 'Copyright', 0), (3943, 0, 1972, 'Post your comments here...', 0), (3944, 1, 1972, 'Post your comments here...', 0), (3945, 0, 1973, 'Status changed from', 0), (3946, 1, 1973, 'Status changed from', 0), (3947, 0, 1974, 'Priority changed from', 0), (3948, 1, 1974, 'Priority changed from', 0), (3949, 0, 1975, 'Department changed from', 0), (3950, 1, 1975, 'Department changed from', 0), (3951, 0, 1976, 'Incident type changed from', 0), (3952, 1, 1976, 'Incident type changed from', 0), (3953, 0, 1977, 'Flag changed from', 0), (3954, 1, 1977, 'Flag changed from', 0), (3955, 0, 1978, 'Incident unassigned from', 0), (3956, 1, 1978, 'Incident unassigned from', 0), (3957, 0, 1979, 'Incident assigned to nobody', 0), (3958, 1, 1979, 'Incident assigned to nobody', 0), (3959, 0, 1980, 'SLA set to', 0), (3960, 1, 1980, 'SLA set to', 0), (3961, 0, 1981, 'Applied custom SLA plan', 0), (3962, 1, 1981, 'Applied custom SLA plan', 0), (3963, 0, 1982, 'Not spam marked', 0), (3964, 1, 1982, 'Not spam marked', 0), (3965, 0, 1983, 'New task attached', 0), (3966, 1, 1983, 'New task attached', 0), (3967, 0, 1984, 'Detached attached task', 0), (3968, 1, 1984, 'Detached attached task', 0), (3969, 0, 1985, 'New CI attached', 0), (3970, 1, 1985, 'New CI attached', 0), (3971, 0, 1986, 'Detached attached CI', 0), (3972, 1, 1986, 'Detached attached CI', 0), (3973, 0, 1987, 'New problem attached', 0), (3974, 1, 1987, 'New problem attached', 0), (3975, 0, 1988, 'Detached attached problem', 0), (3976, 1, 1988, 'Detached attached problem', 0), (3977, 0, 1989, 'New change attached', 0); INSERT INTO `avis_language_values` VALUES (3978, 1, 1989, 'New change attached', 0), (3979, 0, 1990, 'Detached attached change', 0), (3980, 1, 1990, 'Detached attached change', 0), (3981, 0, 1991, 'Incident post split with', 0), (3982, 1, 1991, 'Incident post split with', 0), (3983, 0, 1992, 'SLA changed from', 0), (3984, 1, 1992, 'SLA changed from', 0), (3985, 0, 1993, 'Linked to', 0), (3986, 1, 1993, 'Linked to', 0), (3987, 0, 1994, 'Accept', 0), (3988, 1, 1994, 'Accept', 0), (3989, 0, 1995, 'Caller on', 0), (3990, 1, 1995, 'Caller on', 0), (3991, 0, 1996, 'Connecting', 0), (3992, 1, 1996, 'Connecting', 0), (3993, 0, 1997, 'Call connected', 0), (3994, 1, 1997, 'Call connected', 0), (3995, 0, 1998, 'Call ended', 0), (3996, 1, 1998, 'Call ended', 0), (3997, 0, 1999, 'Search client name or phone number', 0), (3998, 1, 1999, 'Search client name or phone number', 0), (3999, 0, 2000, 'E.g. +019876543210', 0), (4000, 1, 2000, 'E.g. +019876543210', 0), (4001, 0, 2001, 'Custom report', 0), (4002, 1, 2001, 'Custom report', 0), (4003, 0, 2002, 'Incident unassigned', 0), (4004, 1, 2002, 'Incident unassigned', 0), (4005, 0, 2003, 'Checked out by', 0), (4006, 1, 2003, 'Checked out by', 0), (4007, 0, 2004, 'Widget', 0), (4008, 1, 2004, 'Widget', 0), (4009, 0, 2005, 'Button name', 0), (4010, 1, 2005, 'Button name', 0), (4011, 0, 2006, 'Clone', 0), (4012, 1, 2006, 'Clone', 0), (4013, 0, 2007, 'Order date', 0), (4014, 1, 2007, 'Order date', 0), (4015, 0, 2008, 'More conversation', 0), (4016, 1, 2008, 'More conversation', 0), (4017, 0, 2009, 'Fetch chat', 0), (4018, 1, 2009, 'Fetch chat', 0), (4019, 0, 2010, 'Please enter visitor email address', 0), (4020, 1, 2010, 'Please enter visitor email address', 0), (4021, 0, 2011, 'Not maintain', 0), (4022, 1, 2011, 'Not maintain', 0), (4023, 0, 2012, 'Resolution SLA', 0), (4024, 1, 2012, 'Resolution SLA', 0), (4025, 0, 2013, 'Response SLA', 0), (4026, 1, 2013, 'Response SLA', 0), (4027, 0, 2014, 'Total AVG. response SLA maintained', 0), (4028, 1, 2014, 'Total AVG. response SLA maintained', 0), (4029, 0, 2015, 'Total AVG. resolution SLA maintained', 0), (4030, 1, 2015, 'Total AVG. resolution SLA maintained', 0), (4031, 0, 2016, 'Freshbooks domain', 0), (4032, 1, 2016, 'Freshbooks domain', 0), (4033, 0, 2017, 'Projects', 0), (4034, 1, 2017, 'Projects', 0), (4035, 0, 2018, 'Amount outstanding', 0), (4036, 1, 2018, 'Amount outstanding', 0), (4037, 0, 2019, 'Discount', 0), (4038, 1, 2019, 'Discount', 0), (4039, 0, 2020, 'Search by', 0), (4040, 1, 2020, 'Search by', 0), (4041, 0, 2021, 'Satellite helpdesk', 0), (4042, 1, 2021, 'Satellite helpdesk', 0), (4043, 0, 2022, 'Insightly', 0), (4044, 1, 2022, 'Insightly', 0), (4045, 0, 2023, 'Add insightly', 0), (4046, 1, 2023, 'Add insightly', 0), (4047, 0, 2024, 'Update insightly', 0), (4048, 1, 2024, 'Update insightly', 0), (4049, 0, 2025, 'Insightly API URL', 0), (4050, 1, 2025, 'Insightly API URL', 0), (4051, 0, 2026, 'Organization email', 0), (4052, 1, 2026, 'Organization email', 0), (4053, 0, 2027, 'Role', 0), (4054, 1, 2027, 'Role', 0), (4055, 0, 2028, 'Help', 0), (4056, 1, 2028, 'Help', 0), (4057, 0, 2029, 'Search solutions', 0), (4058, 1, 2029, 'Search solutions', 0), (4059, 0, 2030, 'No record found', 0), (4060, 1, 2030, 'No record found', 0), (4061, 0, 2031, 'Select and copy', 0), (4062, 1, 2031, 'Select and copy', 0), (4063, 0, 2032, 'Widget code', 0), (4064, 1, 2032, 'Widget code', 0), (4065, 0, 2033, 'Preview', 0), (4066, 1, 2033, 'Preview', 0), (4067, 0, 2034, 'Rounded', 0), (4068, 1, 2034, 'Rounded', 0), (4069, 0, 2035, 'Square', 0), (4070, 1, 2035, 'Square', 0), (4071, 0, 2036, 'Button type', 0), (4072, 1, 2036, 'Button type', 0), (4073, 0, 2037, 'Right bottom', 0), (4074, 1, 2037, 'Right bottom', 0), (4075, 0, 2038, 'Left bottom', 0), (4076, 1, 2038, 'Left bottom', 0), (4077, 0, 2039, 'Right top', 0), (4078, 1, 2039, 'Right top', 0), (4079, 0, 2040, 'Widget position', 0), (4080, 1, 2040, 'Widget position', 0), (4081, 0, 2041, 'Feature', 0), (4082, 1, 2041, 'Feature', 0), (4083, 0, 2042, 'Both', 0), (4084, 1, 2042, 'Both', 0), (4085, 0, 2043, 'Request submitted', 0), (4086, 1, 2043, 'Request submitted', 0), (4087, 0, 2044, 'Field missing', 0), (4088, 1, 2044, 'Field missing', 0), (4089, 0, 2045, 'Property', 0), (4090, 1, 2045, 'Property', 0), (4091, 0, 2046, 'Secret key', 0), (4092, 1, 2046, 'Secret key', 0), (4093, 0, 2047, 'Publishable key', 0), (4094, 1, 2047, 'Publishable key', 0), (4095, 0, 2048, 'Base value', 0), (4096, 1, 2048, 'Base value', 0), (4097, 0, 2049, 'Publishable key missing', 0), (4098, 1, 2049, 'Publishable key missing', 0), (4099, 0, 2050, 'Facebook details missing', 0), (4100, 1, 2050, 'Facebook details missing', 0), (4101, 0, 2051, 'Links for incident', 0), (4102, 1, 2051, 'Links for incident', 0), (4103, 1, 2052, 'Email has been sent to verification link', 0), (4104, 0, 2052, 'Email has been sent to verification link', 0), (4105, 1, 2053, 'Resend verification link', 0), (4106, 0, 2053, 'Resend verification link', 0), (4107, 1, 2054, 'Operation can not be performed, client is not verify', 0), (4108, 0, 2054, 'Operation can not be performed, client is not verify', 0), (4109, 1, 2055, 'Operation can not be performed, client is not approve', 0), (4110, 0, 2055, 'Operation can not be performed, client is not approve', 0), (4111, 1, 2056, 'Operation can not be performed, client is spam', 0), (4112, 0, 2056, 'Operation can not be performed, client is spam', 0), (4113, 1, 2057, 'Operation can not be performed, client is ban', 0), (4114, 0, 2057, 'Operation can not be performed, client is ban', 0), (4115, 1, 2058, 'Not verified', 0), (4116, 0, 2058, 'Not verified', 0), (4117, 1, 2059, 'Verified', 0), (4118, 0, 2059, 'Verified', 0), (4119, 0, 2060, 'Current value', 0), (4120, 1, 2060, 'Current value', 0), (4121, 1, 2061, 'Create issue', 0), (4122, 0, 2061, 'Create issue', 0), (4123, 1, 2062, 'Issue type', 0), (4124, 0, 2062, 'Issue type', 0), (4125, 1, 2063, 'Issue hash', 0), (4126, 0, 2063, 'Issue hash', 0), (4127, 1, 2064, 'Link issue', 0), (4128, 0, 2064, 'Link issue', 0), (4129, 1, 2065, 'Unlink issue', 0), (4130, 0, 2065, 'Unlink issue', 0), (4131, 1, 2066, 'View issue in jira', 0), (4132, 0, 2066, 'View issue in jira', 0), (4133, 0, 2067, 'For new asset', 0), (4134, 1, 2067, 'For new asset', 0), (4135, 1, 2068, 'Due', 0), (4136, 0, 2068, 'Due', 0), (4137, 1, 2069, 'Package name', 0), (4138, 0, 2069, 'Package name', 0), (4139, 1, 2070, 'Term', 0), (4140, 0, 2070, 'Term', 0), (4141, 1, 2071, 'Create subtask', 0), (4142, 0, 2071, 'Create subtask', 0), (4143, 1, 2072, 'Child of', 0), (4144, 0, 2072, 'Child of', 0), (4145, 1, 2073, 'Subtask', 0), (4146, 0, 2073, 'Subtask', 0), (4147, 1, 2074, 'Target date', 0), (4148, 0, 2074, 'Target date', 0), (4149, 0, 2075, 'For existing asset', 0), (4150, 1, 2075, 'For existing asset', 0), (4151, 0, 2076, 'Barcode/QR code', 0), (4152, 1, 2076, 'Barcode/QR code', 0), (4153, 1, 2077, 'Time tracking per client', 1), (4154, 0, 2077, 'Time tracking per client', 1), (4155, 1, 2078, 'Time tracking per organization', 1), (4156, 0, 2078, 'Time tracking per organization', 1), (4157, 1, 2079, 'Recursive task', 0), (4158, 0, 2079, 'Recursive task', 0), (4159, 1, 2080, 'Mass reply', 0), (4160, 0, 2080, 'Mass reply', 0), (4161, 1, 2081, 'Reply all linked incidents', 0), (4162, 0, 2081, 'Reply all linked incidents', 0), (4163, 1, 2082, 'Changing organization status to disable will ban all clients & their incidents.<br/>This operation is irreversible<br />Are you sure you want to proceed?', 0), (4164, 0, 2082, 'Changing organization status to disable will ban all clients & their incidents.<br/>This operation is irreversible<br />Are you sure you want to proceed?', 0), (4165, 1, 2083, 'Organization can not set to other domain clients', 0), (4166, 0, 2083, 'Organization can not set to other domain clients', 0), (4167, 1, 2084, 'Move clients to any organization', 0), (4168, 0, 2084, 'Move clients to any organization', 0), (4169, 1, 2085, 'You have already submited feedback', 0), (4170, 0, 2085, 'You have already submited feedback.', 0), (4171, 1, 2086, 'Rate this incident', 0), (4172, 0, 2086, 'Rate this incident', 0), (4173, 1, 2087, 'Can client close incident', 0), (4174, 0, 2087, 'Can client close incident', 0), (4175, 1, 2088, 'Solution and incident search', 0), (4176, 0, 2088, 'Solution and incident search', 0), (4177, 0, 2089, 'Releases hash prefix must be alphanumeric', 0), (4178, 1, 2089, 'Releases hash prefix must be alphanumeric', 0), (4179, 1, 2090, 'unlinked from', 0), (4180, 0, 2090, 'unlinked from', 0), (4181, 1, 2091, 'Pinned', 0), (4182, 0, 2091, 'Pinned', 0), (4183, 1, 2092, 'Removed label', 0), (4184, 0, 2092, 'Removed label', 0), (4185, 1, 2093, 'Incident property updated', 0), (4186, 0, 2093, 'Incident property updated', 0), (4187, 1, 2094, 'Incident note added', 0), (4188, 0, 2094, 'Incident note added', 0), (4189, 1, 2095, 'Incident note deleted', 0), (4190, 0, 2095, 'Incident note deleted', 0), (4191, 1, 2096, 'Incident comment added', 0), (4192, 0, 2096, 'Incident comment added', 0), (4193, 1, 2097, 'Incident comment deleted', 0), (4194, 0, 2097, 'Incident comment deleted', 0), (4195, 1, 2098, 'Incident post updated', 0), (4196, 0, 2098, 'Incident post updated', 0), (4197, 1, 2099, 'Added new recipient', 0), (4198, 0, 2099, 'Added new recipient', 0), (4199, 1, 2100, 'Added new people', 0), (4200, 0, 2100, 'Added new people', 0), (4201, 1, 2101, 'Removed recipient', 0), (4202, 0, 2101, 'Removed recipient', 0), (4203, 1, 2102, 'Removed people', 0), (4204, 0, 2102, 'Removed people', 0), (4205, 1, 2103, 'Added new tag', 0), (4206, 0, 2103, 'Added new tag', 0), (4207, 0, 2104, 'Left to right', 0), (4208, 1, 2104, 'Left to right', 0), (4209, 1, 2105, 'Send notification for new task and task comment', 0), (4210, 0, 2105, 'Send notification for new task and task comment', 0), (4211, 0, 2106, 'Search topic', 0), (4212, 1, 2106, 'Search topic', 0), (4213, 0, 2107, 'All activity', 0), (4214, 1, 2107, 'All activity', 0), (4215, 0, 2108, 'Waiting for approval', 0), (4216, 1, 2108, 'Waiting for approval', 0), (4217, 0, 2109, 'My topics activity', 0), (4218, 1, 2109, 'My topics activity', 0), (4219, 0, 2110, 'All category', 0), (4220, 1, 2110, 'All category', 0), (4221, 0, 2111, 'Edit forum', 0), (4222, 1, 2111, 'Edit forum', 0), (4223, 0, 2112, 'Add forum category', 0), (4224, 1, 2112, 'Add forum category', 0), (4225, 0, 2113, 'Add forum', 0), (4226, 1, 2113, 'Add forum', 0), (4227, 0, 2114, 'Category delete', 0), (4228, 1, 2114, 'Category delete', 0), (4229, 0, 2115, 'Deleting this category will delete all forums and topics in it.', 0), (4230, 1, 2115, 'Deleting this category will delete all forums and topics in it.', 0), (4231, 0, 2116, 'Scanned', 0), (4232, 1, 2116, 'Scanned', 0), (4233, 0, 2117, 'Forum notification', 0), (4234, 1, 2117, 'Forum notification', 0), (4235, 0, 2118, 'Delete topic comment', 0), (4236, 1, 2118, 'Delete topic comment', 0), (4237, 0, 2119, 'Deleting topic will delete topic and comments on it. <br />This operation </br>is irreversible. <br />Are you sure you want to proceed?', 0), (4238, 1, 2119, 'Deleting topic will delete topic and comments on it. <br />This operation </br>is irreversible. <br />Are you sure you want to proceed?', 0), (4239, 0, 2120, 'Delete topic', 0), (4240, 1, 2120, 'Delete topic', 0), (4241, 0, 2121, 'Update topic', 0), (4242, 1, 2121, 'Update topic', 0), (4243, 0, 2122, 'Installed', 0), (4244, 1, 2122, 'Installed', 0), (4245, 0, 2123, 'Delete forum', 0), (4246, 1, 2123, 'Delete forum', 0), (4247, 0, 2124, 'Deleting forum will delete all its topics and comments on that topic. <br />This operation is irreversible. <br />Are you sure you want to proceed?', 0), (4248, 1, 2124, 'Deleting forum will delete all its topics and comments on that topic. <br />This operation is irreversible. <br />Are you sure you want to proceed?', 0), (4249, 0, 2125, 'Unlock', 0), (4250, 1, 2125, 'Unlock', 0), (4251, 0, 2126, 'New topics', 0), (4252, 1, 2126, 'New topics', 0), (4253, 0, 2127, 'Topic followers', 0), (4254, 1, 2127, 'Topic followers', 0), (4255, 0, 2128, 'Forums', 0), (4256, 1, 2128, 'Forums', 0), (4257, 0, 2129, 'Add topic', 0), (4258, 1, 2129, 'Add topic', 0), (4259, 0, 2130, 'Topic title', 0), (4260, 1, 2130, 'Topic title', 0), (4261, 0, 2131, 'Post topic in', 0), (4262, 1, 2131, 'Post topic in', 0), (4263, 0, 2132, 'Attach files', 0), (4264, 1, 2132, 'Attach files', 0), (4265, 0, 2133, 'Created by', 0), (4266, 1, 2133, 'Created by', 0), (4267, 0, 2134, 'Vote', 0), (4268, 1, 2134, 'Vote', 0), (4269, 0, 2135, 'Comment', 0), (4270, 1, 2135, 'Comment', 0), (4271, 0, 2136, 'Follow', 0), (4272, 1, 2136, 'Follow', 0), (4273, 0, 2137, 'Unfollow', 0), (4274, 1, 2137, 'Unfollow', 0), (4275, 0, 2138, 'Delete forum activity', 0), (4276, 1, 2138, 'Delete forum activity', 0), (4277, 0, 2139, 'New topic', 0), (4278, 1, 2139, 'New topic', 0), (4279, 0, 2140, 'New topic comment', 0), (4280, 1, 2140, 'New topic comment', 0), (4281, 0, 2141, 'Topic', 0), (4282, 1, 2141, 'Topic', 0), (4283, 0, 2142, 'Popularity', 0), (4284, 1, 2142, 'Popularity', 0), (4285, 0, 2143, 'Required to add forum category', 0), (4286, 1, 2143, 'Required to add forum category', 0), (4287, 0, 2144, 'Required to add forum', 0), (4288, 1, 2144, 'Required to add forum', 0), (4289, 0, 2145, 'Post topic', 0), (4290, 1, 2145, 'Post topic', 0), (4291, 0, 2146, 'Show modified topic up', 0), (4292, 1, 2146, 'Show modified topic up', 0), (4293, 0, 2147, 'Schedule incident', 0), (4294, 1, 2147, 'Schedule incident', 0), (4295, 0, 2148, 'Schedule date', 0), (4296, 1, 2148, 'Schedule date', 0), (4297, 0, 2149, 'Schedule date must be greater than current date', 0), (4298, 1, 2149, 'Schedule date must be greater than current date', 0), (4299, 0, 2150, 'End date must be greater than schedule date', 0), (4300, 1, 2150, 'End date must be greater than schedule date', 0), (4301, 0, 2151, 'Repeat schedule', 0), (4302, 1, 2151, 'Repeat schedule', 0), (4303, 0, 2152, 'New scheduled incident created', 0), (4304, 1, 2152, 'New scheduled incident created', 0), (4305, 0, 2153, 'Verify email', 0), (4306, 1, 2153, 'Verify email', 0), (4307, 0, 2154, 'Search result', 0), (4308, 1, 2154, 'Search result', 0), (4309, 0, 2155, 'Recent', 0), (4310, 1, 2155, 'Recent', 0), (4311, 0, 2156, 'Popular', 0), (4312, 1, 2156, 'Popular', 0), (4313, 0, 2157, 'Un-answered', 0), (4314, 1, 2157, 'Un-answered', 0), (4315, 0, 2158, 'Add category', 0), (4316, 1, 2158, 'Add category', 0), (4317, 0, 2159, 'Delete category', 0), (4318, 1, 2159, 'Delete category', 0), (4319, 0, 2160, 'Deleting category will also delete its subcategory and items', 0), (4320, 1, 2160, 'Deleting category will also delete its subcategory and items', 0), (4321, 0, 2161, 'Update category', 0), (4322, 1, 2161, 'Update category', 0), (4323, 0, 2162, 'Add subcategory', 0), (4324, 1, 2162, 'Add subcategory', 0), (4325, 0, 2163, 'Update subcategory', 0), (4326, 1, 2163, 'Update subcategory', 0), (4327, 0, 2164, 'Delete subcategory', 0), (4328, 1, 2164, 'Delete subcategory', 0), (4329, 0, 2165, 'Deleting subcategory will also delete its items', 0), (4330, 1, 2165, 'Deleting subcategory will also delete its items', 0), (4331, 0, 2166, 'Add item', 0), (4332, 1, 2166, 'Add item', 0), (4333, 0, 2167, 'Delete item', 0), (4334, 1, 2167, 'Delete item', 0), (4335, 0, 2168, 'Update item', 0), (4336, 1, 2168, 'Update item', 0), (4337, 0, 2169, 'Deleting item', 0), (4338, 1, 2169, 'Deleting item', 0), (4339, 0, 2170, 'Add level', 0), (4340, 1, 2170, 'Add level', 0), (4341, 0, 2171, 'Delete level', 0), (4342, 1, 2171, 'Delete level', 0), (4343, 0, 2172, 'Update level', 0), (4344, 1, 2172, 'Update level', 0), (4345, 0, 2173, 'Deleting level', 0), (4346, 1, 2173, 'Deleting level', 0), (4347, 0, 2174, 'Please enable category from incident module to access category.<br/> Setting > Module > Incident > category', 0), (4348, 1, 2174, 'Please enable category from incident module to access category.<br/> Setting > Module > Incident > category', 0), (4349, 0, 2175, 'Please enable incident level from incident module to access level.<br/> Setting > Module > Incident > Incident level', 0), (4350, 1, 2175, 'Please enable incident level from incident module to access level.<br/> Setting > Module > Incident > Incident level', 0), (4351, 0, 2176, 'Suggest search', 0), (4352, 1, 2176, 'Suggest search', 0), (4353, 0, 2177, 'Location', 0), (4354, 1, 2177, 'Location', 0), (4355, 0, 2178, 'Most commented', 0), (4356, 1, 2178, 'Most commented', 0), (4357, 0, 2179, 'Installed on', 0), (4358, 1, 2179, 'Installed on', 0), (4359, 0, 2180, 'Change category', 0), (4360, 1, 2180, 'Change category', 0), (4361, 0, 2181, 'Change subcategory', 0), (4362, 1, 2181, 'Change subcategory', 0), (4363, 0, 2182, 'Change item', 0), (4364, 1, 2182, 'Change item', 0), (4365, 0, 2183, 'Change level', 0), (4366, 1, 2183, 'Change level', 0), (4367, 0, 2184, 'Change location', 0), (4368, 1, 2184, 'Change location', 0), (4369, 0, 2185, 'Select', 0), (4370, 1, 2185, 'Select', 0), (4371, 0, 2186, 'Category', 0), (4372, 1, 2186, 'Category', 0), (4373, 0, 2187, 'Subcategory', 0), (4374, 1, 2187, 'Subcategory', 0), (4375, 0, 2188, 'Item', 0), (4376, 1, 2188, 'Item', 0), (4377, 0, 2189, 'Level', 0), (4378, 1, 2189, 'Level', 0), (4379, 0, 2190, 'Installation', 0), (4380, 1, 2190, 'Installation', 0), (4381, 0, 2191, 'Manage portal and client portal', 0), (4382, 1, 2191, 'Manage portal and client portal', 0), (4383, 0, 2192, 'Display subcategory', 0), (4384, 1, 2192, 'Display subcategory', 0), (4385, 0, 2193, 'Display item', 0), (4386, 1, 2193, 'Display item', 0), (4387, 0, 2194, 'Incident level changed', 0), (4388, 1, 2194, 'Incident level changed', 0), (4389, 0, 2195, 'Category changed', 0), (4390, 1, 2195, 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visitors', 0), (6565, 0, 3283, 'My chats', 0), (6566, 1, 3283, 'My chats', 0), (6567, 0, 3284, 'Online visitors', 0), (6568, 1, 3284, 'Online visitors', 0), (6569, 0, 3285, 'All chats', 0), (6570, 1, 3285, 'All chats', 0), (6571, 0, 3286, 'Live Chat prefix', 0), (6572, 1, 3286, 'Live Chat prefix', 0), (6573, 0, 3287, 'Subject line', 0), (6574, 1, 3287, 'Subject line', 0), (6575, 0, 3288, 'Inactivity time for staff', 0), (6576, 1, 3288, 'Inactivity time for staff', 0), (6577, 0, 3289, 'Inactivity time for visitor', 0), (6578, 1, 3289, 'Inactivity time for visitor', 0), (6579, 0, 3290, 'Live Chat hash prefix must be alphanumeric', 0), (6580, 1, 3290, 'Live Chat hash prefix must be alphanumeric', 0), (6581, 0, 3291, 'Live Chat hash prefix field is empty', 0), (6582, 1, 3291, 'Live Chat hash prefix field is empty', 0), (6583, 0, 3292, 'Total unresolved incidents', 0), (6584, 1, 3292, 'Total unresolved incidents', 0), (6585, 0, 3293, 'Accept chat', 0), (6586, 1, 3293, 'Accept chat', 0), (6587, 0, 3294, 'End chat', 0), (6588, 1, 3294, 'End chat', 0), (6589, 0, 3295, 'Are you sure you want to end this chat?', 0), (6590, 1, 3295, 'Are you sure you want to end this chat?', 0), (6591, 0, 3296, 'Leave chat', 0), (6592, 1, 3296, 'Leave chat', 0), (6593, 0, 3297, 'Can not delete client as client has ongoing chat', 0), (6594, 1, 3297, 'Can not delete client as client has ongoing chat', 0), (6595, 0, 3298, 'Sound notification', 0), (6596, 1, 3298, 'Sound notification', 0), (6597, 0, 3299, 'New chat', 0), (6598, 1, 3299, 'New chat', 0), (6599, 0, 3300, 'New message', 0), (6600, 1, 3300, 'New message', 0), (6601, 0, 3301, 'New visitor', 0), (6602, 1, 3301, 'New visitor', 0), (6603, 0, 3302, 'Send and receive message', 0), (6604, 1, 3302, 'Send and receive message', 0), (6605, 0, 3303, 'Default bill rate', 0), (6606, 1, 3303, 'Default bill rate', 0), (6607, 0, 3304, 'Are you sure you want to leave chat?', 0), (6608, 1, 3304, 'Are you sure you want to leave chat?', 0), (6609, 0, 3305, 'Available', 0), (6610, 1, 3305, 'Available', 0), (6611, 0, 3306, 'Start chat', 0), (6612, 1, 3306, 'Start chat', 0), (6613, 0, 3307, 'File not sent, please try again...!', 0), (6614, 1, 3307, 'File not sent, please try again...!', 0), (6615, 0, 3308, 'has joined the chat', 0), (6616, 1, 3308, 'has joined the chat', 0), (6617, 0, 3309, 'Message not sent, please try again...!', 0), (6618, 1, 3309, 'Message not sent, please try again...!', 0), (6619, 0, 3310, 'Task linked to problems', 0), (6620, 1, 3310, 'Task linked to problems', 0), (6621, 0, 3311, 'Task linked to changes', 0), (6622, 1, 3311, 'Task linked to changes', 0), (6623, 0, 3312, 'Task linked to releases', 0), (6624, 1, 3312, 'Task linked to releases', 0), (6625, 0, 3313, 'Live Chat article', 0), (6626, 1, 3313, 'Live Chat article', 0), (6627, 0, 3314, 'All article', 0), (6628, 1, 3314, 'All article', 0), (6629, 0, 3315, 'Custom field based task report', 0), (6630, 1, 3315, 'Custom field based task report', 0), (6631, 0, 3316, 'Chat has already ended', 0), (6632, 1, 3316, 'Chat has already ended', 0), (6633, 0, 3317, 'Task by priority', 0), (6634, 1, 3317, 'Task by priority', 0), (6635, 0, 3318, 'Time track based on bill rate', 0), (6636, 1, 3318, 'Time track based on bill rate', 0), (6637, 0, 3319, 'Incidents grouped by Live Chat', 0), (6638, 1, 3319, 'Incidents grouped by Live Chat', 0), (6639, 0, 3320, 'Your are offline', 0), (6640, 1, 3320, 'Your are offline', 0), (6641, 0, 3321, 'chat forwarded', 0), (6642, 1, 3321, 'chat forwarded', 0), (6643, 0, 3322, 'has forwarded the chat to', 0), (6644, 1, 3322, 'has forwarded the chat to', 0), (6645, 0, 3323, 'has invited chat to', 0), (6646, 1, 3323, 'has invited chat to', 0), (6647, 0, 3324, 'forward chat accepted', 0), (6648, 1, 3324, 'forward chat accepted', 0), (6649, 0, 3325, 'has accept the forwarded chat', 0), (6650, 1, 3325, 'has accept the forwarded chat', 0), (6651, 0, 3326, 'chat invited', 0), (6652, 1, 3326, 'chat invited', 0), (6653, 0, 3327, 'chat taken', 0), (6654, 1, 3327, 'chat taken', 0), (6655, 0, 3328, 'chat joined', 0), (6656, 1, 3328, 'chat joined', 0), (6657, 0, 3329, 'has taken the chat', 0), (6658, 1, 3329, 'has taken the chat', 0), (6659, 0, 3330, 'invite chat request accepted', 0), (6660, 1, 3330, 'invite chat request accepted', 0), (6661, 0, 3331, 'has joined invite the chat request', 0), (6662, 1, 3331, 'has joined invite the chat request', 0), (6663, 0, 3332, 'chat joined invisibly', 0), (6664, 1, 3332, 'chat joined invisibly', 0), (6665, 0, 3333, 'has joined the chat invisibly', 0), (6666, 1, 3333, 'has joined the chat invisibly', 0), (6667, 0, 3334, 'chat leaved', 0), (6668, 1, 3334, 'chat leaved', 0), (6669, 0, 3335, 'has leaved the chat', 0), (6670, 1, 3335, 'has leaved the chat', 0), (6671, 0, 3336, 'Display sub title', 0), (6672, 1, 3336, 'Display sub title', 0), (6673, 0, 3337, '[File uploaded]', 0), (6674, 1, 3337, '[File uploaded]', 0), (6675, 0, 3338, 'New message from', 0), (6676, 1, 3338, 'New message from', 0), (6677, 0, 3339, 'No Conversations...', 0), (6678, 1, 3339, 'No Conversations...', 0), (6679, 0, 3340, 'Chat is end', 0), (6680, 1, 3340, 'Chat is end', 0), (6681, 0, 3341, 'Chat started', 0), (6682, 1, 3341, 'Chat started', 0), (6683, 0, 3342, 'On date', 0), (6684, 1, 3342, 'On date', 0), (6685, 0, 3343, 'Staff left the chat', 0), (6686, 1, 3343, 'Staff left the chat', 0), (6687, 0, 3344, 'Missed chat - Client left the chat', 0), (6688, 1, 3344, 'Missed chat - Client left the chat', 0), (6689, 0, 3345, 'Missed chat - Staffs logout', 0), (6690, 1, 3345, 'Missed chat - Staffs logout', 0), (6691, 0, 3346, 'Missed chat - Staffs not available', 0), (6692, 1, 3346, 'Missed chat - Staffs not available', 0), (6693, 0, 3347, 'Forwarded the chat to', 0), (6694, 1, 3347, 'Forwarded the chat to', 0), (6695, 0, 3348, 'Category type', 0), (6696, 1, 3348, 'Category type', 0), (6697, 0, 3349, 'Theme Color', 0), (6698, 1, 3349, 'Theme Color', 0), (6699, 0, 3350, 'Show submit incident form if staff is offline', 0), (6700, 1, 3350, 'Show submit incident form if staff is offline', 0), (6701, 0, 3351, 'Append post', 0), (6702, 1, 3351, 'Append post', 0), (6703, 0, 3352, 'Forwarded by', 0), (6704, 1, 3352, 'Forwarded by', 0), (6705, 0, 3353, 'Sent', 0), (6706, 1, 3353, 'Sent', 0), (6707, 0, 3354, 'Sending...', 0), (6708, 1, 3354, 'Sending...', 0), (6709, 0, 3355, 'Thank you for submitting offline message, Our staff will get in touch with you as soon as possible', 0), (6710, 1, 3355, 'Thank you for submitting offline message, Our staff will get in touch with you as soon as possible', 0), (6711, 0, 3356, 'Order hash', 0), (6712, 1, 3356, 'Order hash', 0), (6713, 0, 3357, 'Am i helpful ?', 0), (6714, 1, 3357, 'Am i helpful ?', 0), (6715, 0, 3358, 'Update details', 0), (6716, 1, 3358, 'Update details', 0), (6717, 0, 3359, 'Enter OTP', 0), (6718, 1, 3359, 'Enter OTP', 0), (6719, 0, 3360, 'Resend OTP', 0), (6720, 1, 3360, 'Resend OTP', 0), (6721, 0, 3361, 'Please check your email OTP resent on your email-Id.', 0), (6722, 1, 3361, 'Please check your email OTP resent on your email-Id.', 0), (6723, 0, 3362, 'Please check your email OTP sent on your email-Id.', 0), (6724, 1, 3362, 'Please check your email OTP sent on your email-Id.', 0), (6725, 0, 3363, 'Something went wrong!!! We are reloading..', 0), (6726, 1, 3363, 'Something went wrong!!! We are reloading..', 0), (6727, 0, 3364, 'Invalid OTP', 0), (6728, 1, 3364, 'Invalid OTP', 0), (6729, 0, 3365, 'Client details updated', 0), (6730, 1, 3365, 'Client details updated', 0), (6731, 0, 3366, 'Forward on', 0), (6732, 1, 3366, 'Forward on', 0), (6733, 0, 3367, 'Network disconnected', 0), (6734, 1, 3367, 'Network disconnected', 0), (6735, 0, 3368, 'Reconnecting', 0), (6736, 1, 3368, 'Reconnecting', 0), (6737, 0, 3369, 'Initiate date', 0), (6738, 1, 3369, 'Initiate date', 0), (6739, 0, 3370, 'New chat from', 0), (6740, 1, 3370, 'New chat from', 0), (6741, 0, 3371, 'has started the chat', 0), (6742, 1, 3371, 'has started the chat', 0), (6743, 0, 3372, 'Department wise chat report', 0), (6744, 1, 3372, 'Department wise chat report', 0), (6745, 0, 3373, 'Missed chat', 0), (6746, 1, 3373, 'Missed chat', 0), (6747, 0, 3374, 'Completed chat', 0), (6748, 1, 3374, 'Completed chat', 0), (6749, 0, 3375, 'Total missed chat', 0), (6750, 1, 3375, 'Total missed chat', 0), (6751, 0, 3376, 'Total completed chat', 0), (6752, 1, 3376, 'Total completed chat', 0), (6753, 0, 3377, 'Total duration', 0), (6754, 1, 3377, 'Total duration', 0), (6755, 0, 3378, 'Missed chat department wise report', 0), (6756, 1, 3378, 'Missed chat department wise report', 0), (6757, 0, 3379, 'Completed chat department wise report', 0), (6758, 1, 3379, 'Completed chat department wise report', 0), (6759, 0, 3380, 'Staff wise chat report', 0), (6760, 1, 3380, 'Staff wise chat report', 0), (6761, 0, 3381, 'Visitor report', 0), (6762, 1, 3381, 'Visitor report', 0), (6763, 0, 3382, 'Referrer based report', 0), (6764, 1, 3382, 'Referrer based report', 0), (6765, 0, 3383, 'Visitor wise report', 0), (6766, 1, 3383, 'Visitor wise report', 0), (6767, 0, 3384, 'Completed chat staff wise report', 0), (6768, 1, 3384, 'Completed chat staff wise report', 0), (6769, 0, 3385, 'Client wise chat report', 0), (6770, 1, 3385, 'Client wise chat report', 0), (6771, 0, 3386, 'Organization wise chat report', 0), (6772, 1, 3386, 'Organization wise chat report', 0), (6773, 0, 3387, 'Time spent by client', 0), (6774, 1, 3387, 'Time spent by client', 0), (6775, 0, 3388, 'Client with max chats', 0), (6776, 1, 3388, 'Client with max chats', 0), (6777, 0, 3389, 'Custom report for visitors', 0), (6778, 1, 3389, 'Custom report for visitors', 0), (6779, 0, 3390, 'Prechat custom field report', 0), (6780, 1, 3390, 'Prechat custom field report', 0), (6781, 0, 3391, 'Switch to client', 0), (6782, 1, 3391, 'Switch to client', 0), (6783, 0, 3392, 'Missed chat staff wise report', 0), (6784, 1, 3392, 'Missed chat staff wise report', 0), (6785, 0, 3393, 'Staff forward chat report', 0), (6786, 1, 3393, 'Staff forward chat report', 0), (6787, 0, 3394, 'Staff productivity per chat report', 0), (6788, 1, 3394, 'Staff productivity per chat report', 0), (6789, 0, 3395, 'Visit pages wise visitor report', 0), (6790, 1, 3395, 'Visit pages wise visitor report', 0), (6791, 0, 3396, 'Missed chat reason', 0), (6792, 1, 3396, 'Missed chat reason', 0), (6793, 0, 3397, 'Time spend on chat', 0), (6794, 1, 3397, 'Time spend on chat', 0), (6795, 0, 3398, 'Can not merge client as client has ongoing chat.', 0), (6796, 1, 3398, 'Can not merge client as client has ongoing chat.', 0), (6797, 0, 3399, 'Can not merge contact as client has ongoing chat.', 0), (6798, 1, 3399, 'Can not merge contact as client has ongoing chat.', 0), (6799, 0, 3400, 'chat ended', 0), (6800, 1, 3400, 'chat ended', 0), (6801, 0, 3401, 'has ended the chat', 0), (6802, 1, 3401, 'has ended the chat', 0), (6803, 0, 3402, 'Mute', 0), (6804, 1, 3402, 'Mute', 0), (6805, 0, 3403, 'has left the chat', 0), (6806, 1, 3403, 'has left the chat', 0), (6807, 0, 3404, 'How may I help you today?', 0), (6808, 1, 3404, 'How may I help you today?', 0), (6809, 1, 3405, 'Route request to staff', 0), (6810, 0, 3405, 'Route request to staff', 0), (6811, 0, 3406, 'left the chat', 0), (6812, 1, 3406, 'left the chat', 0), (6813, 0, 3407, 'just now', 0), (6814, 1, 3407, 'just now', 0), (6815, 0, 3408, 'Chats', 0), (6816, 1, 3408, 'Chats', 0), (6817, 0, 3409, 'Ask for rating', 0), (6818, 1, 3409, 'Ask for rating', 0), (6819, 0, 3410, 'Chat rating', 0), (6820, 1, 3410, 'Chat rating', 0), (6821, 0, 3411, 'Rate this chat', 0), (6822, 1, 3411, 'Rate this chat', 0), (6823, 0, 3412, 'No rating', 0), (6824, 1, 3412, 'No rating', 0), (6825, 0, 3413, 'Smiley icon', 0), (6826, 1, 3413, 'Smiley icon', 0), (6827, 0, 3414, 'Star rating', 0), (6828, 1, 3414, 'Star rating', 0), (6829, 0, 3415, 'Bad', 0), (6830, 1, 3415, 'Bad', 0), (6831, 0, 3416, 'Good', 0), (6832, 1, 3416, 'Good', 0), (6833, 0, 3417, 'Average', 0), (6834, 1, 3417, 'Average', 0), (6835, 0, 3418, 'Rating type', 0), (6836, 1, 3418, 'Rating type', 0), (6837, 0, 3419, 'Rating request sent', 0), (6838, 1, 3419, 'Rating request sent', 0), (6839, 0, 3420, 'Total chat', 0), (6840, 1, 3420, 'Total chat', 0), (6841, 0, 3421, 'Total AVG spend time', 0), (6842, 1, 3421, 'Total AVG spend time', 0), (6843, 0, 3422, 'Left date', 0), (6844, 1, 3422, 'Left date', 0), (6845, 0, 3423, 'Total visitors', 0), (6846, 1, 3423, 'Total visitors', 0), (6847, 0, 3424, 'Numeric value required for Create invoice before (days) field', 0), (6848, 1, 3424, 'Numeric value required for Create invoice before (days) field', 0), (6849, 0, 3425, 'Create invoice before (days)', 0), (6850, 1, 3425, 'Create invoice before (days)', 0), (6851, 0, 3426, 'Billing log', 0), (6852, 1, 3426, 'Billing log', 0), (6853, 0, 3427, 'Staff joined', 0), (6854, 1, 3427, 'Staff joined', 0), (6855, 0, 3428, 'Delete billing log', 0), (6856, 1, 3428, 'Delete billing log', 0), (6857, 0, 3429, 'Empty billing log', 0), (6858, 1, 3429, 'Empty billing log', 0), (6859, 0, 3430, 'Incident category wise SLA', 0), (6860, 1, 3430, 'Incident category wise SLA', 0), (6861, 0, 3431, 'Organization wise SLA', 0), (6862, 1, 3431, 'Organization wise SLA', 0), (6863, 0, 3432, 'Prechat form', 0), (6864, 1, 3432, 'Prechat form', 0), (6865, 0, 3433, 'Canned responses', 0), (6866, 1, 3433, 'Canned responses', 0), (6867, 0, 3434, 'Incident type wise SLA', 0), (6868, 1, 3434, 'Incident type wise SLA', 0), (6869, 0, 3435, 'Incident priority wise SLA', 0), (6870, 1, 3435, 'Incident priority wise SLA', 0), (6871, 0, 3436, 'Incident or Service hash', 0), (6872, 1, 3436, 'Incident or Service hash', 0), (6873, 0, 3437, 'Visitor navigation report', 0), (6874, 1, 3437, 'Visitor navigation report', 0), (6875, 0, 3438, 'Page url', 0), (6876, 1, 3438, 'Page url', 0), (6877, 0, 3439, 'No. of hits', 0), (6878, 1, 3439, 'No. of hits', 0), (6879, 0, 3440, 'Private message', 0), (6880, 1, 3440, 'Private message', 0), (6881, 0, 3441, 'Message template', 0), (6882, 1, 3441, 'Message template', 0), (6883, 0, 3442, 'Show online staff bar', 0), (6884, 1, 3442, 'Show online staff bar', 0), (6885, 0, 3443, 'End chat on idle (in minutes)', 0), (6886, 1, 3443, 'End chat on idle (in minutes)', 0), (6887, 0, 3444, 'Max chat acceptance limit', 0), (6888, 1, 3444, 'Max chat acceptance limit', 0), (6889, 0, 3445, 'Chat display name', 0), (6890, 1, 3445, 'Chat display name', 0), (6891, 0, 3446, 'Set display name', 0), (6892, 1, 3446, 'Set display name', 0), (6893, 0, 3447, 'Chat automation', 0), (6894, 1, 3447, 'Chat automation', 0), (6895, 0, 3448, 'Chat messages', 0), (6896, 1, 3448, 'Chat messages', 0), (6897, 0, 3449, 'is mandatory Privacy policy / GDPR ?', 0), (6898, 1, 3449, 'is mandatory Privacy policy / GDPR ?', 0), (6899, 0, 3450, 'SLA plan based report', 0), (6900, 1, 3450, 'SLA plan based report', 0), (6901, 0, 3451, 'No of chat / visitor', 0), (6902, 1, 3451, 'No of chat / visitor', 0), (6903, 1, 3452, 'I have read and agree to', 0), (6904, 0, 3452, 'I have read and agree to', 0), (6905, 1, 3453, 'Privacy policy accepted on', 0), (6906, 0, 3453, 'Privacy policy accepted on', 0), (6907, 1, 3454, 'Check privacy policy as data is provided', 0), (6908, 0, 3454, 'Check privacy policy as data is provided', 0), (6909, 1, 3455, 'Add a file from...', 0), (6910, 0, 3455, 'Add a file from...', 0), (6911, 1, 3457, 'Your computer', 0), (6912, 0, 3457, 'Your computer', 0), (6913, 1, 3458, 'Route request to team', 0), (6914, 0, 3458, 'Route request to team', 0), (6915, 1, 3459, 'Day wise report', 0), (6916, 0, 3459, 'Day wise report', 0), (6917, 1, 3460, 'Hourly base report', 0), (6918, 0, 3460, 'Hourly base report', 0), (6919, 1, 3461, 'Chat per visitor', 0), (6920, 0, 3461, 'Chat per visitor', 0), (6921, 1, 3462, 'Chat initiated from', 0), (6922, 0, 3462, 'Chat initiated from', 0), (6923, 1, 3463, 'Enter subject', 0), (6924, 0, 3463, 'Enter subject', 0), (6925, 1, 3464, 'Page visit', 0), (6926, 0, 3464, 'Page visit', 0), (6927, 1, 3465, 'Chat initiate', 0), (6928, 0, 3465, 'Chat initiate', 0), (6929, 1, 3466, 'Chat closing', 0), (6930, 0, 3466, 'Chat closing', 0), (6931, 1, 3467, 'Update chat automation', 0), (6932, 0, 3467, 'Update chat automation', 0), (6933, 1, 3468, 'Add chat automation', 0), (6934, 0, 3468, 'Add chat automation', 0), (6935, 1, 3469, 'Ongoing Chats', 0), (6936, 0, 3469, 'Ongoing Chats', 0), (6937, 1, 3470, 'Page revisit', 0), (6938, 0, 3470, 'Page revisit', 0), (6939, 1, 3471, 'Idle time', 0), (6940, 0, 3471, 'Idle time', 0), (6941, 1, 3472, 'New visit', 0), (6942, 0, 3472, 'New visit', 0), (6943, 1, 3473, 'Page title', 0), (6944, 0, 3473, 'Page title', 0), (6945, 1, 3474, 'Online time', 0), (6946, 0, 3474, 'Online time', 0), (6947, 1, 3475, 'Chat forward request', 0), (6948, 0, 3475, 'Chat forward request', 0), (6949, 1, 3476, 'Chat invitation', 0), (6950, 0, 3476, 'Chat invitation', 0), (6951, 1, 3477, 'Invited by', 0), (6952, 0, 3477, 'Invited by', 0), (6953, 1, 3478, 'Staff disconnected', 0), (6954, 0, 3478, 'Staff disconnected', 0), (6955, 1, 3479, 'Enable Live Chat agent', 0), (6956, 0, 3479, 'Enable Live Chat agent', 0), (6957, 1, 3480, 'Rate must be numeric', 0), (6958, 0, 3480, 'Rate must be numeric', 0), (6959, 1, 3481, 'Calculate time track', 0), (6960, 0, 3481, 'Calculate time track', 0), (6961, 1, 3482, 'Updating CI type may delete some data of asset. <br />Are you sure you want to proceed?', 0), (6962, 0, 3482, 'Updating CI type may delete some data of asset. <br />Are you sure you want to proceed?', 0), (6963, 1, 3483, 'Show status on end chat', 0), (6964, 0, 3483, 'Show status on end chat', 0), (6965, 1, 3484, 'Invite', 0), (6966, 0, 3484, 'Invite', 0), (6967, 1, 3485, 'Visitor''s map', 0), (6968, 0, 3485, 'Visitor''s map', 0), (6969, 1, 3486, 'Rating received', 0), (6970, 0, 3486, 'Rating received', 0), (6971, 0, 3487, 'PC user', 1), (6972, 1, 3487, 'PC user', 1), (6973, 0, 3488, 'Must be numeric and greater than 0', 1), (6974, 1, 3488, 'Must be numeric and greater than 0', 1), (6975, 0, 3489, 'Note: Role accesses are applicable as per the selected product only.', 0), (6976, 1, 3489, 'Note: Role accesses are applicable as per the selected product only.', 0), (6977, 0, 3490, 'Multiple domains not applicable to the selected product', 0), (6978, 1, 3490, 'Multiple domains not applicable to the selected product', 0), (6979, 0, 3491, 'Actual department wise sla report', 0), (6980, 1, 3491, 'Actual department wise sla report', 0), (6981, 0, 3492, 'Multiple domains not applicable to the team assigned to PROHD staff', 0), (6982, 1, 3492, 'Multiple domains not applicable to the team assigned to PROHD staff', 0), (6983, 0, 3493, 'All staff chat count', 0), (6984, 1, 3493, 'All staff chat count', 0), (6985, 0, 3494, 'Virtual agent not available', 0), (6986, 1, 3494, 'Virtual agent not available', 0), (6987, 0, 3495, 'Virtual agent feedback report', 0), (6988, 1, 3495, 'Virtual agent feedback report', 0), (6989, 0, 3496, 'Is helpful? (No)', 0), (6990, 1, 3496, 'Is helpful? (No)', 0), (6991, 0, 3497, 'Is helpful? (Yes)', 0), (6992, 1, 3497, 'Is helpful? (Yes)', 0), (6993, 0, 3498, 'Mapped', 0), (6994, 1, 3498, 'Mapped', 0), (6995, 0, 3499, 'Not mapped', 0), (6996, 1, 3499, 'Not mapped', 0), (6997, 0, 3500, 'Articles count', 0), (6998, 1, 3500, 'Articles count', 0), (6999, 0, 3501, 'Keyword will get deleted from all the articles.<br/>Are you sure you want to proceed?', 0), (7000, 1, 3501, 'Keyword will get deleted from all the articles.<br/>Are you sure you want to proceed?', 0), (7001, 0, 3502, 'Mapped articles', 0), (7002, 1, 3502, 'Mapped articles', 0), (7003, 0, 3503, 'Select categories', 0), (7004, 1, 3503, 'Select categories', 0), (7005, 0, 3504, 'Map', 0), (7006, 1, 3504, 'Map', 0), (7007, 0, 3505, 'Keyword', 0), (7008, 1, 3505, 'Keyword', 0), (7009, 0, 3506, 'Create new incident and close', 0), (7010, 1, 3506, 'Create new incident and close', 0), (7011, 0, 3507, 'Day report', 0), (7012, 1, 3507, 'Day report', 0), (7013, 0, 3508, 'Append', 0), (7014, 1, 3508, 'Append', 0), (7015, 0, 3509, 'Visitors', 0), (7016, 1, 3509, 'Visitors', 0), (7017, 0, 3510, 'Staff wise availability', 0), (7018, 1, 3510, 'Staff wise availability', 0), (7019, 0, 3511, 'Search engines', 0), (7020, 1, 3511, 'Search engines', 0), (7021, 0, 3512, 'Department wise availability', 0), (7022, 1, 3512, 'Department wise availability', 0), (7023, 0, 3513, 'Staff accepted chat', 0), (7024, 1, 3513, 'Staff accepted chat', 0), (7025, 0, 3514, 'Search phrases', 0), (7026, 1, 3514, 'Search phrases', 0), (7027, 0, 3515, 'Entry pages', 0), (7028, 1, 3515, 'Entry pages', 0), (7029, 0, 3516, 'Referrers (URL)', 0), (7030, 1, 3516, 'Referrers (URL)', 0), (7031, 0, 3517, 'Show emoji', 0), (7032, 1, 3517, 'Show emoji', 0), (7033, 0, 3518, 'Enable end chat for client', 0), (7034, 1, 3518, 'Enable end chat for client', 0), (7035, 0, 3519, 'Append and close', 0), (7036, 1, 3519, 'Append and close', 0), (7037, 0, 3520, 'Number of Live Chat agent', 0), (7038, 1, 3520, 'Number of Live Chat agent', 0), (7039, 0, 3521, 'Live Chat license expiry date', 0), (7040, 1, 3521, 'Live Chat license expiry date', 0), (7041, 0, 3522, 'Chat log', 0), (7042, 1, 3522, 'Chat log', 0), (7043, 0, 3523, 'Remove chat log before selected date', 0), (7044, 1, 3523, 'Remove chat log before selected date', 0), (7045, 0, 3524, 'Live Chat agent', 0), (7046, 1, 3524, 'Live Chat agent', 0), (7047, 0, 3525, 'Dashboard and day report for manager', 0), (7048, 1, 3525, 'Dashboard and day report for manager', 0), (7049, 0, 3526, 'Delete chat', 0), (7050, 1, 3526, 'Delete chat', 0), (7051, 0, 3527, 'Remove discarded chat before selected date', 0), (7052, 1, 3527, 'Remove discarded chat before selected date', 0), (7053, 0, 3528, 'Staff not available', 0), (7054, 1, 3528, 'Staff not available', 0), (7055, 0, 3529, 'Queue message', 0), (7056, 1, 3529, 'Queue message', 0), (7057, 0, 3530, 'Staff left', 0), (7058, 1, 3530, 'Staff left', 0), (7059, 0, 3531, 'Client left', 0), (7060, 1, 3531, 'Client left', 0), (7061, 0, 3532, 'Discard chat log', 0), (7062, 1, 3532, 'Discard chat log', 0), (7063, 0, 3533, 'This conversation or transcript will be deleted from system.', 0), (7064, 1, 3533, 'This conversation or transcript will be deleted from system.', 0), (7065, 0, 3534, 'Queue', 0), (7066, 1, 3534, 'Queue', 0), (7067, 0, 3535, 'Awaiting chat(s) in queue', 0), (7068, 1, 3535, 'Awaiting chat(s) in queue', 0), (7069, 0, 3536, 'Show typing visibility', 0), (7070, 1, 3536, 'Show typing visibility', 0), (7071, 0, 3537, 'Show tags and label on end chat', 0), (7072, 1, 3537, 'Show tags and label on end chat', 0), (7073, 0, 3538, 'Show client typing text', 0), (7074, 1, 3538, 'Show client typing text', 0), (7075, 0, 3539, 'Save canned response', 0), (7076, 1, 3539, 'Save canned response', 0), (7077, 0, 3540, 'IP geo location key', 0), (7078, 1, 3540, 'IP geo location key', 0), (7079, 0, 3541, 'Save reply as canned response', 0), (7080, 1, 3541, 'Save reply as canned response', 0), (7081, 0, 3542, 'Canned response text', 0), (7082, 1, 3542, 'Canned response text', 0), (7083, 0, 3543, 'Shortcuts (hit enter to add another one)', 0), (7084, 1, 3543, 'Shortcuts (hit enter to add another one)', 0), (7085, 0, 3544, 'To use the canned response in a chat,type # and your shortcut', 0), (7086, 1, 3544, 'To use the canned response in a chat,type # and your shortcut', 0), (7087, 0, 3545, 'Enable livechat script', 0), (7088, 1, 3545, 'Enable livechat script', 0), (7089, 0, 3546, 'Ask for details', 0), (7090, 1, 3546, 'Ask for details', 0), (7091, 0, 3547, 'Chat survey', 0), (7092, 1, 3547, 'Chat survey', 0), (7093, 0, 3548, 'Chat survey field', 0), (7094, 1, 3548, 'Chat survey field', 0), (7095, 0, 3549, 'Add chat survey field', 0), (7096, 1, 3549, 'Add chat survey field', 0), (7097, 0, 3550, 'Delete chat survey field', 0), (7098, 1, 3550, 'Delete chat survey field', 0), (7099, 0, 3551, 'Update chat survey field', 0), (7100, 1, 3551, 'Update chat survey field', 0), (7101, 0, 3552, 'Chat survey details', 0), (7102, 1, 3552, 'Chat survey details', 0), (7103, 0, 3553, 'Chat survey date', 0), (7104, 1, 3553, 'Chat survey date', 0), (7105, 0, 3554, 'Select / Deselect all', 0), (7106, 1, 3554, 'Select / Deselect all', 0), (7107, 0, 3555, 'Incident Credit', 0), (7108, 1, 3555, 'Incident Credit', 0), (7109, 0, 3556, 'Acknowledgement', 0), (7110, 1, 3556, 'Acknowledgement', 0), (7111, 0, 3557, 'Acceptable Status', 0), (7112, 1, 3557, 'Acceptable Status', 0), (7113, 0, 4000, 'Service request first response report', 0), (7114, 1, 4000, 'Service request first response report', 0), (7115, 0, 4001, 'Free', 0), (7116, 1, 4001, 'Free', 0), (7117, 0, 4002, 'Prepaid', 0), (7118, 1, 4002, 'Prepaid', 0), (7119, 0, 4003, 'Postpaid', 0), (7120, 1, 4003, 'Postpaid', 0), (7121, 0, 4004, 'Role asssignment', 0), (7122, 1, 4004, 'Role asssignment', 0), (7123, 0, 4005, 'Stage completion', 0), (7124, 1, 4005, 'Stage completion', 0), (7125, 0, 4006, 'Update problem known error', 0), (7126, 1, 4006, 'Update problem known error', 0), (7127, 0, 4007, 'Hybrid', 0), (7128, 1, 4007, 'Hybrid', 0), (7129, 0, 4008, 'Total tax', 0), (7130, 1, 4008, 'Total tax', 0), (7131, 0, 4009, 'Track as asset', 0), (7132, 1, 4009, 'Track as asset', 0), (7133, 0, 4010, 'Reset theme', 0), (7134, 1, 4010, 'Reset theme', 0), (7135, 0, 4011, 'Primary lightest color', 0), (7136, 1, 4011, 'Primary lightest color', 0), (7137, 0, 4012, 'Primary color', 0), (7138, 1, 4012, 'Primary color', 0), (7139, 0, 4013, 'Update property', 0), (7140, 1, 4013, 'Update property', 0), (7141, 0, 4014, 'Subclient', 0), (7142, 1, 4014, 'Subclient', 0), (7143, 0, 4015, 'Editor', 0), (7144, 1, 4015, 'Editor', 0), (7145, 0, 4016, 'Type subject here atleast 3 words', 0), (7146, 1, 4016, 'Type subject here atleast 3 words', 0), (7147, 0, 4017, 'Type to search from existing data', 0), (7148, 1, 4017, 'Type to search from existing data', 0), (7149, 0, 4018, 'Update properties', 0), (7150, 1, 4018, 'Update properties', 0), (7151, 0, 4019, 'Bold', 0), (7152, 1, 4019, 'Bold', 0), (7153, 0, 4020, 'Italic', 0), (7154, 1, 4020, 'Italic', 0), (7155, 0, 4021, 'Staff portal theme', 0), (7156, 1, 4021, 'Staff portal theme', 0), (7157, 0, 4022, 'Logo', 0), (7158, 1, 4022, 'Logo', 0), (7159, 0, 4023, 'Group', 0), (7160, 1, 4023, 'Group', 0), (7161, 0, 4024, 'Oldest', 0), (7162, 1, 4024, 'Oldest', 0), (7163, 0, 4025, 'Newest', 0), (7164, 1, 4025, 'Newest', 0), (7165, 0, 4026, 'See all the notifications', 0), (7166, 1, 4026, 'See all the notifications', 0), (7167, 0, 4027, 'Upload file', 0), (7168, 1, 4027, 'Upload file', 0), (7169, 0, 4028, 'Authorize', 0), (7170, 1, 4028, 'Authorize', 0), (7171, 0, 4029, 'Out of scope', 0), (7172, 1, 4029, 'Out of scope', 0), (7173, 0, 4030, 'Remove', 0), (7174, 1, 4030, 'Remove', 0), (7175, 0, 4031, 'Quick setup', 0), (7176, 1, 4031, 'Quick setup', 0), (7177, 0, 4032, 'Branding', 0), (7178, 1, 4032, 'Branding', 0), (7179, 0, 4033, 'Remind letter', 0), (7180, 1, 4033, 'Remind letter', 0), (7181, 0, 4034, 'Dont ask me again', 0), (7182, 1, 4034, 'Dont ask me again', 0), (7183, 0, 4035, 'Search staff or group', 0), (7184, 1, 4035, 'Search staff or group', 0), (7185, 0, 4036, 'Use personal meeting ID', 0), (7186, 1, 4036, 'Use personal meeting ID', 0), (7187, 0, 4037, 'Welcome to blab widgets', 0), (7188, 1, 4037, 'Welcome to blab widgets', 0), (7189, 0, 4038, 'Create group', 0), (7190, 1, 4038, 'Create group', 0), (7191, 0, 4039, 'Enter group name', 0), (7192, 1, 4039, 'Enter group name', 0), (7193, 0, 4040, 'Whole phrase', 0), (7194, 1, 4040, 'Whole phrase', 0), (7195, 0, 4041, 'Error in create group', 0), (7196, 1, 4041, 'Error in create group', 0), (7197, 0, 4042, 'Chat & collaborate with your team.', 0), (7198, 1, 4042, 'Chat & collaborate with your team.', 0), (7199, 0, 4043, 'Sent email tracking', 0), (7200, 1, 4043, 'Sent email tracking', 0), (7201, 0, 4044, 'Releases grouped by status', 0), (7202, 1, 4044, 'Releases grouped by status', 0), (7203, 0, 4045, 'Releases grouped by priority', 0), (7204, 1, 4045, 'Releases grouped by priority', 0), (7205, 0, 4046, 'Releases grouped by impact', 0), (7206, 1, 4046, 'Releases grouped by impact', 0), (7207, 0, 4047, 'Happy customer', 0), (7208, 1, 4047, 'Happy customer', 0), (7209, 0, 4048, 'Unhappy customer', 0), (7210, 1, 4048, 'Unhappy customer', 0), (7211, 0, 4049, 'Fetch Staff IP address using API', 0), (7212, 1, 4049, 'Fetch Staff IP address using API', 0), (7213, 0, 4050, 'Brute force attack IP ban', 0), (7214, 1, 4050, 'Brute force attack IP ban', 0), (7215, 0, 4051, 'Max incorrect login attempt', 0), (7216, 1, 4051, 'Max incorrect login attempt', 0), (7217, 0, 4052, 'Forced expire staff password', 0), (7218, 1, 4052, 'Forced expire staff password', 0), (7219, 0, 4053, 'Expire password in (days)', 0), (7220, 1, 4053, 'Expire password in (days)', 0), (7221, 0, 4054, 'Your password has been expired. Please enter your email to reset the password.', 0), (7222, 1, 4054, 'Your password has been expired. Please enter your email to reset the password.', 0), (7223, 0, 4055, 'Note: For SaaS or Load balancer setup, please enable the Fetch Staff IP address using API setting under the IP security tab.', 0), (7224, 1, 4055, 'Note: For SaaS or Load balancer setup, please enable the Fetch Staff IP address using API setting under the IP security tab.', 0), (7225, 0, 4056, 'password should not be same as username', 0), (7226, 1, 4056, 'password should not be same as username', 0), (7227, 0, 4057, 'Please select at least one', 0), (7228, 1, 4057, 'Please select at least one', 0), (7229, 0, 4058, 'Assets custom field report', 0), (7230, 1, 4058, 'Assets custom field report', 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_language_variables` -- CREATE TABLE `avis_language_variables` ( `variable_id` int(11) NOT NULL AUTO_INCREMENT, `title` tinytext, `location_area` int(11) DEFAULT '0', `is_itil` int(11) NOT NULL DEFAULT '0', `default_id` int(11) DEFAULT '0', `is_custom` int(11) NOT NULL DEFAULT '0', `module_id` int(15) NOT NULL DEFAULT '0', PRIMARY KEY (`variable_id`), KEY `variable_id` (`variable_id`), KEY `location_area` (`location_area`), KEY `is_itil` (`is_itil`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=3616 ; -- -- Dumping data for table `avis_language_variables` -- INSERT INTO `avis_language_variables` VALUES (1, 'ADDIPORRANGE', 2, 0, 1, 0, 8), (2, 'TXTLOGIN', 1, 0, 2, 0, 0), (3, 'TXTAPPROVALPENDING', 1, 0, 3, 0, 0), (4, 'TXTFORGOTPASSWORD', 1, 0, 4, 0, 0), (5, 'TXTREGISTER', 1, 0, 5, 0, 0), (6, 'TXTSELFHELP', 1, 0, 6, 0, 0), (7, 'TXTPOSTEDBY', 1, 0, 7, 0, 4), (8, 'TXTPOSTON', 1, 0, 8, 0, 0), (9, 'TXTTICKETS', 1, 0, 9, 0, 0), (10, 'TXTCREATIONDATE', 1, 0, 10, 0, 0), (11, 'TXTMODIFIEDON', 1, 0, 11, 0, 0), (12, 'MSGDATANOTFND', 1, 0, 12, 0, 0), (13, 'TXTCHNGPASS', 1, 0, 13, 0, 0), (14, 'TXTOLDPASSWORD', 1, 0, 14, 0, 0), (15, 'TXTNEWPASSWORD', 1, 0, 15, 0, 0), (16, 'TXTCONFIRMNEWPASSWORD', 1, 0, 16, 0, 0), (17, 'TXTUPDATE', 1, 0, 17, 0, 0), (18, 'TXTCLEAR', 1, 0, 18, 0, 0), (19, 'MSGCLTEMAILEXIST', 1, 0, 19, 0, 0), (20, 'TXTADDCONTACT', 1, 0, 20, 0, 0), (21, 'TXTFIRSTNAME', 1, 0, 21, 0, 0), (22, 'TXTLASTNAME', 1, 0, 22, 0, 0), (23, 'TXTEMAIL', 1, 0, 23, 0, 0), (24, 'TXTUSERNAME', 1, 0, 24, 0, 0), (25, 'TXTPASSWORD', 1, 0, 25, 0, 0), (26, 'TXTACCESS', 1, 0, 26, 0, 0), (27, 'TXTTKTPSTGRM', 1, 0, 27, 0, 3), (28, 'TXTRTKTPSTGRM', 1, 0, 28, 0, 3), (29, 'TXTADD', 1, 0, 29, 0, 0), (30, 'TXTRESET', 1, 0, 30, 0, 0), (31, 'TXTCUSTOMFIELDS', 1, 0, 31, 0, 0), (32, 'TXTSUBMIT', 1, 0, 32, 0, 0), (33, 'MSGBALFORINV', 1, 0, 33, 0, 5), (34, 'TXTPAYNOW', 1, 0, 34, 0, 5), (35, 'TXTHOME', 1, 0, 35, 0, 0), (36, 'TXTSUBMITTICKET', 1, 0, 36, 0, 0), (37, 'TXTVIEWTICKETS', 1, 0, 37, 0, 0), (38, 'TXTPURCHASE', 1, 0, 38, 0, 0), (39, 'TXTMYPRODUCTS', 1, 0, 39, 0, 0), (40, 'TXTMYINVOICES', 1, 0, 40, 0, 0), (41, 'TXTSELFHELPTICKETSEARCH', 1, 0, 41, 0, 0), (42, 'TXTSEARCH', 1, 0, 42, 0, 0), (43, 'TXTPROFILE', 1, 0, 43, 0, 0), (44, 'TXTCONTACTS', 1, 0, 44, 0, 0), (45, 'TXTLOGOUT', 1, 0, 45, 0, 0), (46, 'TXTUNPAID', 1, 0, 46, 0, 0), (47, 'TXTPAID', 1, 0, 47, 0, 0), (48, 'TXTCANCELED', 1, 0, 48, 0, 0), (49, 'TXTINPROCESS', 1, 0, 49, 0, 0), (50, 'TXTINVOICE', 1, 0, 50, 0, 0), (51, 'TXTGETPDF', 1, 0, 51, 0, 0), (52, 'TXTPHONE', 1, 0, 52, 0, 0), (53, 'TXTINVOICEID', 1, 0, 53, 0, 0), (54, 'TXTDUEDATE', 1, 0, 54, 0, 0), (55, 'TXTSTATUS', 1, 0, 55, 0, 0), (56, 'TXTPAIDDATE', 1, 0, 56, 0, 0), (57, 'TXTDESCRIPTION', 1, 0, 57, 0, 0), (58, 'TXTAMOUNT', 1, 0, 58, 0, 0), (59, 'TXTTAXX', 1, 0, 59, 0, 0), (60, 'TXTTOTALDUE', 1, 0, 60, 0, 0), (61, 'TXTTRANSACTIONID', 1, 0, 61, 0, 0), (62, 'TXTTRANSACTIONDATE', 1, 0, 62, 0, 0), (63, 'TXTCREATEDATE', 1, 0, 63, 0, 0), (64, 'TXTTOTAL', 1, 0, 64, 0, 0), (65, 'TXTTITLE', 1, 0, 65, 0, 0), (66, 'TXTBILLINGCYCLE', 1, 0, 66, 0, 0), (67, 'TXTEXPIRYDATE', 1, 0, 67, 0, 0), (68, 'TXTVALIDITY', 1, 0, 68, 0, 0), (69, 'TXTORDERNOW', 1, 0, 69, 0, 0), (70, 'TXTUPDATEPROFILE', 1, 0, 70, 0, 0), (71, 'TXTPROFILEIMG', 1, 0, 71, 0, 0), (72, 'TXTUPLOADIMG', 1, 0, 72, 0, 0), (73, 'TXTADDRESS', 1, 0, 73, 0, 0), (74, 'TXTCITY', 1, 0, 74, 0, 0), (75, 'TXTSTATE', 1, 0, 75, 0, 0), (76, 'TXTZIPCODE', 1, 0, 76, 0, 0), (77, 'TXTCOUNTRY', 1, 0, 77, 0, 0), (78, 'TXTWEBSITE', 1, 0, 78, 0, 0), (79, 'TXTDEPARTMENT', 1, 0, 79, 0, 0), (80, 'TXTJOBTITLE', 1, 0, 80, 0, 0), (81, 'TXTCOMPANYWEBSITE', 1, 0, 81, 0, 0), (82, 'TXTLANGUAGE', 1, 0, 82, 0, 0), (83, 'TXTCONTACTNUMBER', 1, 0, 83, 0, 0), (84, 'TXTIMGVERIFY', 1, 0, 84, 0, 0), (85, 'TXTTYPTWWRD', 1, 0, 85, 0, 0), (86, 'TXTREFRESH', 1, 0, 86, 0, 0), (87, 'TXTSAVE', 1, 0, 87, 0, 0), (88, 'TXTATTACHMENTS', 1, 0, 88, 0, 0), (89, 'TXTRATING', 1, 0, 89, 0, 0), (90, 'TXTLEAVECOMMENT', 1, 0, 90, 0, 0), (91, 'TXTFULLNAME', 1, 0, 91, 0, 0), (92, 'TXTSUGGESTION', 1, 0, 92, 0, 0), (93, 'TXTANSWER', 1, 0, 93, 0, 4), (94, 'TXTRECENTARTICLES', 1, 0, 94, 0, 0), (95, 'TXTFEATUREDARTICLES', 1, 0, 95, 0, 0), (96, 'TXTADDARTICLE', 1, 0, 96, 0, 0), (97, 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'TXTDELETECUSTOMFIELD', 2, 0, 501, 0, 8), (502, 'TXTCUSTOMIZATIONS', 2, 0, 502, 0, 0), (503, 'TXTHTMLTAGS', 2, 0, 503, 0, 0), (504, 'TXTTEXTBOX', 2, 0, 504, 0, 8), (505, 'TXTTEXTAREA', 2, 0, 505, 0, 8), (506, 'TXTCHECKBOX', 2, 0, 506, 0, 8), (507, 'TXTRADIO', 2, 0, 507, 0, 8), (508, 'TXTSELECTMULTIPLE', 2, 0, 508, 0, 2), (509, 'TXTFILE', 2, 0, 509, 0, 0), (510, 'TXTREGULAREXPRESSIONVALIDATION', 2, 0, 510, 0, 8), (511, 'TXTADDEMAILTEMPLATE', 2, 0, 511, 0, 8), (512, 'TXTDELETEETEMPLATE', 2, 0, 512, 0, 8), (513, 'TXTADDFLAG', 2, 0, 513, 0, 8), (514, 'TXTDELFLAG', 2, 0, 514, 0, 8), (515, 'TXTFLAGNAME', 2, 0, 515, 0, 8), (516, 'TXTFLAGCOLOR', 2, 0, 516, 0, 8), (517, 'TXTFILENAME', 2, 0, 517, 0, 8), (518, 'TXTLANGUGAGECODE', 2, 0, 518, 0, 0), (519, 'TXTCHARACTERSET', 2, 0, 519, 0, 0), (520, 'TXTLANGUAGECODE', 2, 0, 520, 0, 0), (521, 'TXTRIGHTTOLEFT', 2, 0, 521, 0, 8), (522, 'TXTLEFTPANELVIEW', 2, 0, 522, 0, 8), (523, 'TXTSENTMAIL', 2, 0, 523, 0, 0), (524, 'TXTTOGGLELEFTPANEL', 2, 0, 524, 0, 8), (525, 'TXTSETTINGS', 2, 0, 525, 0, 0), (526, 'TXTPINNEDITEM', 2, 0, 526, 0, 1), (527, 'TXTQUICKVIEW', 2, 0, 527, 0, 8), (528, 'TXTMAILQUEUES', 2, 0, 528, 0, 8), (529, 'TXTADDMAILQUEUE', 2, 0, 529, 0, 8), (530, 'TXTDELMAILQ', 2, 0, 530, 0, 8), (531, 'TXTFETCHTYPE', 2, 0, 531, 0, 8), (532, 'TXTLOGININFORMATION', 2, 0, 532, 0, 8), (533, 'TXTHOSTNAME', 2, 0, 533, 0, 8), (534, 'TXTTABLEPREFIX', 2, 0, 534, 0, 8), (535, 'TXTPORT', 2, 0, 535, 0, 8), (536, 'TXTSSL', 2, 0, 536, 0, 8), (537, 'TXTSMTPAUTHENTICATION', 2, 0, 537, 0, 8), (538, 'TXTLEAVEACOPYONSERVER', 2, 0, 538, 0, 8), (539, 'TXTQUEUETITLE', 2, 0, 539, 0, 8), (540, 'TXTFROMNAME', 2, 0, 540, 0, 8), (541, 'TXTFROMEMAIL', 2, 0, 541, 0, 8), (542, 'TXTQUEUESETTING', 2, 0, 542, 0, 8), (543, 'TXTSIGNATURE', 2, 0, 543, 0, 0), (544, 'TXTCOMMENTSUB', 2, 0, 544, 0, 0), (545, 'TXTRELEASEPLANNER', 2, 1, 545, 0, 10), (546, 'TXTCATEGORIES', 2, 0, 546, 0, 0), (547, 'TXTCOMMENTS', 1, 0, 547, 0, 0), (548, 'TXTARTICLE', 2, 0, 548, 0, 0), (549, 'TXTALLOWCOMMENTS', 2, 0, 549, 0, 0), (550, 'TXTALLOWRATINGS', 2, 0, 550, 0, 0), (551, 'TXTSTICKTOHOMEPAGE', 2, 0, 551, 0, 8), (552, 'TXTALLOWATTACHMENTTOCLIENTS', 2, 0, 552, 0, 4), (553, 'TXTLOGINCOMPULSORYTOCLIENT', 2, 0, 553, 0, 0), (554, 'TXTAUTOSUBSCRIBEAFTERCOMMENT', 2, 0, 554, 0, 0), (555, 'TXTROOT', 2, 0, 555, 0, 0), (556, 'TXTPARENTCATEGORY', 2, 0, 556, 0, 0), (557, 'TXTKNOWLEDGEBASE', 1, 0, 557, 0, 0), (558, 'TXTQUESTIONANDANSWER', 2, 0, 558, 0, 0), (559, 'TXTORDERBY', 2, 0, 559, 0, 0), (560, 'TXTNEWFIRST', 2, 0, 560, 0, 0), (561, 'TXTOLDFIRST', 2, 0, 561, 0, 0), (562, 'TXTMODIFIEDFIRST', 2, 0, 562, 0, 0), (563, 'TXTVISIBLETO', 2, 0, 563, 0, 0), (564, 'TXTEVERYBODY', 2, 0, 564, 0, 0), (565, 'TXTSTAFFONLY', 2, 0, 565, 0, 0), (566, 'TXTLOGGEDINCLIENT', 2, 0, 566, 0, 0), (567, 'TXTISENABLED', 2, 0, 567, 0, 0), (568, 'TXTPOSTARTICLE', 2, 0, 568, 0, 4), (569, 'TXTAUTHOR', 2, 0, 569, 0, 0), (570, 'TXTADDCATEGORY', 2, 0, 570, 0, 0), (571, 'TXTADDEDARTICLE', 2, 0, 571, 0, 4), (572, 'TXTRELEASETESTMNGR', 2, 1, 572, 0, 10), (573, 'TXTDELARTICLE', 2, 0, 573, 0, 4), (574, 'TXTSELFHELPSUGGESTION', 2, 0, 574, 0, 8), (575, 'TXTENABLECAPTCHAONCOMMENT', 2, 0, 575, 0, 8), (576, 'TXTQUICKINSERT', 2, 0, 576, 0, 8), (577, 'TXTMORE', 1, 0, 577, 0, 0), (578, 'TXTWELCOME', 2, 0, 578, 0, 0), (579, 'TXTSERVICEUNASSIGNEDFROM', 2, 0, 579, 0, 7), (580, 'TXTREPORTS', 1, 0, 580, 0, 0), (581, 'TXTADDREPORT', 2, 0, 581, 0, 7), (582, 'TXTMIGRATION', 2, 0, 582, 0, 8), (583, 'TXTINBOX', 2, 0, 583, 0, 0), (584, 'TXTTAGS', 2, 0, 584, 0, 0), (585, 'TXTDELETETAGS', 2, 0, 585, 0, 2), (586, 'TXTTAGSEARCH', 2, 0, 586, 0, 8), (587, 'TXTRECENTACTIVITIES', 2, 0, 587, 0, 8), (588, 'TXTADDMODULE', 2, 0, 588, 0, 8), (589, 'TXTDELMODULE', 2, 0, 589, 0, 8), (590, 'TXTHEADERTITLE', 2, 0, 590, 0, 8), (591, 'TXTDISPLAYONQUICKVIEW', 2, 0, 591, 0, 8), (592, 'TXTFAILED', 1, 0, 592, 0, 0), (593, 'TXTSUCCESS', 2, 0, 593, 0, 0), (594, 'TXTTHEME', 2, 0, 594, 0, 8), (595, 'TXTSESSIONTIMEOUT', 2, 0, 595, 0, 8), (596, 'TXTINMINUTES', 2, 0, 596, 0, 0), (597, 'TXTSOUNDALERT', 2, 0, 597, 0, 0), (598, 'TXTHTMLEDITOR', 2, 0, 598, 0, 8), (599, 'TXTCOLOR', 2, 0, 599, 0, 8), (600, 'TXTPLANNERSCHEDULAR', 2, 1, 600, 0, 0), (601, 'TXTADDPRIORITY', 2, 0, 601, 0, 8), (602, 'TXTUPDATEPRIORITY', 2, 0, 602, 0, 8), (603, 'TXTDELPRIORITY', 2, 0, 603, 0, 8), (604, 'TXTPURCHASEORUPGRADE', 2, 0, 604, 0, 0), (605, 'TXTAFFECTEDBYRELEASE', 2, 1, 605, 0, 10), (606, 'TXTAUDIENCE', 2, 1, 606, 0, 10), (607, 'TXTADDSCHEDULE', 2, 0, 607, 0, 8), (608, 'TXTDELETESCHEDULE', 2, 0, 608, 0, 8), (609, 'TXTSUNDAY', 2, 0, 609, 0, 0), (610, 'TXTMONDAY', 2, 0, 610, 0, 0), (611, 'TXTTUESDAY', 2, 0, 611, 0, 0), (612, 'TXTWEDNESDAY', 2, 0, 612, 0, 0), (613, 'TXTTHURSDAY', 2, 0, 613, 0, 0), (614, 'TXTFRIDAY', 2, 0, 614, 0, 0), (615, 'TXTSATURDAY', 2, 0, 615, 0, 0), (616, 'TXTOPEN24HOURS', 2, 0, 616, 0, 8), (617, 'TXTCLOSE', 1, 0, 617, 0, 0), (618, 'TXTOPEN', 2, 0, 618, 0, 0), (619, 'TXTCUSTOMTIME', 2, 0, 619, 0, 8), (620, 'TXTADDWORKFLOW', 2, 0, 620, 0, 8), (621, 'TXTDELWRKFLOW', 2, 0, 621, 0, 8), (622, 'TXTCHANGEDEPARTMENT', 2, 0, 622, 0, 0), (623, 'TXTNOCHANGE', 2, 0, 623, 0, 0), (624, 'TXTASSIGNSTAFF', 2, 0, 624, 0, 0), (625, 'TXTCHANGESTATUS', 2, 0, 625, 0, 0), (626, 'TXTCHANGEFLAG', 2, 0, 626, 0, 0), (627, 'TXTCHANGETICKETTYPE', 2, 0, 627, 0, 0), (628, 'TXTCHANGESLA', 2, 0, 628, 0, 0), (629, 'TXTIGNOREEMAIL', 2, 0, 629, 0, 8), (630, 'TXTSENDAUTORESPONDERMESSAGE', 2, 0, 630, 0, 8), (631, 'TXTPROCESSTICKETALERTRULES', 2, 0, 631, 0, 8), (632, 'MSGDONOTPARSEASTICKETREPLY', 2, 0, 632, 0, 8), (633, 'TXTFORWORDTO', 2, 0, 633, 0, 8), (634, 'TXTMARKEDASBANNED', 2, 0, 634, 0, 3), (635, 'TXTMARKEDASSPAM', 2, 0, 635, 0, 0), (636, 'TXTCHANGE', 1, 0, 636, 0, 0), (637, 'TXTON', 2, 0, 637, 0, 0), (638, 'TXTOPTIONS', 2, 0, 638, 0, 0), (639, 'TXTNONE', 2, 0, 639, 0, 0), (640, 'TXTPUBLIC', 2, 0, 640, 0, 0), (641, 'TXTPRIVATE', 2, 0, 641, 0, 0), (642, 'TXTYES', 1, 0, 642, 0, 0), (643, 'TXTNO', 1, 0, 643, 0, 0), (644, 'TXTENABLE', 2, 0, 644, 0, 0), (645, 'TXTDISABLE', 2, 0, 645, 0, 0), (646, 'TXTDISPLAYORDER', 2, 0, 646, 0, 0), (647, 'TXTNEXT', 2, 0, 647, 0, 0), (648, 'TXTFINISH', 2, 0, 648, 0, 0), (649, 'MSGCUSTOMGRPDEL', 2, 0, 649, 0, 8), (650, 'MSGMODSHCONCHARFRMATOZOLY', 2, 0, 650, 0, 8), (651, 'MSGCUSTRQGR', 2, 0, 651, 0, 0), (652, 'TXTBASELINE', 2, 0, 652, 0, 0), (653, 'MSGDEPTDEL', 2, 0, 653, 0, 8), (654, 'MSGDELDOM', 2, 0, 654, 0, 8), (655, 'MSGDELCAT', 2, 0, 655, 0, 4), (656, 'MSGDELART', 2, 0, 656, 0, 4), (657, 'TXTAND', 2, 0, 657, 0, 0), (658, 'TXTCALENDER', 2, 0, 658, 0, 0), (659, 'TXTCALCULATE', 2, 0, 659, 0, 0), (660, 'TXTCANNOTCHANGEPRO', 2, 0, 660, 0, 0), (661, 'TXTCOMPLETELINKCHANGREL', 2, 1, 661, 0, 10), (662, 'MSGREQFILNTFNDFRMOD', 2, 0, 662, 0, 8), (663, 'TXTCUSTOMER', 2, 1, 663, 0, 0), (664, 'MSGSETTUNAVIL', 2, 0, 664, 0, 8), (665, 'MSGMTMLOG', 2, 0, 665, 0, 8), (666, 'MSGLGNTSEL', 2, 0, 666, 0, 0), (667, 'MSGERRLGEMT', 2, 0, 667, 0, 8), (668, 'MSGEXPLGEMT', 2, 0, 668, 0, 8), (669, 'MSGDUETIMENTSET', 2, 0, 669, 0, 0), (670, 'MSGRESTIMENTSET', 2, 0, 670, 0, 0), (671, 'MSGINVLAIDAMT', 2, 0, 671, 0, 0), (672, 'TXTDEPLOYSCHEDULE', 2, 1, 672, 0, 10), (673, 'MSGTKTIDMISS', 2, 0, 673, 0, 0), (674, 'MSGFLRTTTMISS', 2, 0, 674, 0, 0), (675, 'MSGSNDRMISS', 2, 0, 675, 0, 0), (676, 'MSGTAGNMMISS', 2, 0, 676, 0, 2), (677, 'MSGINVOPT', 2, 0, 677, 0, 0), (678, 'MSGSNGLTKT', 2, 0, 678, 0, 2), (679, 'TXTDEPLOYSTRATEGY', 2, 1, 679, 0, 10), (680, 'MSGINVLDOLDPWD', 2, 0, 680, 0, 1), (681, 'MSGSTFNTSEL', 2, 0, 681, 0, 6), (682, 'TXTBUILDDEPLOY', 2, 1, 682, 0, 0), (683, 'TXTTESTINGAPPROVAL', 2, 1, 683, 0, 10), (684, 'TXTDISRUPTIONMITIGATION', 2, 1, 684, 0, 10), (685, 'MSGPASSSET', 2, 0, 685, 0, 0), (686, 'TXTREADYTODEPLOY', 2, 1, 686, 0, 10), (687, 'MSGFLDNTSEL', 2, 0, 687, 0, 1), (688, 'MSGEVTNTSEL', 2, 0, 688, 0, 0), (689, 'MSGMGRTDANTSEL', 2, 0, 689, 0, 8), (690, 'TXTFINANCIALASSET', 2, 1, 690, 0, 10), (691, 'MSGPURCHASEORUPGRADEMES', 2, 0, 691, 0, 0), (692, 'MSGCOREMODULEDELETE', 2, 0, 692, 0, 8), (693, 'MSGINCOMPLETEINFO', 2, 0, 693, 0, 0), (694, 'MSGQUICKWIDGETNOTFND', 2, 0, 694, 0, 0), (695, 'MSGEMPTYERRLOG', 2, 0, 695, 0, 8), (696, 'TXTPROCESSEDMATERIAL', 2, 1, 696, 0, 10), (697, 'MSGCLIENTADDED', 2, 0, 697, 0, 0), (698, 'MSGDOMAINNOTFOUND', 2, 0, 698, 0, 0), (699, 'MSGDEPTNTFND', 2, 0, 699, 0, 0), (700, 'MSGSTFNTFND', 2, 0, 700, 0, 0), (701, 'MSGTKTRPLD', 2, 0, 701, 0, 0), (702, 'MSGDEPTCHNG', 2, 0, 702, 0, 0), (703, 'MSGTKTTYPCHG', 2, 0, 703, 0, 0), (704, 'MSGFLGCHG', 2, 0, 704, 0, 0), (705, 'MSGTKTASSIG', 2, 0, 705, 0, 0), (706, 'MSGTKTTRSH', 2, 0, 706, 0, 0), (707, 'MSGTKTFRWD', 2, 0, 707, 0, 0), (708, 'MSGTKTDELETED', 2, 0, 708, 0, 0), (709, 'MSGSLACHG', 2, 0, 709, 0, 0), (710, 'MSGSPAMMRK', 2, 0, 710, 0, 0), (711, 'MSGUNSPAM', 2, 0, 711, 0, 0), (712, 'MSGCANNOTREMOVEFIRSTCRIRERIA', 2, 0, 712, 0, 0), (713, 'MSGREQFILDISORDERNUM', 2, 0, 713, 0, 0), (714, 'TXTSERVICERELEASEDETAILS', 2, 1, 714, 0, 10), (715, 'TXTUSECSVCITYPE', 2, 0, 715, 0, 14), (716, 'vis_ticket_post_count', 2, 0, 716, 0, 7), (717, 'TXTMONITORINGSTARTDATE', 2, 1, 717, 0, 10), (718, 'TXTMONITORINGENDDATE', 2, 1, 718, 0, 10), (719, 'TXTMONITORINGREVIEW', 2, 1, 719, 0, 10), (720, 'vis_client_debit', 2, 0, 720, 0, 7), (721, 'vis_client_group_credit', 2, 0, 721, 0, 7), (722, 'vis_client_group_debit', 2, 0, 722, 0, 7), (723, 'vis_client_paid_invoice_count', 2, 0, 723, 0, 7), (724, 'vis_client_unpaid_invoice_count', 2, 0, 724, 0, 5), (725, 'TXTCONFIRMKNWOLEDGE', 2, 1, 725, 0, 10), (726, 'TXTQUALITYREQUIREMENT', 2, 1, 726, 0, 10), (727, 'TXTPOSTIMPLREVIEW', 2, 1, 727, 0, 10), (728, 'TXTCLOSINGDATE', 2, 1, 728, 0, 0), (729, 'TXTPROPERTIES', 2, 0, 729, 0, 0), (730, 'TXTPEOPLE', 2, 0, 730, 0, 0), (731, 'MSGMDLEXST', 2, 0, 731, 0, 8), (732, 'MSGVIVCNTDEL', 2, 0, 732, 0, 8), (733, 'TXTSEARCHTRASH', 2, 0, 733, 0, 0), (734, 'TXTSEARCHSPAM', 2, 0, 734, 0, 0), (735, 'TXTTRASH', 2, 0, 735, 0, 0), (736, 'TXTSPAM', 2, 0, 736, 0, 0), (737, 'TXTPRINT', 1, 0, 737, 0, 0), (738, 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'TXTUPDATEPPAYMNT', 2, 0, 1040, 0, 8), (1041, 'TXTUPDATETAX', 2, 0, 1041, 0, 8), (1042, 'MSGTRANSACTIONKEYEMPTY', 2, 0, 1042, 0, 8), (1043, 'TXTADDLOCALISATION', 2, 0, 1043, 0, 8), (1044, 'TXTSEARCHWORDPHRESES', 2, 0, 1044, 0, 8), (1045, 'TXTLANGVAR', 2, 0, 1045, 0, 8), (1046, 'TXTLANGVAL', 2, 0, 1046, 0, 8), (1047, 'MSGLANGTRANS', 2, 0, 1047, 0, 8), (1048, 'MSGLANGVARCAP', 2, 0, 1048, 0, 8), (1049, 'MSGLANGVARAVIL', 2, 0, 1049, 0, 8), (1050, 'MSGSERBOX', 2, 0, 1050, 0, 8), (1051, 'TXTDELLOCAL', 2, 0, 1051, 0, 8), (1052, 'TXTPER', 2, 0, 1052, 0, 0), (1053, 'TXTWEEK', 2, 0, 1053, 0, 0), (1054, 'TXTTICKETSBYTYPE', 2, 0, 1054, 0, 7), (1055, 'TXTTICKETSBYCHANNELS', 2, 0, 1055, 0, 7), (1056, 'TXTTICKETSBYPRIORITIES', 2, 0, 1056, 0, 7), (1057, 'TXTPOINTS', 2, 0, 1057, 0, 0), (1058, 'TXTTKTREPLIEDAFTEROVERDUETIME', 2, 0, 1058, 0, 7), (1059, 'TXTTKTREPLIEDWITHOUTSLA', 2, 0, 1059, 0, 7), (1060, 'TXTTKTREPLIEDWITHINDUETIME', 2, 0, 1060, 0, 7), (1061, 'TXTALLDOMAIN', 2, 0, 1061, 0, 0), (1062, 'TXTHIDERECIPIENTNPEOPLE', 2, 0, 1062, 0, 7), (1063, 'TXTUPDATECHANNEL', 2, 0, 1063, 0, 0), (1064, 'TXTDELCHANNEL', 2, 0, 1064, 0, 0), (1065, 'TXTHEIGHT', 2, 0, 1065, 0, 14), (1066, 'MSGCHLNOTUP', 2, 0, 1066, 0, 0), (1067, 'MSGIMGSIZE', 2, 0, 1067, 0, 8), (1068, 'MSGCORECHANNELSTATUS', 2, 0, 1068, 0, 0), (1069, 'TXTMAINTAIN', 2, 0, 1069, 0, 0), (1070, 'MSGSTAFFMISS', 2, 0, 1070, 0, 8), (1071, 'MSGENABLETICKCONV', 2, 0, 1071, 0, 8), (1072, 'MSGRECORDNOTFOUND', 1, 0, 1072, 0, 0), (1073, 'TXTRPTRTYPETITLE', 2, 0, 1073, 0, 7), (1074, 'MSGSEARCHING', 2, 0, 1074, 0, 0), (1075, 'MSGREQFLDSEMTY', 2, 0, 1075, 0, 0), (1076, 'TXTADDTAG', 2, 0, 1076, 0, 0), (1077, 'TXTDELETEBLABCOMMENT', 2, 0, 1077, 0, 6), (1078, 'TXTLOGINTIME', 2, 0, 1078, 0, 8), (1079, 'TXTONLINE', 2, 0, 1079, 0, 0), (1080, 'TXTOFFLINE', 2, 0, 1080, 0, 0), (1081, 'TXTTYPECOMMENTHERE', 2, 0, 1081, 0, 0), (1082, 'TXTBLABSHAREDWITH', 2, 0, 1082, 0, 6), (1083, 'TXTREPLYWITHQUOTE', 2, 0, 1083, 0, 0), (1084, 'TXTDISPLAYNOTEONTICKETDETAILS', 2, 0, 1084, 0, 2), (1085, 'TXTNOTES', 2, 0, 1085, 0, 0), (1086, 'TXTENTTXTLOGO', 2, 0, 1086, 0, 8), (1087, 'TXTTYPETOSEARCHEXISTINGCLIENTSEMAILADDRESS', 2, 0, 1087, 0, 0), (1088, 'TXTTYPEHEREANDPRESSENTERTOSAVE', 2, 0, 1088, 0, 0), (1089, 'MSGCOREORGSTATUS', 2, 0, 1089, 0, 3), (1090, 'MSGWELCOMELINEONE', 1, 0, 1090, 0, 2), (1091, 'TXTSERVICEASSIGNEDTONOBODY', 2, 0, 1091, 0, 7), (1092, 'TXTTKTBAL', 1, 0, 1092, 0, 0), (1093, 'MSGINFOMISS', 1, 0, 1093, 0, 0), (1094, 'MSGSUCCOPRT', 1, 0, 1094, 0, 0), (1095, 'MSGERROPRT', 1, 0, 1095, 0, 0), (1096, 'TXTLINK', 2, 0, 1096, 0, 0), (1097, 'TXTRELATESTO', 2, 0, 1097, 0, 0), (1098, 'TXTISRELATEDTO', 2, 0, 1098, 0, 0), (1099, 'TXTISAPARENTOF', 2, 0, 1099, 0, 0), (1100, 'TXTISACHILDOF', 2, 0, 1100, 0, 0), (1101, 'TXTDEPENDSON', 2, 0, 1101, 0, 0), (1102, 'TXTISDEPENDEDON', 2, 0, 1102, 0, 0), (1103, 'TXTDUPLICATES', 2, 0, 1103, 0, 0), (1104, 'TXTISADUPLICATEDBY', 2, 0, 1104, 0, 0), (1105, 'TXTPROFURL', 2, 0, 1105, 0, 0), (1106, 'TXTDELETELINK', 2, 0, 1106, 0, 2), (1107, 'TXTUNLINK', 2, 0, 1107, 0, 2), (1108, 'TXTLINKTICKET', 2, 0, 1108, 0, 0), (1109, 'TXTSPLIT', 2, 0, 1109, 0, 2), (1110, 'TXTSPLITTICKETPOST', 2, 0, 1110, 0, 2), (1111, 'TXTSPLITINTO', 2, 0, 1111, 0, 2), (1112, 'TXTEXISTINGTICKET', 2, 0, 1112, 0, 2), (1113, 'TXTENTERTICKETSUBJECT', 2, 0, 1113, 0, 2), (1114, 'TXTENTERTICKETHASH', 2, 0, 1114, 0, 2), (1115, 'TXTRPTRLEVELTITLE', 2, 0, 1115, 0, 7), (1116, 'TXTINVOICEDATE', 1, 0, 1116, 0, 0), (1117, 'TXTIMACERR', 2, 0, 1117, 0, 0), (1118, 'TXTINVOICEITEMS', 2, 0, 1118, 0, 5), (1119, 'TXTDESCRIPTIONS', 2, 0, 1119, 0, 0), (1120, 'TXTTAXED', 2, 0, 1120, 0, 5), (1121, 'TXTAPPLYCREDIT', 2, 0, 1121, 0, 5), (1122, 'TXTAPPROVALREQ', 2, 0, 1122, 0, 2), (1123, 'MSGINVAMT', 2, 0, 1123, 0, 0), (1124, 'TXTAVAILABLECREDIT', 2, 0, 1124, 0, 5), (1125, 'TXTDELINVOICEITEM', 2, 0, 1125, 0, 5), (1126, 'TXTREMOVECREDIT', 2, 0, 1126, 0, 5), (1127, 'TXTCREDITAPPLIED', 2, 0, 1127, 0, 5), (1128, 'MSGNUMCREDITVAL', 2, 0, 1128, 0, 5), (1129, 'MSGGREATERCREDITREMOVE', 2, 0, 1129, 0, 5), (1130, 'MSGNOTSUFFICIENTCREDIT', 2, 0, 1130, 0, 5), (1131, 'TXTSELECTMAILTEMPLATE', 2, 0, 1131, 0, 5), (1132, 'TXTDELORDER', 2, 0, 1132, 0, 5), (1133, 'MSGNOMORECREDITTHANTOTAL', 2, 0, 1133, 0, 5), (1134, 'MSGARTNTSEL', 2, 0, 1134, 0, 4), (1135, 'TXTDISAPPROVE', 2, 0, 1135, 0, 0), (1136, 'MSGCOMNTSEL', 2, 0, 1136, 0, 4), (1137, 'MSGSERART', 1, 0, 1137, 0, 0), (1138, 'MSGSERARTBOX', 2, 0, 1138, 0, 4), (1139, 'TXTSOCIALMEDIADETAILS', 2, 0, 1139, 0, 0), (1140, 'TXTIGNORED', 2, 0, 1140, 0, 0), (1141, 'TXTLICENSECONTROL', 2, 0, 1141, 0, 0), (1142, 'TXTGAMIFICATION', 2, 0, 1142, 0, 0), (1143, 'TXTADDPOINT', 2, 0, 1143, 0, 8), (1144, 'TXTBONUSPOINT', 2, 0, 1144, 0, 0), (1145, 'TXTAWARDPOINT', 2, 0, 1145, 0, 8), (1146, 'TXTSTAFFLEVEL', 2, 0, 1146, 0, 8), (1147, 'TXTKING', 2, 0, 1147, 0, 8), (1148, 'TXTQUEEN', 2, 0, 1148, 0, 8), (1149, 'TXTROOK', 2, 0, 1149, 0, 8), (1150, 'TXTBISHOP', 2, 0, 1150, 0, 8), (1151, 'TXTKNIGHT', 2, 0, 1151, 0, 8), (1152, 'TXTPAWN', 2, 0, 1152, 0, 8), (1153, 'TXTNUMERICVALIDATIONERROR', 2, 0, 1153, 0, 8), (1154, 'TXTQUEST', 2, 0, 1154, 0, 0), (1155, 'TXTQUESTADD', 2, 0, 1155, 0, 8), (1156, 'TXTQUESTTYPE', 2, 0, 1156, 0, 0), (1157, 'TXTRESOLVINGTYPE', 2, 0, 1157, 0, 0), (1158, 'TXTQUESTOBJECTIVE', 2, 0, 1158, 0, 8), (1159, 'TXTRESOLVE', 2, 0, 1159, 0, 8), (1160, 'TXTBADGE', 2, 0, 1160, 0, 0), (1161, 'TXTNAMEYOURQUEST', 2, 0, 1161, 0, 8), (1162, 'TXTQUESTDESCRIPTION', 2, 0, 1162, 0, 8), (1163, 'TXTARTICLECOUNT', 2, 0, 1163, 0, 8), (1164, 'TXTTICKETSLOVEDSPAN', 2, 0, 1164, 0, 8), (1165, 'TXTTICKETMATCHINGBELOWCONTAIN', 2, 0, 1165, 0, 8), (1166, 'TXTARTICLEQUESTTIMEKNOW', 2, 0, 1166, 0, 8), (1167, 'TXTCREATE', 2, 0, 1167, 0, 0), (1168, 'TXTDELQUEST', 2, 0, 1168, 0, 8), (1169, 'TXTUPDATEQUEST', 2, 0, 1169, 0, 8), (1170, 'TXTSELECTBADGE', 2, 0, 1170, 0, 8), (1171, 'TXTBADGEIMAGEMSG', 2, 0, 1171, 0, 8), (1172, 'MSGINVOICENOTSELECTED', 2, 0, 1172, 0, 0), (1173, 'TXTTHISTICKETISLINKEDWITHOTHER', 2, 0, 1173, 0, 0), (1174, 'TXTTRANSACTION', 2, 0, 1174, 0, 5), (1175, 'TXTUPDATEORDER', 2, 0, 1175, 0, 5), (1176, 'TXTPAYMENTSTATUS', 2, 0, 1176, 0, 0), (1177, 'TXTNOINVOICE', 2, 0, 1177, 0, 0), (1178, 'TXTADDINVOICEPAYMENT', 2, 0, 1178, 0, 5), (1179, 'MSGNUMERICDATAREQ', 2, 0, 1179, 0, 0), (1180, 'MSGSERACHTEXTEMPTY', 1, 0, 1180, 0, 0), (1181, 'TXTNOTHINGTODISPLAY', 1, 0, 1181, 0, 0), (1182, 'TXTTODAYS', 2, 0, 1182, 0, 0), (1183, 'TXTSEARCHINVOICE', 2, 0, 1183, 0, 5), (1184, 'TXTFILTERRESULT', 2, 0, 1184, 0, 0), (1185, 'TXTSORTBY', 1, 0, 1185, 0, 0), (1186, 'TXTSELECTSTAFF', 2, 0, 1186, 0, 0), (1187, 'MSGLISTCNTNUMERIC', 2, 0, 1187, 0, 0), (1188, 'TXTACTIVE', 1, 0, 1188, 0, 0), (1189, 'TXTPENDING', 1, 0, 1189, 0, 0), (1190, 'TXTINCOMPLETE', 1, 0, 1190, 0, 0), (1191, 'TXTINVOICEDUEONDAYS', 2, 0, 1191, 0, 8), (1192, 'MSGNUMERICVALIDATIONFORINVDUE', 2, 0, 1192, 0, 8), (1193, 'MSGNUMERICVALIDATIONFORBILLRT', 2, 0, 1193, 0, 8), (1194, 'TXTOVERVIEW', 2, 0, 1194, 0, 0), (1195, 'TXTTOTALTICKETS', 2, 0, 1195, 0, 7), (1196, 'TXTTOTALTICKETSREPLIED', 2, 0, 1196, 0, 7), (1197, 'TICKETSREPLEDPERHOUR', 2, 0, 1197, 0, 7), (1198, 'TXTTOTALTICKETSCLOSED', 2, 0, 1198, 0, 7), (1199, 'TXTOTALOVERDUETICKETS', 2, 0, 1199, 0, 7), (1200, 'TXTAVGSLAMAINTAINED', 2, 0, 1200, 0, 7), (1201, 'TXTYESTERDAY', 2, 0, 1201, 0, 8), (1202, 'TXTSELFHELFARTICLE', 2, 0, 1202, 0, 0), (1203, 'TXTTICKSBYSTATUS', 2, 0, 1203, 0, 7), (1204, 'TXTTEXT', 2, 0, 1204, 0, 0), (1205, 'TXTLASTMONTH', 2, 0, 1205, 0, 0), (1206, 'TXTLASTWEEK', 2, 0, 1206, 0, 0), (1207, 'MSGINVCRED', 2, 0, 1207, 0, 5), (1208, 'MSGPWDRESET', 2, 0, 1208, 0, 3), (1209, 'TXTRESOLUSION', 2, 0, 1209, 0, 2), (1210, 'TXTLOCKED', 2, 0, 1210, 0, 0), (1211, 'TXTUNLOCKED', 2, 0, 1211, 0, 0), (1212, 'TXTCLIENTLANGUAGE', 2, 0, 1212, 0, 0), (1213, 'TXTTOEMAIL', 2, 0, 1213, 0, 0), (1214, 'TXTDELPIN', 2, 0, 1214, 0, 1), (1215, 'MSGMOVETODEPT', 2, 0, 1215, 0, 2), (1216, 'TXTSENDTO', 2, 0, 1216, 0, 0), (1217, 'TXTALLTEAM', 2, 0, 1217, 0, 8), (1218, 'MSGTICKHASHTOMRG', 2, 0, 1218, 0, 2), (1219, 'MSGTICKHASHLINK', 2, 0, 1219, 0, 0), (1220, 'TXTMULTIPLEOWNERS', 2, 0, 1220, 0, 0), (1221, 'TXTOWNERS', 2, 0, 1221, 0, 0), (1222, 'TXTSENDNOTIFORNEWBLAB', 2, 0, 1222, 0, 0), (1223, 'TXTCHANGELABEL', 2, 0, 1223, 0, 8), (1224, 'TXTCHANGECHANNEL', 2, 0, 1224, 0, 8), (1225, 'MSGTICKFRMDIFFDOMNOTMERGE', 2, 0, 1225, 0, 2), (1226, 'TXTFORWARDEDTO', 1, 0, 1226, 0, 2), (1227, 'TXTTO', 1, 0, 1227, 0, 0), (1228, 'TXTREPLIEDTO', 1, 0, 1228, 0, 0), (1229, 'TXTSECURITY', 2, 0, 1229, 0, 0), (1230, 'MSGSENDREGISTRATIONEMAIL', 2, 0, 1230, 0, 3), (1231, 'MSGOPTIONVALREQ', 2, 0, 1231, 0, 8), (1232, 'MSGAUTOGENERATEPASSWORD', 2, 0, 1232, 0, 0), (1233, 'TXTADDSECURITY', 2, 0, 1233, 0, 8), (1234, 'TXTIPSECURITY', 2, 0, 1234, 0, 8), (1235, 'TXTPASSWORDSECURITY', 2, 0, 1235, 0, 8), (1236, 'TXTSECURITYIPCHK', 2, 0, 1236, 0, 8), (1237, 'TXTSINGLE', 2, 0, 1237, 0, 8), (1238, 'TXTRANGE', 2, 0, 1238, 0, 8); INSERT INTO `avis_language_variables` VALUES (1239, 'TXTRESOLUSIONON', 2, 0, 1239, 0, 2), (1240, 'TXTPASSWORDFORMAT', 2, 0, 1240, 0, 0), (1241, 'MSGSHOWPASSWORD', 2, 0, 1241, 0, 0), (1242, 'MSGIMGVERIFY', 1, 0, 1242, 0, 0), (1243, 'TXTDISPLAYCUSTOMONTICKETDETAILS', 2, 0, 1243, 0, 2), (1244, 'MSGMORETHANONEREQFORSPLIT', 2, 0, 1244, 0, 2), (1245, 'TXTIPEX', 2, 0, 1245, 0, 8), (1246, 'TXTIPORIPRANGE', 2, 0, 1246, 0, 8), (1247, 'TXTDELSECURITY', 2, 0, 1247, 0, 8), (1248, 'MSGINVALIDIPR', 2, 0, 1248, 0, 8), (1249, 'MSGINVALIDIP', 2, 0, 1249, 0, 8), (1250, 'MSGIPBAN', 2, 0, 1250, 0, 0), (1251, 'TXTMACROS', 2, 0, 1251, 0, 0), (1252, 'TXTADDMACRO', 2, 0, 1252, 0, 1), (1253, 'TXTUPDATEMACRO', 2, 0, 1253, 0, 1), (1254, 'TXTIPORIPRANGELIST', 2, 0, 1254, 0, 8), (1255, 'TXTAPPLYMACRO', 2, 0, 1255, 0, 0), (1256, 'TXTPASSWORDSRENGTH', 1, 0, 1256, 0, 0), (1257, 'TXTWEAK', 1, 0, 1257, 0, 0), (1258, 'TXTMEDIUM', 1, 0, 1258, 0, 0), (1259, 'TXTSTRONG', 1, 0, 1259, 0, 0), (1260, 'TXTVERYSTRONG', 1, 0, 1260, 0, 0), (1261, 'TXTNOTALLOWED', 1, 0, 1261, 0, 0), (1262, 'TXTALLOWED', 1, 0, 1262, 0, 0), (1263, 'TXTPASSWORDNOTALLOWED', 1, 0, 1263, 0, 0), (1264, 'TXTDISPLAYSETTINGS', 2, 0, 1264, 0, 0), (1265, 'TXTEXPENSETYPE', 2, 0, 1265, 0, 8), (1266, 'TXTREDIRECTURL', 2, 0, 1266, 0, 8), (1267, 'TXTDEVELOPERKEY', 2, 0, 1267, 0, 8), (1268, 'TXTACTIVITYLOG', 2, 0, 1268, 0, 0), (1269, 'TXTACTIVITY', 2, 0, 1269, 0, 0), (1270, 'MSGEMACTIVITYLOG', 2, 0, 1270, 0, 8), (1271, 'TXTADDSURVEYGRP', 2, 0, 1271, 0, 8), (1272, 'TXTUPDATESURVEYGRP', 2, 0, 1272, 0, 8), (1273, 'TXTDELETESURVEYGROUP', 2, 0, 1273, 0, 8), (1274, 'MSGDELSURVEYGRP', 1, 0, 1274, 0, 8), (1275, 'TXTCOSTMODEL', 2, 0, 1275, 0, 8), (1276, 'TXTADDSURVEY', 2, 0, 1276, 0, 8), (1277, 'TXTUPDATESURVEY', 2, 0, 1277, 0, 8), (1278, 'TXTDELETESURVEY', 2, 0, 1278, 0, 8), (1279, 'TXTSURVEYFIELD', 2, 0, 1279, 0, 0), (1280, 'TXTADDSURVEYFIELD', 2, 0, 1280, 0, 8), (1281, 'TXTDELETESURVEYFIELD', 2, 0, 1281, 0, 8), (1282, 'TXTUPDATESURVEYFIELD', 2, 0, 1282, 0, 8), (1283, 'TXTSURVEY', 1, 0, 1283, 0, 0), (1284, 'MSGALREADYSUBMIT', 1, 0, 1284, 0, 0), (1285, 'TXTVISITOR', 2, 0, 1285, 0, 0), (1286, 'TXTCHATDETAILS', 2, 0, 1286, 0, 8), (1287, 'TXTCHATTRANSCRIPT', 2, 0, 1287, 0, 8), (1288, 'TXTCHAT', 2, 0, 1288, 0, 0), (1289, 'MSGPASSMISSMTCH', 1, 0, 1289, 0, 0), (1290, 'TXTSCRIPT', 2, 0, 1290, 0, 8), (1291, 'TXTDATEFROM', 2, 0, 1291, 0, 0), (1292, 'TXTDATETO', 2, 0, 1292, 0, 0), (1293, 'TXTVISITOREMAIL', 2, 0, 1293, 0, 8), (1294, 'TXTVISITORNAME', 2, 0, 1294, 0, 8), (1295, 'TXTSTAFFNAME', 2, 0, 1295, 0, 0), (1296, 'TXTCHATDURATION', 2, 0, 1296, 0, 8), (1297, 'TXTSELECTMODULE', 2, 0, 1297, 0, 8), (1298, 'MSGEMAILMISS', 1, 0, 1298, 0, 0), (1299, 'MSGINVALIDLOGINDETAILS', 1, 0, 1299, 0, 0), (1300, 'TXTCLEANUP', 2, 0, 1300, 0, 8), (1301, 'TXTCONVERTTOTICKET', 2, 0, 1301, 0, 0), (1302, 'TXTSYSTEMCLEANUP', 2, 0, 1302, 0, 0), (1303, 'TXTUPTODATE', 2, 0, 1303, 0, 8), (1304, 'MSGCLIENDEMLMISS', 1, 0, 1304, 0, 0), (1305, 'TXTCLEANERROLOG', 2, 0, 1305, 0, 8), (1306, 'TXTCLEANPARSERLOG', 2, 0, 1306, 0, 8), (1307, 'TXTCLEANSENTMAIL', 2, 0, 1307, 0, 8), (1308, 'TXTCLEANGATWAYTLOG', 2, 0, 1308, 0, 8), (1309, 'TXTCLEANACTIVITYLOG', 2, 0, 1309, 0, 8), (1310, 'TXTCLEANAUDITLOG', 2, 0, 1310, 0, 8), (1311, 'TXTASSETDEPARTMENT', 1, 0, 1311, 0, 0), (1312, 'MSGSURVEYERR', 1, 0, 1312, 0, 8), (1313, 'TXTCHECKOUT', 1, 0, 1313, 0, 0), (1314, 'TXTSELECTEDPRODUCT', 1, 0, 1314, 0, 0), (1315, 'TXTSUBTOTAL', 1, 0, 1315, 0, 5), (1316, 'TXTSELSURVEY', 2, 0, 1316, 0, 7), (1317, 'TXTDISCOVERY', 2, 0, 1317, 0, 0), (1318, 'TXTTASKTITLE', 2, 0, 1318, 0, 0), (1319, 'TXTIMPORT', 2, 0, 1319, 0, 0), (1320, 'MSGSLECTUPLOADCSVFILE', 2, 0, 1320, 0, 0), (1321, 'TXTSELECTCSV', 2, 0, 1321, 0, 0), (1322, 'MSGACCSSDND', 1, 0, 1322, 0, 0), (1323, 'TXTSEARCHSTRING', 2, 0, 1323, 0, 0), (1324, 'TXTCLICKHERE', 2, 0, 1324, 0, 0), (1325, 'TXTSETSCHEDULE', 2, 0, 1325, 0, 1), (1326, 'TXTSENDLOGINDETAILS', 2, 0, 1326, 0, 8), (1327, 'TXTDONOTSENDEMAIL', 2, 0, 1327, 0, 8), (1328, 'MSGSELCLIENT', 2, 0, 1328, 0, 8), (1329, 'TXTGOTOMEETINGS', 2, 0, 1329, 0, 0), (1330, 'MSGFIELDSNTSELECTED', 2, 0, 1330, 0, 0), (1331, 'TXTSURVEYDATE', 2, 0, 1331, 0, 0), (1332, 'TXTCALLBACKURL', 2, 0, 1332, 0, 8), (1333, 'TXTSURVEYDETAILS', 2, 0, 1333, 0, 0), (1334, 'TXTMARKASCOMPLETE', 2, 0, 1334, 0, 0), (1335, 'TXTDATAWIPING', 2, 0, 1335, 0, 0), (1336, 'TXTOR', 1, 0, 1336, 0, 0), (1337, 'TXTEDITCUSTOMFIELD', 1, 0, 1337, 0, 0), (1338, 'TXTNOTSPECIFIED', 2, 0, 1338, 0, 8), (1339, 'TXTSENDDATAWIPINGREQ', 2, 0, 1339, 0, 14), (1340, 'TXTMEETINGID', 2, 0, 1340, 0, 0), (1341, 'TXTMAXPARTICIPANTS', 2, 0, 1341, 0, 0), (1342, 'TXTMEETINGKEY', 2, 0, 1342, 0, 0), (1343, 'TXTMEETINGTYPE', 2, 0, 1343, 0, 0), (1344, 'TXTMEETINGUNIQUEID', 2, 0, 1344, 0, 0), (1345, 'TXTADDMEETING', 2, 0, 1345, 0, 0), (1346, 'TXTPASSWORDREQUIRED', 2, 0, 1346, 0, 8), (1347, 'TXTIMMEDIATE', 2, 0, 1347, 0, 0), (1348, 'TXTSCHEDULED', 2, 0, 1348, 0, 0), (1349, 'TXTREMOTEACCESS', 2, 0, 1349, 0, 0), (1350, 'TXTGOTOASSIST', 2, 0, 1350, 0, 0), (1351, 'TXTINTEGRATIONAPP', 2, 0, 1351, 0, 1), (1352, 'TXTLEGISLATIONCOMPLIANCE', 2, 0, 1352, 0, 0), (1353, 'TXTDOWNLOAD', 2, 0, 1353, 0, 0), (1354, 'TXTNEXTOVERDUETICKETS', 2, 0, 1354, 0, 2), (1355, 'TXTFIFTEENMINUTES', 2, 0, 1355, 0, 0), (1356, 'TXTTHIRTYMINUTES', 2, 0, 1356, 0, 0), (1357, 'TXTONEDAY', 2, 0, 1357, 0, 0), (1358, 'TXTTASK', 2, 0, 1358, 0, 0), (1359, 'TXTTODAYTASK', 2, 0, 1359, 0, 1), (1360, 'TXTMYTASK', 2, 0, 1360, 0, 0), (1361, 'TXTASSIGNEDTASK', 2, 0, 1361, 0, 0), (1362, 'TXTOVERDUETASK', 2, 0, 1362, 0, 0), (1363, 'TXTMARKASCANCEL', 2, 0, 1363, 0, 0), (1364, 'TXTUPDATETASK', 2, 0, 1364, 0, 0), (1365, 'MSGTASKMARKASCANCELLED', 2, 0, 1365, 0, 0), (1366, 'MSGTASKMARKASCOMPLETED', 2, 0, 1366, 0, 0), (1367, 'TXTDELETEGOTOMEETING', 2, 0, 1367, 0, 0), (1368, 'MSGTASKOVERDUE', 2, 0, 1368, 0, 1), (1369, 'TXTADDUSER', 2, 0, 1369, 0, 0), (1370, 'TXTBILLINGACCESS', 1, 0, 1370, 0, 0), (1371, 'TXTWEBLINK', 2, 0, 1371, 0, 0), (1372, 'MSGSEARCHTASK', 2, 0, 1372, 0, 0), (1373, 'TXTCONFERENCECALLINFO', 2, 0, 1373, 0, 0), (1374, 'MSGSERACHTASKBOX', 2, 0, 1374, 0, 0), (1375, 'TXTCREATEMEETING', 2, 0, 1375, 0, 0), (1376, 'TXTMEETING', 2, 0, 1376, 0, 0), (1377, 'TXTJOINURL', 2, 0, 1377, 0, 0), (1378, 'TXTJOINDATE', 2, 0, 1378, 0, 0), (1379, 'TXTADDASSIST', 2, 0, 1379, 0, 8), (1380, 'TXTMYFAVOURITES', 2, 0, 1380, 0, 0), (1381, 'TXTCUSTOMDATA', 2, 0, 1381, 0, 0), (1382, 'TXTCOPYTOCLIPBOARD', 2, 0, 1382, 0, 0), (1383, 'TXTGROUPID', 2, 0, 1383, 0, 8), (1384, 'TXTSETASFEATUREDARTICLE', 2, 0, 1384, 0, 0), (1385, 'TXTASSIGNEDUSERID', 2, 0, 1385, 0, 0), (1386, 'TXTASSIGNEDAT', 2, 0, 1386, 0, 0), (1387, 'TXTENDCUSTOMERLINK', 2, 0, 1387, 0, 0), (1388, 'TXTSUPPORTERLINK', 2, 0, 1388, 0, 0), (1389, 'TXTCREATEDAT', 2, 0, 1389, 0, 0), (1390, 'TXTVALIDUNTIL', 2, 0, 1390, 0, 0), (1391, 'TXTDISPOSALREGULATION', 2, 0, 1391, 0, 0), (1392, 'TXTPRIVACYDOC', 2, 0, 1392, 0, 0), (1393, 'TXTSEARCHSTATE', 2, 0, 1393, 0, 0), (1394, 'TXTEXPERTNAME', 2, 0, 1394, 0, 0), (1395, 'TXTEXPERTEMAIL', 2, 0, 1395, 0, 0), (1396, 'TXTMERGEINTO', 2, 0, 1396, 0, 2), (1397, 'TXTRESETPASSWORD', 1, 0, 1397, 0, 0), (1398, 'TXTUNASSIGNED', 1, 0, 1398, 0, 0), (1399, 'TXTDOWNLOADQUEUE', 2, 0, 1399, 0, 7), (1400, 'TXTSAVEREPORT', 2, 0, 1400, 0, 7), (1401, 'TXTREPORTTITLE', 2, 0, 1401, 0, 0), (1402, 'TXTDELETESELFHELPCOMMENT', 2, 0, 1402, 0, 4), (1403, 'TXTCOMPLETEDDATE', 2, 0, 1403, 0, 7), (1404, 'MSGSURE', 1, 0, 1404, 0, 0), (1405, 'MSGCLTUSERNAMEEXIST', 1, 0, 1405, 0, 0), (1406, 'TXTDELETEWEBEX', 2, 0, 1406, 0, 8), (1407, 'TXTSITEID', 2, 0, 1407, 0, 8), (1408, 'TXTPARTNERID', 2, 0, 1408, 0, 8), (1409, 'TXTTOTALPOSTCOUNT', 2, 0, 1409, 0, 7), (1410, 'TXTTOTALAVGRESPONSETIME', 2, 0, 1410, 0, 7), (1411, 'TXTTOTALAVGSLAMAINTAINED', 2, 0, 1411, 0, 7), (1412, 'TXTTOTALAVGSLATIME', 2, 0, 1412, 0, 7), (1413, 'TXTTOTALAVGRESOLVETIME', 2, 0, 1413, 0, 7), (1414, 'TXTWORST', 2, 0, 1414, 0, 0), (1415, 'TXTNORMAL', 2, 0, 1415, 0, 0), (1416, 'TXTTOTALBILLTIME', 2, 0, 1416, 0, 0), (1417, 'TXTTOTALWORKTIME', 2, 0, 1417, 0, 0), (1418, 'TXTTOTALAMOUNT', 2, 0, 1418, 0, 0), (1419, 'TXTSURVEYURL', 2, 0, 1419, 0, 8), (1420, 'TXTPHYSICALLOC', 1, 0, 1420, 0, 0), (1421, 'MSGMAXIMAGEWIDTHSIZE', 2, 0, 1421, 0, 0), (1422, 'TXTSELECTDATE', 2, 0, 1422, 0, 0), (1423, 'TXTSTORAGELOC', 1, 0, 1423, 0, 0), (1424, 'TXTAFFECTEDVERSION', 2, 1, 1424, 0, 0), (1425, 'TXTRELEASEVERSION', 2, 1, 1425, 0, 0), (1426, 'TXTRELEASEDISTRIBUTION', 2, 1, 1426, 0, 0), (1427, 'TXTTECHNOLOGY', 2, 1, 1427, 0, 0), (1428, 'TXTDEPLOYDESC', 2, 1, 1428, 0, 0), (1429, 'TXTCLOSETKT', 2, 0, 1429, 0, 7), (1430, 'TXTVALIDATIONANDTESTING', 2, 0, 1430, 0, 10), (1431, 'TXTSELORG', 2, 0, 1431, 0, 0), (1432, 'TXTACCOUNTSID', 2, 0, 1432, 0, 8), (1433, 'TXTSERVICETRANSITION', 2, 0, 1433, 0, 10), (1434, 'TXTRELEASECOMPOAQC', 2, 1, 1434, 0, 0), (1435, 'TXTORGNIZATIONTICKET', 2, 0, 1435, 0, 7), (1436, 'TXTOPERATIONDATE', 2, 0, 1436, 0, 0), (1437, 'TXTCONTENT', 1, 0, 1437, 0, 0), (1438, 'TXTCLIENTSURVEY', 2, 0, 1438, 0, 7), (1439, 'TXTTICKETRATINGPERCLIENT', 2, 0, 1439, 0, 7), (1440, 'TXTCALL', 1, 0, 1440, 0, 0), (1441, 'TXTSECONDS', 2, 0, 1441, 0, 0), (1442, 'TXTPRICEUNIT', 2, 0, 1442, 0, 0), (1443, 'TXTRECORDING', 2, 0, 1443, 0, 0), (1444, 'TXTINCOMING', 2, 0, 1444, 0, 0), (1445, 'TXTOUTGOING', 2, 0, 1445, 0, 0), (1446, 'TXTCALLDETAILS', 2, 0, 1446, 0, 0), (1447, 'TXTTWILIOMSG', 2, 0, 1447, 0, 0), (1448, 'TXTSENDDATE', 1, 0, 1448, 0, 0), (1449, 'TXTMSGDEATILS', 2, 0, 1449, 0, 0), (1450, 'TXTUPDATEDATE', 2, 0, 1450, 0, 0), (1451, 'TXTSENDMESSAGE', 2, 0, 1451, 0, 0), (1452, 'TXTHANGUP', 2, 0, 1452, 0, 0), (1453, 'TXTCALLLIST', 2, 0, 1453, 0, 0), (1454, 'TXTADDITIONALFIELDS', 1, 0, 1454, 0, 0), (1455, 'TXTEDIT', 1, 0, 1455, 0, 0), (1456, 'TXTBALANCE', 1, 0, 1456, 0, 0), (1457, 'TXTRESOLUTIONTIME', 1, 0, 1457, 0, 0), (1458, 'TXTDUETIME', 1, 0, 1458, 0, 0), (1459, 'TXTOFFLINEPAYMENT', 1, 0, 1459, 0, 5), (1460, 'TXTGATEWAY', 1, 0, 1460, 0, 0), (1461, 'TXTPAYMENTMETHOD', 1, 0, 1461, 0, 5), (1462, 'TXTLEADERBOARD', 2, 0, 1462, 0, 7), (1463, 'TXTCREDIT', 1, 0, 1463, 0, 0), (1464, 'TXTHOWCANWEHELP', 1, 0, 1464, 0, 0), (1465, 'TXTINCIDENTBUILDRPT', 2, 0, 1465, 0, 7), (1466, 'TXTDEFINATION', 1, 0, 1466, 0, 2), (1467, 'TXTADDIMPACT', 2, 0, 1467, 0, 8), (1468, 'TXTDELCONFIGURATIONITEM', 2, 0, 1468, 0, 8), (1469, 'TXTUPDATEIMPACT', 2, 0, 1469, 0, 8), (1470, 'TXTSERVICEACCTESTING', 2, 1, 1470, 0, 0), (1471, 'TXTDELIMPACT', 2, 0, 1471, 0, 8), (1472, 'TXTADDRISK', 2, 0, 1472, 0, 0), (1473, 'TXTRISK', 1, 0, 1473, 0, 0), (1474, 'TXTUPDATERISK', 2, 0, 1474, 0, 8), (1475, 'TXTREJECTEDBYAPPROVER', 1, 1, 1475, 0, 0), (1476, 'TXTDELRISK', 2, 0, 1476, 0, 8), (1477, 'TXTDELCHANGETYPE', 2, 1, 1477, 0, 8), (1478, 'TXTADDCHANGETYPE', 2, 1, 1478, 0, 8), (1479, 'TXTUPDATECHANGETYPE', 2, 1, 1479, 0, 0), (1480, 'TXTRELEASETYPE', 2, 1, 1480, 0, 0), (1481, 'TXTDELRELEASETYPE', 2, 1, 1481, 0, 8), (1482, 'TXTUPDATERELEASETYPE', 2, 1, 1482, 0, 0), (1483, 'TXTADDRELEASETYPE', 2, 1, 1483, 0, 8), (1484, 'TXTCONTRACTTYPE', 2, 0, 1484, 0, 0), (1485, 'TXTASSETSTATE', 2, 0, 1485, 0, 0), (1486, 'TXTADDASSETSTATE', 2, 0, 1486, 0, 8), (1487, 'TXTUPDATEASSETSTATE', 2, 0, 1487, 0, 8), (1488, 'TXTDELASSETSTATE', 2, 0, 1488, 0, 8), (1489, 'TXTREQUESTSTAGE', 2, 1, 1489, 0, 10), (1490, 'TXTADDCONTRACTTYPE', 2, 0, 1490, 0, 8), (1491, 'TXTUPDATECONTRACTTYPE', 2, 0, 1491, 0, 8), (1492, 'TXTVENDOR', 1, 0, 1492, 0, 0), (1493, 'TXTADDVENDOR', 2, 0, 1493, 0, 8), (1494, 'TXTUPDATEVENDOR', 2, 0, 1494, 0, 8), (1495, 'TXTDELVENDOR', 2, 0, 1495, 0, 8), (1496, 'TXTPARTIALLYCOMPLETED', 2, 1, 1496, 0, 0), (1497, 'TXTROLLBACKAFTERFAILURE', 2, 1, 1497, 0, 0), (1498, 'TXTCOMPLETEDWITHFAILURE', 2, 1, 1498, 0, 0), (1499, 'TXTCOMPLETEDSUCCESSFULLY', 2, 1, 1499, 0, 0), (1500, 'TXTASSET', 1, 0, 1500, 0, 0), (1501, 'TXTPRICONTACT', 2, 0, 1501, 0, 8), (1502, 'TXTDELREQUESTSTAGE', 2, 0, 1502, 0, 7), (1503, 'TXTADDREQUESTSTAGE', 2, 0, 1503, 0, 7), (1504, 'TXTLIFECYCLESTATUS', 1, 0, 1504, 0, 0), (1505, 'TXTUPDATEREQUESTSTAGE', 2, 0, 1505, 0, 7), (1506, 'TXTONASSETEXPIRE', 2, 0, 1506, 0, 8), (1507, 'TXTFINANCEMANAGEMENT', 2, 0, 1507, 0, 0), (1508, 'TXTFINANCETYPE', 2, 0, 1508, 0, 8), (1509, 'TXTDELFINANCETYPE', 2, 0, 1509, 0, 8), (1510, 'TXTADDFINANCETYPE', 2, 0, 1510, 0, 8), (1511, 'TXTUPDATEFINANCETYPE', 2, 0, 1511, 0, 8), (1512, 'TXTADDDEPRECIATION', 2, 0, 1512, 0, 8), (1513, 'TXTDISPOSITIONSTATUS', 1, 0, 1513, 0, 0), (1514, 'TXTSELECTFINANCETYPE', 2, 0, 1514, 0, 8), (1515, 'TXTSENDAPPROVALFORCHANGES', 2, 0, 1515, 0, 8), (1516, 'TXTDELFINANCE', 2, 0, 1516, 0, 8), (1517, 'TXTCICUSTOMFIELD', 2, 0, 1517, 0, 8), (1518, 'TXTCLOSEALLTICKETSLINKEDTOCHGPRB', 2, 1, 1518, 0, 8), (1519, 'TXTUPDATELICENSETYPE', 2, 0, 1519, 0, 8), (1520, 'TXTADDLICENSETYPE', 2, 0, 1520, 0, 8), (1521, 'TXTDELLICENSETYPE', 2, 0, 1521, 0, 8), (1522, 'TXTDELCICUSTOMFIELD', 2, 0, 1522, 0, 8), (1523, 'TXTADDCICUSTOMFIELD', 2, 0, 1523, 0, 8), (1524, 'TXTDELCIPRODUCT', 2, 0, 1524, 0, 8), (1525, 'TXTADDCIPRODSTATUS', 2, 0, 1525, 0, 8), (1526, 'TXTCIPRODSTATUS', 2, 0, 1526, 0, 0), (1527, 'TXTUPDATECIPRODSTATUS', 2, 0, 1527, 0, 8), (1528, 'TXTUPDATECICUSTOMFIELD', 2, 0, 1528, 0, 8), (1529, 'TXTADDLOCATION', 2, 0, 1529, 0, 8), (1530, 'TXTCLOSEALLPRBLINKEDTOCHG', 2, 1, 1530, 0, 0), (1531, 'TXTPROCUREMODE', 2, 0, 1531, 0, 0), (1532, 'TXTADDPROCUREMODE', 2, 0, 1532, 0, 8), (1533, 'TXTUPDATEPROCUREMODE', 2, 0, 1533, 0, 8), (1534, 'TXTDELPROCUREMODE', 2, 0, 1534, 0, 8), (1535, 'TXTSTAGES', 2, 0, 1535, 0, 0), (1536, 'TXTADDDEPRECIATIONTYPE', 2, 0, 1536, 0, 8), (1537, 'TXTUPDATEDEPRECIATIONTYPE', 2, 0, 1537, 0, 8), (1538, 'TXTDELDEPRECIATIONTYPE', 2, 0, 1538, 0, 8), (1539, 'TXTISDATACOMPLETED', 2, 0, 1539, 0, 14), (1540, 'TXTCONTRACT', 2, 0, 1540, 0, 0), (1541, 'TXTCONTRACTNUMBER', 2, 0, 1541, 0, 0), (1542, 'TXTPHONENUM', 2, 0, 1542, 0, 0), (1543, 'TXTDELLOCATION', 2, 0, 1543, 0, 8), (1544, 'TXTADDCONTRACT', 2, 0, 1544, 0, 14), (1545, 'TXTLICENSECOUNT', 2, 0, 1545, 0, 0), (1546, 'MSGDATAWIPINGCOMPLETEFIRST', 2, 0, 1546, 0, 14), (1547, 'TXTNOTIFYEXPIRY', 2, 0, 1547, 0, 14), (1548, 'TXTNOTIFYBEFORE', 2, 0, 1548, 0, 14), (1549, 'TXTNOTIFYTO', 2, 0, 1549, 0, 14), (1550, 'TXTCHOOSEFILE', 2, 0, 1550, 0, 0), (1551, 'TXTTWOFACTORAUTHENTICATION', 2, 0, 1551, 0, 8), (1552, 'TXTSUCCVERIFY', 1, 0, 1552, 0, 2), (1553, 'TXTERRVERIFY', 1, 0, 1553, 0, 2), (1554, 'TXTVERIFICATIONPENDING', 1, 0, 1554, 0, 0), (1555, 'TXTUPDATECI', 2, 0, 1555, 0, 0), (1556, 'TXTGENERALLEDGER', 1, 0, 1556, 0, 0), (1557, 'TXTADDITIONALATTR', 2, 0, 1557, 0, 14), (1558, 'TXTSELECTGROUPTYPE', 2, 0, 1558, 0, 8), (1559, 'TXTCHECKIN', 2, 0, 1559, 0, 14), (1560, 'MSGREQNOTIEXP', 2, 0, 1560, 0, 8), (1561, 'TXTCHECKEDOUT', 2, 0, 1561, 0, 14), (1562, 'MSGREQCNTRTTYP', 2, 0, 1562, 0, 14), (1563, 'MSGINVCNTRTNUM', 2, 0, 1563, 0, 14), (1564, 'TXTDELCONTRACT', 2, 0, 1564, 0, 14), (1565, 'TXTAUTOAPPROVECOMMENT', 2, 0, 1565, 0, 0), (1566, 'TXTSCANNOW', 2, 0, 1566, 0, 0), (1567, 'TXTATTACHCI', 2, 0, 1567, 0, 0), (1568, 'TXTSCANING', 2, 0, 1568, 0, 14), (1569, 'TXTPLEASESELECTTODATE', 2, 0, 1569, 0, 0), (1570, 'TXTITILSERVICECATELOG', 1, 0, 1570, 0, 0), (1571, 'TXTEDITCIPRODUCT', 2, 0, 1571, 0, 14), (1572, 'TXTCIVENDOR', 2, 0, 1572, 0, 8), (1573, 'TXTWARRANTYNVALIDITY', 2, 0, 1573, 0, 0), (1574, 'TXTSELECTVENDOR', 2, 0, 1574, 0, 0), (1575, 'TXTSELECTPRODUCT', 2, 0, 1575, 0, 0), (1576, 'TXTATTACH', 1, 0, 1576, 0, 0), (1577, 'TXTITEMNAME', 2, 0, 1577, 0, 0), (1578, 'MSGPRICENUM', 2, 0, 1578, 0, 0), (1579, 'MSGQUANTITYNUM', 2, 0, 1579, 0, 8), (1580, 'TXTADDSERVICECATEGORY', 2, 0, 1580, 0, 0), (1581, 'TXTPROBLEMS', 2, 1, 1581, 0, 0), (1582, 'TXTUPDATESERVICECATEGORY', 2, 0, 1582, 0, 8), (1583, 'TXTPURCHASEANDINVOICEDETAILS', 2, 0, 1583, 0, 14), (1584, 'TXTSEARCHREQUESTER', 2, 1, 1584, 0, 0), (1585, 'TXTDUEBY', 2, 0, 1585, 0, 0), (1586, 'TXTAGENT', 2, 0, 1586, 0, 14), (1587, 'TXTADDSERVICEITEM', 2, 0, 1587, 0, 8), (1588, 'TXTQUANTITYVISIBLE', 2, 0, 1588, 0, 8), (1589, 'TXTPUBLISHED', 2, 0, 1589, 0, 0), (1590, 'TXTVISIBLETOCLIENTPORTAL', 2, 0, 1590, 0, 0), (1591, 'TXTPROBLEM', 2, 1, 1591, 0, 0), (1592, 'TXTOPENNEWPROBLEM', 2, 1, 1592, 0, 10), (1593, 'TXTUPDATESERVICEITEM', 2, 0, 1593, 0, 8), (1594, 'MSGCOSTNUM', 2, 0, 1594, 0, 0), (1595, 'TXTDELSERVICEITEM', 2, 0, 1595, 0, 8), (1596, 'TXTDELETEPAYGATEWAY', 2, 0, 1596, 0, 8), (1597, 'TXTDELSERVICECATEGORY', 2, 0, 1597, 0, 8), (1598, 'TXTFIELDNAME', 2, 0, 1598, 0, 7), (1599, 'TXTPOHASH', 2, 0, 1599, 0, 14), (1600, 'TXTPONAME', 2, 0, 1600, 0, 14), (1601, 'TXTASSIGNMENT', 2, 1, 1601, 0, 0), (1602, 'TXTDELSERVICECUSTOMFIELD', 2, 0, 1602, 0, 8), (1603, 'TXTSERVICECUSTOMFIELD', 2, 0, 1603, 0, 8), (1604, 'TXTITEMIMAGE', 2, 0, 1604, 0, 0), (1605, 'TXTCHANGES', 1, 1, 1605, 0, 0), (1606, 'TXTITILSERVICECATALOG', 1, 0, 1606, 0, 0), (1607, 'TXTITILREQUEST', 1, 0, 1607, 0, 0), (1608, 'TXTSUBMITAPROVAL', 2, 0, 1608, 0, 0), (1609, 'MSGLINKEDINIDMISS', 2, 0, 1609, 0, 1), (1610, 'MSGFACEBOOKID', 2, 0, 1610, 0, 1), (1611, 'MSGTWITTERID', 2, 0, 1611, 0, 1), (1612, 'MSGGOOGLEIDMISS', 2, 0, 1612, 0, 1), (1613, 'TXTITILITEMREQUEST', 1, 0, 1613, 0, 0), (1614, 'TXTITILPLACEREQUEST', 1, 0, 1614, 0, 2), (1615, 'TXTITILREJECT', 1, 0, 1615, 0, 0), (1616, 'TXTITILREQUESTFOR', 1, 1, 1616, 0, 10), (1617, 'TXTITILTERMINATE', 2, 0, 1617, 0, 14), (1618, 'TXTITILCANCELED', 2, 0, 1618, 0, 14), (1619, 'TXTITILREQUESTSERVICE', 1, 0, 1619, 0, 0), (1620, 'TXTSENDEMAILTOCLIENT', 2, 0, 1620, 0, 0), (1621, 'TXTASSIGNTEAM', 2, 0, 1621, 0, 0), (1622, 'TXTCREATIONTIME', 2, 0, 1622, 0, 0), (1623, 'TXTAFTER', 2, 0, 1623, 0, 0), (1624, 'TXTBEFORE', 2, 0, 1624, 0, 0), (1625, 'TXTSENDEMAILTOSTAFF', 2, 0, 1625, 0, 0), (1626, 'TXTRESOLUTIONDUETIME', 2, 0, 1626, 0, 0), (1627, 'MSGCORETYPESTATUS', 2, 0, 1627, 0, 8), (1628, 'MSGAPPROVEPENDING', 1, 0, 1628, 0, 0), (1629, 'MSGSIZEERROR', 1, 0, 1629, 0, 0), (1630, 'ERRORMSGEXTENSION', 1, 0, 1630, 0, 0), (1631, 'TXTVIEWREPLYSELFTICKET', 1, 0, 1631, 0, 0), (1632, 'MSGPRBNTACC', 2, 1, 1632, 0, 10), (1633, 'TXTPURCHASEDATE', 2, 0, 1633, 0, 14), (1634, 'TXTROOTCAUSE', 2, 1, 1634, 0, 10), (1635, 'TXTSYMPTONS', 2, 1, 1635, 0, 0), (1636, 'TXTPERMANANTSOLUTION', 2, 1, 1636, 0, 0), (1637, 'TXTWORKAROUNDSOLUTION', 2, 1, 1637, 0, 0), (1638, 'TXTPROBLEMANLSIS', 2, 1, 1638, 0, 10), (1639, 'TXTADDROOTCAUSE', 2, 1, 1639, 0, 0), (1640, 'TXTPROBLEMDETAILS', 2, 1, 1640, 0, 10), (1641, 'TXTPROBLEMTNOTE', 2, 1, 1641, 0, 10), (1642, 'TXTNOROOTCAUSE', 2, 1, 1642, 0, 10), (1643, 'TXTADDNEW', 2, 0, 1643, 0, 0), (1644, 'TXTNOIMPACT', 2, 1, 1644, 0, 10), (1645, 'TXTNOSYMPTONS', 2, 1, 1645, 0, 10), (1646, 'TXTADDNEWSOLUTION', 2, 1, 1646, 0, 10), (1647, 'TXTLINKSOLUTION', 2, 1, 1647, 0, 10), (1648, 'TXTRELEASES', 2, 1, 1648, 0, 0), (1649, 'MSGSELECTMULTIPLEPROBLMESTOLINK', 2, 1, 1649, 0, 10), (1650, 'TXTSEARCHPROBLEM', 2, 1, 1650, 0, 0), (1651, 'TXTSEARCHRELEASE', 2, 1, 1651, 0, 0), (1652, 'TXTSERVICEITEM', 1, 0, 1652, 0, 0), (1653, 'TXTINVOICENUMBER', 1, 0, 1653, 0, 14), (1654, 'TXTITILNOCIASSOCIATED', 2, 0, 1654, 0, 0), (1655, 'TXTITILNOPROBLEMLINKED', 2, 1, 1655, 0, 2), (1656, 'TXTLINKPROBLEM', 2, 1, 1656, 0, 0), (1657, 'TXTITILLINKCHANGES', 2, 1, 1657, 0, 0), (1658, 'TXTITILSEARCHPROBLEM', 2, 1, 1658, 0, 10), (1659, 'TXTITILSEARCHCHANGES', 2, 1, 1659, 0, 10), (1660, 'TXTITILSELECTCITYPE', 2, 0, 1660, 0, 0), (1661, 'TXTITILSELECTCITYPEORITEM', 2, 0, 1661, 0, 0), (1662, 'TXTRECIPIENTNPEOPLE', 2, 0, 1662, 0, 2), (1663, 'TXTTICKETORTIMEBASE', 2, 0, 1663, 0, 8), (1664, 'TXTSHOWONLYINTERNALTICKETS', 2, 0, 1664, 0, 2), (1665, 'TXTITILREATIONSHIPS', 2, 0, 1665, 0, 0), (1666, 'TXTASSETSDETAIL', 2, 0, 1666, 0, 14), (1667, 'TXTITILINCIDENCE', 2, 0, 1667, 0, 0), (1668, 'TXTITILADDCIVENDOR', 2, 0, 1668, 0, 8), (1669, 'TXTITILADDCIPRODUCT', 2, 0, 1669, 0, 8), (1670, 'TXTITILINVERSERELATIONSHIP', 2, 0, 1670, 0, 14), (1671, 'TXTITILATTACHRELATIONSHIP', 2, 0, 1671, 0, 14), (1672, 'TXTOPENNEWRELEASE', 2, 1, 1672, 0, 10), (1673, 'TXTRELEASE', 2, 1, 1673, 0, 0), (1674, 'TXTPLANNEDSTARTDATE', 2, 1, 1674, 0, 0), (1675, 'TXTPLANNEDENDDATE', 2, 1, 1675, 0, 0), (1676, 'TXTMATCHANDCONDITIONS', 2, 0, 1676, 0, 0), (1677, 'TXTMATCHORCONDITIONS', 2, 0, 1677, 0, 0), (1678, 'TXTPAIDDEPARTMENTNOTFOUND', 2, 0, 1678, 0, 0), (1679, 'TXTPROBLEMSOLUTION', 2, 1, 1679, 0, 10), (1680, 'TXTPERMANANT', 2, 1, 1680, 0, 10), (1681, 'TXTWORKAROUND', 2, 1, 1681, 0, 10), (1682, 'TXTSERACHPROBLEMSOLUTION', 2, 1, 1682, 0, 10), (1683, 'TXTDETACHCI', 2, 0, 1683, 0, 0), (1684, 'TXTSEARCHTICKET', 1, 0, 1684, 0, 0), (1685, 'MSGSEARCHTICKET', 2, 0, 1685, 0, 10), (1686, 'TXTNOCHANGESATTACHED', 2, 0, 1686, 0, 0), (1687, 'TXTNOTASKATTACHED', 2, 0, 1687, 0, 0), (1688, 'TXTLINKTASK', 2, 0, 1688, 0, 0), (1689, 'TXTADDNEWTASK', 2, 0, 1689, 0, 1), (1690, 'TXTOPENNEWCHANGE', 2, 1, 1690, 0, 10), (1691, 'TXTPROBLEMHASH', 2, 1, 1691, 0, 0), (1692, 'TXTRELEASEHASH', 2, 1, 1692, 0, 0), (1693, 'TXTDELETECHANGE', 2, 1, 1693, 0, 10), (1694, 'TXTDELETEPROBLEM', 1, 1, 1694, 0, 10), (1695, 'TXTHOST', 2, 0, 1695, 0, 8), (1696, 'TXTAPPLYAMOUNTCREDIT', 2, 0, 1696, 0, 5), (1697, 'TXTRECENTACTIVITY', 2, 0, 1697, 0, 0), (1698, 'TXTMANAGECREDIT', 2, 0, 1698, 0, 3), (1699, 'TXTREQUERMENTS', 1, 0, 1699, 0, 2), (1700, 'TXTRELEASEDETAILS', 2, 1, 1700, 0, 10), (1701, 'TXTBUILDPLAN', 2, 1, 1701, 0, 0), (1702, 'TXTTESTPLAN', 2, 1, 1702, 0, 0), (1703, 'TXTNOBUILDPLAN', 2, 1, 1703, 0, 10), (1704, 'TXTNOTESTPLAN', 2, 1, 1704, 0, 10), (1705, 'TXTRELEASEAPPROVAL', 2, 1, 1705, 0, 8), (1706, 'TXTCHANGEFILTERS', 2, 1, 1706, 0, 10), (1707, 'TXTRELEASEFILTERS', 2, 1, 1707, 0, 10), (1708, 'TXTPROBLEMFILTERS', 2, 1, 1708, 0, 10), (1709, 'MSGCANNOTMERGEOTHERCLIENTEMAIL', 2, 0, 1709, 0, 3), (1710, 'TXTDELETEORGANIZATION', 2, 0, 1710, 0, 3), (1711, 'TXTSURVEYFIELDGROUPREQUIRED', 2, 0, 1711, 0, 8), (1712, 'TXTPROGRESS', 2, 0, 1712, 0, 0), (1713, 'MSGEMAILSENTTORESETPASSWORD', 1, 0, 1713, 0, 0), (1714, 'MSGRESETPASSWORDLINKEXPIRED', 1, 0, 1714, 0, 0), (1715, 'TXTBACKTOLOGIN', 1, 0, 1715, 0, 0), (1716, 'MSGCOREPRIORITYSTATUS', 2, 0, 1716, 0, 0), (1717, 'MSGCORESTATUS', 2, 0, 1717, 0, 0), (1718, 'MSGCOREFLAGSTATUS', 2, 0, 1718, 0, 0), (1719, 'MSGCOREVIEWSTATUS', 2, 0, 1719, 0, 0), (1720, 'TXTTOTALCOST', 1, 0, 1720, 0, 0), (1721, 'MSGCHANGESNOTACC', 2, 1, 1721, 0, 10), (1722, 'TXTADDPROBLEM', 2, 1, 1722, 0, 10), (1723, 'MSGPROBLEMMOVETODEPT', 2, 1, 1723, 0, 10), (1724, 'MSGCHANGESMOVETODEPT', 2, 1, 1724, 0, 10), (1725, 'MSGNEWPROBLEM', 2, 1, 1725, 0, 0), (1726, 'MSGNEWCHANGE', 2, 1, 1726, 0, 0), (1727, 'TXTDETACH', 2, 0, 1727, 0, 0), (1728, 'TXTCHANGESDETAILS', 2, 1, 1728, 0, 10), (1729, 'TXTLINKRELEASE', 2, 1, 1729, 0, 0), (1730, 'TXTSEARCHRELEASES', 2, 1, 1730, 0, 10), (1731, 'TXTCHANGEREASON', 2, 1, 1731, 0, 0), (1732, 'TXTNOREASON', 2, 1, 1732, 0, 10), (1733, 'TXTROLLOUTPLAN', 2, 1, 1733, 0, 0), (1734, 'TXTBACKOUTPLAN', 2, 1, 1734, 0, 0), (1735, 'TXTSEND', 1, 0, 1735, 0, 0), (1736, 'TXTSELECTPAYMENTGATEWAY', 2, 0, 1736, 0, 0), (1737, 'MSGGATEWAYTRANSACTIONDETAILS', 2, 0, 1737, 0, 8), (1738, 'MSGPARSERDETAILS', 2, 0, 1738, 0, 8), (1739, 'MSGMAILDETAILS', 2, 0, 1739, 0, 8), (1740, 'MSGSELECTDATE', 2, 0, 1740, 0, 0), (1741, 'MSGSELECTMONTH', 2, 0, 1741, 0, 0), (1742, 'TXTJANUARY', 2, 0, 1742, 0, 8), (1743, 'TXTFEBRUARY', 2, 0, 1743, 0, 8), (1744, 'TXTMARCH', 2, 0, 1744, 0, 8), (1745, 'TXTAPRIL', 2, 0, 1745, 0, 8), (1746, 'TXTMAY', 2, 0, 1746, 0, 8), (1747, 'TXTJUNE', 2, 0, 1747, 0, 8), (1748, 'TXTJULY', 2, 0, 1748, 0, 8), (1749, 'TXTAUGUST', 2, 0, 1749, 0, 8), (1750, 'TXTSEPTEMBER', 2, 0, 1750, 0, 8), (1751, 'TXTOCTOBER', 2, 0, 1751, 0, 8), (1752, 'TXTNOVEMBER', 2, 0, 1752, 0, 8), (1753, 'TXTDECEMBER', 2, 0, 1753, 0, 8), (1754, 'TXTUPDATEPASSWORD', 1, 0, 1754, 0, 0), (1755, 'TXTSENDRESETPASSWORDEMAIL', 1, 0, 1755, 0, 0), (1756, 'TXTITILDELRELATIONSHIP', 2, 1, 1756, 0, 0), (1757, 'TXTPOINVOICEDESCRIPTION', 2, 0, 1757, 0, 14), (1758, 'TXTITILDETACHLINKPROBLEM', 2, 1, 1758, 0, 0), (1759, 'TXTITILDETACHLINKCHANGES', 2, 1, 1759, 0, 0), (1760, 'TXTITILSOFTWAREPROPERTY', 2, 0, 1760, 0, 14), (1761, 'TXTITILWARRANTY', 2, 0, 1761, 0, 0), (1762, 'TXTITILHARDWAREPROPERTY', 2, 0, 1762, 0, 14), (1763, 'TXTITILACQUISITIONDATE', 1, 0, 1763, 0, 0), (1764, 'TXTITILWARRANTYEXPDATE', 1, 0, 1764, 0, 0), (1765, 'TXTITILSERIALNUMBER', 2, 0, 1765, 0, 0), (1766, 'TXTITILLICENSEVALIDITY', 2, 0, 1766, 0, 0), (1767, 'TXTAUTORENEW', 2, 0, 1767, 0, 14), (1768, 'TXTSWLICENCETYPE', 2, 0, 1768, 0, 0), (1769, 'TXTLICENSETYPE', 2, 0, 1769, 0, 0), (1770, 'TXTITILSTRAIGHTLINE', 2, 0, 1770, 0, 0), (1771, 'TXTITILDECLINEBALANCE', 2, 0, 1771, 0, 0), (1772, 'TXTITILSUMOFYEARDIGIT', 2, 0, 1772, 0, 0), (1773, 'TXTITILDOUBLEDECLINEBALANCE', 2, 0, 1773, 0, 0), (1774, 'TXTITILDEPRECIATIONDETAILS', 2, 0, 1774, 0, 0), (1775, 'MSGREQFILUSEFULYEARNUM', 2, 0, 1775, 0, 0), (1776, 'TXTITILBOOKVALUE', 1, 0, 1776, 0, 14), (1777, 'TXTITILDEPRECIATIONSCHEDULE', 2, 0, 1777, 0, 14), (1778, 'TXTITILDEPRECIATION', 2, 0, 1778, 0, 0), (1779, 'TXTSELECTDEPRECIATIONMETHOD', 2, 0, 1779, 0, 0), (1780, 'TXTDELETED', 2, 0, 1780, 0, 0), (1781, 'TXTUPDATESTAFFDEPARTMENT', 2, 0, 1781, 0, 8), (1782, 'TXTADDREMARK', 1, 0, 1782, 0, 0), (1783, 'TXTITILEVENT', 2, 1, 1783, 0, 0), (1784, 'TXTNEWPROBLEM', 2, 1, 1784, 0, 0), (1785, 'TXTUPDATEPROBLEMDEPT', 2, 1, 1785, 0, 0), (1786, 'TXTUPDATEPROBLEMSTATUS', 2, 1, 1786, 0, 0), (1787, 'TXTUPDATEPROBLEMPRIORITY', 2, 1, 1787, 0, 0), (1788, 'TXTUPDATEPROBLEMIMPACT', 2, 1, 1788, 0, 0), (1789, 'TXTPROBLEMASSIGN', 2, 1, 1789, 0, 0), (1790, 'TXTADDPROBLEMIMPACT', 2, 1, 1790, 0, 0), (1791, 'TXTADDPROBLEMSYMPTOMS', 2, 1, 1791, 0, 0), (1792, 'TXTLINKPERMANENTSOLUTION', 2, 1, 1792, 0, 0), (1793, 'TXTLINKWORKAROUNDSOLUTION', 2, 1, 1793, 0, 0), (1794, 'TXTNEWCHANGE', 2, 1, 1794, 0, 0), (1795, 'TXTOPENNEWSERVICEREQ', 1, 0, 1795, 0, 2), (1796, 'TXTUPDATECHANGESTATUS', 2, 1, 1796, 0, 0), (1797, 'TXTUPDATEPCHANGEPRIORITY', 2, 1, 1797, 0, 0), (1798, 'TXTUPDATEPCHANGEIMPACT', 2, 1, 1798, 0, 0), (1799, 'TXTUPDATEPCHANGERISK', 2, 1, 1799, 0, 0), (1800, 'TXTCHANGEASSIGN', 2, 1, 1800, 0, 0), (1801, 'TXTADDCHANGEIMPACT', 2, 1, 1801, 0, 0), (1802, 'TXTADDROLLOUTPLAN', 2, 1, 1802, 0, 0), (1803, 'TXTADDBACKOUTPLAN', 2, 1, 1803, 0, 0), (1804, 'TXTIDENTIFICATION', 1, 0, 1804, 0, 0), (1805, 'TXTUPDATERELEASESTATUS', 2, 1, 1805, 0, 0), (1806, 'TXTUPDATEPRELEASEPRIORITY', 2, 1, 1806, 0, 0), (1807, 'TXTRELEASEASSIGN', 2, 1, 1807, 0, 0), (1808, 'TXTADDBUILDPLAN', 2, 1, 1808, 0, 0), (1809, 'TXTADDTESTPLAN', 2, 1, 1809, 0, 0), (1810, 'TXTCHANGEAPPROVAL', 2, 1, 1810, 0, 8), (1811, 'TXTCONTRACTAPPROVAL', 2, 1, 1811, 0, 8), (1812, 'TXTCALLCLIENT', 1, 0, 1812, 0, 0), (1813, 'TXTEMAILCLIENT', 1, 0, 1813, 0, 0), (1814, 'TXTCLIENTTYPE', 2, 0, 1814, 0, 0), (1815, 'TXTITILREMAININGLIFE', 2, 1, 1815, 0, 14), (1816, 'TXTITILACCUMULATEDDEPRECIATION', 2, 0, 1816, 0, 14), (1817, 'TXTITILDEPRECIATIONEXPENSE', 2, 0, 1817, 0, 14), (1818, 'MSGURLMUSTBEVALID', 2, 0, 1818, 0, 8), (1819, 'TXTRESTORE', 2, 0, 1819, 0, 0), (1820, 'TXTNOACCESS', 2, 0, 1820, 0, 0), (1821, 'TXTMAPFIELD', 2, 0, 1821, 0, 14), (1822, 'TXTSELECTIMAGE', 2, 0, 1822, 0, 0), (1823, 'MSGINVALIDENDDATE', 2, 0, 1823, 0, 14), (1824, 'TXTDELCONTRACTTYPE', 2, 0, 1824, 0, 8), (1825, 'TXTMODIFYRECEPIENTANDPEOPLE', 2, 0, 1825, 0, 8), (1826, 'TXTTIMETRACKING', 2, 0, 1826, 0, 0), (1827, 'TXTADDCITYPE', 2, 0, 1827, 0, 8), (1828, 'TXTUPDATECITYPE', 2, 0, 1828, 0, 8), (1829, 'TXTUPDATELOCATION', 2, 0, 1829, 0, 8), (1830, 'TXTPRODUCTCATALOG', 2, 0, 1830, 0, 0), (1831, 'TXTADDPACKAGE', 2, 0, 1831, 0, 0), (1832, 'TXTUPDATEPACKAGE', 2, 0, 1832, 0, 0), (1833, 'TXTDELCIPRODSTATUS', 2, 0, 1833, 0, 8), (1834, 'TXTDELSERVICECATEGORYDELSERVICEITEM', 2, 0, 1834, 0, 8), (1835, 'TXTREPLYORREPLYALLTICKET', 2, 0, 1835, 0, 8), (1836, 'TXTINSTALLDETAILS', 2, 0, 1836, 0, 0), (1837, 'TXTEDITASSETS', 2, 0, 1837, 0, 14), (1838, 'TXTAPPROVALSTATUS', 2, 0, 1838, 0, 0), (1839, 'TXTREQUESTED', 2, 0, 1839, 0, 0), (1840, 'TXTREJECTED', 2, 0, 1840, 0, 0), (1841, 'TXTAPPROVALS', 2, 0, 1841, 0, 0), (1842, 'TXTNOAPROVALS', 2, 0, 1842, 0, 0), (1843, 'TXTREQUESTAPROVALS', 2, 0, 1843, 0, 0), (1844, 'TXTSENTON', 2, 0, 1844, 0, 0), (1845, 'TXTAPPROVEDON', 2, 0, 1845, 0, 0), (1846, 'TXTCANCELEDON', 2, 0, 1846, 0, 0), (1847, 'TXTREJECTEDON', 2, 0, 1847, 0, 0), (1848, 'TXTSENDREMINDER', 2, 0, 1848, 0, 0), (1849, 'TXTREMARKS', 2, 0, 1849, 0, 0), (1850, 'TXTADDRELEASE', 2, 1, 1850, 0, 10), (1851, 'TXTCHANGEHASH', 2, 1, 1851, 0, 0), (1852, 'TXTALERTMESSAGE', 2, 0, 1852, 0, 0), (1853, 'MSGCHANGESTATUSMESSAGE', 2, 0, 1853, 0, 0), (1854, 'TXTHR', 2, 0, 1854, 0, 0), (1855, 'TXTINSTALLSTATUS', 2, 0, 1855, 0, 2), (1856, 'TXTLOADING', 1, 0, 1856, 0, 0), (1857, 'TXTASSETCOMPONENT', 2, 0, 1857, 0, 14), (1858, 'TXTLTOR', 2, 0, 1858, 0, 8), (1859, 'TXTLAST', 2, 0, 1859, 0, 0), (1860, 'TXTLIVE', 2, 0, 1860, 0, 8), (1861, 'TXTITILSEARCHITEM', 2, 0, 1861, 0, 14), (1862, 'TXTMERGEFROM', 2, 0, 1862, 0, 3), (1863, 'TXTINPROGRESSTASK', 2, 0, 1863, 0, 1), (1864, 'TXTCOMPLETEDTASK', 2, 0, 1864, 0, 1), (1865, 'TXTCANCELLEDTASK', 2, 0, 1865, 0, 1), (1866, 'TXTLOWPRIORITYTASK', 2, 0, 1866, 0, 1), (1867, 'TXTMEDIUMPRIORITYTASK', 2, 0, 1867, 0, 1), (1868, 'TXTHIGHPRIORITYTASK', 2, 0, 1868, 0, 1), (1869, 'TXTMINSHORT', 2, 0, 1869, 0, 0), (1870, 'TXTMOVEDETAILS', 2, 0, 1870, 0, 2), (1871, 'TXTMOVESTATUS', 2, 0, 1871, 0, 2), (1872, 'TXTQUANTITY', 1, 0, 1872, 0, 0), (1873, 'TXTCOST', 1, 0, 1873, 0, 0), (1874, 'TXTENTERTASKTITLE', 2, 0, 1874, 0, 1), (1875, 'TXTADDTASKDESCRIPTION', 2, 0, 1875, 0, 1), (1876, 'TXTSTAFFACCESS', 2, 0, 1876, 0, 0), (1877, 'TXTSEARCHTASK', 2, 0, 1877, 0, 0), (1878, 'TXTSEARCHCHANGES', 2, 1, 1878, 0, 10), (1879, 'MSGMOBILENONUM', 2, 0, 1879, 0, 0), (1880, 'MESSAGEFORSMTPADDOPERATION', 2, 0, 1880, 0, 8), (1881, 'TXTNEWCLIENTREPLY', 1, 0, 1881, 0, 0), (1882, 'MSGCLIENTREMOVED', 1, 0, 1882, 0, 0), (1883, 'TXTCLIENTADD', 1, 0, 1883, 0, 0), (1884, 'TXTDELFACEBOOKPAGE', 2, 0, 1884, 0, 8), (1885, 'TXTHASHGENERATION', 2, 1, 1885, 0, 8), (1886, 'TXTSERVICESPREFIX', 1, 0, 1886, 0, 8), (1887, 'TXTPROBLEMSPREFIX', 2, 1, 1887, 0, 8), (1888, 'TXTCHANGESPREFIX', 2, 1, 1888, 0, 8), (1889, 'TXTRELEASESPREFIX', 2, 1, 1889, 0, 8), (1890, 'TXTCONTRACTSPREFIX', 2, 0, 1890, 0, 8), (1891, 'TXTMULTIPARTIANDUPIN', 2, 0, 1891, 0, 0), (1892, 'TXTTKTMOVEINBOCFROMTRASH', 2, 0, 1892, 0, 0), (1893, 'TXTTIMESHOULDNOTNEGATIVE', 2, 0, 1893, 0, 2), (1894, 'TXTEDITPAGE', 2, 0, 1894, 0, 8), (1895, 'MSGDELFBPAGES', 2, 0, 1895, 0, 8), (1896, 'TXTGOTOMEETINGDETAILS', 2, 0, 1896, 0, 0), (1897, 'MSGTICKHASHLINKERROR', 2, 0, 1897, 0, 0), (1898, 'TXTNEWCLIENT', 2, 0, 1898, 0, 0), (1899, 'TXTNEWARTICLE', 2, 0, 1899, 0, 0), (1900, 'TXTNEWCOMMENT', 2, 0, 1900, 0, 0), (1901, 'TXTNEWBLAB', 2, 0, 1901, 0, 6), (1902, 'TXTTASKASSIGNED', 2, 0, 1902, 0, 0), (1903, 'TXTTASKCOMMENT', 2, 0, 1903, 0, 0), (1904, 'TXTNEWORDER', 2, 0, 1904, 0, 0), (1905, 'TXTINVOICECREATED', 2, 0, 1905, 0, 0), (1906, 'TXTINVOICEDESCRIPTION', 2, 0, 1906, 0, 0), (1907, 'TXTDELPRODUCTVENDOR', 2, 0, 1907, 0, 8), (1908, 'MSGMAILDETAILSLOG', 2, 0, 1908, 0, 8), (1909, 'TXTSTAFFNAMEPROFILEIMAGE', 2, 0, 1909, 0, 0), (1910, 'MSGSERVICESHASHPREFIXERROR', 2, 0, 1910, 0, 8), (1911, 'MSGPROBLEMSHASHPREFIX', 2, 1, 1911, 0, 8), (1912, 'MSGPROBLEMSHASHPREFIXERROR', 2, 1, 1912, 0, 8), (1913, 'MSGCHANGESHASHPREFIX', 2, 1, 1913, 0, 8), (1914, 'MSGCHANGESHASHPREFIXERROR', 2, 1, 1914, 0, 8), (1915, 'MSGCONTRACTSHASHPREFIX', 2, 0, 1915, 0, 14), (1916, 'MSGCONTRACTSHASHPREFIXERROR', 2, 0, 1916, 0, 14), (1917, 'MSGITILNUMERINGSTARTSFROMERROR', 2, 0, 1917, 0, 8), (1918, 'TXTVALUESNOTBENEGATIVE', 2, 0, 1918, 0, 0), (1919, 'TXTNEWRELEASE', 2, 1, 1919, 0, 0), (1920, 'MSGCHANGESLINKED', 2, 1, 1920, 0, 0), (1921, 'MSGTICKETSPLIT', 2, 0, 1921, 0, 0), (1922, 'MSGTICKETLINKED', 2, 0, 1922, 0, 0), (1923, 'TXTSEARCHSERVICEITEM', 1, 0, 1923, 0, 0), (1924, 'TXTSERVICECATEGORY', 1, 0, 1924, 0, 0), (1925, 'MSGDURATIONLESSTHANTHREEMONTHS', 2, 0, 1925, 0, 0), (1926, 'MSGFROMLESSTHANTO', 2, 0, 1926, 0, 0), (1927, 'TXTSERVICESEARCHRESULT', 1, 0, 1927, 0, 0), (1928, 'TXTMARKPAID', 2, 0, 1928, 0, 5), (1929, 'TXTNOMATCHFOUND', 1, 0, 1929, 0, 0), (1930, 'TXTDELETERELEASE', 2, 1, 1930, 0, 10), (1931, 'TXTTICKETRATING', 2, 0, 1931, 0, 0), (1932, 'TXTSELSERVICECATEGORY', 2, 0, 1932, 0, 0), (1933, 'MSGTICKETPOSTDELETE', 2, 0, 1933, 0, 0), (1934, 'TXTITILSERVICEREQUESTFOR', 1, 0, 1934, 0, 0), (1935, 'TXTTICKETPOSTNOTAVAILABLE', 2, 0, 1935, 0, 0), (1936, 'TXTFINANCEDETAILS', 2, 0, 1936, 0, 14), (1937, 'MSGREQCONTACTNUM', 2, 0, 1937, 0, 8), (1938, 'TXTESTIMATEDDELIVERY', 1, 0, 1938, 0, 0), (1939, 'MSGRELEASEMOVETODEPT', 2, 1, 1939, 0, 10), (1940, 'TXTSALESFORCE', 2, 0, 1940, 0, 0), (1941, 'TXTBADGEEARN', 2, 0, 1941, 0, 7), (1942, 'MSGNOBADGE', 2, 0, 1942, 0, 7), (1943, 'TXTNEWTWILIO', 2, 0, 1943, 0, 8), (1944, 'TXTKEY', 2, 0, 1944, 0, 0), (1945, 'TXTTWILIONUMBER', 2, 0, 1945, 0, 8), (1946, 'TXTBARCODEGENERATION', 2, 0, 1946, 0, 14), (1947, 'TXTWELCOMEMSG', 2, 0, 1947, 0, 0), (1948, 'TXTINVALIDPHONE', 1, 0, 1948, 0, 0), (1949, 'TXTALLOWOUTBOUND', 2, 0, 1949, 0, 8), (1950, 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'TXTPOSTYOURCOMMENTHERE', 2, 0, 1972, 0, 1), (1973, 'TXTSTATUSCHANGEDFROM', 2, 0, 1973, 0, 0), (1974, 'TXTPRIORITYCHANGEDFROM', 2, 0, 1974, 0, 0), (1975, 'TXTDEPARTMENTCHANGEDFROM', 2, 0, 1975, 0, 0), (1976, 'TXTTICKETTYPECHANGEDFROM', 2, 0, 1976, 0, 0), (1977, 'TXTFLAGCHANGEDFROM', 2, 0, 1977, 0, 0), (1978, 'TXTTICKETUNASSIGNEDFROM', 2, 0, 1978, 0, 0), (1979, 'TXTTICKETASSIGNEDTONOBODY', 2, 0, 1979, 0, 0), (1980, 'TXTSLASETTO', 2, 0, 1980, 0, 0), (1981, 'TXTAPPLIEDCUSTOMSLAPLAN', 2, 0, 1981, 0, 0), (1982, 'TXTNOTSPAMMARKED', 2, 0, 1982, 0, 0), (1983, 'TXTNEWTASKATTACHED', 2, 0, 1983, 0, 0), (1984, 'TXTDETACHEDATTACHEDTASK', 2, 0, 1984, 0, 0), (1985, 'TXTNEWCIATTACHED', 2, 0, 1985, 0, 0), (1986, 'TXTDETACHEDATTACHEDCI', 2, 0, 1986, 0, 0), (1987, 'TXTNEWPROBLEMATTACHED', 2, 1, 1987, 0, 0), (1988, 'TXTDETACHEDATTACHEDPROBLEM', 2, 1, 1988, 0, 0), (1989, 'TXTNEWCHANGEATTACHED', 2, 1, 1989, 0, 0), (1990, 'TXTDETACHEDATTACHEDCHANGE', 2, 1, 1990, 0, 0), (1991, 'TXTTICKETPOSTSPLITWITH', 2, 0, 1991, 0, 0), (1992, 'TXTSLACHANGEDFROM', 2, 0, 1992, 0, 0), (1993, 'TXTLINKEDTO', 2, 0, 1993, 0, 0), (1994, 'TXTITILACCEPT', 2, 0, 1994, 0, 0), (1995, 'TXTINCOMINGCALLON', 2, 0, 1995, 0, 0), (1996, 'MSGCONNECTING', 2, 0, 1996, 0, 0), (1997, 'MSGCALLCONNECTED', 2, 0, 1997, 0, 0), (1998, 'MSGCALLENDED', 2, 0, 1998, 0, 0), (1999, 'TXTSEARCHCLIENT', 2, 0, 1999, 0, 0), (2000, 'TXTPHONEEG', 2, 0, 2000, 0, 0), (2001, 'TXTCUSTOMREPORT', 2, 0, 2001, 0, 7), (2002, 'TXTTICKETUNASSIGNED', 2, 0, 2002, 0, 1), (2003, 'TXTCHECKEDOUTBY', 2, 0, 2003, 0, 14), (2004, 'TXTWIDGET', 2, 0, 2004, 0, 0), (2005, 'TXTBUTTONNAME', 1, 0, 2005, 0, 8), (2006, 'TXTCLONE', 2, 0, 2006, 0, 0), (2007, 'TXTORDERDATE', 2, 0, 2007, 0, 8), (2008, 'TXTMORECONVERSATION', 2, 0, 2008, 0, 8), (2009, 'TXTFETCHCHAT', 2, 0, 2009, 0, 8), (2010, 'MSGENTERVISITOREMAILADDRESS', 2, 0, 2010, 0, 8), (2011, 'TXTNOTMAINTAIN', 2, 0, 2011, 0, 0), (2012, 'TXTRESOLUTIONTSLA', 2, 0, 2012, 0, 7), (2013, 'TXTRESPONSESLA', 2, 0, 2013, 0, 7), (2014, 'TXTTOTALAVGRESPONSESLAMAINTAIN', 2, 0, 2014, 0, 7), (2015, 'TXTTOTALAVGRESOLUTIONSLAMAINTAIN', 2, 0, 2015, 0, 7), (2016, 'TXTFRESHBOOKSDOMAIN', 2, 0, 2016, 0, 8), (2017, 'TXTPROJECTS', 2, 0, 2017, 0, 0), (2018, 'TXTAMOUNTOUTSTANDING', 2, 0, 2018, 0, 0), (2019, 'TXTDISCOUNT', 2, 0, 2019, 0, 0), (2020, 'TXTSEARCHBY', 2, 0, 2020, 0, 0), (2021, 'TXTSATELLITEHELPDESK', 2, 0, 2021, 0, 8), (2022, 'TXTINSIGHTLY', 2, 0, 2022, 0, 8), (2023, 'TXTADDINSIGHTLY', 2, 0, 2023, 0, 8), (2024, 'TXTUPDATEINSIGHTLY', 2, 0, 2024, 0, 8), (2025, 'TXTINSIGHTLYAPIURL', 2, 0, 2025, 0, 8), (2026, 'TXTORGANIZATIONEMAIL', 2, 0, 2026, 0, 0), (2027, 'TXTROLE', 2, 0, 2027, 0, 0), (2028, 'TXTWIDGETHELP', 1, 0, 2028, 0, 0), (2029, 'TXTWIDGETSEARCHSOLUTIONS', 1, 0, 2029, 0, 4), (2030, 'TXTWIDNORECORDFOUND', 1, 0, 2030, 0, 0), (2031, 'TXTSELECTCODE', 2, 0, 2031, 0, 0), (2032, 'TXTWIDGETCODE', 2, 0, 2032, 0, 8), (2033, 'TXTWIDPREVIEW', 2, 0, 2033, 0, 8), (2034, 'TXTWIDROUNDED', 2, 0, 2034, 0, 8), (2035, 'TXTWIDSQUARE', 2, 0, 2035, 0, 8), (2036, 'TXTWIDBUTTONTYPE', 2, 0, 2036, 0, 8), (2037, 'TXTWIDRIGHTBOTTOM', 2, 0, 2037, 0, 0), (2038, 'TXTWIDLEFTBOTTOM', 2, 0, 2038, 0, 0), (2039, 'TXTWIDRIGHTTOP', 2, 0, 2039, 0, 0), (2040, 'TXTWIDPOSITION', 2, 0, 2040, 0, 8), (2041, 'TXTWIDFEATURE', 2, 0, 2041, 0, 8), (2042, 'TXTWIDBOTH', 2, 0, 2042, 0, 8), (2043, 'TXTWIDRQUESTSUBMITED', 1, 0, 2043, 0, 0), (2044, 'TXTWIDFIELDMISSING', 1, 0, 2044, 0, 8), (2045, 'TXTPROPERTY', 1, 0, 2045, 0, 0), (2046, 'TXTSECRETKEY', 2, 0, 2046, 0, 8), (2047, 'TXTPUBLISHABLEKEY', 2, 0, 2047, 0, 8), (2048, 'TXTBASEVALUE', 2, 0, 2048, 0, 0), (2049, 'MSGPUBLISHABLEKEYEMPTY', 2, 0, 2049, 0, 8), (2050, 'MSGFACEBOOKERROR', 2, 0, 2050, 0, 8), (2051, 'TXTTLINKSFORTICKET', 2, 0, 2051, 0, 2), (2052, 'TXTMSGEMAILSENDTOVERIFICATIONLINK', 1, 0, 2052, 0, 0), (2053, 'TXTRESENDVERIFICATIONLINK', 1, 0, 2053, 0, 0), (2054, 'TXTERRORMSGCLIENTSTATUSISNOTVERIFY', 2, 0, 2054, 0, 3), (2055, 'TXTERRORMSGCLIENTSTATUSISUNAPPROVE', 2, 0, 2055, 0, 3), (2056, 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'TXTTRACKINGORG', 2, 0, 2078, 0, 7), (2079, 'TXTRECURSIVETASK', 2, 0, 2079, 0, 1), (2080, 'TXTMASSREPLY', 2, 0, 2080, 0, 2), (2081, 'TXTREPLYALLLINKEDTICKET', 2, 1, 2081, 0, 10), (2082, 'MSGCHANGESTATUSMESSAGEFORORANIZATION', 2, 0, 2082, 0, 1), (2083, 'MSGMOVETOORG', 2, 0, 2083, 0, 1), (2084, 'TXTMOVECLIENTORG', 2, 0, 2084, 0, 0), (2085, 'MSGFEEDBACKERR', 1, 0, 2085, 0, 3), (2086, 'TXTRATETICKET', 1, 0, 2086, 0, 2), (2087, 'TXTCANCLIENTCLOSETICKET', 2, 0, 2087, 0, 8), (2088, 'TXTSOLUTIONANDTICKETSEARCH', 2, 0, 2088, 0, 0), (2089, 'MSGRELEASESHASHPREFIXERROR', 2, 1, 2089, 0, 8), (2090, 'TXTUNLINKEDFROM', 2, 0, 2090, 0, 0), (2091, 'TXTPINNED', 2, 0, 2091, 0, 0), (2092, 'TXTREMOVEDLABEL', 2, 0, 2092, 0, 0), (2093, 'MSGTICKETPROPERTYUPDATED', 2, 0, 2093, 0, 0), (2094, 'MSGTICKETNOTEADDED', 2, 0, 2094, 0, 0), (2095, 'MSGTICKETNOTEDELETED', 2, 0, 2095, 0, 0), (2096, 'MSGTICKETCOMMENTADDED', 2, 0, 2096, 0, 0), (2097, 'MSGTICKETCOMMENTDELETED', 2, 0, 2097, 0, 0), (2098, 'MSGTICKETPOSTUPDATED', 2, 0, 2098, 0, 0), (2099, 'MSGADDEDNEWRECIPIENT', 2, 0, 2099, 0, 0), (2100, 'MSGADDEDNEWPEOPLE', 2, 0, 2100, 0, 0), (2101, 'MSGREMOVEDRECIPIENT', 2, 0, 2101, 0, 0), (2102, 'MSGREMOVEDPEOPLE', 2, 0, 2102, 0, 0), (2103, 'MSGADDEDNEWTAG', 2, 0, 2103, 0, 0), (2104, 'TXTLEFTTORIGHT', 2, 0, 2104, 0, 0), (2105, 'TXTSENDNOTIFORNEWTASKANDTASKCOMMENT', 2, 0, 2105, 0, 1), (2106, 'TXTSEARCHTOPICS', 2, 0, 2106, 0, 4), (2107, 'TXTALLACTIVITY', 2, 0, 2107, 0, 12), (2108, 'TXTWAITINGFORAPPROVAL', 2, 0, 2108, 0, 0), (2109, 'TXTYOURTOPICACTIVITY', 2, 0, 2109, 0, 12), (2110, 'TXTALLCATEGORY', 2, 0, 2110, 0, 12), (2111, 'TXTEDITFORUM', 2, 0, 2111, 0, 12), (2112, 'TXTADDFORUMCATEGORY', 2, 0, 2112, 0, 12), (2113, 'TXTADDFORUM', 2, 0, 2113, 0, 12), (2114, 'TXTDELETEFORUMCATEGORY', 2, 0, 2114, 0, 12), (2115, 'MSGDELETEFORUMCATEGORY', 2, 0, 2115, 0, 12), (2116, 'TXTSCANNED', 2, 0, 2116, 0, 14), (2117, 'TXTSENDEMAILNOTIFICATION', 2, 0, 2117, 0, 0), (2118, 'TXTDELETETOPICCOMMENT', 2, 0, 2118, 0, 12), (2119, 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'TXTPOPULARITY', 1, 0, 2142, 0, 12), (2143, 'MSGREQADDFORUMCAT', 2, 0, 2143, 0, 12), (2144, 'MSGREQADDFORUM', 2, 0, 2144, 0, 12), (2145, 'TXTPOSTTOPIC', 2, 0, 2145, 0, 12), (2146, 'TXTISTOPICMOVE', 2, 0, 2146, 0, 12), (2147, 'TXTSCHEDULETICKET', 2, 0, 2147, 0, 0), (2148, 'TXTSCHEDULEDATE', 2, 0, 2148, 0, 0), (2149, 'MSGSCHEDULEDATE', 2, 0, 2149, 0, 0), (2150, 'MSGSCHEDULEENDDATE', 2, 0, 2150, 0, 0), (2151, 'TXTREPEATSCHEDULE', 2, 0, 2151, 0, 0), (2152, 'MSGNEWSCHEDULETKTCRT', 2, 0, 2152, 0, 0), (2153, 'TXTVERIFYEMAIL', 1, 0, 2153, 0, 0), (2154, 'TXTSEARCHRESULT', 1, 0, 2154, 0, 0), (2155, 'TXTRECENT', 1, 0, 2155, 0, 0), (2156, 'TXTPOPULAR', 1, 0, 2156, 0, 0), (2157, 'TXTUNANSWERED', 1, 0, 2157, 0, 0), (2158, 'TXTADDTICKETCATEGORY', 2, 0, 2158, 0, 0), (2159, 'TXTDELTICKETCATEGORY', 2, 0, 2159, 0, 0), (2160, 'TXTDELTICKETCATEGORYMSG', 2, 0, 2160, 0, 8), (2161, 'TXTUPDATETICKETCATEGORY', 2, 0, 2161, 0, 8), (2162, 'TXTADDTICKETSUBCATEGORY', 2, 0, 2162, 0, 8), (2163, 'TXTUPDATETICKETSUBCATEGORY', 2, 0, 2163, 0, 8), (2164, 'TXTDELTICKETSUBCATEGORY', 2, 0, 2164, 0, 8), (2165, 'TXTDELTICKETSUBCATEGORYMSG', 2, 0, 2165, 0, 8), (2166, 'TXTADDTICKETITEM', 2, 0, 2166, 0, 8), (2167, 'TXTDELTICKETITEM', 2, 0, 2167, 0, 8), (2168, 'TXTUPDATETICKETITEM', 2, 0, 2168, 0, 8), (2169, 'TXTDELTICKETITEMMSG', 2, 0, 2169, 0, 8), (2170, 'TXTADDTICKETLEVEL', 2, 0, 2170, 0, 8), (2171, 'TXTDELTICKETLEVEL', 2, 0, 2171, 0, 8), (2172, 'TXTUPDATETICKETLEVEL', 2, 0, 2172, 0, 8), (2173, 'TXTDELTICKETLEVELMSG', 2, 0, 2173, 0, 8), (2174, 'MSGENABLETICKETCATEGORY', 2, 0, 2174, 0, 8), (2175, 'MSGENABLETICKETLEVEL', 2, 0, 2175, 0, 8), (2176, 'TXTSUGGESTSEARCH', 2, 0, 2176, 0, 0), (2177, 'TXTLOCATION', 1, 0, 2177, 0, 0), (2178, 'TXTMOSTCOMMENTED', 1, 0, 2178, 0, 0), (2179, 'TXTINSTALLEDON', 1, 0, 2179, 0, 14), (2180, 'TXTCHANGECATEGORY', 2, 0, 2180, 0, 0), (2181, 'TXTCHANGESUBCATEGORY', 2, 0, 2181, 0, 0), (2182, 'TXTCHANGEITEM', 2, 0, 2182, 0, 0), (2183, 'TXTCHANGELEVEL', 2, 0, 2183, 0, 0), (2184, 'TXTCHANGELOCATION', 2, 0, 2184, 0, 0), (2185, 'TXTSELECT', 1, 0, 2185, 0, 0), (2186, 'TXTTICKETCATEGORY', 1, 0, 2186, 0, 0), (2187, 'TXTTICKETSUBCATEGORY', 1, 0, 2187, 0, 0), (2188, 'TXTTICKETITEM', 1, 0, 2188, 0, 0), (2189, 'TXTTICKETLEVEL', 1, 0, 2189, 0, 0), (2190, 'TXTINSTALLATION', 1, 0, 2190, 0, 0), (2191, 'TXTMANGAEANDCLIENTPORTAL', 2, 0, 2191, 0, 0), (2192, 'TXTDISPSUBCATEGORY', 2, 0, 2192, 0, 0), (2193, 'TXTDISPITEM', 2, 0, 2193, 0, 0), (2194, 'MSGTICKETLEVELCHANGED', 2, 0, 2194, 0, 0), (2195, 'MSGTICKETCATEGORYCHANGED', 2, 0, 2195, 0, 0), (2196, 'MSGTICKETSUBCATEGORYCHANGED', 2, 0, 2196, 0, 0), (2197, 'MSGITILLOCATIONCHANGED', 2, 0, 2197, 0, 0), (2198, 'TXTUNAPPROVEMESSAGE', 2, 0, 2198, 0, 0), (2199, 'TXTRECURRENCE', 2, 0, 2199, 0, 2), (2200, 'TXTCATEGORYCHANGE', 2, 0, 2200, 0, 0), (2201, 'TXTSUBCATEGORYCHANGE', 2, 0, 2201, 0, 0), (2202, 'TXTITEMCHANGE', 2, 0, 2202, 0, 0), (2203, 'TXTLEVELCHANGE', 2, 0, 2203, 0, 0), (2204, 'TXTLOCATIONCHANGE', 2, 0, 2204, 0, 0), (2205, 'TXTTICKETSCHEDULE', 2, 0, 2205, 0, 2), (2206, 'TXTUNINSTALLED', 1, 0, 2206, 0, 14), (2207, 'TXTFORUMACTIVITY', 1, 0, 2207, 0, 0), (2208, 'TXTAPPROVEDTOPICS', 1, 0, 2208, 0, 12), (2209, 'TXTFOLLOWEDTOPICS', 1, 0, 2209, 0, 12), (2210, 'TXTFORUMSIGNATURE', 1, 0, 2210, 0, 0), (2211, 'TXTOK', 1, 0, 2211, 0, 0), (2212, 'MSGEMAILNOTIFICATION', 1, 0, 2212, 0, 0), (2213, 'TXTPENDINGTOPICS', 1, 0, 2213, 0, 4), (2214, 'TXTDEFAULTPAGEAFTERLOGIN', 2, 0, 2214, 0, 8), (2215, 'TXTDEFAULTPAGEBEFORELOGIN', 2, 0, 2215, 0, 8), (2216, 'TXTUSERTYPE', 2, 0, 2216, 0, 0), (2217, 'TXTPREVIOUS', 2, 0, 2217, 0, 0), (2218, 'MSGCOMMENTAWITINGMOD', 1, 0, 2218, 0, 12), (2219, 'MSGTOPICAWITINGMOD', 1, 0, 2219, 0, 12), (2220, 'TXTREPEAT', 2, 0, 2220, 0, 0), (2221, 'TXTOCCURANCELEFT', 2, 0, 2221, 0, 1), (2222, 'TXTQUEUEOUTGOINGMAILS', 2, 0, 2222, 0, 0), (2223, 'MSGNOLINKTICKETFOUND', 2, 0, 2223, 0, 0), (2224, 'TXTREMOVED', 1, 0, 2224, 0, 0), (2225, 'TXTOVERUSE', 1, 0, 2225, 0, 14), (2226, 'TXTPAUSESLA', 2, 0, 2226, 0, 0), (2227, 'TXTRESUMESLA', 2, 0, 2227, 0, 0), (2228, 'TXTSLAPAUSED', 2, 0, 2228, 0, 0), (2229, 'TXTSLARESUMED', 2, 0, 2229, 0, 0), (2230, 'TXTPAUSEORRESUMESLA', 2, 0, 2230, 0, 8), (2231, 'TXTWITH', 2, 0, 2231, 0, 0), (2232, 'TXTTYPEHEREART', 1, 0, 2232, 0, 0), (2233, 'TXTARTICLESUGGESTIONS', 1, 0, 2233, 0, 0), (2234, 'TXTDESTINATION', 2, 0, 2234, 0, 0), (2235, 'TXTISSUEID', 2, 0, 2235, 0, 8), (2236, 'TXTISMIGRATED', 2, 0, 2236, 0, 14), (2237, 'TXTCREATEISSUEWITHREADMINE', 2, 0, 2237, 0, 8), (2238, 'TXTTRACKER', 2, 0, 2238, 0, 8), (2239, 'TXTISSUE', 2, 0, 2239, 0, 8), (2240, 'TXTPROJECTNAME', 2, 0, 2240, 0, 8), (2241, 'MSGISSUELIKED', 2, 0, 2241, 0, 8), (2242, 'TXTSELECTISSUE', 2, 0, 2242, 0, 8), (2243, 'TXTSELECTTRACKER', 2, 0, 2243, 0, 8), (2244, 'TXTVIEWISSUEINREDMINE', 2, 0, 2244, 0, 8), (2245, 'TXTENABLED', 1, 0, 2245, 0, 0), (2246, 'TXTDISABLED', 1, 0, 2246, 0, 0), (2247, 'TXTAUTOGENRATEORG', 2, 0, 2247, 0, 8), (2248, 'TXTIGNOREORGANIZATION', 2, 0, 2248, 0, 8), (2249, 'TXTENABLESUBJECTMATCHING', 2, 0, 2249, 0, 0), (2250, 'TXTVISIBLRTOLEFTPANEL', 2, 0, 2250, 0, 8), (2251, 'TXTDEFAULT', 2, 0, 2251, 0, 0), (2252, 'TXTBOTHTICKETCREATION', 2, 0, 2252, 0, 8), (2253, 'TXTSHOWONLINESTAFF', 2, 0, 2253, 0, 8), (2254, 'TXTBASEDTICKHASSUBJLINE', 2, 0, 2254, 0, 8), (2255, 'TXTBASEDTICKSUB', 2, 0, 2255, 0, 8), (2256, 'TXTADDITIONALEMAILS', 1, 0, 2256, 0, 0), (2257, 'TXTBLANKFIELD', 1, 0, 2257, 0, 0), (2258, 'TXTEMAILALREADYEXIST', 1, 0, 2258, 0, 0), (2259, 'TXTFAX', 1, 0, 2259, 0, 0), (2260, 'TXTMOBILENUMBER', 1, 0, 2260, 0, 0), (2261, 'TXTTEMPLATE', 2, 0, 2261, 0, 0), (2262, 'TXTONLASTACTIVITY', 2, 0, 2262, 0, 0), (2263, 'TXTSLASTATE', 2, 0, 2263, 0, 0), (2264, 'TXTFAVICON', 2, 0, 2264, 0, 0), (2265, 'MSGINVALIDCHARACTER', 2, 0, 2265, 0, 0), (2266, 'TXTRESEND', 1, 0, 2266, 0, 0), (2267, 'TXTTASKLISTCOUNT', 2, 0, 2267, 0, 0), (2268, 'TXTDISPLAYAMOUNTONTIMETRACK', 2, 0, 2268, 0, 8), (2269, 'MSGNUMERICVALIDATIONFORMINUTES', 2, 0, 2269, 0, 8), (2270, 'TXTISMANAGER', 1, 0, 2270, 0, 0), (2271, 'TXTADVSEARCH', 1, 0, 2271, 0, 0), (2272, 'TXTFLAG', 1, 0, 2272, 0, 0), (2273, 'TXTOWNER', 1, 0, 2273, 0, 0), (2274, 'TXTREPORT', 1, 0, 2274, 0, 0), (2275, 'TXTBYSTATUS', 1, 0, 2275, 0, 7), (2276, 'TXTPRIPORTY', 1, 0, 2276, 0, 7), (2277, 'TXTBYTYPE', 1, 0, 2277, 0, 7), (2278, 'TXTBYOWNER', 1, 0, 2278, 0, 7), (2279, 'TXTSELECTDURATION', 1, 0, 2279, 0, 7), (2280, 'TXTLASTDAYS', 1, 0, 2280, 0, 7), (2281, 'TXTLASTSEVENDAYS', 1, 0, 2281, 0, 0), (2282, 'TXTLASTTWENTYFOURHOURS', 1, 0, 2282, 0, 7), (2283, 'TXTMIGRATEDFROM', 1, 0, 2283, 0, 0), (2284, 'TXTONGOINGAUDIT', 2, 0, 2284, 0, 8), (2285, 'TXTASSETSTATEWISESUMMARY', 2, 0, 2285, 0, 14), (2286, 'TXTNEWUPDATES', 2, 0, 2286, 0, 14), (2287, 'TXTAUTOAPPOCOMMENT', 2, 0, 2287, 0, 0), (2288, 'TXTCLIENTBYORGNATION', 1, 0, 2288, 0, 0), (2289, 'TXTCLIENTBYTICKET', 1, 0, 2289, 0, 7), (2290, 'TXTAUTOSOFTCONMAP', 2, 0, 2290, 0, 8), (2291, 'TXTVIEWRESULT', 1, 0, 2291, 0, 7), (2292, 'TXTGENERATE', 1, 0, 2292, 0, 0), (2293, 'TXTCUSTOM', 1, 0, 2293, 0, 0), (2294, 'TXTANALYSIS', 1, 0, 2294, 0, 2), (2295, 'TXTUPDATEEXOTELAPP', 2, 0, 2295, 0, 8), (2296, 'TXTAPPROVAL', 1, 0, 2296, 0, 0), (2297, 'MSGEXOPHONEREQ', 2, 0, 2297, 0, 8), (2298, 'TXTCHARTER', 2, 0, 2298, 0, 2), (2299, 'TXTCONNECTCUSTTOAGENT', 2, 0, 2299, 0, 0), (2300, 'TXTCONNECTCUSTTOFLOW', 2, 0, 2300, 0, 8), (2301, 'TXTSENDBULKSMS', 2, 0, 2301, 0, 0), (2302, 'TXTTIMELIMIT', 2, 0, 2302, 0, 8), (2303, 'TXTOUT', 2, 0, 2303, 0, 0), (2304, 'TXTOPTIONAL', 2, 0, 2304, 0, 8), (2305, 'TXTCALLERID', 2, 0, 2305, 0, 8), (2306, 'TXTCALLTYPE', 2, 0, 2306, 0, 8), (2307, 'TXTTRANS', 2, 0, 2307, 0, 8), (2308, 'TXTPROMO', 2, 0, 2308, 0, 8), (2309, 'TXTCONNECT', 2, 0, 2309, 0, 8), (2310, 'TXTDESIGN', 2, 0, 2310, 0, 2), (2311, 'MSGSELECTCALLER', 2, 0, 2311, 0, 0), (2312, 'MSGFROM', 2, 0, 2312, 0, 0), (2313, 'MSGTO', 2, 0, 2313, 0, 0), (2314, 'TXTMSGBODY', 2, 0, 2314, 0, 0), (2315, 'TXTSENADSMS', 2, 0, 2315, 0, 0), (2316, 'MSGBODY', 2, 0, 2316, 0, 0), (2317, 'TXTAUTOTICKETECREATION', 2, 0, 2317, 0, 0), (2318, 'TXTENDDATE', 1, 0, 2318, 0, 0), (2319, 'TXTDURATION', 1, 0, 2319, 0, 0), (2320, 'TXTPRICE', 1, 0, 2320, 0, 0), (2321, 'TXTDIRECTION', 1, 0, 2321, 0, 0), (2322, 'TXTSENSTDATE', 2, 0, 2322, 0, 0), (2323, 'TXTBODY', 2, 0, 2323, 0, 0), (2324, 'TXTSMSDETAILS', 2, 0, 2324, 0, 8), (2325, 'TXTOUTWARDCALL', 2, 0, 2325, 0, 8), (2326, 'TXTINWARDCALL', 2, 0, 2326, 0, 8), (2327, 'TXTOUTWARDMSG', 2, 0, 2327, 0, 8), (2328, 'TXTINWARDMSG', 2, 0, 2328, 0, 8), (2329, 'TXTORDERREPORT', 2, 0, 2329, 0, 7), (2330, 'TXTBILLINGSTATUS', 2, 0, 2330, 0, 7), (2331, 'TXTSELECTSTATUS', 2, 0, 2331, 0, 7), (2332, 'TXTTOTALINVOICEID', 2, 0, 2332, 0, 7), (2333, 'TXTTOTALPAID', 2, 0, 2333, 0, 7), (2334, 'TXTBUILD', 2, 0, 2334, 0, 2), (2335, 'TXTBONUSPOINTREPOT', 2, 0, 2335, 0, 7), (2336, 'TXTSTAFFPOINTREPORT', 2, 0, 2336, 0, 7), (2337, 'TXTCLIENTTRANSACTIONREPORT', 2, 0, 2337, 0, 7), (2338, 'TXTCLIENTORDERREPORT', 2, 0, 2338, 0, 7), (2339, 'TXTTRANSACTIONREPORT', 2, 0, 2339, 0, 7), (2340, 'TXTFIRSTRESPONSE', 2, 0, 2340, 0, 7), (2341, 'TXTBILLINGINVOICEREPORT', 2, 0, 2341, 0, 7), (2342, 'TXTTOTALTICKET', 2, 0, 2342, 0, 7), (2343, 'TXTTOTALOPEN', 2, 0, 2343, 0, 7), (2344, 'TXTTOTALCLOSE', 2, 0, 2344, 0, 7), (2345, 'TXTTOTALPROGRESS', 2, 0, 2345, 0, 7), (2346, 'TXTDEPARTMENTNAME', 2, 0, 2346, 0, 7), (2347, 'TXTPROINPROGRESS', 2, 0, 2347, 0, 7), (2348, 'TXTUPDATECUSTOM', 2, 0, 2348, 0, 7), (2349, 'TXTCREATECUSTOMREPORT', 2, 0, 2349, 0, 7), (2350, 'TXTCUSTOMVIEWREPORT', 2, 0, 2350, 0, 7), (2351, 'TXTTOTALRESPONSE', 2, 0, 2351, 0, 7), (2352, 'TXTPAIDSTATUS', 2, 0, 2352, 0, 7), (2353, 'TXTREFERENCETICKET', 2, 0, 2353, 0, 7), (2354, 'TXTORDERID', 2, 0, 2354, 0, 7), (2355, 'TXTDURATIONPOINT', 2, 0, 2355, 0, 7), (2356, 'TXTTKTCHNLGRP', 2, 0, 2356, 0, 7), (2357, 'TXTDELETEDTICKETS', 2, 0, 2357, 0, 7), (2358, 'TXTDELETEDATE', 2, 0, 2358, 0, 7), (2359, 'TXTMERGEDDATE', 2, 0, 2359, 0, 7), (2360, 'TXTMERGEDTICKETS', 2, 0, 2360, 0, 7), (2361, 'CHNLNAME', 2, 0, 2361, 0, 7), (2362, 'TXTTOTALNOTKT', 2, 0, 2362, 0, 7), (2363, 'TXTRSLVDATE', 2, 0, 2363, 0, 0), (2364, 'TXTITILPRBSOLVE', 2, 1, 2364, 0, 7), (2365, 'TXTPRBFRM', 2, 1, 2365, 0, 0), (2366, 'TXTCSTFLDRPT', 2, 0, 2366, 0, 7), (2367, 'TXTFLDVAL', 2, 0, 2367, 0, 7), (2368, 'TXTCSTRPTUSRREG', 2, 0, 2368, 0, 7), (2369, 'TXTREPLYDATE', 2, 0, 2369, 0, 7), (2370, 'TXTTOTALPOINT', 2, 0, 2370, 0, 7), (2371, 'TXTCURRENTRANK', 2, 0, 2371, 0, 7), (2372, 'TXTNOTANSWEREDTICKET', 2, 0, 2372, 0, 7); INSERT INTO `avis_language_variables` VALUES (2373, 'TXTTICKETESCGROUPSTAFFOWNER', 2, 0, 2373, 0, 7), (2374, 'TXTTICKETESCGROUPDEPARTMENT', 2, 0, 2374, 0, 7), (2375, 'TXTNEXTASSIGNED', 2, 0, 2375, 0, 2), (2376, 'TXTEXPORTTYPE', 2, 0, 2376, 0, 0), (2377, 'TXTSCHEDULEREPORT', 2, 0, 2377, 0, 7), (2378, 'TXTSCHEDULETYPE', 2, 0, 2378, 0, 7), (2379, 'TXTRECEIVECONTACTMAIL', 1, 0, 2379, 0, 0), (2380, 'TXTRECIEVEPCLIENTANDCONTACTSMAIL', 1, 0, 2380, 0, 0), (2381, 'TXTTOTALTICKETSRESOLVED', 2, 0, 2381, 0, 7), (2382, 'TXTLOGINACTIVITY', 2, 0, 2382, 0, 7), (2383, 'TXTSTAFFACTIVITIES', 2, 0, 2383, 0, 7), (2384, 'TXTACTIVITYTRACKING', 2, 0, 2384, 0, 7), (2385, 'TXTAVGRESPONSETIMEGROUPBYSTAFF', 2, 0, 2385, 0, 7), (2386, 'TXTLASTREPLIERTIME', 2, 0, 2386, 0, 0), (2387, 'TXTCREATENEW', 2, 0, 2387, 0, 8), (2388, 'TXTCUSTOMREPORTS', 2, 0, 2388, 0, 7), (2389, 'TXTDISPLAYCOUNT', 2, 0, 2389, 0, 7), (2390, 'MSGNEWCMDB', 2, 0, 2390, 0, 0), (2391, 'DEPTSETTO', 2, 0, 2391, 0, 14), (2392, 'CITYPESETTO', 2, 0, 2392, 0, 14), (2393, 'IMPACTSETTO', 2, 0, 2393, 0, 0), (2394, 'TXTLOCSETTO', 2, 0, 2394, 0, 0), (2395, 'TXTSETTO', 2, 0, 2395, 0, 0), (2396, 'MSGUPDATECMDB', 2, 0, 2396, 0, 14), (2397, 'TXTUPDATEDTO', 2, 0, 2397, 0, 0), (2398, 'TXTCLIENTWITHMAXTICKET', 2, 0, 2398, 0, 7), (2399, 'TXTMAXCOUNT', 2, 0, 2399, 0, 7), (2400, 'TXTCLIENTWITHMAXREPLYTICKET', 2, 0, 2400, 0, 7), (2401, 'TXTDOMAINREPORT', 2, 0, 2401, 0, 7), (2402, 'TXTQUESTSTAFF', 2, 0, 2402, 0, 7), (2403, 'TXTFORUM', 1, 0, 2403, 0, 0), (2404, 'TXTSUBMITATICKET', 1, 0, 2404, 0, 3), (2405, 'TXTLETSHELPU', 1, 0, 2405, 0, 4), (2406, 'TXTHIPCHATALERT', 2, 0, 2406, 0, 0), (2407, 'TXTSLACKALERT', 2, 0, 2407, 0, 8), (2408, 'TXTMATCHFOUND', 2, 0, 2408, 0, 1), (2409, 'MSGCONTACTNOEXISTED', 1, 0, 2409, 0, 3), (2410, 'TXTTOTALCLIENT', 2, 0, 2410, 0, 0), (2411, 'MSGORGIDMISS', 2, 0, 2411, 0, 3), (2412, 'TXTCASES', 2, 0, 2412, 0, 0), (2413, 'TXTMOSTCOMMETEDARTICLE', 2, 0, 2413, 0, 7), (2414, 'TXTMOSTVIEWEDARTICLE', 2, 0, 2414, 0, 7), (2415, 'TXTMOSTRAREDARTICLE', 2, 0, 2415, 0, 7), (2416, 'TXTFORMGROUP', 2, 0, 2416, 0, 0), (2417, 'TXTADDFORMGROUP', 2, 0, 2417, 0, 8), (2418, 'TXTDELETEFORM', 2, 0, 2418, 0, 8), (2419, 'MSGFORMGRPDEL', 2, 0, 2419, 0, 8), (2420, 'TXTUPDATEFORMGROUP', 2, 0, 2420, 0, 8), (2421, 'TXTFORMFIELD', 2, 0, 2421, 0, 0), (2422, 'TXTADDNEWFORMFIELD', 2, 0, 2422, 0, 8), (2423, 'TXTDELETEFORMFIELD', 2, 0, 2423, 0, 8), (2424, 'TXTPLACEHOLDER', 2, 0, 2424, 0, 0), (2425, 'TXTTOOLTIP', 2, 0, 2425, 0, 0), (2426, 'TXTIMAGE', 2, 0, 2426, 0, 0), (2427, 'TXTTEST', 2, 0, 2427, 0, 0), (2428, 'TXTHTMLATTRIBUTE', 2, 0, 2428, 0, 8), (2429, 'TXTDISPLAYTITLE', 2, 0, 2429, 0, 0), (2430, 'TXTFORMTYPE', 2, 0, 2430, 0, 0), (2431, 'MSGMANDATORYEMAILFIELD', 2, 0, 2431, 0, 0), (2432, 'MSGMANDATORYCALLFIELD', 2, 0, 2432, 0, 0), (2433, 'TXTEBABLECAPTCHA', 2, 0, 2433, 0, 0), (2434, 'TXTHELPDESKURL', 2, 0, 2434, 0, 0), (2435, 'TXTIFRAMEURL', 2, 0, 2435, 0, 8), (2436, 'TXTISINLINE', 2, 0, 2436, 0, 8), (2437, 'TXTISEDITOR', 2, 0, 2437, 0, 8), (2438, 'TXTNOOFATTACHMENTS', 2, 0, 2438, 0, 8), (2439, 'TXTTHANKYOU', 1, 0, 2439, 0, 0), (2440, 'TXTINVALIDEMAIL', 1, 0, 2440, 0, 0), (2441, 'TXTINVALIDNUMERIC', 1, 0, 2441, 0, 0), (2442, 'TXTINVALIDAPHA', 1, 0, 2442, 0, 0), (2443, 'TXTINVALIDALPGHANUM', 1, 0, 2443, 0, 0), (2444, 'TXTFORMNAME', 1, 0, 2444, 0, 8), (2445, 'TXTOPERATIONALLIVE', 2, 0, 2445, 0, 2), (2446, 'TXTEDITFORMFIELD', 2, 0, 2446, 0, 8), (2447, 'TXTUPDATEFORMFIELD', 2, 0, 2447, 0, 0), (2448, 'TXTMAILQUEUENOTEXIST', 2, 0, 2448, 0, 8), (2449, 'TXTCLIENTEMAILNOTVERIFIED', 2, 0, 2449, 0, 8), (2450, 'TXTCONTACTACCESS', 2, 0, 2450, 0, 8), (2451, 'TXTCLIENTREGISTRATIONERROR', 2, 0, 2451, 0, 8), (2452, 'TXTTICKETCREATIONERROR', 2, 0, 2452, 0, 8), (2453, 'MSGNOFORM', 1, 0, 2453, 0, 2), (2454, 'TXTPROBLEMGROUPBYSTATUS', 2, 1, 2454, 0, 7), (2455, 'TXTPROBLEMGROUPBYPRIORITY', 2, 1, 2455, 0, 7), (2456, 'TXTPROBLEMGROUPBYIMPACT', 2, 1, 2456, 0, 7), (2457, 'TXTINVOICEHASH', 2, 0, 2457, 0, 0), (2458, 'TXTBACKTOLISTING', 2, 0, 2458, 0, 8), (2459, 'MSGINVALIDCLIENTFORMERGE', 2, 0, 2459, 0, 3), (2460, 'MSGMANDATORYFIELDS', 1, 0, 2460, 0, 0), (2461, 'TXTSCHEDULEDREPORT', 2, 0, 2461, 0, 7), (2462, 'TXTTASKNOTIFICATION', 2, 0, 2462, 0, 0), (2463, 'TXTNOTSTARTEDTASK', 2, 0, 2463, 0, 0), (2464, 'TXTHIDECLIENTPORTAL', 2, 0, 2464, 0, 8), (2465, 'TXTPROBLEMSPERDEPT', 2, 1, 2465, 0, 7), (2466, 'TXTCHANGESPERDEPT', 2, 1, 2466, 0, 7), (2467, 'TXTRELEASESPERDEPT', 2, 1, 2467, 0, 7), (2468, 'TXTSLAANDESCALATION', 2, 0, 2468, 0, 7), (2469, 'TXTRATINGANDSURVEY', 2, 0, 2469, 0, 7), (2470, 'TXTASSIGNSTAFFTASKREPORT', 2, 0, 2470, 0, 7), (2471, 'TXTASSETNAME', 2, 0, 2471, 0, 0), (2472, 'TXTASSETSUSEDBYCLIENT', 2, 0, 2472, 0, 7), (2473, 'TXTASSETMANAGEDBYSTAFF', 2, 0, 2473, 0, 7), (2474, 'TXTTICKETLINKREPORT', 2, 0, 2474, 0, 7), (2475, 'TXTCOMMENTEDREPORT', 2, 0, 2475, 0, 7), (2476, 'TXTASSETLINKTOTICKETS', 2, 0, 2476, 0, 7), (2477, 'TXTTYPETOSEARCHEXISTINGTICKETHASH', 2, 0, 2477, 0, 0), (2478, 'TXTTASKLINKED', 2, 0, 2478, 0, 1), (2479, 'TXTCITEMLINKED', 2, 0, 2479, 0, 1), (2480, 'TXTPROBLEMLINKED', 2, 1, 2480, 0, 0), (2481, 'TXTCHANGESLINKED', 2, 1, 2481, 0, 10), (2482, 'TXTRELEASELINKEDTOCHANGES', 2, 1, 2482, 0, 0), (2483, 'TXTCHANGESRESOLVEDBYSTAFF', 2, 1, 2483, 0, 7), (2484, 'TXTTOTALREPLIEDTICKET', 2, 0, 2484, 0, 7), (2485, 'TXTCLOSETICKETDATE', 2, 0, 2485, 0, 7), (2486, 'TXTMARKREAD', 2, 0, 2486, 0, 2), (2487, 'TXTMARKUNREAD', 2, 0, 2487, 0, 2), (2488, 'TXTRETIRING', 2, 0, 2488, 0, 2), (2489, 'TXTDEPTSLAREPORT', 2, 0, 2489, 0, 7), (2490, 'TXTAVGRESOLUTIONTIME', 2, 0, 2490, 0, 7), (2491, 'TXTSTAFFWORK', 2, 0, 2491, 0, 7), (2492, 'TXTSTAFFAVGRESPONSETIME', 2, 0, 2492, 0, 7), (2493, 'TXTQUESTTOPPERFORMER', 2, 0, 2493, 0, 7), (2494, 'TXTBILLINGSUMMARY', 2, 0, 2494, 0, 0), (2495, 'TXTRETIRED', 2, 0, 2495, 0, 2), (2496, 'TXTLIFECYCLESTAGE', 2, 0, 2496, 0, 0), (2497, 'TXTGUESTEMAIL', 2, 0, 2497, 0, 0), (2498, 'TXTADDCALENDEREVENT', 2, 0, 2498, 0, 0), (2499, 'TXTGCALEVENTSDETAILS', 2, 0, 2499, 0, 0), (2500, 'TXTGCALTASKSDETAILS', 2, 0, 2500, 0, 0), (2501, 'TXTTASKLIST', 2, 0, 2501, 0, 0), (2502, 'TXTEVENTS', 2, 0, 2502, 0, 0), (2503, 'TXTCLIENTOVERVIEW', 2, 0, 2503, 0, 7), (2504, 'TXTCLIENTINVOICESREPORT', 2, 0, 2504, 0, 7), (2505, 'TXTTOTALUNPAID', 2, 0, 2505, 0, 7), (2506, 'TXTTOTALCANCELLED', 2, 0, 2506, 0, 7), (2507, 'TXTTOTALINPROCESS', 2, 0, 2507, 0, 7), (2508, 'TXTTICKETBYCHANNEL', 2, 0, 2508, 0, 7), (2509, 'TXTQUEUESUMMARY', 2, 0, 2509, 0, 0), (2510, 'TXTTOTALREPORTQUEUE', 2, 0, 2510, 0, 7), (2511, 'TXTMYREPORTQUEUE', 2, 0, 2511, 0, 7), (2512, 'TXTMYCOMPLITEDQUEUE', 2, 0, 2512, 0, 7), (2513, 'TXTREPORTINQUEUE', 2, 0, 2513, 0, 7), (2514, 'MSGSTARTDATEVALIDATION', 2, 0, 2514, 0, 7), (2515, 'TXTMODIFICATIONDATE', 1, 0, 2515, 0, 0), (2516, 'TXTVIEW', 1, 0, 2516, 0, 0), (2517, 'TXTSTAFFLEAD', 2, 0, 2517, 0, 7), (2518, 'TXTSOLVEDTICKETS', 2, 0, 2518, 0, 7), (2519, 'AVGFIRSTREPLY', 2, 0, 2519, 0, 7), (2520, 'TXTNETWORKSCAN', 2, 0, 2520, 0, 8), (2521, 'TXTAVGSLATIME', 2, 0, 2521, 0, 7), (2522, 'TXTCREATEFILTER', 2, 0, 2522, 0, 0), (2523, 'TXTSUBMITTEDBY', 1, 0, 2523, 0, 0), (2524, 'TXTTYPETOSEARCHEXISTINGSTAFFSEMAILADDRESS', 2, 0, 2524, 0, 10), (2525, 'TXTRESOLVEDBY', 2, 0, 2525, 0, 0), (2526, 'TXTADDORLINKSOFTWARE', 2, 0, 2526, 0, 0), (2527, 'TXTWASTHISARTICLEHELPFUL', 1, 0, 2527, 0, 4), (2528, 'TXTOUTOF', 1, 0, 2528, 0, 0), (2529, 'TXTFOUNDTHISHELPFUL', 1, 0, 2529, 0, 4), (2530, 'TXTARTICLELIKE', 2, 0, 2530, 0, 8), (2531, 'TXTFEEDBACKCLIENT', 2, 0, 2531, 0, 0), (2532, 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0, 2771, 0, 8), (2772, 'TXTMANAGESCHEDULETICKET', 2, 0, 2772, 0, 8), (2773, 'TXTVIEWALERTS', 2, 0, 2773, 0, 2), (2774, 'TXTMANAGEVIEWS', 2, 0, 2774, 0, 0), (2775, 'TXTMODULEENABLED', 2, 0, 2775, 0, 8), (2776, 'TXTSTARTTIMER', 2, 0, 2776, 0, 2), (2777, 'TXTCONVERSATION', 1, 0, 2777, 0, 0), (2778, 'TXTAPPROAVLREQUEST', 2, 0, 2778, 0, 0), (2779, 'TXTMODIFYPROPERTIES', 2, 0, 2779, 0, 0), (2780, 'TXTINTEGRATIONTITLE', 2, 0, 2780, 0, 8), (2781, 'TXTTOTALREQUESTS', 2, 0, 2781, 0, 0), (2782, 'TXTREQUESTSENTON', 2, 0, 2782, 0, 0), (2783, 'TXTSTARTTIMECREATIONPLUSBELOWTIME', 2, 0, 2783, 0, 0), (2784, 'TXTENDTIMESTARTPLUSBELOWTIME', 2, 0, 2784, 0, 0), (2785, 'MSGHOURNUMERIC', 2, 0, 2785, 0, 8), (2786, 'MSGDAYNUMERIC', 2, 0, 2786, 0, 8), (2787, 'TXTCHANNELCHANGEDFROM', 1, 0, 2787, 0, 0), (2788, 'MSGDUETIME', 2, 0, 2788, 0, 0), (2789, 'MSGRECURSTASKTITLE', 2, 0, 2789, 0, 1), (2790, 'MSGTASKUPDATED', 2, 0, 2790, 0, 1), (2791, 'MSGTASKCREATED', 2, 0, 2791, 0, 1), (2792, 'MSGSCHEDULEUPDATED', 2, 0, 2792, 0, 0), (2793, 'MSGTASKUNSSINGEDFROM', 2, 0, 2793, 0, 1), (2794, 'MSGTASKASSINGEDTO', 2, 0, 2794, 0, 1), (2795, 'MSGADDTOFAV', 2, 0, 2795, 0, 0), (2796, 'MSGREMOVEFROMFAV', 2, 0, 2796, 0, 2), (2797, 'MSGTASKDESCUPDATED', 2, 0, 2797, 0, 1), (2798, 'MSGNEWOCCCREATED', 2, 0, 2798, 0, 1), (2799, 'MSGTASKCOMMENTADDED', 2, 0, 2799, 0, 1), (2800, 'MSGOCCARANCEDELETED', 2, 0, 2800, 0, 1), (2801, 'MSGSUBTASKDELETED', 2, 0, 2801, 0, 1), (2802, 'MSGTASKDELETED', 2, 0, 2802, 0, 1), (2803, 'MSGTASKDETACHED', 2, 0, 2803, 0, 0), (2804, 'MSGTASKCUSTOMFIELDSUPDATED', 2, 0, 2804, 0, 0), (2805, 'MSGCOMMENTDELETED', 2, 0, 2805, 0, 2), (2806, 'TXTLESS', 1, 0, 2806, 0, 0), (2807, 'TXTALLCATEGORIES', 2, 0, 2807, 0, 0), (2808, 'TXTALLFORUMS', 2, 0, 2808, 0, 12), (2809, 'TXTREMOVESTICKY', 2, 0, 2809, 0, 12), (2810, 'TXTMARKASSTICKY', 2, 0, 2810, 0, 12), (2811, 'TXTTRANSLATE', 2, 0, 2811, 0, 0), (2812, 'TXTVIEWALLPOST', 2, 0, 2812, 0, 12), (2813, 'TXTDELBILLINGRATE', 2, 0, 2813, 0, 8), (2814, 'TXTBILLINGRATE', 2, 0, 2814, 0, 0), (2815, 'TXTAPPLYBILLINGRATE', 2, 0, 2815, 0, 0), (2816, 'TXTCUSTSATISFACTION', 2, 0, 2816, 0, 0), (2817, 'MSGDEVICESBAN', 2, 0, 2817, 0, 0), (2818, 'TXTADDCHANGE', 2, 0, 2818, 0, 10), (2819, 'TXTSTAFFACTIVITY', 2, 0, 2819, 0, 1), (2820, 'TXTSTAFFDEVICES', 2, 0, 2820, 0, 1), (2821, 'TXTIMPORTTYPES', 2, 0, 2821, 0, 3), (2822, 'TXTDESCRIPTIONEMPTY', 2, 0, 2822, 0, 0), (2823, 'TXTSELECTSTAFFORTEAM', 2, 0, 2823, 0, 2), (2824, 'EXCEEDLIMIT', 2, 0, 2824, 0, 0), (2825, 'TXTSID', 2, 0, 2825, 0, 0), (2826, 'TXTCLIENTPORTALDESIGN', 2, 0, 2826, 0, 8), (2827, 'TXTFORUMTOPIC', 2, 0, 2827, 0, 0), (2828, 'TXTFORUMPOST', 2, 0, 2828, 0, 0), (2829, 'TXTSELFHELPLIST', 2, 0, 2829, 0, 0), (2830, 'TXTFOOTER', 2, 0, 2830, 0, 0), (2831, 'TXTCUSTOMCLIENTPORTALDSGN', 2, 0, 2831, 0, 8), (2832, 'TXTPORTALDESIGN', 2, 0, 2832, 0, 8), (2833, 'MSGRECORDMISS', 1, 0, 2833, 0, 0), (2834, 'TXTTIMECREDIT', 1, 0, 2834, 0, 0), (2835, 'TXTRECENTPOST', 1, 0, 2835, 0, 12), (2836, 'TXTSTICKYPOST', 1, 0, 2836, 0, 12), (2837, 'TXTOTHERCATEGORIES', 1, 0, 2837, 0, 12), (2838, 'TXTLOCK', 1, 0, 2838, 0, 0), (2839, 'TXTKEYWORDS', 1, 0, 2839, 0, 0), (2840, 'TXTPLEASECHECKANYONE', 2, 0, 2840, 0, 0), (2841, 'TXTVIACLIENTPORTAL', 1, 0, 2841, 0, 0), (2842, 'MSGTKTMRGD', 2, 0, 2842, 0, 0), (2843, 'TXTTICKETASSIGNE', 1, 0, 2843, 0, 0), (2844, 'TXTCREDITSUMMARY', 1, 0, 2844, 0, 0), (2845, 'TXTINSUFFICIENTCREDIT', 1, 0, 2845, 0, 0), (2846, 'TXTTICKETCOUNT', 1, 0, 2846, 0, 0), (2847, 'TXTADDBILLRATE', 2, 0, 2847, 0, 8), (2848, 'TXTUPDATEBILLRATE', 2, 0, 2848, 0, 8), (2849, 'TXTTIME', 1, 0, 2849, 0, 0), (2850, 'TXTPAYMENTFORINVOICE', 1, 0, 2850, 0, 5), (2851, 'TXTSTARTDATELESSTHANENDDATE', 2, 0, 2851, 0, 10), (2852, 'TXTCAPTCHANOTVERIFY', 1, 0, 2852, 0, 0), (2853, 'TXTREASSIGNEDDATE', 2, 1, 2853, 0, 7), (2854, 'TXTREADYFORDEPLOY', 2, 1, 2854, 0, 10), (2855, 'TXTYOUHAVE', 2, 0, 2855, 0, 0), (2856, 'TXTSTARTTIME', 2, 0, 2856, 0, 0), (2857, 'TXTENDTIME', 2, 0, 2857, 0, 0), (2858, 'TXTSUBCLIENTS', 2, 0, 2858, 0, 3), (2859, 'MSGTICKETITEMCHANGED', 2, 0, 2859, 0, 0), (2860, 'TXTVALIDITYONETIME', 1, 0, 2860, 0, 0), (2861, 'TXTVALIDITYMONTHLY', 1, 0, 2861, 0, 0), (2862, 'TXTVALIDITYQUARTERLY', 1, 0, 2862, 0, 0), (2863, 'TXTVALIDITYSEMIANNUALLY', 1, 0, 2863, 0, 0), (2864, 'TXTVALIDITYANNUALLY', 1, 0, 2864, 0, 0), (2865, 'TXTUPDATECONTRACT', 2, 0, 2865, 0, 14), (2866, 'MSGCONTNONUM', 2, 0, 2866, 0, 0), (2867, 'TXTCONVERSATIONS', 2, 0, 2867, 0, 0), (2868, 'MSGPOSTMESSAGENOTFOUND', 2, 0, 2868, 0, 2), (2869, 'MSGREQRECPT', 2, 0, 2869, 0, 2), (2870, 'MSGREQUIREDAY', 2, 0, 2870, 0, 2), (2871, 'MSGGREATERTHAN', 1, 0, 2871, 0, 0), (2872, 'TXTHALFDAY', 2, 0, 2872, 0, 8), (2873, 'TXTCHANGED', 2, 0, 2873, 0, 0), (2874, 'TXTRESTRTIME', 2, 0, 2874, 0, 8), (2875, 'TXTWORKINGHOURS', 2, 0, 2875, 0, 8), (2876, 'TXTURGENCY', 1, 0, 2876, 0, 0), (2877, 'TXTCHLD', 2, 0, 2877, 0, 10), (2878, 'MSGSALVAGENUMERIC', 2, 0, 2878, 0, 14), (2879, 'TXTSELECTCLONE', 2, 0, 2879, 0, 14), (2880, 'TXTDISPLAYCLOSUREREASON', 2, 0, 2880, 0, 0), (2881, 'TXTCLOSUREREASON', 2, 0, 2881, 0, 0), (2882, 'TXTCHANGEURGENCY', 2, 0, 2882, 0, 0), (2883, 'TXTCHANGEIMPACT', 2, 0, 2883, 0, 0), (2884, 'TXTCAB', 2, 1, 2884, 0, 0), (2885, 'TXTMULTIPLE', 1, 0, 2885, 0, 0), (2886, 'TXTISALRPIN', 2, 1, 2886, 0, 2), (2887, 'TXTJUSTPRIORITYCHNG', 2, 1, 2887, 0, 0), (2888, 'TXTDISJUSTPRIORITYCHNG', 2, 1, 2888, 0, 0), (2889, 'TXTADDED', 2, 0, 2889, 0, 0), (2890, 'TXTPROPOSEDPLAN', 2, 1, 2890, 0, 0), (2891, 'TXTBUSINESSJUSTIFICATION', 2, 0, 2891, 0, 0), (2892, 'TXTMODULEPROPERTIES', 2, 0, 2892, 0, 0), (2893, 'TXTSAVESOLUTION', 2, 0, 2893, 0, 0), (2894, 'TXTREVIEWCHANGEREQ', 2, 1, 2894, 0, 0), (2895, 'TXTREQVALID', 2, 1, 2895, 0, 10), (2896, 'TXTCHNGDESCLEAR', 2, 1, 2896, 0, 10), (2897, 'TXTCHNGREVIEW', 2, 1, 2897, 0, 0), (2898, 'TXTCHNGFURDETIALS', 2, 1, 2898, 0, 10), (2899, 'TXTHIGHPLAN', 2, 1, 2899, 0, 0), (2900, 'TXTTECHPLAN', 2, 1, 2900, 0, 0), (2901, 'TXTRESOURCEPLAN', 2, 1, 2901, 0, 0), (2902, 'TXTSYSUSEPHPMAILFORADDSMTP', 2, 0, 2902, 0, 8), (2903, 'TXTCOMMPLAN', 2, 1, 2903, 0, 0), (2904, 'TXTACCPLAN', 2, 1, 2904, 0, 0), (2905, 'TXTMONITORPLAN', 2, 1, 2905, 0, 0), (2906, 'TXTUPDATED', 1, 0, 2906, 0, 0), (2907, 'MSGDELETEASSET', 2, 0, 2907, 0, 14), (2908, 'MSGINVALID', 1, 0, 2908, 0, 0), (2909, 'TXTREQUESTER', 2, 1, 2909, 0, 0), (2910, 'TXTIMPLEMENTER', 2, 1, 2910, 0, 0), (2911, 'TXTTESTER', 2, 1, 2911, 0, 0), (2912, 'TXTAPPROVER', 2, 0, 2912, 0, 0), (2913, 'TXTRECORDMEETAUTOONLOCALCOM', 2, 1, 2913, 0, 10), (2914, 'TXTSUPERVISOR', 2, 1, 2914, 0, 0), (2915, 'TXTCOORDINATOR', 2, 1, 2915, 0, 0), (2916, 'TXTCHANGECLOSED', 2, 1, 2916, 0, 10), (2917, 'MSGCLOSELINKS', 2, 1, 2917, 0, 10), (2918, 'TXTTAM', 2, 1, 2918, 0, 0), (2919, 'TXTREVIEWFORRISKAVOIDANCE', 2, 1, 2919, 0, 0), (2920, 'TXTENSURERISK', 2, 1, 2920, 0, 0), (2921, 'TXTREVIEWTECHNICALAPPROVAL', 2, 1, 2921, 0, 0), (2922, 'TXTTECHNICALINFORMATION', 2, 1, 2922, 0, 0), (2923, 'TXTREVIEWANDREJECT', 2, 1, 2923, 0, 0), (2924, 'TXTCHANGEBUILDTEST', 2, 1, 2924, 0, 0), (2925, 'TXTCOORDINATEBUILD', 2, 1, 2925, 0, 0), (2926, 'TXTPERFORMBUILDACTIVITY', 2, 1, 2926, 0, 0), (2927, 'TXTCOORDINATETESTING', 2, 1, 2927, 0, 0), (2928, 'TXTEXECUTETESTACTIVITY', 2, 1, 2928, 0, 0), (2929, 'TXTREVIEWRESOLVEDEFECTS', 2, 1, 2929, 0, 0), (2930, 'TXTUPDATESUPPDOC', 2, 1, 2930, 0, 0), (2931, 'TXTSIGNOFFBUILD', 2, 1, 2931, 0, 0), (2932, 'TXTCANCELCHANGERECORD', 2, 1, 2932, 0, 0), (2933, 'TXTEMERGENCY', 2, 0, 2933, 0, 0), (2934, 'TXTPLANS', 2, 0, 2934, 0, 0), (2935, 'TXTIMPLEMENTATIONAPPROVAL', 2, 1, 2935, 0, 0), (2936, 'TXTIMPLEMENTCHANGE', 2, 1, 2936, 0, 0), (2937, 'TXTMONITORCHANGE', 2, 1, 2937, 0, 0), (2938, 'TXTCURRENTSTEP', 2, 1, 2938, 0, 0), (2939, 'TXTTOTDATACNTARCHIVED', 2, 0, 2939, 0, 8), (2940, 'TXTCREATOR', 2, 1, 2940, 0, 0), (2941, 'TXTCHANGEASSESSED', 2, 1, 2941, 0, 0), (2942, 'TXTREVIEWAPPROVAL', 2, 1, 2942, 0, 0), (2943, 'TXTSUPPMEMBER', 2, 1, 2943, 0, 0), (2944, 'TXTPARTCIPATES', 2, 1, 2944, 0, 0), (2945, 'TXTCHANGESCHEDULE', 2, 1, 2945, 0, 0), (2946, 'TXTCABACTIVITY', 2, 1, 2946, 0, 0), (2947, 'TXTCOORDIMPLEMENTCHANGE', 2, 1, 2947, 0, 0), (2948, 'TXTEXEPOSTIMPL', 2, 1, 2948, 0, 0), (2949, 'TXTIMPLESTATUS', 2, 1, 2949, 0, 0), (2950, 'TXTEXEBACKOUT', 2, 1, 2950, 0, 0), (2951, 'TXTTRIGGERCONFIG', 2, 1, 2951, 0, 0), (2952, 'TXTTRIGGERIMPLE', 2, 1, 2952, 0, 0), (2953, 'TXTEVALCHANGE', 2, 1, 2953, 0, 0), (2954, 'TXTCHANGERESULT', 2, 1, 2954, 0, 0), (2955, 'TXTFURTHERDETAIL', 2, 1, 2955, 0, 0), (2956, 'TXTBUSINESSIMAPCT', 2, 1, 2956, 0, 10), (2957, 'TXTCLOSEALLRELATIONS', 2, 1, 2957, 0, 10), (2958, 'TXTCLOSELINKED', 2, 1, 2958, 0, 10), (2959, 'TXTIMPACTDETAILS', 2, 0, 2959, 0, 0), (2960, 'TXTDTSIMPACTCHNG', 2, 0, 2960, 0, 0), (2961, 'TXTISCAB', 2, 1, 2961, 0, 0), (2962, 'TXTECLIENTEMAILVARIFICATION', 2, 0, 2962, 0, 8), (2963, 'TXTCLOSINGTIME', 2, 0, 2963, 0, 0), (2964, 'TXTISALRFAVORITE', 2, 0, 2964, 0, 2), (2965, 'TXTFAVORITE', 2, 0, 2965, 0, 0), (2966, 'TXTADDTOAVORITE', 2, 0, 2966, 0, 3), (2967, 'TXTREMOVEFAVORITE', 2, 0, 2967, 0, 2), (2968, 'MSGTASKENDDATE', 2, 0, 2968, 0, 1), (2969, 'TXTINSTRUCTIONS', 2, 0, 2969, 0, 0), (2970, 'TXTIDENTIFY', 2, 0, 2970, 0, 0), (2971, 'TXTIDENTIFICATIONNOTE', 2, 0, 2971, 0, 0), (2972, 'TXTRESOURCE', 2, 0, 2972, 0, 0), (2973, 'TXTMANAGEBY', 2, 0, 2973, 0, 0), (2974, 'TXTMANAGEMENT', 2, 0, 2974, 0, 0), (2975, 'TXTINTERNALMANPOWER', 2, 0, 2975, 0, 0), (2976, 'TXTTOTALCOSTS', 2, 0, 2976, 0, 0), (2977, 'TXTINSTALLATIONCOSTS', 2, 0, 2977, 0, 0), (2978, 'TXTTRAININGCOSTS', 2, 0, 2978, 0, 0), (2979, 'TXTMAINTAINANCECOSTS', 2, 0, 2979, 0, 0), (2980, 'TXTPROPOSEDDATE', 2, 0, 2980, 0, 10), (2981, 'TXTDELIVEREDBY', 2, 0, 2981, 0, 0), (2982, 'TXTPRODELIVERYDATE', 2, 0, 2982, 0, 0), (2983, 'TXTRISKASSESSMENT', 2, 1, 2983, 0, 0), (2984, 'TXTEXPDOWNTIMESTART', 2, 0, 2984, 0, 0), (2985, 'TXTEXPDOWNTIMEEND', 2, 0, 2985, 0, 0), (2986, 'TXTDOWNTIMEHOURS', 2, 0, 2986, 0, 0), (2987, 'TXTREMARK', 2, 0, 2987, 0, 0), (2988, 'TXTAPPROVEDBY', 2, 0, 2988, 0, 0), (2989, 'TXTIDENTIFYANAYSIS', 2, 1, 2989, 0, 0), (2990, 'TXTDELIVERYMNGR', 2, 1, 2990, 0, 0), (2991, 'TXTTASKDATE', 2, 0, 2991, 0, 0), (2992, 'TXTTIMELINE', 2, 1, 2992, 0, 0), (2993, 'TXTCHANGESTEPDOWNGRADE', 2, 1, 2993, 0, 0), (2994, 'TXTCHNAGEBYSTATUS', 2, 1, 2994, 0, 7), (2995, 'TXTCHNAGEBYPRIORITY', 2, 1, 2995, 0, 7), (2996, 'TXTCHNAGEBYIMPACT', 2, 1, 2996, 0, 7), (2997, 'TXTRELEASEMNGR', 2, 1, 2997, 0, 0), (2998, 'TXTNEWRELATTACHED', 2, 1, 2998, 0, 0), (2999, 'TXTDETTACHATTACHREL', 2, 1, 2999, 0, 0), (3000, 'TXTITILNOTEADD', 2, 0, 3000, 0, 0), (3001, 'TXTITILNOTEDELETED', 2, 0, 3001, 0, 0), (3002, 'TXTNOTCLOSED', 2, 0, 3002, 0, 2), (3003, 'TXTNOTRESPONDED', 2, 0, 3003, 0, 0), (3004, 'TXTKNOWNERROR', 2, 1, 3004, 0, 0), (3005, 'TXTPRODUCTION', 2, 1, 3005, 0, 0), (3006, 'TXTDEVELOPMENT', 2, 1, 3006, 0, 0), (3007, 'TXTDEPTINVOICERPT', 2, 0, 3007, 0, 7), (3008, 'TXTDOMAININVOICERPT', 2, 0, 3008, 0, 7), (3009, 'TXTSCHEDULEPOSTIMP', 2, 1, 3009, 0, 10), (3010, 'TXTTESTDATE', 2, 1, 3010, 0, 0), (3011, 'TXTBUILDDATE', 2, 1, 3011, 0, 0), (3012, 'TXTIMPLDATE', 2, 1, 3012, 0, 0), (3013, 'TXTISCLONEOF', 2, 0, 3013, 0, 2), (3014, 'TXTITIMETRACK', 2, 0, 3014, 0, 2), (3015, 'TXTMODIFIED', 2, 0, 3015, 0, 0), (3016, 'TXTCHANGEPLANDATE', 2, 1, 3016, 0, 10), (3017, 'TXTPSO', 2, 1, 3017, 0, 0), (3018, 'TXTARCHIVE', 2, 0, 3018, 0, 0), (3019, 'TXTREFERENCE', 2, 0, 3019, 0, 7), (3020, 'TXTREQMEETPASSWORD', 2, 0, 3020, 0, 0), (3021, 'TXTTOTALPENDING', 2, 0, 3021, 0, 7), (3022, 'TXTLEAVEAMSG', 1, 0, 3022, 0, 0), (3023, 'TXTSCANASSET', 2, 0, 3023, 0, 14), (3024, 'TXTSCANSTARTSOONATREMOTDEV', 2, 0, 3024, 0, 14), (3025, 'TXTSEARCHACTIVITY', 2, 0, 3025, 0, 7), (3026, 'TXTPACKAGES', 2, 0, 3026, 0, 0), (3027, 'TXTSENDREGKEY', 2, 0, 3027, 0, 8), (3028, 'TXTSELCTPROJECT', 2, 0, 3028, 0, 8), (3029, 'TXTREVIEW', 2, 0, 3029, 0, 0), (3030, 'TXTPROBTICKETTREND', 2, 1, 3030, 0, 7), (3031, 'TXTCHNGTICKETTREND', 2, 1, 3031, 0, 7), (3032, 'TXTRELTICKETTREND', 2, 1, 3032, 0, 7), (3033, 'TXTMODEOFCONTACT', 1, 0, 3033, 0, 0), (3034, 'TXTWEBPORTAL', 1, 0, 3034, 0, 2), (3035, 'TXTPROBTICKETREL', 2, 1, 3035, 0, 7), (3036, 'TXTROOTCAUSEUPDATED', 2, 1, 3036, 0, 10), (3037, 'TXTSYMPTOMSUPD', 2, 1, 3037, 0, 10), (3038, 'TXTREASONCHANGEUPD', 2, 1, 3038, 0, 10), (3039, 'TXTROLLOUTPLANUPD', 2, 1, 3039, 0, 10), (3040, 'TXTBACKOUTPLANUPD', 2, 1, 3040, 0, 10), (3041, 'TXTBUILDPLANUPD', 2, 1, 3041, 0, 10), (3042, 'TXTTESTPLANUPD', 2, 1, 3042, 0, 10), (3043, 'TXTPROBLEMOVERDUE', 2, 1, 3043, 0, 10), (3044, 'TXTCHANGESOVERDUE', 2, 1, 3044, 0, 10), (3045, 'TXTRELEASEOVERDUE', 2, 1, 3045, 0, 0), (3046, 'TXTKNOWNERRORUPDATED', 2, 1, 3046, 0, 10), (3047, 'TXTCHANGETYPEUPD', 2, 1, 3047, 0, 10), (3048, 'TXTRELEASETYPEUPD', 2, 1, 3048, 0, 10), (3049, 'TXTIMPACTPRIORIYUPDTED', 2, 0, 3049, 0, 2), (3050, 'TXTPROBLEMASSIGNED', 2, 1, 3050, 0, 10), (3051, 'TXTRELEASEASSIGNED', 2, 1, 3051, 0, 0), (3052, 'TXTCHANESASSIGNED', 2, 1, 3052, 0, 10), (3053, 'TXTPERMANENTSOLLINKED', 2, 1, 3053, 0, 10), (3054, 'TXTWORKARROUNDSOLLINKED', 2, 1, 3054, 0, 10), (3055, 'TXTREMINDER', 2, 0, 3055, 0, 0), (3056, 'TXTSESSION', 2, 0, 3056, 0, 0), (3057, 'TXTLISTVIEW', 1, 0, 3057, 0, 0), (3058, 'TXTNEWLYREGISTER', 2, 0, 3058, 0, 0), (3059, 'TXTREPLIES', 2, 0, 3059, 0, 0), (3060, 'TXTSTARTED', 2, 0, 3060, 0, 0), (3061, 'TXTNEXTSEVENDAYS', 2, 0, 3061, 0, 0), (3062, 'TXTKIB', 2, 0, 3062, 0, 0), (3063, 'TXTDRIVE', 2, 0, 3063, 0, 0), (3064, 'TXTINSERT', 2, 0, 3064, 0, 0), (3065, 'TXTUSECSVORG', 2, 0, 3065, 0, 3), (3066, 'TXTCLMMAPPING', 2, 0, 3066, 0, 0), (3067, 'TXTFEATURED', 2, 0, 3067, 0, 0), (3068, 'TXTVIEWALLSECTIONS', 1, 0, 3068, 0, 0), (3069, 'TXTGRIDVIEW', 1, 0, 3069, 0, 0), (3070, 'TXTWEEKS', 1, 0, 3070, 0, 8), (3071, 'TXTDATAARCHIVE', 2, 0, 3071, 0, 0), (3072, 'TXTARCHIVEDATABEFORE', 2, 0, 3072, 0, 8), (3073, 'TXTARCHIVEDATAFROM', 2, 0, 3073, 0, 8), (3074, 'TXTDEFAULTSMTP', 2, 0, 3074, 0, 0), (3075, 'TXTTRUSTEDDOMAIN', 2, 0, 3075, 0, 8), (3076, 'TXTDEFAULTSMTPMAIL', 2, 0, 3076, 0, 8), (3077, 'TXTDROPBOX', 2, 0, 3077, 0, 0), (3078, 'TXTYELLOW', 2, 0, 3078, 0, 0), (3079, 'TXTGREEN', 2, 0, 3079, 0, 0), (3080, 'TXTRED', 2, 0, 3080, 0, 0), (3081, 'TXTBLUE', 2, 0, 3081, 0, 0), (3082, 'TXTSERVREQRESOLVEREPORT', 2, 0, 3082, 0, 7), (3083, 'TXTENTERPPURL', 2, 0, 3083, 0, 8), (3084, 'TXTENTERVPPURL', 2, 0, 3084, 0, 8), (3085, 'TXTPRIVACYPOLICY', 1, 0, 3085, 0, 0), (3086, 'TXTCHECKPP', 1, 0, 3086, 0, 0), (3087, 'TXTMYASSETS', 1, 0, 3087, 0, 0), (3088, 'MSGNEWBLAB', 2, 0, 3088, 0, 1), (3089, 'TXTCONFIGURATIONMNGR', 2, 1, 3089, 0, 8), (3090, 'TXTKNOWLEDGEMNGR', 2, 1, 3090, 0, 8), (3091, 'TXTPROJECTMNGR', 2, 1, 3091, 0, 8), (3092, 'TXTTOTALRESOLVED', 2, 0, 3092, 0, 7), (3093, 'TXTTESTMNGR', 2, 1, 3093, 0, 10), (3094, 'TXTONCE', 2, 0, 3094, 0, 10), (3095, 'TXTDAILY', 2, 0, 3095, 0, 0), (3096, 'TXTWEEKLY', 2, 0, 3096, 0, 0), (3097, 'TXTMANUALINVC', 2, 0, 3097, 0, 5), (3098, 'TXTRADIOBUTTON', 2, 0, 3098, 0, 8), (3099, 'TXTSELECTBOX', 2, 0, 3099, 0, 8), (3100, 'TXTWIDTH', 2, 0, 3100, 0, 14), (3101, 'TXTYEARS', 2, 0, 3101, 0, 14), (3102, 'TXTNOPERMISIONTOPAGE', 2, 0, 3102, 0, 0), (3103, 'TXTTYPESEARCHASSETNAME', 2, 0, 3103, 0, 0), (3104, 'TXTSERVICESTICKETHASHGENERATION', 2, 0, 3104, 0, 8), (3105, 'TXTASSETAUDITON', 2, 0, 3105, 0, 14), (3106, 'MSGALREADYEXIST', 2, 0, 3106, 0, 0), (3107, 'TXTSOLVEDWELL', 2, 1, 3107, 0, 0), (3108, 'TXTDIDNTSOLVEDWELL', 2, 1, 3108, 0, 0), (3109, 'TXTCANDOBETTERNEXT', 2, 1, 3109, 0, 0), (3110, 'TXTFAILUREPREFVENTION', 2, 1, 3110, 0, 0), (3111, 'TXTSUPPIERINVOLVE', 2, 1, 3111, 0, 0), (3112, 'MSGASSETNOTAVAILABLE', 2, 0, 3112, 0, 0), (3113, 'MSGAUTHSUCCESS', 2, 0, 3113, 0, 0), (3114, 'MSGAUTHTOSERVERFAILED', 2, 0, 3114, 0, 0), (3115, 'TXTBY', 2, 0, 3115, 0, 0), (3116, 'MSGCHANGEDIPADDRRESTRICT', 2, 0, 3116, 0, 0), (3117, 'MSGCLIENTVERIFIED', 2, 0, 3117, 0, 0), (3118, 'MSGCONNECTEDTOSERVER', 2, 0, 3118, 0, 0), (3119, 'MSGCONNECTEDSERVERFAILED', 2, 0, 3119, 0, 0), (3120, 'MSGCONTRACTAPPROVEBY', 2, 0, 3120, 0, 0), (3121, 'MSGCONTRACTAUTORENEWSTATUS', 2, 0, 3121, 0, 0), (3122, 'MSGCONTRACTSTATUSCHANGED', 2, 0, 3122, 0, 0), (3123, 'MSGCONTRACTUPDATED', 2, 0, 3123, 0, 0), (3124, 'MSGCOSTCHANGEDFROM', 2, 0, 3124, 0, 0), (3125, 'TXTCUSTOMFILTER', 2, 0, 3125, 0, 0), (3126, 'MSGFILEREMOVEDSUCCESS', 2, 0, 3126, 0, 0), (3127, 'MSGFORWARDED', 2, 0, 3127, 0, 0), (3128, 'MSGINVALIDCLIENTIDORDOMAIN', 2, 0, 3128, 0, 0), (3129, 'MSGLEVELCHANGEDFROM', 2, 0, 3129, 0, 0), (3130, 'MSGLICENSECNTCHANGED', 2, 0, 3130, 0, 0), (3131, 'TXTMERGEDTO', 2, 0, 3131, 0, 0), (3132, 'MSGMOVEDTOINBOX', 2, 0, 3132, 0, 2), (3133, 'MSGMOVEDTOTRASH', 2, 0, 3133, 0, 2), (3134, 'MSGNOTAPPLICABLE', 2, 0, 3134, 0, 0), (3135, 'MSGNOTRESOLVED', 2, 0, 3135, 0, 0), (3136, 'MSGCANNOTATTACHMORE', 2, 0, 3136, 0, 0), (3137, 'MSGUPLOADVALIDFILE', 2, 0, 3137, 0, 3), (3138, 'MSGPOSTSPLITWITH', 2, 0, 3138, 0, 2), (3139, 'MSGSELECTDAYTOSCHEDULE', 2, 0, 3139, 0, 0), (3140, 'MSGUCANATTACHMAX', 2, 0, 3140, 0, 0), (3141, 'MSGTOTALCOSTCHANGEDFROM', 2, 0, 3141, 0, 0), (3142, 'TXTCONTRACTSHASHGENERATION', 2, 0, 3142, 0, 14), (3143, 'TXTRECEPIENTFROM', 1, 0, 3143, 0, 0), (3144, 'TXTRECEPIENTTO', 1, 0, 3144, 0, 0), (3145, 'TXTCALENDARLIST', 2, 0, 3145, 0, 1), (3146, 'TXTVIRTUALAGENT', 2, 0, 3146, 0, 0), (3147, 'TXTTOPICFLOW', 2, 0, 3147, 0, 15), (3148, 'TXTAPPENDCHAT', 1, 0, 3148, 0, 15), (3149, 'TXTENDCONVERSATION', 1, 0, 3149, 0, 15), (3150, 'TXTADDSTEP', 2, 0, 3150, 0, 15), (3151, 'TXTSIMPLE', 2, 0, 3151, 0, 15), (3152, 'TXTCONDITIONAL', 2, 0, 3152, 0, 15), (3153, 'TXTGOTOSTEP', 2, 0, 3153, 0, 15), (3154, 'TXTSTEP', 2, 0, 3154, 0, 15), (3155, 'MSGCANNOTDELSTEPOPT', 2, 0, 3155, 0, 15), (3156, 'MSGCONVERSATIONWITHVA', 1, 0, 3156, 0, 15), (3157, 'TXTVIRTUALAGENTS', 2, 0, 3157, 0, 15), (3158, 'TXTTOPICS', 2, 0, 3158, 0, 15), (3159, 'MSGATELASTONEAGENT', 2, 0, 3159, 0, 15), (3160, 'MSGSELECTCSV', 2, 0, 3160, 0, 8), (3161, 'TXTSTARTUPTEXT', 2, 0, 3161, 0, 15), (3162, 'TXTTICKETCREATION', 2, 0, 3162, 0, 15), (3163, 'TXTSERVICEREQHASH', 2, 0, 3163, 0, 7), (3164, 'TXTCLOSINGMESSAGE', 2, 0, 3164, 0, 15), (3165, 'TXTNOTFOUNDTEXT', 2, 0, 3165, 0, 15), (3166, 'TXTAGENTNAME', 2, 0, 3166, 0, 0), (3167, 'TXTAGENTAVATAR', 2, 0, 3167, 0, 15), (3168, 'TXTPOSITION', 2, 0, 3168, 0, 0), (3169, 'TXTVIRTUALCODE', 2, 0, 3169, 0, 15), (3170, 'TXTGRAPHICALREPORTS', 2, 0, 3170, 0, 7), (3171, 'TXTCUSTOMIZECUSTREPORT', 2, 0, 3171, 0, 7), (3172, 'TXTONCONTRACTAUTORENEW', 2, 0, 3172, 0, 8), (3173, 'TXTRESTOREDFROMARCHIVE', 2, 0, 3173, 0, 14), (3174, 'TXTORGOVERVIEW', 2, 0, 3174, 0, 7), (3175, 'MSGCONTRACTAUTORENEWED', 2, 0, 3175, 0, 0), (3176, 'MSGINCIDENTPREFIXEXIST', 2, 0, 3176, 0, 8), (3177, 'MSGSERVICEPREFIXEXIST', 2, 0, 3177, 0, 8), (3178, 'MSGCONTRACTNEWADDED', 2, 0, 3178, 0, 0), (3179, 'MSGAPPLYTIMECREDIT', 2, 0, 3179, 0, 0), (3180, 'TXTACTIVITYSERVICEREQRPT', 2, 0, 3180, 0, 7), (3181, 'TXTDEPTBYACTIVITYSERVICEREQRPT', 2, 0, 3181, 0, 7), (3182, 'TXTSERVICEREQUESTSTAFFAVGRESOLUTIONTIME', 2, 0, 3182, 0, 7), (3183, 'TXTSTAFFLEADERAVGRESOLUTION', 2, 0, 3183, 0, 7), (3184, 'TXTNOTANSSERREQ', 2, 1, 3184, 0, 7), (3185, 'TXTINCIDENTURGENCYBYREPORT', 2, 0, 3185, 0, 7), (3186, 'TXTRPTRURGENCYTITLE', 2, 0, 3186, 0, 7), (3187, 'TXTCSTFLDSRVCRQRPT', 2, 0, 3187, 0, 7), (3188, 'TXTCFRFSTSRCRQCRPT', 2, 0, 3188, 0, 7), (3189, 'TXTSTAFFAVGRESOLUTIONTIME', 2, 0, 3189, 0, 7), (3190, 'TXTINCIDENTFLAGBYREPORT', 2, 0, 3190, 0, 7), (3191, 'TXTINCIDENTLABELBYREPORT', 2, 0, 3191, 0, 7), (3192, 'TXTINCIDENTSUBCATEGORYBYREPORT', 2, 0, 3192, 0, 7), (3193, 'TXTINCIDENTITEMBYREPORT', 2, 0, 3193, 0, 7), (3194, 'TXTINCIDENTIMPACTBYREPORT', 2, 0, 3194, 0, 7), (3195, 'TXTINCIDENTCHANNELBYREPORT', 2, 0, 3195, 0, 7), (3196, 'TXTINCIDENTLOCATIONBYREPORT', 2, 0, 3196, 0, 7), (3197, 'TXTITILREQUESTSERVICEDELETED', 2, 0, 3197, 0, 7), (3198, 'TXTTOTALAVGRESOLUTIONTIME', 2, 0, 3198, 0, 7), (3199, 'TXTSERVICEREQUESTAVERGERESOLUTIONTIME', 2, 0, 3199, 0, 0), (3200, 'TXTTOTCLSRESSERREQT', 2, 0, 3200, 0, 7), (3201, 'MSGSERASSIG', 2, 0, 3201, 0, 0), (3202, 'MSGSERTRSH', 2, 0, 3202, 0, 0), (3203, 'TXTSERMOVEINBOCFROMTRASH', 2, 0, 3203, 0, 0), (3204, 'MSGSERDELETED', 2, 0, 3204, 0, 0), (3205, 'TXTSERVICEPOSTSPLITWITH', 2, 0, 3205, 0, 0), (3206, 'MSGSERVICEPROPERTYUPDATED', 2, 0, 3206, 0, 0), (3207, 'MSGSERVICENOTEADDED', 2, 0, 3207, 0, 0), (3208, 'MSGSERVICENOTEDELETED', 2, 0, 3208, 0, 0), (3209, 'MSGSERVICECOMMENTADDED', 2, 0, 3209, 0, 0), (3210, 'MSGSERVICECOMMENTDELETED', 2, 0, 3210, 0, 0), (3211, 'MSGSERVICECPOSTUPDATED', 2, 0, 3211, 0, 0), (3212, 'MSGNEWSCHEDULESERCRT', 2, 0, 3212, 0, 0), (3213, 'MSGSERVICELEVELCHANGED', 2, 0, 3213, 0, 0), (3214, 'TXTREADSERVICEFORSTAFF', 2, 0, 3214, 0, 0), (3215, 'TXTSENDSERVICEAPPROVAL', 2, 0, 3215, 0, 0), (3216, 'TXTSENDSERVICEAPPROVALREMINDER', 2, 0, 3216, 0, 0), (3217, 'MSGCUSTOMESERFIELDDATAMODIFIED', 2, 0, 3217, 0, 0), (3218, 'TXTTOTALSERVICEREQREPLIED', 2, 0, 3218, 0, 7), (3219, 'TXTTOTALSERVICEREQRESOLVED', 2, 0, 3219, 0, 7), (3220, 'MSGSTRUCTURENOTMATCH', 2, 0, 3220, 0, 8), (3221, 'TXTTOTCLSRESINCIDENT', 2, 0, 3221, 0, 7), (3222, 'TXTCHANGESERVICEAPPROVALSTATUS', 2, 0, 3222, 0, 0), (3223, 'MSGSRVFRWD', 2, 0, 3223, 0, 0), (3224, 'TOTALCLOSEDRESOLVEDTICKET', 2, 0, 3224, 0, 7), (3225, 'TOTALAVGRESOLUTION', 2, 0, 3225, 0, 7), (3226, 'TXTVISITORDETAILS', 2, 0, 3226, 0, 16), (3227, 'TXTSTAFFFILEATTACHMENT', 2, 0, 3227, 0, 8), (3228, 'TXTVISITORFILEATTACHMENT', 2, 0, 3228, 0, 8), (3229, 'TXTLIVECHATACC', 2, 0, 3229, 0, 8), (3230, 'TXTLIVECHAT', 1, 0, 3230, 0, 0), (3231, 'TXTTAKECHAT', 2, 0, 3231, 0, 0), (3232, 'TXTFORWARDCHAT', 2, 0, 3232, 0, 0), (3233, 'TXTJOINCHAT', 2, 0, 3233, 0, 0), (3234, 'TXTJOINCHATINVISIBLY', 2, 0, 3234, 0, 0), (3235, 'TXTINVITEOPERATOR', 2, 0, 3235, 0, 0), (3236, 'TXTVIEWCHATS', 2, 0, 3236, 0, 0), (3237, 'TXTCHATHISTORY', 2, 0, 3237, 0, 8), (3238, 'MSGOLDCHAT', 2, 0, 3238, 0, 8), (3239, 'TXTENTERISSEND', 2, 0, 3239, 0, 8), (3240, 'TXTCONNECTTOLIVECHAT', 1, 0, 3240, 0, 0), (3241, 'TXTACTIVEONCHAT', 2, 0, 3241, 0, 0), (3242, 'TXTCHATSTATUS', 2, 0, 3242, 0, 0), (3243, 'TXTBUSY', 2, 0, 3243, 0, 0), (3244, 'TXTAWAY', 2, 0, 3244, 0, 0), (3245, 'TXTCHATSETTING', 2, 0, 3245, 0, 0), (3246, 'TXTAUTOACCEPTANCE', 2, 0, 3246, 0, 0), (3247, 'TXTSHOWPROFILEIMG', 2, 0, 3247, 0, 0), (3248, 'TXTREFERRAL', 2, 0, 3248, 0, 0), (3249, 'TXTLASTVISITPAGE', 2, 0, 3249, 0, 0), (3250, 'TXTLASTVISITTIME', 2, 0, 3250, 0, 0), (3251, 'TXTLATITUDE', 2, 0, 3251, 0, 0), (3252, 'TXTLONGITUDE', 2, 0, 3252, 0, 0), (3253, 'TXTBROWSER', 2, 0, 3253, 0, 0), (3254, 'TXTQUEUEDMSG', 2, 0, 3254, 0, 16), (3255, 'TXTOFFLINEMSG', 2, 0, 3255, 0, 16), (3256, 'TXTDISPLAYPIC', 2, 0, 3256, 0, 16), (3257, 'TXTCHATWIDGET', 2, 0, 3257, 0, 0), (3258, 'TXTCHATINITIATEMSG', 2, 0, 3258, 0, 16), (3259, 'MSG200CHAR', 2, 0, 3259, 0, 16), (3260, 'MSG100CHAR', 2, 0, 3260, 0, 16), (3261, 'TXTPRECHAT', 2, 0, 3261, 0, 0), (3262, 'TXTPRECHATCUSTOMFLD', 2, 0, 3262, 0, 0), (3263, 'TXTPRECHATCUSTOMFLDUPDATE', 2, 0, 3263, 0, 16), (3264, 'TXTLIVECHATWIDGETID', 2, 0, 3264, 0, 16), (3265, 'TXTADDPRECHATCUSTOMFLD', 2, 0, 3265, 0, 16), (3266, 'TXTADDNEWPRECHATCUSTOMFLD', 2, 0, 3266, 0, 16), (3267, 'TXTDELPRECHATCUSTOMFLD', 2, 0, 3267, 0, 16), (3268, 'TXTLIVECHATCODE', 2, 0, 3268, 0, 16), (3269, 'TXTCHATVIEWS', 2, 0, 3269, 0, 0), (3270, 'TXTTICKETVIEWS', 2, 0, 3270, 0, 0), (3271, 'TXTADDCHATVIEWS', 2, 0, 3271, 0, 0), (3272, 'TXTVISITS', 2, 0, 3272, 0, 0), (3273, 'TXTLIVECHATHASHGEN', 2, 0, 3273, 0, 0), (3274, 'TXTDEVICE', 2, 0, 3274, 0, 0), (3275, 'TXTOS', 2, 0, 3275, 0, 0), (3276, 'TXTUSERAGENT', 2, 0, 3276, 0, 0), (3277, 'TXTCONTINENT', 2, 0, 3277, 0, 0), (3278, 'TXTCOUNTRYCODE', 2, 0, 3278, 0, 0), (3279, 'TXTISP', 2, 0, 3279, 0, 0), (3280, 'TXTBUSINESSNEME', 2, 0, 3280, 0, 0), (3281, 'TXTBUSINESSWEBSITE', 2, 0, 3281, 0, 0), (3282, 'TXTCHATVISITOR', 2, 0, 3282, 0, 16), (3283, 'TXTMYCHATS', 2, 0, 3283, 0, 16), (3284, 'TXTCHATBOARD', 2, 0, 3284, 0, 16), (3285, 'TXTALLCHATS', 2, 0, 3285, 0, 16), (3286, 'TXTLIVECHATPREFIX', 2, 0, 3286, 0, 0), (3287, 'TXTSUBJECTLINE', 2, 0, 3287, 0, 0), (3288, 'TXTINACTIVITYTIMESTAFF', 2, 0, 3288, 0, 0), (3289, 'TXTINACTIVITYTIMEVISITOR', 2, 0, 3289, 0, 0), (3290, 'TXTLCHASHPREFIXMUSTBEALPHANUME', 2, 0, 3290, 0, 0), (3291, 'TXTLCHASHPREFIXFLDISEMPTY', 2, 0, 3291, 0, 0), (3292, 'TXTTOTALUNSOLVED', 2, 0, 3292, 0, 0), (3293, 'TXTACCEPTCHAT', 2, 0, 3293, 0, 0), (3294, 'TXTENDCHAT', 1, 0, 3294, 0, 0), (3295, 'TXTENDCHATMSG', 2, 0, 3295, 0, 16), (3296, 'TXTLEAVECHAT', 2, 0, 3296, 0, 16), (3297, 'TXTDELCLIENTCHAT', 2, 0, 3297, 0, 3), (3298, 'TXTSOUNDNOTIFICATION', 2, 0, 3298, 0, 0), (3299, 'TXTNEWCHAT', 2, 0, 3299, 0, 0), (3300, 'TXTNEWMESSAGE', 2, 0, 3300, 0, 0), (3301, 'TXTNEWVISITOR', 2, 0, 3301, 0, 0), (3302, 'TXTSENDANDRECEIVEMSG', 2, 0, 3302, 0, 0), (3303, 'TXTDEFAULTBRATE', 2, 0, 3303, 0, 0), (3304, 'TXTMSGLEAVECHAT', 2, 0, 3304, 0, 16), (3305, 'TXTAVAILABLE', 2, 0, 3305, 0, 0), (3306, 'TXTSTARTCHAT', 2, 0, 3306, 0, 16), (3307, 'TXTFILENOTSENTTRYAGAIN', 2, 0, 3307, 0, 0), (3308, 'TXTHASJOINEDCHAT', 2, 0, 3308, 0, 0), (3309, 'TXTFILENOTSENT', 2, 0, 3309, 0, 0), (3310, 'TXTTASKATTACHTOPROBLEM', 2, 0, 3310, 0, 7), (3311, 'TXTTASKATTACHTOCHANGES', 2, 0, 3311, 0, 7), (3312, 'TXTTASKATTACHTORELEASES', 2, 0, 3312, 0, 7), (3313, 'TXTLIVECHATSOLUTIONS', 2, 0, 3313, 0, 16), (3314, 'TXTALLSOLUTIONS', 2, 0, 3314, 0, 16), (3315, 'TXTCFRFSTTASKCRPT', 2, 0, 3315, 0, 7), (3316, 'MSGCHATALREDYEND', 2, 0, 3316, 0, 16), (3317, 'TXTPRIORITYTASK', 2, 0, 3317, 0, 7), (3318, 'TXTTIMETRACKBSDBILLRATE', 2, 0, 3318, 0, 7), (3319, 'TXTTKTLIVECHATGRP', 2, 0, 3319, 0, 0), (3320, 'TXTYOURSTATUSOFFLINE', 2, 0, 3320, 0, 16), (3321, 'TXTCHATFORWARDED', 2, 0, 3321, 0, 0), (3322, 'TXTHASFORWTHECHATTO', 1, 0, 3322, 0, 0), (3323, 'TXTHASINVITEDCHATTO', 2, 0, 3323, 0, 0), (3324, 'TXTFORWARDCHATACCEPT', 2, 0, 3324, 0, 0), (3325, 'TXTACCEPTTHEFORWARDCHAT', 2, 0, 3325, 0, 0), (3326, 'TXTCHATINVITED', 2, 0, 3326, 0, 0), (3327, 'TXTCHATTAKEN', 2, 0, 3327, 0, 0), (3328, 'TXTCHATJOINED', 2, 0, 3328, 0, 0), (3329, 'TXTHASTAKENCHAT', 2, 0, 3329, 0, 0), (3330, 'TXTINVITECHATREQACCEPT', 2, 0, 3330, 0, 16), (3331, 'TXTJOINEDINVCHATREQ', 2, 0, 3331, 0, 0), (3332, 'TXTCHATJOINEDINVISIBLY', 2, 0, 3332, 0, 0), (3333, 'TXTHASJOINCHATINVISI', 2, 0, 3333, 0, 0), (3334, 'TXTCHATLEAVED', 2, 0, 3334, 0, 0), (3335, 'TXTHASLEAVCHAT', 2, 0, 3335, 0, 0), (3336, 'TXTMSGGRABVISITINTERST', 2, 0, 3336, 0, 0), (3337, 'TXTNEWMSGFROMFILEUP', 2, 0, 3337, 0, 0), (3338, 'TXTNEWMSGFROM', 2, 0, 3338, 0, 0), (3339, 'TXTNOCONVERSATIONS', 2, 0, 3339, 0, 0), (3340, 'TXTCHATISEND', 2, 0, 3340, 0, 0), (3341, 'TXTCHATSTARTED', 2, 0, 3341, 0, 0), (3342, 'TXTONDATE', 2, 0, 3342, 0, 0), (3343, 'TXTSTAFFLEFTCHAT', 2, 0, 3343, 0, 0), (3344, 'TXTMISCLNTLEFTCHAT', 2, 0, 3344, 0, 0), (3345, 'TXTMISSTAFLGOUT', 2, 0, 3345, 0, 0), (3346, 'TXTMISSTFNOTAVAL', 2, 0, 3346, 0, 0), (3347, 'TXTFORWARDCHATTO', 2, 0, 3347, 0, 0), (3348, 'TXTCATEGORYTYPE', 2, 0, 3348, 0, 0), (3349, 'TXTTHEMECOLOR', 2, 0, 3349, 0, 0), (3350, 'TXTVIEWTKTFORMSTAFOFFON', 2, 0, 3350, 0, 16), (3351, 'TXTAPPENDPOST', 1, 0, 3351, 0, 16), (3352, 'TXTFORWARDBY', 1, 0, 3352, 0, 0), (3353, 'TXTSENT', 1, 0, 3353, 0, 0), (3354, 'TXTSENDING', 1, 0, 3354, 0, 0), (3355, 'TXTTHANKYUFORSUB', 1, 0, 3355, 0, 0), (3356, 'TXTORDERHASH', 2, 0, 3356, 0, 0), (3357, 'TXTAMIHELPFUL', 1, 0, 3357, 0, 0), (3358, 'TXTUPDATEDTAIL', 1, 0, 3358, 0, 16), (3359, 'TXTENTEROTP', 1, 0, 3359, 0, 16), (3360, 'TXTRESENDOTP', 1, 0, 3360, 0, 16), (3361, 'TXTCHECKEMAILRESENTOTP', 1, 0, 3361, 0, 16), (3362, 'TXTCHECKEMAILSENTOTP', 1, 0, 3362, 0, 16), (3363, 'TXTSOMETHINGWRONG', 1, 0, 3363, 0, 16), (3364, 'TXTINVALIDOTP', 1, 0, 3364, 0, 16), (3365, 'TXTCLNTDETAILUPDT', 1, 0, 3365, 0, 0), (3366, 'TXTFORWARDON', 1, 0, 3366, 0, 7), (3367, 'TXTNETWORKDISC', 1, 0, 3367, 0, 0), (3368, 'TXTRECONECTING', 1, 0, 3368, 0, 0), (3369, 'TXTINITIATEDATE', 1, 0, 3369, 0, 7), (3370, 'TXTNEWCHATFROM', 1, 0, 3370, 0, 0), (3371, 'TXTHASSTARTEDCHAT', 1, 0, 3371, 0, 0), (3372, 'TXTDEPTWISECHAT', 2, 0, 3372, 0, 7), (3373, 'TXTMISSEDCHAT', 2, 0, 3373, 0, 0), (3374, 'TXTACTIVECHAT', 2, 0, 3374, 0, 7), (3375, 'TXTTOTMISSEDCHAT', 2, 0, 3375, 0, 7), (3376, 'TXTTOTACTIVECHAT', 2, 0, 3376, 0, 7), (3377, 'TXTTOTDURATION', 2, 0, 3377, 0, 0), (3378, 'TXTMISSEDCHATDEPTWISE', 2, 0, 3378, 0, 7), (3379, 'TXTACTIVECHATDEPTWISE', 2, 0, 3379, 0, 7), (3380, 'TXTSTAFFWISECHAT', 2, 0, 3380, 0, 7), (3381, 'TXTVISITORREPORT', 2, 0, 3381, 0, 7), (3382, 'TXTREFBASEREPORT', 2, 0, 3382, 0, 7), (3383, 'TXTVISITBASREPORT', 2, 0, 3383, 0, 7), (3384, 'TXTACTIVECHATSTAFFWISE', 2, 0, 3384, 0, 7), (3385, 'TXTCLIENTWISECHRE', 2, 0, 3385, 0, 7), (3386, 'TXTORGWISECHREP', 2, 0, 3386, 0, 7), (3387, 'TXTTIMESPENTBYCL', 2, 0, 3387, 0, 7), (3388, 'TXTCLWITHMAXCHAT', 2, 0, 3388, 0, 7), (3389, 'TXTCUSTREPFORVISI', 2, 0, 3389, 0, 7), (3390, 'TXTPRECHTCUSTFLDREP', 2, 0, 3390, 0, 7), (3391, 'TXTSWITCHTOCLIENT', 2, 0, 3391, 0, 0), (3392, 'TXTMISSCHATSTFWSRPT', 2, 0, 3392, 0, 7), (3393, 'TXTSTFFORWARDCHARRPT', 2, 0, 3393, 0, 7), (3394, 'TXTSTFPRODUCTIVERPT', 2, 0, 3394, 0, 7), (3395, 'TXTVISITORPAGEWSRPT', 2, 0, 3395, 0, 7), (3396, 'TXTMISSCHATREASON', 2, 0, 3396, 0, 7), (3397, 'TXTPRODUCTIVETIME', 2, 0, 3397, 0, 7), (3398, 'TXTMRGCLONGOCHT', 2, 0, 3398, 0, 3), (3399, 'TXTMRGCONTONGOCHT', 2, 0, 3399, 0, 3), (3400, 'TXTCHATENDED', 1, 0, 3400, 0, 0), (3401, 'TXTHASENDEDCHAT', 1, 0, 3401, 0, 0), (3402, 'TXTMUTE', 2, 0, 3402, 0, 0), (3403, 'TXTHASLEFTCHAT', 1, 0, 3403, 0, 0), (3404, 'TXTHOWMAYIHELPU', 1, 0, 3404, 0, 0), (3405, 'TXTROUTEREQUESTTOSTAFF', 2, 0, 3405, 0, 0), (3406, 'TXTLEFTCHAT', 1, 0, 3406, 0, 0), (3407, 'TXTJUSTNOW', 1, 0, 3407, 0, 0), (3408, 'TXTCHATS', 1, 0, 3408, 0, 0), (3409, 'TXTASKFORRATING', 2, 0, 3409, 0, 0), (3410, 'TXTCHATRATING', 1, 0, 3410, 0, 0), (3411, 'TXTRATETHISCHAT', 1, 0, 3411, 0, 0), (3412, 'TXTNORATING', 1, 0, 3412, 0, 0), (3413, 'TXTSMILEYICON', 1, 0, 3413, 0, 0), (3414, 'TXTSTARRATING', 1, 0, 3414, 0, 0), (3415, 'TXTBAD', 1, 0, 3415, 0, 0), (3416, 'TXTGOOD', 1, 0, 3416, 0, 0), (3417, 'TXTAVERAGE', 1, 0, 3417, 0, 0), (3418, 'TXTRATINGTYPE', 1, 0, 3418, 0, 0), (3419, 'TXTRATINGRQSTSENDSUCCESS', 1, 0, 3419, 0, 0), (3420, 'TXTTOTALCHAT', 1, 0, 3420, 0, 0), (3421, 'TXTTOTALAVGSPENDTIME', 1, 0, 3421, 0, 7), (3422, 'TXTLEFTDATE', 1, 0, 3422, 0, 7), (3423, 'TXTTOTALVISITOR', 1, 0, 3423, 0, 0), (3424, 'MSGNUMERICVALIDATIONFORINVBEF', 1, 0, 3424, 0, 0), (3425, 'TXTINVOICEBEFOREONDAYS', 1, 0, 3425, 0, 0), (3426, 'TXTBILLINGLOG', 1, 0, 3426, 0, 0), (3427, 'TXTSTAFFJOINED', 1, 0, 3427, 0, 0), (3428, 'MSGDELETEBILLINGLOG', 1, 0, 3428, 0, 0), (3429, 'MSGTRUNCATEBILLINGLOG', 1, 0, 3429, 0, 0), (3430, 'TXTCATEGORYSLA', 1, 0, 3430, 0, 7), (3431, 'TXTORGANIZATIONSLA', 1, 0, 3431, 0, 7), (3432, 'TXTPRECHATFORM', 1, 0, 3432, 0, 16), (3433, 'TXTCANRESP', 1, 0, 3433, 0, 16), (3434, 'TXTINCTYPESLA', 1, 0, 3434, 0, 7), (3435, 'TXTINCPRIORITYSLA', 1, 0, 3435, 0, 7), (3436, 'TXTINCISERVICEHASH', 1, 0, 3436, 0, 7), (3437, 'TXTVISITNAVIREP', 2, 0, 3437, 0, 7), (3438, 'TXTPAGEURL', 2, 0, 3438, 0, 0), (3439, 'TXTNOOFHITS', 2, 0, 3439, 0, 7), (3440, 'TXTPRIVATEMSG', 2, 0, 3440, 0, 0), (3441, 'TXTMESSAGETEMPLATE', 2, 0, 3441, 0, 0), (3442, 'TXTSHOWSTATUSBAR', 2, 0, 3442, 0, 0), (3443, 'TXTENDCHATIDEAL', 2, 0, 3443, 0, 0), (3444, 'TXTMAXACCPNAME', 2, 0, 3444, 0, 0), (3445, 'TXTSETCHATDISPNAME', 2, 0, 3445, 0, 0), (3446, 'TXTSETDISPNAME', 2, 0, 3446, 0, 0), (3447, 'TXTCHATAUTOMATION', 2, 0, 3447, 0, 0), (3448, 'TXTCHATMESSAGES', 2, 0, 3448, 0, 0), (3449, 'TXTPPGDPR', 2, 0, 3449, 0, 8), (3450, 'TXTSLAPLANBASEREPORT', 2, 0, 3450, 0, 7), (3451, 'TXTNOFCHATVISITOR', 2, 0, 3451, 0, 7), (3452, 'TXTIHAVEREADAGREETO', 1, 0, 3452, 0, 0), (3453, 'TXTPPACCEPTEDON', 1, 0, 3453, 0, 3), (3454, 'MSGCHECKPPDATAAVAILABLE', 1, 0, 3454, 0, 0), (3455, 'TXTADDFILFROM', 2, 0, 3455, 0, 16), (3456, 'TXTYOURCOMPUTER', 2, 0, 3457, 0, 16), (3457, 'TXTROUTEREQUESTTOTEAM', 2, 0, 3458, 0, 0), (3458, 'TXTDAYWISEREPORT', 2, 0, 3459, 0, 7), (3459, 'TXTHOURLYBASEREPORT', 2, 0, 3460, 0, 7), (3460, 'TXTCHATPERVISITIOR', 2, 0, 3461, 0, 7), (3461, 'TXTCHATINITIATFROM', 2, 0, 3462, 0, 16), (3462, 'TXTENTERSUBJECT', 1, 0, 3463, 0, 16), (3463, 'TXTPAGEVISIT', 2, 0, 3464, 0, 16), (3464, 'TXTCHATINITIATE', 2, 0, 3465, 0, 16), (3465, 'TXTCHATCLOSING', 2, 0, 3466, 0, 16), (3466, 'TXTUPDATECHATAUTOM', 2, 0, 3467, 0, 16), (3467, 'TXTADDCHATAUTOM', 2, 0, 3468, 0, 16), (3468, 'TXTONGOINGCHATS', 2, 0, 3469, 0, 0), (3469, 'TXTPAGEREVISIT', 2, 0, 3470, 0, 16), (3470, 'TXTIDLETIME', 2, 0, 3471, 0, 16), (3471, 'TXTNEWVISIT', 2, 0, 3472, 0, 16), (3472, 'TXTPAGETITLE', 2, 0, 3473, 0, 0), (3473, 'TXTONLINETIME', 2, 0, 3474, 0, 0), (3474, 'TXTCHFORWREQ', 2, 0, 3475, 0, 0), (3475, 'TXTCHINVITATION', 2, 0, 3476, 0, 0), (3476, 'TXTCHATINVITBY', 2, 0, 3477, 0, 0), (3477, 'TXTSTAFFDISCONNTEDNTED', 1, 0, 3478, 0, 16), (3478, 'TXTLIVECHATAGENT', 2, 0, 3479, 0, 0), (3479, 'TXTRATENUMERIC', 2, 0, 3480, 0, 0), (3480, 'TXTCALTRACKTIME', 2, 0, 3481, 0, 0), (3481, 'MSGUPDATECI', 2, 0, 3482, 0, 14), (3482, 'TXTSHWSTATUSONENDCHAT', 2, 0, 3483, 0, 0), (3483, 'TXTINVITE', 2, 0, 3484, 0, 0), (3484, 'TXTVISITORSMAP', 2, 0, 3485, 0, 0), (3485, 'TXTRATINGRECEIVED', 2, 0, 3486, 0, 0), (3486, 'TXTPCUSER', 2, 0, 3487, 0, 14), (3487, 'TXTLOGINATTEMPTSTHREE', 2, 0, 3488, 0, 0), (3488, 'MSGPRODROLENOTE', 2, 0, 3489, 0, 8), (3489, 'MSGMULTIDOMAINERR', 2, 0, 3490, 0, 8), (3490, 'TXTACTUALDEPARTSLAREPORT', 2, 0, 3491, 0, 7), (3491, 'MSGMULTIDOMAINTEAMERR', 2, 0, 3492, 0, 8), (3492, 'ALLSTAFFCHATCOUNT', 2, 0, 3493, 0, 7), (3493, 'MSGVANOTAVAILABLE', 1, 0, 3494, 0, 15), (3494, 'VAFEEDBACKREPORT', 2, 0, 3495, 0, 7), (3495, 'VAFEEDBACKISHELPFULNO', 2, 0, 3496, 0, 7), (3496, 'VAFEEDBACKISHELPFULYES', 2, 0, 3497, 0, 7), (3497, 'TXTMAPPED', 2, 0, 3498, 0, 4), (3498, 'TXTNOTMAPPED', 2, 0, 3499, 0, 4), (3499, 'TXTARTICLESCOUNT', 2, 0, 3500, 0, 4), (3500, 'KEYWDELARTICLE', 2, 0, 3501, 0, 4), (3501, 'MAPPEDARTICLES', 2, 0, 3502, 0, 4), (3502, 'TXTSELECTCATEGORIES', 2, 0, 3503, 0, 4), (3503, 'TXTMAP', 2, 0, 3504, 0, 4); INSERT INTO `avis_language_variables` VALUES (3504, 'TXTKEYWORD', 2, 0, 3505, 0, 4), (3505, 'TXTNEWKTNCLOSE', 1, 0, 3506, 0, 16), (3506, 'TXTDAYREPORT', 2, 0, 3507, 0, 16), (3507, 'TXTAPPEND', 1, 0, 3508, 0, 16), (3508, 'TXTVISITORS', 2, 0, 3509, 0, 16), (3509, 'TXTSTAFFWISWAVAILABILITY', 2, 0, 3510, 0, 16), (3510, 'TXTSEARCHENGINE', 2, 0, 3511, 0, 16), (3511, 'TXTDEPTWISEAVAILBILITY', 2, 0, 3512, 0, 16), (3512, 'TXTSTAFFACCEPTCHAT', 2, 0, 3513, 0, 16), (3513, 'TXTSEARCHPHRASES', 2, 0, 3514, 0, 16), (3514, 'TXTENTRYPAGES', 2, 0, 3515, 0, 16), (3515, 'TXTREFERURL', 2, 0, 3516, 0, 16), (3516, 'TXTSHOWEMOJI', 2, 0, 3517, 0, 8), (3517, 'TXTENAENDCONVFORCLIENT', 2, 0, 3518, 0, 8), (3518, 'TXTAPPENDCHATNCLOSE', 2, 0, 3519, 0, 16), (3519, 'TXTNUMBEROFLIVECHATAGENTS', 2, 0, 3520, 0, 8), (3520, 'TXTLIVECHATEXPDATE', 2, 0, 3521, 0, 8), (3521, 'TXTCHATLOG', 2, 0, 3522, 0, 8), (3522, 'MSGOLDCHATLOG', 2, 0, 3523, 0, 8), (3523, 'TXTLCAGENT', 2, 0, 3524, 0, 8), (3524, 'TXTDSHDAYREPMAG', 2, 0, 3525, 0, 8), (3525, 'TXTDELETECHAT', 2, 0, 3526, 0, 0), (3526, 'TXTOLDDISCARDCHAT', 2, 0, 3527, 0, 0), (3527, 'TXTSTAFFNOTAVAILABLE', 2, 0, 3528, 0, 0), (3528, 'TXTQUEUEMSG', 2, 0, 3529, 0, 0), (3529, 'TXTSTAFFLEFTS', 2, 0, 3530, 0, 0), (3530, 'TXTCLIENTLEFTS', 2, 0, 3531, 0, 0), (3531, 'TXTDISCARDCHATLOG', 2, 0, 3532, 0, 0), (3532, 'TXTDELCHATSYSTEM', 2, 0, 3533, 0, 0), (3533, 'TXTQUEUE', 2, 0, 3534, 0, 0), (3534, 'MSGCHATINQUEUE', 2, 0, 3535, 0, 0), (3535, 'TXTSHOWTYPEVIS', 2, 0, 3536, 0, 8), (3536, 'TXTSHOWTAGSANDLABELONCHAT', 2, 0, 3537, 0, 0), (3537, 'TXTSHOWTYPEVISTOSTAFF', 2, 0, 3538, 0, 8), (3538, 'TXTSAVECANNEDRESPONSE', 2, 0, 3539, 0, 0), (3539, 'TXTIPGEOLOCKEY', 2, 0, 3540, 0, 0), (3540, 'TXTSAVEASCANREPLY', 2, 0, 3541, 0, 0), (3541, 'TXTCANNEDRESTEXT', 2, 0, 3542, 0, 0), (3542, 'TXTSHORTCUTS', 2, 0, 3543, 0, 0), (3543, 'TXTSHORTCUTUSERESPONSE', 2, 0, 3544, 0, 0), (3544, 'TXTENABLELIVECHATSCRIPT', 2, 0, 3545, 0, 0), (3545, 'TXTASKFORDETAILS', 2, 0, 3546, 0, 16), (3546, 'TXTCHATSURVEY', 2, 0, 3547, 0, 0), (3547, 'TXTCHATSURVEYFIELD', 2, 0, 3548, 0, 0), (3548, 'TXTCHATADDSURVEYFIELD', 2, 0, 3549, 0, 0), (3549, 'TXTCHATDELETESURVEYFIELD', 2, 0, 3550, 0, 0), (3550, 'TXTCHATUPDATESURVEYFIELD', 2, 0, 3551, 0, 0), (3551, 'TXTCHATSURVEYDETAILS', 2, 0, 3552, 0, 0), (3552, 'TXTCHATSURVEYDATE', 2, 0, 3553, 0, 0), (3553, 'TXTCHECKUNCHECK', 2, 0, 3554, 0, 0), (3554, 'TXTREQINCICRDFLD', 2, 0, 3555, 0, 0), (3555, 'TXTACKNOWLEGEMENT', 2, 0, 3556, 0, 0), (3556, 'TXTACCEPTABLESTATUS', 1, 0, 3557, 0, 0), (3557, 'TXTSERVREQFIRSTRESPOREPORT', 2, 0, 4000, 0, 7), (3558, 'TXTFREE', 2, 0, 4001, 0, 0), (3559, 'TXTPREPAID', 2, 0, 4002, 0, 8), (3560, 'TXTPOSTPAID', 2, 0, 4003, 0, 8), (3561, 'TXTROLEASSIGNMENT', 2, 1, 4004, 0, 0), (3562, 'TXTSTAGECOMPLETION', 2, 0, 4005, 0, 0), (3563, 'TXTUPDATEPRBKNWNERR', 2, 1, 4006, 0, 0), (3564, 'TXTHYBRID', 2, 0, 4007, 0, 0), (3565, 'TXTTOTALTAX', 2, 0, 4008, 0, 0), (3566, 'TXTTRACKASASSET', 2, 0, 4009, 0, 8), (3567, 'TXTRESETTHEME', 2, 0, 4010, 0, 8), (3568, 'TXTPRIMARYLIGHTCOLOR', 2, 0, 4011, 0, 8), (3569, 'TXTPRIMARYCOLOR', 2, 0, 4012, 0, 8), (3570, 'TXTUPDATEPROPERTY', 2, 0, 4013, 0, 0), (3571, 'TXTSUBCLIENT', 2, 0, 4014, 0, 3), (3572, 'TXTEDITOR', 2, 0, 4015, 0, 4), (3573, 'TXTTYPESUBJECTHERE3WORD', 2, 0, 4016, 0, 0), (3574, 'TXTTYPESEARCHEXISTDATA', 2, 0, 4017, 0, 10), (3575, 'TXTUPDATEPROPERTIES', 2, 0, 4018, 0, 0), (3576, 'TXTBOLD', 2, 0, 4019, 0, 8), (3577, 'TXTITALIC', 2, 0, 4020, 0, 8), (3578, 'TXTSTAFFTPORTALTHEME', 2, 0, 4021, 0, 8), (3579, 'TXTLOGO', 2, 0, 4022, 0, 8), (3580, 'TXTGROUP', 2, 0, 4023, 0, 0), (3581, 'TXTOLDEST', 2, 0, 4024, 0, 4), (3582, 'TXTNEWEST', 2, 0, 4025, 0, 4), (3583, 'TXTSEEALLNOTIFICATION', 2, 0, 4026, 0, 0), (3584, 'TXTUPLOADFILE', 2, 0, 4027, 0, 0), (3585, 'TXTAUTHORIZE', 2, 0, 4028, 0, 10), (3586, 'TXTOUTOFSCOPE', 2, 0, 4029, 0, 10), (3587, 'TXTREMOVE', 2, 0, 4030, 0, 0), (3588, 'TXTQUICKSETUP', 2, 0, 4031, 0, 1), (3589, 'TXTBRAND', 2, 0, 4032, 0, 0), (3590, 'TXTREMINDLETTER', 2, 0, 4033, 0, 0), (3591, 'TXTDONTASKMEAGAIN', 2, 0, 4034, 0, 1), (3592, 'TXTSEARCHSTAFFGEOUP', 2, 0, 4035, 0, 6), (3593, 'TXTUSERPERSONALMEETID', 2, 0, 4036, 0, 0), (3594, 'TXTWELCOMBLABWIDGET', 2, 0, 4037, 0, 6), (3595, 'TXTCREATEGROUP', 2, 0, 4038, 0, 6), (3596, 'TXTERRENTERGROUPNAME', 2, 0, 4039, 0, 6), (3597, 'TXTWHOLEPHRASE', 2, 0, 4040, 0, 0), (3598, 'TXTERRINCREATEGROUP', 2, 0, 4041, 0, 6), (3599, 'TXTBLABWELMSG', 2, 0, 4042, 0, 0), (3600, 'TXTMAILTRACKING', 2, 0, 4043, 0, 8), (3601, 'TXTRELEASESBYSTATUS', 2, 1, 4044, 0, 0), (3602, 'TXTRELEASESBYPRIORITY', 2, 1, 4045, 0, 0), (3603, 'TXTRELEASESBYIMPACT', 2, 1, 4046, 0, 0), (3604, 'TXTHAPPYCUSTOMER', 2, 0, 4047, 0, 7), (3605, 'TXTUNHAPPYCUSTOMER', 2, 0, 4048, 0, 7), (3606, 'TXTAPIIPCHECK', 2, 0, 4049, 0, 0), (3607, 'TXTFORCEATTACKIPBAN', 2, 0, 4050, 0, 0), (3608, 'TXTMAXINLOGINATTEMPTS', 2, 0, 4051, 0, 0), (3609, 'TXTFORCEPASSRESET', 2, 0, 4052, 0, 0), (3610, 'TXTNOOFDAYSRESET', 2, 0, 4053, 0, 0), (3611, 'TXTPWDEXITENOTE', 2, 0, 4054, 0, 0), (3612, 'MSGIPSECNOTE', 2, 0, 4055, 0, 0), (3613, 'TXTUSERPASSWORDSAME', 2, 0, 4056, 0, 0), (3614, 'MSGATLEASTONE', 2, 0, 4057, 0, 0), (3615, 'TXTASSETSCUSTOMFIELD', 2, 0, 4058, 0, 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_assign_queue` -- CREATE TABLE `avis_lc_assign_queue` ( `queue_id` int(11) NOT NULL AUTO_INCREMENT, `roundrobin_id` int(11) DEFAULT '0', `staff_id` int(11) DEFAULT '0', `queue_flag` int(11) DEFAULT '0', PRIMARY KEY (`queue_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_autoaccptance` -- CREATE TABLE `avis_lc_autoaccptance` ( `assign_id` int(15) NOT NULL AUTO_INCREMENT, `staff_id` int(15) DEFAULT '0', `acceptance` tinyint(1) DEFAULT '0', `queue_flag` tinyint(1) DEFAULT '0', `modified_time` int(15) DEFAULT '0', PRIMARY KEY (`assign_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_automation` -- CREATE TABLE `avis_lc_automation` ( `automation_id` int(15) NOT NULL AUTO_INCREMENT, `automation_name` varchar(255) DEFAULT NULL, `execution_order` int(15) DEFAULT '0', `concat_type` varchar(63) DEFAULT NULL, `is_enabled` tinyint(1) DEFAULT '1', `owner` int(15) DEFAULT '0', `creation_date` int(15) DEFAULT '0', `event` varchar(255) DEFAULT NULL, PRIMARY KEY (`automation_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_lc_automation` -- INSERT INTO `avis_lc_automation` VALUES (1, 'Default chat automation', 0, NULL, 1, 1, [[timestamp]], '0,4'); -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_automation_action` -- CREATE TABLE `avis_lc_automation_action` ( `lc_action_id` int(15) NOT NULL AUTO_INCREMENT, `automation_id` int(15) DEFAULT '0', `action_id` int(15) DEFAULT '0', `content` text, PRIMARY KEY (`lc_action_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=8 ; -- -- Dumping data for table `avis_lc_automation_action` -- INSERT INTO `avis_lc_automation_action` VALUES (1, 1, 1, '3'), (2, 1, 2, '0'), (3, 1, 3, ''), (4, 1, 4, ''), (5, 1, 5, '0'), (6, 1, 6, '0'), (7, 1, 7, ''); -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_automation_criteria` -- CREATE TABLE `avis_lc_automation_criteria` ( `lc_criteria_id` int(15) NOT NULL AUTO_INCREMENT, `automation_id` int(15) DEFAULT '0', `base_criteria` int(15) DEFAULT '0', `sub_criteria` int(15) DEFAULT '0', `content` text, `concat_type` varchar(25) DEFAULT NULL, PRIMARY KEY (`lc_criteria_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=3 ; -- -- Dumping data for table `avis_lc_automation_criteria` -- INSERT INTO `avis_lc_automation_criteria` VALUES (1, 1, 0, 0, '', 'and'), (2, 1, 0, 0, '', 'or'); -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_chat` -- CREATE TABLE `avis_lc_chat` ( `conversation_id` int(15) NOT NULL AUTO_INCREMENT, `domain_id` int(15) DEFAULT '0', `department_id` int(15) DEFAULT '0', `rating` int(15) DEFAULT '0', `chat_status` int(15) DEFAULT '0' COMMENT '1-queued,2-started,3-closed,4-missed', `join_chat` varchar(255) DEFAULT '0', `join_invisible` varchar(255) DEFAULT '0', `forwardedto` varchar(255) DEFAULT '0', `online_staff` varchar(300) DEFAULT '', `chat_widget_id` int(15) DEFAULT '0', `referral_url` varchar(255) DEFAULT '', `agent_details` varchar(255) DEFAULT '', `ip_address` varchar(255) DEFAULT '', `initiate_time` varchar(255) DEFAULT '0', `start_time` varchar(255) DEFAULT '0', `end_time` varchar(255) DEFAULT '0', `client_id` int(15) DEFAULT '0', `visitor_id` int(15) DEFAULT '0', `uniqe_id` varchar(255) DEFAULT '', `prechat_survey` longtext, `status` varchar(255) DEFAULT '', `last_activity_time` varchar(255) DEFAULT '0', `language_id` int(15) DEFAULT '1', `time_zone` varchar(255) DEFAULT '', `chat_pid` int(15) DEFAULT '0' COMMENT 'linked to avis_lc_visitnavigation.pid', `chat_channel` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0-portal,1-facebook,2-whatsapp', `channel_sid` varchar(255) NOT NULL DEFAULT '', `page_id` text, `endchattype` tinyint(2) NOT NULL DEFAULT '0' COMMENT '1-end by staff,2-end by client,3-staffllogout,4-staff not available,5-client left auto,6-discarded', `queue_no` int(15) DEFAULT '0', PRIMARY KEY (`conversation_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_chatlog` -- CREATE TABLE `avis_lc_chatlog` ( `log_id` int(15) NOT NULL AUTO_INCREMENT, `ticket_hash` varchar(15) DEFAULT NULL, `ticket_id` int(15) DEFAULT '0', `chat_id` int(15) DEFAULT '0', `subject` varchar(255) DEFAULT NULL, `entry_date` int(15) DEFAULT '0', `operation_id` int(15) DEFAULT '0', `operator_id` int(15) DEFAULT '0', `operator` tinyint(2) DEFAULT '0', `old_info` varchar(255) DEFAULT NULL, `new_info` varchar(255) DEFAULT NULL, `description` tinytext, `operation_type` int(15) DEFAULT '0', `location` tinyint(4) DEFAULT '0', PRIMARY KEY (`log_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_chatlog_archive` -- CREATE TABLE `avis_lc_chatlog_archive` ( `log_id` int(15) NOT NULL AUTO_INCREMENT, `ticket_hash` varchar(15) DEFAULT NULL, `ticket_id` int(15) DEFAULT '0', `chat_id` int(15) DEFAULT '0', `subject` varchar(255) DEFAULT NULL, `entry_date` int(15) DEFAULT '0', `operation_id` int(15) DEFAULT '0', `operator_id` int(15) DEFAULT '0', `operator` tinyint(2) DEFAULT '0', `old_info` varchar(255) DEFAULT NULL, `new_info` varchar(255) DEFAULT NULL, `description` tinytext, `operation_type` int(15) DEFAULT '0', `location` tinyint(4) DEFAULT '0', PRIMARY KEY (`log_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_chat_archive` -- CREATE TABLE `avis_lc_chat_archive` ( `conversation_id` int(15) NOT NULL AUTO_INCREMENT, `domain_id` int(15) DEFAULT '0', `department_id` int(15) DEFAULT '0', `rating` int(15) DEFAULT '0', `chat_status` int(15) DEFAULT '0' COMMENT '1-queued,2-started,3-closed,4-missed', `join_chat` varchar(255) DEFAULT '0', `join_invisible` varchar(255) DEFAULT '0', `forwardedto` int(15) DEFAULT '0', `online_staff` varchar(300) DEFAULT '', `chat_widget_id` int(15) DEFAULT '0', `referral_url` varchar(255) DEFAULT '', `agent_details` varchar(255) DEFAULT '', `ip_address` varchar(255) DEFAULT '', `initiate_time` varchar(255) DEFAULT '0', `start_time` varchar(255) DEFAULT '0', `end_time` varchar(255) DEFAULT '0', `client_id` int(15) DEFAULT '0', `visitor_id` int(15) DEFAULT '0', `uniqe_id` varchar(255) DEFAULT '', `prechat_survey` longtext, `status` varchar(255) DEFAULT '', `last_activity_time` varchar(255) DEFAULT '0', `language_id` int(15) DEFAULT '1', `time_zone` varchar(255) DEFAULT '', `chat_pid` int(15) DEFAULT '0' COMMENT 'linked to avis_lc_visitnavigation.pid', `chat_channel` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0-portal,1-facebook,2-whatsapp', `channel_sid` varchar(255) NOT NULL DEFAULT '', `page_id` text, `endchattype` tinyint(2) NOT NULL DEFAULT '0' COMMENT '1-end by staff,2-end by client,3-staffllogout,4-staff not available,5-client left auto,6-discarded', `queue_no` int(15) DEFAULT '0', PRIMARY KEY (`conversation_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_customfield` -- CREATE TABLE `avis_lc_customfield` ( `customfield_id` int(15) NOT NULL AUTO_INCREMENT, `field_type` int(4) DEFAULT '1', `field_group` int(15) DEFAULT '0', `field_description` varchar(255) NOT NULL, `display_order` int(15) DEFAULT '0', `is_selected` tinyint(1) DEFAULT '0', `is_required` tinyint(1) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '0', `group_type` tinyint(1) DEFAULT '0' COMMENT '1-prechatform,2-postchatform', `default_name` varchar(255) DEFAULT '', `widget_id` varchar(255) NOT NULL, `is_survey` tinyint(1) DEFAULT '0', PRIMARY KEY (`customfield_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_customfield_data` -- CREATE TABLE `avis_lc_customfield_data` ( `customfield_data_id` int(15) NOT NULL AUTO_INCREMENT, `parent_id` int(15) DEFAULT '0', `chat_id` int(15) DEFAULT '0', `group_type` int(15) DEFAULT '0', `customfield_id` int(15) DEFAULT '0', `content` text, `entry_date` int(15) DEFAULT '0', PRIMARY KEY (`customfield_data_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_discardchat` -- CREATE TABLE `avis_lc_discardchat` ( `conversation_id` int(15) NOT NULL AUTO_INCREMENT, `domain_id` int(15) DEFAULT '0', `department_id` int(15) DEFAULT '0', `join_chat` varchar(255) DEFAULT '0', `join_invisible` varchar(255) DEFAULT '0', `forwardedto` int(15) DEFAULT '0', `online_staff` varchar(300) DEFAULT '', `referral_url` varchar(255) DEFAULT '', `agent_details` varchar(255) DEFAULT '', `ip_address` varchar(255) DEFAULT '', `initiate_time` varchar(255) DEFAULT '0', `start_time` varchar(255) DEFAULT '0', `visitor_id` int(15) DEFAULT '0', `uniqe_id` varchar(255) DEFAULT '', `prechat_survey` longtext, `client_id` int(15) DEFAULT '0', `group_id` int(15) DEFAULT '0', `user_name` varchar(255) DEFAULT '0', `email` varchar(255) DEFAULT '0', PRIMARY KEY (`conversation_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_language_data` -- CREATE TABLE `avis_lc_language_data` ( `language_data_id` int(15) NOT NULL AUTO_INCREMENT, `location` int(4) NOT NULL DEFAULT '0', `title` text, `language_id` int(15) DEFAULT '0', `data_id` int(15) DEFAULT '0', PRIMARY KEY (`language_data_id`), KEY `location` (`location`,`language_id`,`data_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_message` -- CREATE TABLE `avis_lc_message` ( `mid` int(15) NOT NULL AUTO_INCREMENT, `conversation_id` int(15) NOT NULL, `sender_type` tinyint(1) DEFAULT '0' COMMENT '0-staff, 1- client , 3- system', `sender_id` int(15) DEFAULT '0', `content` longtext NOT NULL, `message_type` tinyint(1) DEFAULT '0' COMMENT 'text-1,attachment-1,join-3,take-4,system-5,notification-5,rating_type-6,private_message-7', `enrty_time` varchar(255) NOT NULL, `read_flag` tinyint(1) DEFAULT '0', `deliver_flag` tinyint(1) DEFAULT '0', `sender_name` varchar(255) NOT NULL, `sender_image` varchar(255) NOT NULL, `msg_id` varchar(255) NOT NULL DEFAULT '0', `msg_read` int(11) DEFAULT '0', `pmto_id` int(15) DEFAULT '0', PRIMARY KEY (`mid`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_msg_template` -- CREATE TABLE `avis_lc_msg_template` ( `msg_id` int(15) NOT NULL AUTO_INCREMENT, `title` varchar(255) NOT NULL, `display_order` int(11) NOT NULL, `language` int(11) NOT NULL, `subject` varchar(255) DEFAULT NULL, `message` text, `parent_id` tinyint(1) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '0', `is_custom` int(11) NOT NULL, PRIMARY KEY (`msg_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=9 ; -- -- Dumping data for table `avis_lc_msg_template` -- INSERT INTO `avis_lc_msg_template` VALUES (1, 'Greeting message', 0, 1, 'Greeting message', 'Welcome! How may I help you Today?', 1, 1, 0), (2, 'Offline message', 0, 1, 'Offline message', 'Sorry! We are currently offline.. Leave us a message and we will get back to you.', 2, 1, 0), (3, 'Page visit message', 0, 1, 'Page visit message', 'Hi, Good to have you here! Pls feel free to talk to our live chat agent.', 3, 1, 0), (4, 'Closing message', 0, 1, 'Closing message', 'Thank you for contacting us! We hope we have answered your all questions.', 4, 1, 0), (5, 'client has left the chat', 0, 1, 'client has left the chat', 'client has left the chat', 1, 1, 0), (6, 'staff had left the chat', 0, 1, 'staff had left the chat', 'staff had left the chat', 1, 1, 0), (7, 'staff not available', 0, 1, 'staff not available', 'staff not available', 1, 1, 0), (8, 'Queue message', 0, 1, 'Queue message', 'One of our representative will be with you shortly. You are number {queue_number} in the queue. Thank you for your patience.', 1, 1, 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_notification_assign` -- CREATE TABLE `avis_lc_notification_assign` ( `assign_id` int(15) NOT NULL AUTO_INCREMENT, `chat_id` int(15) DEFAULT '0', `owner_id` int(15) DEFAULT '0', `team_id` int(15) DEFAULT '0', PRIMARY KEY (`assign_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_roundrobin` -- CREATE TABLE `avis_lc_roundrobin` ( `roundrobin_id` int(15) NOT NULL AUTO_INCREMENT, `roundrobin_name` varchar(255) DEFAULT NULL, `execution_order` int(15) DEFAULT '0', `schedule_id` int(15) NOT NULL DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `owner` int(15) DEFAULT '0', `creation_date` int(15) DEFAULT '0', PRIMARY KEY (`roundrobin_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_roundrobin_action` -- CREATE TABLE `avis_lc_roundrobin_action` ( `raction_id` int(15) NOT NULL AUTO_INCREMENT, `roundrobin_id` int(15) DEFAULT '0', `action_id` int(15) DEFAULT '0', `content` text, PRIMARY KEY (`raction_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_roundrobin_criteria` -- CREATE TABLE `avis_lc_roundrobin_criteria` ( `rcriteria_id` int(15) NOT NULL AUTO_INCREMENT, `roundrobin_id` int(15) DEFAULT '0', `base_criteria` int(15) DEFAULT '0', `sub_criteria` int(15) NOT NULL DEFAULT '0', `content` text, `concat_type` varchar(25) DEFAULT NULL, PRIMARY KEY (`rcriteria_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_route_request` -- CREATE TABLE `avis_lc_route_request` ( `chat_id` int(11) NOT NULL, `staff_ids` int(11) NOT NULL, `dept` int(11) NOT NULL, `status` tinyint(1) NOT NULL, `autoflag` int(11) NOT NULL COMMENT '1-automation,2-roundrobin' ) ENGINE=MyISAM DEFAULT CHARSET=utf8; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_saveresponse` -- CREATE TABLE `avis_lc_saveresponse` ( `savereply_id` int(15) NOT NULL AUTO_INCREMENT, `conversation_id` int(15) DEFAULT '0', `staff_id` int(15) DEFAULT '0', `content` text, `shortcut_key` varchar(255) DEFAULT NULL, `department_id` int(15) DEFAULT '0', `display_order` int(15) DEFAULT '0', PRIMARY KEY (`savereply_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_visitnavigation` -- CREATE TABLE `avis_lc_visitnavigation` ( `pid` int(15) NOT NULL AUTO_INCREMENT, `vid` int(15) DEFAULT '0', `visitor_id` int(15) DEFAULT '0', `pageurl` longtext, `pagetitle` longtext, `hit_time` varchar(255) DEFAULT '', PRIMARY KEY (`pid`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_visitorhistory` -- CREATE TABLE `avis_lc_visitorhistory` ( `vid` int(15) NOT NULL AUTO_INCREMENT, `visitor_id` int(15) DEFAULT '0', `history` longtext, `referer` varchar(255) DEFAULT '', `start_time` varchar(255) DEFAULT '', `end_time` varchar(255) DEFAULT '', `enrty_time` varchar(255) DEFAULT '', PRIMARY KEY (`vid`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_visitors` -- CREATE TABLE `avis_lc_visitors` ( `visitor_id` int(15) NOT NULL AUTO_INCREMENT, `businessName` varchar(255) DEFAULT '', `businessWebsite` varchar(255) DEFAULT '', `city` varchar(255) DEFAULT '', `continent` varchar(255) DEFAULT '', `country` varchar(255) DEFAULT '', `countryCode` varchar(255) DEFAULT '', `ipName` varchar(255) DEFAULT '', `ipType` varchar(255) DEFAULT '', `isp` varchar(255) DEFAULT '', `latitude` varchar(255) DEFAULT '', `longitude` varchar(255) DEFAULT '', `org` varchar(255) DEFAULT '', `ip` varchar(255) DEFAULT '', `region` varchar(255) DEFAULT '', `status` varchar(255) DEFAULT '', `useragent` varchar(255) DEFAULT '', `referral` varchar(255) DEFAULT '', `os` varchar(255) DEFAULT '', `timezone` varchar(255) DEFAULT '', `language` varchar(255) DEFAULT '', `chat_id` varchar(255) DEFAULT '', `client_id` int(15) DEFAULT '0', `last_visit_page` varchar(255) DEFAULT '', `last_visit_time` varchar(255) DEFAULT '', `visits` int(15) DEFAULT '0', `domainid` int(15) DEFAULT '0', `device` varchar(255) DEFAULT '', `browser` varchar(255) DEFAULT '', `sockets` text, `visitor_status` tinyint(1) NOT NULL DEFAULT '0', `visitor_invite_msg` text NOT NULL, `invited_staffid` int(15) NOT NULL, `chat_client` text NOT NULL, `last_activity_time` varchar(255) NOT NULL, PRIMARY KEY (`visitor_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_lc_widget` -- CREATE TABLE `avis_lc_widget` ( `chat_widget_id` int(15) NOT NULL AUTO_INCREMENT, `title` varchar(255) NOT NULL DEFAULT '', `domain_id` int(15) DEFAULT '0', `language_id` int(15) DEFAULT '0', `theme_color` varchar(255) NOT NULL DEFAULT '', `display_title` varchar(512) NOT NULL DEFAULT '', `grab_message` varchar(512) NOT NULL DEFAULT '', `queued_message` varchar(512) NOT NULL DEFAULT '', `offline_message` int(15) DEFAULT '0', `logo` varchar(255) NOT NULL DEFAULT '', `position` tinyint(1) NOT NULL DEFAULT '1', `initiate_message` int(15) DEFAULT '0', `is_enable` tinyint(1) NOT NULL DEFAULT '1', `prechat_status` tinyint(1) NOT NULL DEFAULT '1', `staffonoff_ticketform` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0-off,1-on', `welcome_message` varchar(512) NOT NULL DEFAULT '', `department_id` int(15) DEFAULT '0', `show_online_staff_bar` varchar(512) NOT NULL DEFAULT '', `vis_staff_left_message` int(15) DEFAULT '0', `vis_client_left_message` int(15) DEFAULT '0', `vis_missed_chat` int(15) DEFAULT '0', `vis_q_no` int(15) DEFAULT '0', `col1` varchar(255) NOT NULL DEFAULT '', `col2` varchar(255) NOT NULL DEFAULT '', PRIMARY KEY (`chat_widget_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_ledgers` -- CREATE TABLE `avis_ledgers` ( `legder_id` int(15) NOT NULL AUTO_INCREMENT, `expensetype` int(15) NOT NULL, `cost_model` varchar(255) NOT NULL, `description` text NOT NULL, `acc_no` varchar(255) NOT NULL, `acc_name` varchar(255) NOT NULL, `amount` varchar(255) NOT NULL, `location_id` int(15) NOT NULL, `entry_date` int(15) NOT NULL, `staff_id` int(15) NOT NULL, PRIMARY KEY (`legder_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_level_points` -- CREATE TABLE `avis_level_points` ( `level_id` int(11) NOT NULL AUTO_INCREMENT, `level_name` varchar(255) DEFAULT NULL, `level_points` varchar(15) DEFAULT NULL, `status` int(11) DEFAULT '0', PRIMARY KEY (`level_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=7 ; -- -- Dumping data for table `avis_level_points` -- INSERT INTO `avis_level_points` VALUES (1, 'Pawn', '100', 0), (2, 'Knight', '2500', 0), (3, 'Bishop', '10000', 0), (4, 'Rook', '25000', 0), (5, 'Queen', '50000', 0), (6, 'King', '100000', 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_macros` -- CREATE TABLE `avis_macros` ( `macro_id` int(11) NOT NULL AUTO_INCREMENT, `macro_title` varchar(255) DEFAULT NULL, `department` varchar(255) DEFAULT '0', `sla` int(11) DEFAULT '0', `type` int(11) DEFAULT '0', `status` int(11) DEFAULT '0', `priority` int(11) DEFAULT '0', `owner` text, `labels` text, `tags` text, `comment` text, `post_content` text, `staff_id` int(11) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_enabled` tinyint(1) NOT NULL DEFAULT '1', `category_id` int(11) DEFAULT '0', `subcategory_id` int(11) DEFAULT '0', `item_id` int(11) DEFAULT '0', `level_id` int(11) DEFAULT '0', `location_id` int(11) DEFAULT '0', `access` int(10) DEFAULT '0', `flag_id` int(10) DEFAULT '0', `urgency` int(11) NOT NULL, `impact` int(11) NOT NULL, `domain` int(11) NOT NULL, `risktype` int(11) NOT NULL, `changetype` int(11) NOT NULL, `releasetype` int(11) NOT NULL, `knownerror` varchar(100) NOT NULL, `module` int(11) NOT NULL, PRIMARY KEY (`macro_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_mailqueue` -- CREATE TABLE `avis_mailqueue` ( `mailqueue_id` int(15) NOT NULL AUTO_INCREMENT, `email` varchar(255) DEFAULT NULL, `mailqueue_type` int(3) DEFAULT '0', `host_name` varchar(255) DEFAULT NULL, `user_name` varchar(255) DEFAULT NULL, `authentication` varchar(255) DEFAULT NULL, `port_number` int(4) DEFAULT '0', `department_id` int(15) DEFAULT '0', `override_name` varchar(255) DEFAULT NULL, `override_email` varchar(255) DEFAULT NULL, `signature` text, `registered_client` tinyint(1) DEFAULT '0', `fetch_count` int(15) DEFAULT '20', `last_count` int(15) DEFAULT '0', `can_delete` tinyint(1) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `forward_email_flag` tinyint(1) NOT NULL DEFAULT '0', `forward_email` varchar(255) DEFAULT NULL, `redirecturl` varchar(255) DEFAULT NULL, `accesstoken` text, `refreshtoken` text, `tenantid` text, PRIMARY KEY (`mailqueue_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_module` -- CREATE TABLE `avis_module` ( `module_id` int(15) NOT NULL AUTO_INCREMENT, `module` varchar(255) DEFAULT NULL, `module_name` varchar(255) DEFAULT NULL, `header_title` varchar(255) DEFAULT NULL, `access_type` int(4) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `quick_view` tinyint(1) DEFAULT '0', `quick_view_open` tinyint(1) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '0', PRIMARY KEY (`module_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=17 ; -- -- Dumping data for table `avis_module` -- INSERT INTO `avis_module` VALUES (1, 'home', 'Home', 'Home', 1, 1, 0, 0, 1), (2, 'ticket', 'Incidents', 'Inbox', 1, 1, 0, 1, 1), (3, 'client', 'Clients', 'Clients', 1, 1, 0, 0, 1), (4, 'solutions', 'Solutions', 'Solutions', 1, 1, 0, 0, 1), (5, 'billing', 'Billing', 'Billing', 1, 0, 0, 0, 1), (6, 'blabber', 'Blabby', 'Blabby', 1, 1, 1, 0, 1), (7, 'report', 'Report', 'Reports', 1, 1, 1, 0, 1), (8, 'setting', 'Settings', 'Settings', 1, 1, 0, 0, 0), (9, 'gamification', 'Gamification', 'Gamification', 1, 1, 0, 0, 1), (11, 'task', 'Tasks', 'Tasks', 1, 1, 1, 1, 1), (10, 'itil', 'ITIL', 'ITIL', 1, 1, 0, 0, 1), (12, 'forums', 'Forums', 'Forums', 1, 1, 0, 0, 1), (13, 'drive', 'Drive', 'Drive', 1, 1, 1, 1, 1), (14, 'asset', 'Assets', 'Assets', 1, 1, 0, 0, 1), (15, 'virtualagent', 'Virtual agent', 'Virtual agent', 1, 0, 0, 0, 1), (16, 'livechat', 'Livechat', 'Livechat', 1, 0, 0, 0, 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_module_integrate` -- CREATE TABLE `avis_module_integrate` ( `id` int(11) NOT NULL AUTO_INCREMENT, `issue_hash` varchar(50) DEFAULT NULL, `ticket_id` int(11) DEFAULT '0', `type` int(11) DEFAULT '0', `link_id` int(11) DEFAULT '0', `integration_type` int(10) DEFAULT '0', PRIMARY KEY (`id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_notification` -- CREATE TABLE `avis_notification` ( `notification_id` int(15) NOT NULL AUTO_INCREMENT, `operation_id` int(15) DEFAULT '0', `operator_id` int(15) DEFAULT '0', `parent_id` int(15) DEFAULT '0', `access_ids` varchar(255) DEFAULT '0', `module_id` int(15) DEFAULT '0', `operation_time` int(15) DEFAULT '0', `title` varchar(255) DEFAULT NULL, `description` varchar(255) DEFAULT NULL, `is_client` tinyint(4) DEFAULT '0', PRIMARY KEY (`notification_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_notification_mobile` -- CREATE TABLE `avis_notification_mobile` ( `id` int(11) NOT NULL AUTO_INCREMENT, `ticket_id` int(11) DEFAULT '0', `type` int(8) DEFAULT '0', `flag` int(8) DEFAULT '0', `area` int(8) DEFAULT '0', PRIMARY KEY (`id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_order` -- CREATE TABLE `avis_order` ( `order_id` int(15) NOT NULL AUTO_INCREMENT, `order_hash` int(15) DEFAULT '0', `product_id` int(15) DEFAULT '0', `client_id` int(15) DEFAULT '0', `balance` float(10,2) DEFAULT '0.00', `balance_type` tinyint(1) DEFAULT '0', `expiry` int(15) DEFAULT '0', `entry_date` int(15) DEFAULT '0', `order_status` int(4) NOT NULL DEFAULT '2', `validity` int(4) NOT NULL DEFAULT '0', `nextinvoicesent` int(15) NOT NULL DEFAULT '0', `invoiceid` int(15) DEFAULT '0', `invoicehash` varchar(15) DEFAULT '0', PRIMARY KEY (`order_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_pages` -- CREATE TABLE `avis_pages` ( `page_id` int(15) NOT NULL AUTO_INCREMENT, `app_id` int(15) NOT NULL, `unique_page_id` varchar(50) NOT NULL, `page_name` varchar(255) DEFAULT NULL, `department_id` int(15) DEFAULT '0', `is_enabled` tinyint(1) NOT NULL DEFAULT '1', `page_access_token` text, PRIMARY KEY (`page_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_parserlog` -- CREATE TABLE `avis_parserlog` ( `parserlog_id` int(15) NOT NULL AUTO_INCREMENT, `ticket_id` int(15) DEFAULT '0', `ticket_post_id` int(15) DEFAULT '0', `entry_date` int(15) DEFAULT '0', `mail_report` int(15) DEFAULT '0', `mailqueue_id` int(15) DEFAULT '0', `subject` varchar(255) DEFAULT NULL, `from_email` varchar(255) DEFAULT NULL, `to_email` varchar(255) DEFAULT NULL, `channel` int(4) DEFAULT '0', `message_id` varchar(255) DEFAULT NULL, `source_type` tinyint(3) DEFAULT '0', `filename` varchar(255) NOT NULL, `status` int(11) NOT NULL COMMENT '1=Success,2=Mail-queue not exist, 3=Client email Not varified, 4=registration_required,5=Contact access,6=client register error,7=ban_client,8=client approved pending,9=Ignore email,10=Staff access,11=incident creation error', PRIMARY KEY (`parserlog_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_parser_data` -- CREATE TABLE `avis_parser_data` ( `parser_data_id` int(15) NOT NULL AUTO_INCREMENT, `parserlog_id` int(15) NOT NULL DEFAULT '0', `mail_content` longtext, PRIMARY KEY (`parser_data_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_pinup` -- CREATE TABLE `avis_pinup` ( `pin_id` int(15) NOT NULL AUTO_INCREMENT, `pin_title` varchar(255) DEFAULT NULL, `entry_date` int(15) DEFAULT '0', `pin_value` varchar(255) DEFAULT NULL, `content` varchar(255) DEFAULT NULL, `owner` int(15) DEFAULT '0', `pin_image` varchar(255) DEFAULT NULL, `channel_id` int(11) DEFAULT '0', PRIMARY KEY (`pin_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_points_criteria` -- CREATE TABLE `avis_points_criteria` ( `point_criteria_id` int(11) NOT NULL AUTO_INCREMENT, `point_criteria` text, `point_id` int(11) DEFAULT '0', `points` varchar(15) DEFAULT NULL, PRIMARY KEY (`point_criteria_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=12 ; -- -- Dumping data for table `avis_points_criteria` -- INSERT INTO `avis_points_criteria` VALUES (1, 'Fast reply (< 10 min)', 1, '5'), (2, 'Reply within SLA time', 2, '10'), (3, 'Overdue incident reply', 3, '0'), (4, 'Happy customer (> 3 like) of article', 1, '10'), (5, 'Unhappy customer (< 3 like) of article', 2, '-10'), (6, 'Selfhelp article', 3, '5'), (7, 'Incident - Notes', 4, '10'), (9, 'Forum topic', 6, '10'), (10, 'Forum topic reply', 7, '10'), (11, 'Per chat acceptance', 8, '5'); -- -------------------------------------------------------- -- -- Table structure for table `avis_product` -- CREATE TABLE `avis_product` ( `product_id` int(15) NOT NULL AUTO_INCREMENT, `domain_id` int(15) DEFAULT '0', `title` varchar(255) DEFAULT NULL, `description` text, `display_order` int(15) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `balance_type` tinyint(1) DEFAULT '0', `balance` int(4) DEFAULT '0', `validity` int(4) DEFAULT '0', `amount` decimal(10,2) DEFAULT '0.00', `is_recurring` tinyint(1) DEFAULT '0', `tax_applied` varchar(150) DEFAULT NULL, PRIMARY KEY (`product_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_quest` -- CREATE TABLE `avis_quest` ( `quest_id` int(11) NOT NULL AUTO_INCREMENT, `group_id` varchar(255) NOT NULL, `quest_title` varchar(255) DEFAULT NULL, `quest_type` varchar(255) DEFAULT NULL, `quest_points` varchar(15) DEFAULT NULL, `quest_discription` text, `quest_status` int(11) DEFAULT '0', `quest_duration` varchar(100) DEFAULT NULL, `quest_start_date` text, `image_path` varchar(255) DEFAULT NULL, PRIMARY KEY (`quest_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_quest_criteria` -- CREATE TABLE `avis_quest_criteria` ( `criteria_id` int(11) NOT NULL AUTO_INCREMENT, `quest_id` int(11) DEFAULT '0', `base_criteria` int(11) DEFAULT '0', `sub_criteria` int(11) DEFAULT '0', `content` text, `criteria_type` int(11) DEFAULT '0', `concat_type` varchar(25) DEFAULT NULL, PRIMARY KEY (`criteria_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_rating` -- CREATE TABLE `avis_rating` ( `rating_id` int(11) NOT NULL AUTO_INCREMENT, `title` varchar(255) DEFAULT NULL, `rating_type` int(8) DEFAULT '0' COMMENT '1-star,2-emoji symbol', `optional` varchar(255) DEFAULT NULL, `is_enabled` int(6) DEFAULT '0', PRIMARY KEY (`rating_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=3 ; -- -- Dumping data for table `avis_rating` -- INSERT INTO `avis_rating` VALUES (1, 'Star Rating', 1, 'By using this setting client can rate the incident in the format of star rating.', 0), (2, 'smiley icon', 2, 'By using this setting client can rate the incident in the format of smiley icon.', 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_reminder` -- CREATE TABLE `avis_reminder` ( `reminder_id` int(5) NOT NULL AUTO_INCREMENT, `title` varchar(255) DEFAULT NULL, `start_date` int(20) DEFAULT '0', `end_date` int(20) DEFAULT '0', `entry_date` int(20) DEFAULT '0', `module_id` int(11) DEFAULT '0', `parent_id` int(5) DEFAULT '0', `staff_id` int(5) DEFAULT '0', `scedule_type` tinyint(1) DEFAULT '0' COMMENT '0=Never, 1 = Daily, 2=weekly, 3=monthly', `days` varchar(250) CHARACTER SET utf8 DEFAULT NULL COMMENT '1=sun, 2=mon, 3=tue, 4=wen, 5=thu, 6=fri, 7=sat', `description` text COMMENT '0=problem,1=changes,2=release', `is_read` int(11) NOT NULL DEFAULT '0', `domain_id` int(20) NOT NULL DEFAULT '0', PRIMARY KEY (`reminder_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_remotescreen` -- CREATE TABLE `avis_remotescreen` ( `remoteapp_id` int(15) NOT NULL AUTO_INCREMENT, `staff_id` int(15) DEFAULT '0', `domain_id` int(15) DEFAULT '0', `remoteapp_type` int(15) DEFAULT '0', `user_name` varchar(255) DEFAULT NULL, `user_password` varchar(255) DEFAULT NULL, `client_id` varchar(255) DEFAULT NULL, `extra_info` tinyint(4) DEFAULT '0', PRIMARY KEY (`remoteapp_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_report` -- CREATE TABLE `avis_report` ( `report_id` int(15) NOT NULL AUTO_INCREMENT, `report_name` varchar(255) DEFAULT NULL, `owner` int(15) DEFAULT '0', `entry_date` int(15) DEFAULT '0', `query` text, `sortby_1` int(4) DEFAULT '1', `sortby_2` int(4) DEFAULT '1', `sortby_3` int(4) DEFAULT '1', `groupby_1` int(4) DEFAULT '1', `groupby_2` int(4) DEFAULT '1', `groupby_3` int(4) DEFAULT '1', `report_type` tinyint(2) DEFAULT '0', `module` tinyint(2) DEFAULT '0', `page_count` int(4) DEFAULT '50', `concate_option` enum('and','or') DEFAULT 'and', PRIMARY KEY (`report_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_report_criteria` -- CREATE TABLE `avis_report_criteria` ( `criteria_id` int(15) NOT NULL AUTO_INCREMENT, `report_id` int(15) DEFAULT '0', `base_criteria` int(15) DEFAULT '0', `sub_criteria` int(4) DEFAULT '0', `content` varchar(255) DEFAULT NULL, PRIMARY KEY (`criteria_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_report_field` -- CREATE TABLE `avis_report_field` ( `field_id` int(15) NOT NULL AUTO_INCREMENT, `field_name` varchar(255) DEFAULT NULL, `report_id` int(15) DEFAULT '0', PRIMARY KEY (`field_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_request_approvals` -- CREATE TABLE `avis_request_approvals` ( `request_id` int(15) NOT NULL AUTO_INCREMENT, `parent_id` int(15) DEFAULT '0', `parent_type` int(15) DEFAULT '0' COMMENT '0=incident,1=changes,2=release', `description` text, `entrydate` int(15) DEFAULT '0', PRIMARY KEY (`request_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_roundrobin` -- CREATE TABLE `avis_roundrobin` ( `roundrobin_id` int(15) NOT NULL AUTO_INCREMENT, `roundrobin_name` varchar(255) DEFAULT NULL, `execution_order` int(15) DEFAULT '0', `schedule_id` int(15) NOT NULL DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `owner` int(15) DEFAULT '0', `creation_date` int(15) DEFAULT '0', PRIMARY KEY (`roundrobin_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_roundrobin_action` -- CREATE TABLE `avis_roundrobin_action` ( `raction_id` int(15) NOT NULL AUTO_INCREMENT, `roundrobin_id` int(15) DEFAULT '0', `action_id` int(15) DEFAULT '0', `content` text, PRIMARY KEY (`raction_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_roundrobin_criteria` -- CREATE TABLE `avis_roundrobin_criteria` ( `rcriteria_id` int(15) NOT NULL AUTO_INCREMENT, `roundrobin_id` int(15) DEFAULT '0', `base_criteria` int(15) DEFAULT '0', `sub_criteria` int(15) NOT NULL DEFAULT '0', `content` text, `concat_type` varchar(25) DEFAULT NULL, PRIMARY KEY (`rcriteria_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_schedule` -- CREATE TABLE `avis_schedule` ( `schedule_id` int(15) NOT NULL AUTO_INCREMENT, `schedule_name` varchar(255) DEFAULT NULL, `is_enabled` tinyint(1) DEFAULT '1', `sunday_time` varchar(255) DEFAULT '0', `monday_time` varchar(255) DEFAULT '0, 1440', `tuesday_time` varchar(255) DEFAULT '0, 1440', `wednesday_time` varchar(255) DEFAULT '0, 1440', `thursday_time` varchar(255) DEFAULT '0, 1440', `friday_time` varchar(255) DEFAULT '0, 1440', `saturday_time` varchar(255) DEFAULT '0, 1440', PRIMARY KEY (`schedule_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_schedule` -- INSERT INTO `avis_schedule` VALUES (1, '24x7 schedule', 1, '0, 1440', '0, 1440', '0, 1440', '0, 1440', '0, 1440', '0, 1440', '0, 1440'); -- -------------------------------------------------------- -- -- Table structure for table `avis_schedule_report` -- CREATE TABLE `avis_schedule_report` ( `rschedule_id` int(11) NOT NULL AUTO_INCREMENT, `report_type` int(2) DEFAULT '0', `report_title` varchar(255) DEFAULT NULL, `start_date` int(15) DEFAULT '0', `end_date` int(15) DEFAULT '0', `total_recurrence` int(15) DEFAULT '0', `schedule_type` tinyint(4) DEFAULT '0' COMMENT '0=once,1=daily,2=weekly, 3=monthly,4=quaterly,5=yearly', `export_type` int(11) DEFAULT '0' COMMENT '1=csv,2=html,3=xls', `send_email` tinyint(4) DEFAULT '0', `email_id` varchar(255) DEFAULT NULL, `creation_date` int(15) DEFAULT '0', `report_filter` text, `date_range_filter` text, `domain_id` int(11) DEFAULT '0', `department_id` int(11) DEFAULT '0', `staff_id` int(11) DEFAULT '0', `staff_email` varchar(255) DEFAULT NULL, `domain` varchar(255) DEFAULT NULL, PRIMARY KEY (`rschedule_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_selfhelp_article` -- CREATE TABLE `avis_selfhelp_article` ( `article_id` int(15) NOT NULL AUTO_INCREMENT, `article_title` text, `article_keywords` varchar(1000) DEFAULT NULL, `content` longtext, `parent_id` int(15) DEFAULT '0', `can_comment` tinyint(1) DEFAULT '1', `can_rate` tinyint(1) DEFAULT '1', `is_stick` tinyint(1) DEFAULT '0', `auto_subscribe` tinyint(1) DEFAULT '1', `can_attach` tinyint(1) DEFAULT '0', `need_login` tinyint(1) DEFAULT '0', `rate_count` int(15) DEFAULT '0', `rating` int(15) DEFAULT '0', `entry_date` int(15) DEFAULT '0', `modified_date` int(15) DEFAULT '0', `author_id` int(15) DEFAULT '0', `author_type` tinyint(1) DEFAULT '0', `author` varchar(255) DEFAULT NULL, `author_image` varchar(255) DEFAULT NULL, `is_enabled` tinyint(1) DEFAULT '1', `article_url` varchar(255) DEFAULT NULL, `art_parent_id` int(15) DEFAULT '0', `language` int(15) DEFAULT '0', `view_count` int(15) DEFAULT '0', `like_count` int(15) NOT NULL DEFAULT '0', `art_likes` int(15) NOT NULL DEFAULT '0', PRIMARY KEY (`article_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_selfhelp_category` -- CREATE TABLE `avis_selfhelp_category` ( `selfhelp_id` int(15) NOT NULL AUTO_INCREMENT, `selfhelp_title` varchar(255) DEFAULT NULL, `description` text, `parent_id` int(15) DEFAULT '0', `content_type` int(4) DEFAULT '0', `display_order_type` int(4) DEFAULT '0', `display_status` int(4) DEFAULT '0' COMMENT '5-livechat', `article_access` int(4) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `domain_id` int(15) DEFAULT '0', `language_id` int(15) DEFAULT '0', `solution_id` int(5) NOT NULL DEFAULT '0', `client_display` varchar(100) DEFAULT NULL, `org_display` varchar(100) DEFAULT NULL, `display_order` int(5) NOT NULL DEFAULT '0', PRIMARY KEY (`selfhelp_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=4 ; -- -- Dumping data for table `avis_selfhelp_category` -- INSERT INTO `avis_selfhelp_category` VALUES (1, 'Knowledgebase', '', 0, 0, 0, 0, 0, 1, 1, 1, 0, '', '', 0), (2, 'Downloads', '', 0, 0, 0, 0, 0, 1, 1, 1, 0, '', '', 0), (3, 'Livechat canned responses', 'Livechat canned responses', 0, 0, 0, 5, 0, 1, 1, 1, 0, '', '', 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_selfhelp_comment` -- CREATE TABLE `avis_selfhelp_comment` ( `comment_id` int(15) NOT NULL AUTO_INCREMENT, `article_id` int(15) DEFAULT '0', `poster_id` int(15) DEFAULT '0', `poster_name` varchar(255) DEFAULT NULL, `poster_email` varchar(255) DEFAULT NULL, `poster_type` tinyint(1) DEFAULT '0', `content` text, `is_publish` tinyint(1) DEFAULT '1', `poster_image` varchar(255) DEFAULT NULL, `entry_date` int(15) DEFAULT '0', `is_approved` tinyint(1) DEFAULT '0', `is_spam` tinyint(1) DEFAULT '0', PRIMARY KEY (`comment_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_sendmail_queue` -- CREATE TABLE `avis_sendmail_queue` ( `queue_id` int(15) NOT NULL AUTO_INCREMENT, `content` longtext CHARACTER SET utf8, `operation` varchar(255) CHARACTER SET utf8 DEFAULT NULL, `staff_id` int(15) NOT NULL, `location` int(15) NOT NULL, `flag` tinyint(1) NOT NULL DEFAULT '1', PRIMARY KEY (`queue_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_sent_mail_log` -- CREATE TABLE `avis_sent_mail_log` ( `sent_mail_id` int(15) NOT NULL AUTO_INCREMENT, `mail_from` varchar(123) DEFAULT NULL, `mail_to` varchar(255) DEFAULT NULL, `subject` varchar(255) DEFAULT NULL, `content` text, `mail_type` int(4) DEFAULT '0', `mail_status` tinyint(1) DEFAULT '0', `failure_reason` text, `send_date` int(15) DEFAULT '0', `mail_cc` varchar(255) DEFAULT NULL, `mail_bcc` varchar(255) DEFAULT NULL, `department_id` int(11) DEFAULT '0', `domain_id` int(11) DEFAULT '0', `staff_id` int(11) DEFAULT '0', PRIMARY KEY (`sent_mail_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_sessions` -- CREATE TABLE `avis_sessions` ( `session_id` varchar(63) DEFAULT NULL, `user_id` int(15) DEFAULT '0', `ip` varchar(31) DEFAULT NULL, `session_type` tinyint(2) DEFAULT '0', `last_operation` int(15) DEFAULT '0', `logintime` int(15) DEFAULT '0', `crontime` int(15) DEFAULT '0', `useragent` varchar(255) DEFAULT NULL, `referer` varchar(255) DEFAULT NULL ) ENGINE=MyISAM DEFAULT CHARSET=utf8; -- -------------------------------------------------------- -- -- Table structure for table `avis_settings` -- CREATE TABLE `avis_settings` ( `setting_id` int(15) NOT NULL AUTO_INCREMENT, `title` varchar(255) DEFAULT NULL, `content` text, `domain_id` int(15) DEFAULT '0', `department_id` int(15) DEFAULT '0', `module_id` int(15) DEFAULT '0', PRIMARY KEY (`setting_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=64 ; -- -- Dumping data for table `avis_settings` -- INSERT INTO `avis_settings` VALUES (1, 'language_id', '1', 0, 0, 0), (2, 'last_mailqueue', '0', 0, 0, 0), (3, 'mailqueue_count', '20', 0, 0, 0), (4, 'vis_first_time_login', '3', 0, 0, 0), (5, 'vis_queue_outgoing_mail_status', '0', 0, 0, 0), (6, 'vis_show_email_tracking', '1', 0, 0, 0), (7, 'vis_captcha', '1', 0, 0, 4), (8, 'vis_captcha', '1', 1, 0, 4), (9, 'vis_approve', '1', 0, 0, 12), (10, 'vis_approve', '1', 1, 0, 12), (11, 'vis_head_menu_selfhelp', '1', 1, 0, 0), (12, 'vis_head_menu_submitticket', '1', 1, 0, 0), (13, 'vis_head_menu_viewticket', '1', 1, 0, 0), (14, 'vis_head_menu_login', '1', 1, 0, 0), (15, 'vis_head_menu_register', '1', 1, 0, 0), (16, 'vis_head_menu_service', '1', 1, 0, 0), (17, 'vis_head_menu_forum', '1', 1, 0, 0), (18, 'vis_head_menu_rating', '1', 1, 0, 0), (19, 'vis_head_menu_staffNm', '1', 1, 0, 0), (20, 'vis_head_menu_close_ticket', '1', 1, 0, 0), (21, 'vis_head_menu_solution_ticket_search', '1', 1, 0, 0), (22, 'vis_manage_logo', 'image', 1, 0, 0), (23, 'vis_datetime_format', 'M-jS, Y G:i', 1, 0, 0), (24, 'vis_satellite_helpdesk', '1', 0, 0, 0), (25, 'vis_default_home_operation', 'selfhelp:home', 1, 0, 0), (26, 'vis_theme_color', '#177bbb', 1, 0, 0), (27, 'vis_default_page_after_login', 'selfhelp:home', 1, 0, 0), (28, 'vis_suggetion', '3', 1, 0, 4), (29, 'vis_allow_comments', '1', 1, 0, 4), (30, 'vis_allow_ratings', '1', 1, 0, 4), (31, 'vis_task_list_count', '5', 0, 0, 11), (32, 'vis_task_mail_send', '1', 0, 0, 11), (33, 'vis_staff_access_all', 'on', 1, 0, 12), (34, 'vis_forum_staff', '0', 1, 0, 12), (35, 'vis_operation', 'add_module', 0, 0, 13), (36, 'vis_module', 'setting', 0, 0, 13), (37, 'vis_module_name', 'drive', 0, 0, 13), (38, 'vis_module_title', 'Drive', 0, 0, 13), (39, 'vis_headtitle', 'Drive', 0, 0, 13), (40, 'vis_drive_list_count', '5', 0, 0, 13), (41, 'vis_drive_status', 'on', 0, 0, 13), (42, 'vis_show_time_track_amount', '1', 0, 0, 2), (43, 'vis_last_cron_time', NULL, 0, 0, 0), (44, 'vis_show_urgency', '0', 1, 0, 2), (45, 'vis_customreport_setting', '0', 0, 0, 0), (46, 'vis_selfhelp_title_sugg', '1', 1, 0, 4), (47, 'vis_security_password_expiry', '90', 0, 0, 0), (48, 'vis_security_password_reset', '0', 0, 0, 0), (49, 'vis_api_ipcheck', '0', 0, 0, 0), (50, 'vis_force_ip_ban', '0', 0, 0, 0), (51, 'vis_incorrect_login_attempts', '3', 0, 0, 0), (52, 'attachment_enable_staff', '1', 1, 0, 16), (53, 'attachment_enable_visitor', '0', 1, 0, 16), (54, 'enter_issend', '1', 0, 0, 16), (55, 'search_article', '1', 1, 0, 16), (56, 'vis_selfhelp_title_sugg', '1', 1, 0, 16), (57, 'vis_selfhelp_keyword_sugg', '1', 1, 0, 16), (58, 'endchat_ticket_status_setting', '0', 1, 0, 16), (59, 'vis_cal_time_track', '1', 1, 0, 16), (60, 'vis_new_message_file', 'new_message.mp3###new_message.mp3', 1, 0, 16), (61, 'vis_new_chat_file', 'new_chat.mp3###new_chat.mp3', 1, 0, 16), (62, 'vis_new_visitor_file', 'new_visitor.mp3###new_visitor.mp3', 1, 0, 16), (63, 'vis_send_receive_msg_file', 'send_receive_msg.mp3###send_receive_msg.mp3', 1, 0, 16); -- -------------------------------------------------------- -- -- Table structure for table `avis_signature` -- CREATE TABLE `avis_signature` ( `signature_id` int(15) NOT NULL AUTO_INCREMENT, `staff_id` int(15) DEFAULT '0', `department_id` int(15) DEFAULT '0', `content` text, `is_forum` tinyint(1) NOT NULL DEFAULT '0', PRIMARY KEY (`signature_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_single_login` -- CREATE TABLE `avis_single_login` ( `single_login_id` int(15) NOT NULL AUTO_INCREMENT, `domain_id` int(15) DEFAULT '0', `login_type` int(15) DEFAULT '0', `host_name` varchar(255) DEFAULT NULL, `user_name` varchar(255) DEFAULT NULL, `db_name` varchar(255) DEFAULT NULL, `db_password` varchar(255) DEFAULT NULL, `db_prefix` varchar(31) DEFAULT NULL, `vis_metadata` text, `is_enabled` tinyint(1) DEFAULT '0', PRIMARY KEY (`single_login_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_sla` -- CREATE TABLE `avis_sla` ( `sla_id` int(15) NOT NULL AUTO_INCREMENT, `sla_name` varchar(255) DEFAULT NULL, `overdue_time` int(15) DEFAULT '0', `resolution_time` int(15) DEFAULT '0', `schedule_id` int(15) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', PRIMARY KEY (`sla_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=3 ; -- -- Dumping data for table `avis_sla` -- INSERT INTO `avis_sla` VALUES (1, 'Default', 720, 1440, 1, 1), (2, '5 Days SLA', 7200, 7200, 1, 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_smtpmail` -- CREATE TABLE `avis_smtpmail` ( `smtp_id` int(15) NOT NULL AUTO_INCREMENT, `smtp_port` int(4) DEFAULT '25', `smtp_host` varchar(255) DEFAULT NULL, `smtp_user` varchar(255) DEFAULT NULL, `smtp_password` varchar(255) DEFAULT NULL, `smtp_ssl` tinyint(2) DEFAULT '0', `authentication` tinyint(1) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `department_id` varchar(255) DEFAULT NULL, `client_id` varchar(255) NOT NULL, `smtp_type` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0=None 1=Outh2', `redirect_url` varchar(500) NOT NULL, `access_token` text NOT NULL, `expires_in` varchar(50) NOT NULL, `refresh_token` text NOT NULL, `created_on` varchar(50) NOT NULL, `tenantid` text NOT NULL, PRIMARY KEY (`smtp_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_social_search` -- CREATE TABLE `avis_social_search` ( `search_id` int(15) NOT NULL AUTO_INCREMENT, `staff_id` int(15) DEFAULT '0', `title` varchar(255) DEFAULT NULL, `media_type` int(4) DEFAULT '0', `content` text, `is_enabled` tinyint(1) DEFAULT '1', `status` tinyint(1) DEFAULT '0', `channel_id` int(15) DEFAULT '0', PRIMARY KEY (`search_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_staff` -- CREATE TABLE `avis_staff` ( `staff_id` int(15) NOT NULL AUTO_INCREMENT, `first_name` varchar(255) DEFAULT NULL, `last_name` varchar(255) DEFAULT NULL, `initials` varchar(15) DEFAULT NULL, `user_name` varchar(255) DEFAULT NULL, `email` varchar(255) DEFAULT NULL, `authentication` varchar(255) DEFAULT NULL, `group_id` int(15) DEFAULT '0', `contact_number` varchar(255) DEFAULT NULL, `mobile_number` varchar(255) DEFAULT NULL, `temporary_address` text, `permanent_address` text, `city` varchar(255) DEFAULT NULL, `state` varchar(255) DEFAULT NULL, `zip_code` varchar(255) DEFAULT NULL, `country` varchar(255) DEFAULT NULL, `website` text, `fax` varchar(255) DEFAULT NULL, `office_name` varchar(255) DEFAULT NULL, `office_email` varchar(255) DEFAULT NULL, `office_website` varchar(255) DEFAULT NULL, `other_contact_no` varchar(255) DEFAULT NULL, `other_fax` varchar(255) DEFAULT NULL, `job_title` varchar(255) DEFAULT NULL, `department` varchar(255) DEFAULT NULL, `gender` tinyint(1) DEFAULT '0', `birthdate` int(15) DEFAULT '0', `netmeetingid` varchar(255) DEFAULT NULL, `other_im` varchar(255) DEFAULT NULL, `is_enabled` tinyint(1) DEFAULT '1', `session_time` int(4) DEFAULT '30', `timezone` varchar(6) DEFAULT '0', `timezone_dst` tinyint(1) DEFAULT '0', `sound_alert` tinyint(1) DEFAULT '1', `html_editor` tinyint(1) DEFAULT '1', `theme` varchar(255) DEFAULT 'nature', `image_name` varchar(255) DEFAULT NULL, `department_access` varchar(255) DEFAULT '0', `level_id` int(11) DEFAULT '0', `staff_point` varchar(15) DEFAULT '0', `twitter_id` varchar(255) DEFAULT NULL, `facebook_id` varchar(255) DEFAULT NULL, `google_id` varchar(255) DEFAULT NULL, `linkedin_id` varchar(255) DEFAULT NULL, `timezone_name` text, `password_auth` int(3) DEFAULT '0', `api_key` varchar(255) DEFAULT NULL, `schedule_id` int(12) DEFAULT '0', `roles` varchar(255) NOT NULL, `module` varchar(255) NOT NULL, `access` longtext NOT NULL, `is_cab` tinyint(2) NOT NULL DEFAULT '0', `leftview_setting` int(12) DEFAULT '0', `collapse_setting` tinyint(2) NOT NULL DEFAULT '0', `is_google_verify` tinyint(1) NOT NULL DEFAULT '0', `google_auth_code` varchar(255) NOT NULL, `authbackup` varchar(255) NOT NULL, `pwdupdatedon` int(15) DEFAULT '0', `chat_access` tinyint(1) DEFAULT '0', `is_chat_status` tinyint(2) NOT NULL DEFAULT '0' COMMENT '0=offline,1=online,2=busy,3=away', `is_acceptance` tinyint(2) NOT NULL DEFAULT '0', `is_show_profile` tinyint(2) NOT NULL DEFAULT '1', `chat_welcome_msg` varchar(255) NOT NULL, `display_name` varchar(255) NOT NULL, `max_chat_limit` int(15) DEFAULT '0', `product` tinyint(5) DEFAULT '0', `autobusy` tinyint(2) NOT NULL DEFAULT '0' COMMENT '1=manual,0= auto', PRIMARY KEY (`staff_id`), KEY `group_id` (`group_id`), KEY `is_enabled` (`is_enabled`,`department_access`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_staff` -- INSERT INTO `avis_staff` VALUES (1, '[[admin_fname]]', '[[admin_lname]]', NULL, '[[admin_username]]', '[[admin_email]]', '[[admin_pass]]', 1, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, 0, 0, NULL, NULL, 1, 30, '0', 0, 1, 1, 'nature', NULL, '0', 0, '0', NULL, NULL, NULL, NULL, 'London, Monrovia, Nouakchott, Ouagadougou, Reykjavik, Sao Tome, St Helena', 0, NULL, 1, '1', '1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0', '{"0":"0","1":"1","2":"1","3":"1","4":"1","5":"1","6":"1","7":"1","8":"1","9":"1","10":"1","11":"1","12":"1","13":"1","14":"1","15":"1","16":"1","17":"1","18":"0","19":"0","20":"1","21":"1","22":"1","23":"0","24":"1","25":"1","26":"1","27":"1","28":"1","29":"1","30":"1","31":"1","32":"1","33":"1","34":"1","35":"1","36":"1","37":"1","38":"1","39":"1","40":"1","41":"1","42":"1","43":"1","44":"1","45":"1","46":"1","47":"0","48":"0","49":"0","50":"0","51":"0","52":"0","53":"0","54":"0","55":"0","56":"1","57":"1","58":"1","59":"1","60":"1","61":"1","62":"1","63":"1","64":"1","65":"1","66":"1","67":"1","68":"1","69":"0","70":"0","71":"0","72":"0","73":"0","74":"0","75":"0","76":"0","77":"0","78":"0","79":"1","80":"1","81":"1","82":"1","83":"1","84":"1","85":"1","86":"1","87":"1","88":"1","89":"1","90":"0","91":"0","92":"0","93":"0","94":"0","95":"0","96":"0","97":"0","98":"0","99":"0","100":"0","101":"0","102":"0","103":"1","104":"1","105":"1","106":"1","107":"1","108":"1","109":"1","110":"1","111":"1","112":"1","113":"1","114":"1","115":"1","116":"1","117":"1","118":"1","119":"1","120":"1","121":"1","122":"0","123":"1","124":"1","125":"1","126":"1","127":"1","128":"1","129":"1","130":"0","131":"1","132":"1","133":"1","134":"1","135":"1","136":"1","137":"1","138":"1","139":"1","140":"1","141":"1","142":"1","143":"1","144":"1","145":"1","146":"1","147":"1","148":"1","149":"1","150":"1","151":"1","152":"1","153":"1","154":"1","155":"1","156":"1","157":"1","158":"1","159":"1","160":"1","161":"1","162":"1","163":"1","164":"1","165":"1","166":"1","167":"1","168":"1","169":"1","170":"1","171":"1","172":"1","173":"1","174":"1","175":"1","176":"1","177":"1","178":"1","179":"1","180":"1","181":"1","182":"1","183":"1","184":"1","185":"1","186":"1","187":"1","188":"1","189":"0","190":"0","191":"0","192":"0","193":"0","194":"0","195":"0","196":"0","197":"0","198":"0","199":"0","200":"0","201":"0","202":"0"}', 0, 0, 0, 0, '', '', [[timestamp]], 1, 1, 0, 1, 'Welcome {clientfirstname}, How may I help you today?', '', 0, 0, 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_staff_badge` -- CREATE TABLE `avis_staff_badge` ( `id` int(11) NOT NULL AUTO_INCREMENT, `quest_id` int(11) DEFAULT '0', `staff_id` int(11) DEFAULT '0', PRIMARY KEY (`id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_staff_domain_mapping` -- CREATE TABLE `avis_staff_domain_mapping` ( `id` int(15) NOT NULL AUTO_INCREMENT, `staff_id` int(15) DEFAULT '0', `domain_id` int(15) DEFAULT '0', PRIMARY KEY (`id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_staff_domain_mapping` -- INSERT INTO `avis_staff_domain_mapping` VALUES (1, 1, 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_staff_group` -- CREATE TABLE `avis_staff_group` ( `group_id` int(15) NOT NULL AUTO_INCREMENT, `group_name` varchar(255) DEFAULT NULL, `is_enabled` tinyint(1) DEFAULT '1', `access` longtext, `module` varchar(32) DEFAULT NULL, `department_access` text, `schedule_id` int(12) DEFAULT '0', `product_id` int(15) DEFAULT '0', PRIMARY KEY (`group_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=7 ; -- -- Dumping data for table `avis_staff_group` -- INSERT INTO `avis_staff_group` VALUES (1, 'Default', 1, '0,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,1,1,1,0,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0,1,1,1,1,1,1,1,0,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,0', '1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,0', '0', 0, 0), (2, 'Incident management', 1, '0,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,1,1,0,0,1,1,0,0,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,1,1,0,0,0,1,1,0,0,0,0,0,0,0,0,0,1,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,1,1,1,1,1,1,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,1,0,0,0,0,0,0', '1,1,1,0,1,0,0,1,1,1,0,0,1,1,1,0', '0', 0, 0), (3, 'Change management', 1, '1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0', '1,1,1,0,1,0,0,1,1,1,0,0,1,1,1,0', '0', 0, 5), (4, 'Problem management', 1, '1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1,1,1,1,1,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0', '1,1,1,0,1,0,0,1,1,1,0,0,1,1,1,0', '0', 0, 5), (5, 'Release management', 1, '1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1,1,1,1,0,0,1,1,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0', '1,1,1,0,1,0,0,1,1,1,0,0,1,1,1,0', '0', 0, 5), (6, 'Asset management', 1, '1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,1,1,1,1,1,1,1,0,0,1,0,0,0,0,0,0,0', '1,1,1,0,1,0,0,1,1,1,0,0,1,1,1,0', '0', 0, 4); -- -------------------------------------------------------- -- -- Table structure for table `avis_staff_notification` -- CREATE TABLE `avis_staff_notification` ( `staff_notification_id` varchar(255) DEFAULT '0', `operation_id` int(15) DEFAULT '0', `operator_id` int(15) DEFAULT '0', `parent_id` int(15) DEFAULT '0', `access_ids` varchar(255) DEFAULT '0', `module_id` int(15) DEFAULT '0', `operation_time` int(15) DEFAULT '0', `title` varchar(255) DEFAULT NULL, `description` varchar(255) DEFAULT NULL, `is_client` tinyint(4) DEFAULT '0', `staff_id` int(15) DEFAULT '0', `is_read` int(15) DEFAULT '0', `dashborad_read` int(15) DEFAULT '0' ) ENGINE=MyISAM DEFAULT CHARSET=utf8; -- -------------------------------------------------------- -- -- Table structure for table `avis_subaccount_settings` -- CREATE TABLE `avis_subaccount_settings` ( `subaccount_setting_id` int(15) NOT NULL AUTO_INCREMENT, `client_id` int(15) DEFAULT '0', `setting_id` int(15) DEFAULT '0', `is_set` tinyint(1) DEFAULT '0', PRIMARY KEY (`subaccount_setting_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_task` -- CREATE TABLE `avis_task` ( `task_id` int(11) NOT NULL AUTO_INCREMENT, `task_title` varchar(255) DEFAULT NULL, `description` text, `startdate` text, `enddate` text, `task_status` int(11) NOT NULL DEFAULT '0', `priority` int(11) NOT NULL DEFAULT '0', `staff_id` int(11) DEFAULT '0', `task_repeat_schedule` int(15) DEFAULT '0', `task_repeat_occurence` varchar(255) DEFAULT NULL, `owner_favourite` varchar(255) DEFAULT NULL, `parent_id` int(20) DEFAULT '0', `is_repeat` int(11) NOT NULL DEFAULT '0', `recurrence_flag` int(11) NOT NULL DEFAULT '0', `task_email_flag` int(11) NOT NULL DEFAULT '0', `autotask_flag` tinyint(1) NOT NULL DEFAULT '0', `autotask_id` int(15) DEFAULT '0', `ticket_id` int(15) DEFAULT '0', `auto_parent_id` int(15) DEFAULT '0', `task_hash` varchar(255) DEFAULT NULL, `rectask_title` varchar(255) DEFAULT NULL, `task_schedule_hrs` int(15) DEFAULT '0', `urgency` int(11) NOT NULL DEFAULT '0', `impact` int(11) NOT NULL DEFAULT '0', PRIMARY KEY (`task_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_taskauditlog` -- CREATE TABLE `avis_taskauditlog` ( `log_id` int(15) NOT NULL AUTO_INCREMENT, `task_hash` varchar(15) DEFAULT NULL, `task_id` int(15) DEFAULT '0', `subject` varchar(255) DEFAULT NULL, `entry_date` int(15) DEFAULT '0', `operation_id` int(15) DEFAULT '0', `operator_id` int(15) DEFAULT '0', `operator` tinyint(2) DEFAULT '0', `old_info` varchar(255) DEFAULT NULL, `new_info` varchar(255) DEFAULT NULL, `description` tinytext, `operation_type` int(15) DEFAULT '0', `location` tinyint(4) DEFAULT '0', PRIMARY KEY (`log_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_task_assign` -- CREATE TABLE `avis_task_assign` ( `assign_id` int(15) NOT NULL AUTO_INCREMENT, `task_id` int(15) DEFAULT '0', `owner_id` int(15) DEFAULT '0', PRIMARY KEY (`assign_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_task_comment` -- CREATE TABLE `avis_task_comment` ( `comment_id` int(15) NOT NULL AUTO_INCREMENT, `task_id` int(15) DEFAULT '0', `content` text, `entry_date` int(15) DEFAULT '0', `owner` int(15) DEFAULT '0', PRIMARY KEY (`comment_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_tax` -- CREATE TABLE `avis_tax` ( `tax_id` int(4) NOT NULL AUTO_INCREMENT, `domain_id` int(15) DEFAULT '0', `tax_name` varchar(255) DEFAULT NULL, `exec_order` int(4) DEFAULT '0', `tax_type` tinyint(1) DEFAULT '0', `rate` decimal(10,2) DEFAULT '0.00', `is_enabled` tinyint(1) DEFAULT '1', `entry_date` int(15) DEFAULT '0', PRIMARY KEY (`tax_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_tax_setting` -- CREATE TABLE `avis_tax_setting` ( `stax_id` int(4) NOT NULL AUTO_INCREMENT, `domain_id` int(15) DEFAULT '0', `tax_stype` tinyint(1) NOT NULL DEFAULT '0', `tax_enabled` tinyint(1) NOT NULL DEFAULT '1', `compound_tax` tinyint(1) NOT NULL DEFAULT '0', PRIMARY KEY (`stax_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_team_access` -- CREATE TABLE `avis_team_access` ( `team_id` int(15) NOT NULL AUTO_INCREMENT, `team_name` varchar(255) NOT NULL, `department_access` varchar(255) NOT NULL, `schedule_id` int(12) NOT NULL, `is_enabled` tinyint(1) DEFAULT '1', PRIMARY KEY (`team_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_team_access` -- INSERT INTO `avis_team_access` VALUES (1, 'Default', '0', 1, 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket` -- CREATE TABLE `avis_ticket` ( `ticket_id` int(15) NOT NULL AUTO_INCREMENT, `ticket_hash` varchar(15) DEFAULT NULL, `department_id` int(15) DEFAULT '0', `domain_id` int(15) DEFAULT '0', `status_id` int(15) DEFAULT '0', `priority_id` int(15) DEFAULT '0', `subject` text, `channel_id` int(15) DEFAULT '1', `type_id` int(4) NOT NULL DEFAULT '0', `receive_date` int(15) DEFAULT '0', `modify_date` int(15) DEFAULT '0', `client_id` int(15) DEFAULT '0', `flag_id` int(15) DEFAULT '1', `language_id` int(15) DEFAULT '1', `attachment_count` int(15) DEFAULT '0', `post_count` int(15) DEFAULT '0', `last_replier_name` varchar(255) DEFAULT NULL, `last_replier_time` int(15) NOT NULL DEFAULT '0', `last_replier_email` varchar(255) DEFAULT NULL, `last_replier_id` varchar(511) DEFAULT NULL, `slaplan_id` int(15) DEFAULT '0', `due_time` int(15) DEFAULT '0', `resolution_time` int(15) DEFAULT '0', `source_from` tinyint(4) DEFAULT '0', `user_replied` tinyint(1) DEFAULT '0', `is_spam` tinyint(1) DEFAULT '0', `is_read` tinyint(1) DEFAULT '0', `is_deleted` tinyint(2) DEFAULT '0', `is_important` tinyint(1) DEFAULT '0', `recipients` text, `people` text, `draft_id` int(15) DEFAULT '0', `rating` int(4) DEFAULT '0', `integration_link` varchar(255) DEFAULT NULL, `schedule_id` int(15) DEFAULT '0', `level_id` int(15) DEFAULT '0', `category_id` int(15) DEFAULT '0', `subcategory_id` int(15) DEFAULT '0', `item_id` int(15) DEFAULT '0', `location_id` int(15) DEFAULT '0', `closed_time` varchar(30) DEFAULT NULL, `pause_dtime` varchar(255) DEFAULT NULL, `pause_rtime` varchar(255) DEFAULT NULL, `sla_schedule_id` int(11) DEFAULT '0', `owner` varchar(255) DEFAULT NULL, `message_id` text, `applyslarespo_time` int(15) NOT NULL DEFAULT '0', `applyslaresol_time` int(15) NOT NULL DEFAULT '0', `urgency_id` int(15) DEFAULT '0', `impact_id` int(15) DEFAULT '0', `impact_details` tinytext NOT NULL, `reason_for_closer` longtext, `priority_justification` longtext, `symptoms` longtext, `is_archive` tinyint(1) DEFAULT '0', `mode_of_contact` int(15) DEFAULT '0' COMMENT '1-mail,2-call,3-web portal', `is_dm` tinyint(4) NOT NULL DEFAULT '0', `asset_id` int(15) DEFAULT '0', PRIMARY KEY (`ticket_id`), UNIQUE KEY `ticket_hash_2` (`ticket_hash`), KEY `ticket_hash` (`ticket_hash`,`domain_id`), KEY `department_id` (`department_id`,`channel_id`,`flag_id`,`language_id`), KEY `is_spam` (`status_id`,`is_spam`,`is_deleted`,`draft_id`,`department_id`,`client_id`), KEY `receive_date` (`receive_date`,`modify_date`,`due_time`,`resolution_time`), KEY `client_id` (`client_id`), KEY `last_replier_id` (`last_replier_id`(255)) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=3 ; -- -- Dumping data for table `avis_ticket` -- INSERT INTO `avis_ticket` VALUES (2, 'ZSYJ-432161', 1, 1, 1, 1, 'Sample internal incident', 1, 1, [[timestamp]], [[timestamp]], 0, 1, 1, 0, 1, 'Administrator', 0, 'admin@test.com', '1', 1, 0, 0, 0, 0, 0, 0, 0, 0, NULL, '', 0, 0, '', 0, 0, 0, 0, 0, 0, '', '', '', 0, '', '', 0, 0, 1, 1, 'Low impact remark', NULL, NULL, NULL, 0, 0, 0, 0), (1, 'DEDU-770596', 1, 1, 1, 1, 'Sample incident', 5, 1, [[timestamp]], [[timestamp]], 1, 1, 1, 0, 1, 'Sample Customer', 0, 'customer@iamdemo.com', '1', 1, 0, 0, 0, 1, 0, 0, 0, 0, 'customer@iamdemo.com', '', 0, 0, '', 0, 0, 0, 0, 0, 0, '', '', '', 0, '', '', 0, 0, 1, 1, 'Low impact remark', NULL, NULL, NULL, 0, 0, 0, 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_approvals` -- CREATE TABLE `avis_ticket_approvals` ( `approvals_id` int(11) NOT NULL AUTO_INCREMENT, `approvals_type` tinyint(2) DEFAULT '0', `parent_id` int(11) DEFAULT '0', `staff_id` int(11) DEFAULT '0', `approvals_status` tinyint(2) DEFAULT '0' COMMENT '0-requested, 1-approved, 2-cancelled, 3-rejected', `send_date` varchar(20) DEFAULT NULL, `status_date` varchar(20) DEFAULT NULL, `remark` text, `is_enabled` int(11) DEFAULT '0', `request_id` int(15) DEFAULT '0', `owner_id` int(15) DEFAULT '0', `user_type` tinyint(2) NOT NULL DEFAULT '0' COMMENT 'default 0= Staff ,1=client', `is_ignore` tinyint(1) NOT NULL DEFAULT '0' COMMENT '1=ignored', PRIMARY KEY (`approvals_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_archive` -- CREATE TABLE `avis_ticket_archive` ( `ticket_id` int(15) NOT NULL AUTO_INCREMENT, `ticket_hash` varchar(15) DEFAULT NULL, `department_id` int(15) DEFAULT '0', `domain_id` int(15) DEFAULT '0', `status_id` int(15) DEFAULT '0', `priority_id` int(15) DEFAULT '0', `subject` text, `channel_id` int(15) DEFAULT '1', `type_id` int(4) NOT NULL DEFAULT '0', `receive_date` int(15) DEFAULT '0', `modify_date` int(15) DEFAULT '0', `client_id` int(15) DEFAULT '0', `flag_id` int(15) DEFAULT '1', `language_id` int(15) DEFAULT '1', `attachment_count` int(15) DEFAULT '0', `post_count` int(15) DEFAULT '0', `last_replier_name` varchar(255) DEFAULT NULL, `last_replier_time` int(15) NOT NULL DEFAULT '0', `last_replier_email` varchar(255) DEFAULT NULL, `last_replier_id` varchar(511) DEFAULT NULL, `slaplan_id` int(15) DEFAULT '0', `due_time` int(15) DEFAULT '0', `resolution_time` int(15) DEFAULT '0', `source_from` tinyint(4) DEFAULT '0', `user_replied` tinyint(1) DEFAULT '0', `is_spam` tinyint(1) DEFAULT '0', `is_read` tinyint(1) DEFAULT '0', `is_deleted` tinyint(2) DEFAULT '0', `is_important` tinyint(1) DEFAULT '0', `recipients` text, `people` text, `draft_id` int(15) DEFAULT '0', `rating` int(4) DEFAULT '0', `integration_link` varchar(255) DEFAULT NULL, `schedule_id` int(15) DEFAULT '0', `level_id` int(15) DEFAULT '0', `category_id` int(15) DEFAULT '0', `subcategory_id` int(15) DEFAULT '0', `item_id` int(15) DEFAULT '0', `location_id` int(15) DEFAULT '0', `closed_time` varchar(30) DEFAULT NULL, `pause_dtime` varchar(255) DEFAULT NULL, `pause_rtime` varchar(255) DEFAULT NULL, `sla_schedule_id` int(11) DEFAULT '0', `owner` varchar(255) DEFAULT NULL, `message_id` text, `applyslarespo_time` int(15) NOT NULL DEFAULT '0', `applyslaresol_time` int(15) NOT NULL DEFAULT '0', `urgency_id` int(15) DEFAULT '0', `impact_id` int(15) DEFAULT '0', `impact_details` tinytext NOT NULL, `reason_for_closer` longtext, `priority_justification` longtext, `symptoms` longtext, `is_archive` tinyint(1) DEFAULT '0', `mode_of_contact` int(15) DEFAULT '0' COMMENT '1-mail,2-call,3-web portal', `is_dm` tinyint(4) NOT NULL DEFAULT '0', `asset_id` int(15) DEFAULT '0', PRIMARY KEY (`ticket_id`), KEY `ticket_hash` (`ticket_hash`,`domain_id`), KEY `department_id` (`department_id`,`channel_id`,`flag_id`,`language_id`), KEY `is_spam` (`status_id`,`is_spam`,`is_deleted`,`draft_id`,`department_id`,`client_id`), KEY `receive_date` (`receive_date`,`modify_date`,`due_time`,`resolution_time`), KEY `client_id` (`client_id`), KEY `last_replier_id` (`last_replier_id`(255)) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_assign` -- CREATE TABLE `avis_ticket_assign` ( `assign_id` int(15) NOT NULL AUTO_INCREMENT, `ticket_id` int(15) DEFAULT '0', `owner_id` int(15) DEFAULT '0', `team_id` int(15) DEFAULT '0', PRIMARY KEY (`assign_id`), UNIQUE KEY `ticket_owner` (`ticket_id`,`owner_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=3 ; -- -- Dumping data for table `avis_ticket_assign` -- INSERT INTO `avis_ticket_assign` VALUES (1, 1, 0, 0), (2, 2, 0, 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_category` -- CREATE TABLE `avis_ticket_category` ( `category_id` int(11) NOT NULL AUTO_INCREMENT, `access_type` tinyint(2) NOT NULL DEFAULT '0', `display_order` int(15) DEFAULT '0', `department_access` varchar(511) NOT NULL DEFAULT '0', `is_enabled` tinyint(4) NOT NULL DEFAULT '1', `asset_access` varchar(511) DEFAULT '0', `problem_access` varchar(511) DEFAULT '0', `changes_access` varchar(511) DEFAULT '0', `release_access` varchar(511) DEFAULT '0', PRIMARY KEY (`category_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=3 ; -- -- Dumping data for table `avis_ticket_category` -- INSERT INTO `avis_ticket_category` VALUES (1, 0, 1, '0', 1, '0', '0', '0', '0'), (2, 0, 2, '0', 1, '0', '0', '0', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_count` -- CREATE TABLE `avis_ticket_count` ( `department_id` int(15) DEFAULT '0', `status_id` int(15) DEFAULT '0', `total_count` int(15) DEFAULT '0', `group_id` int(15) DEFAULT '0', UNIQUE KEY `department_id` (`department_id`,`status_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8; -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_flag` -- CREATE TABLE `avis_ticket_flag` ( `flag_id` int(15) NOT NULL AUTO_INCREMENT, `flag_color` varchar(63) DEFAULT NULL, `is_custom` tinyint(1) DEFAULT '1', `display_order` int(15) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `department_access` varchar(511) DEFAULT '0', PRIMARY KEY (`flag_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=4 ; -- -- Dumping data for table `avis_ticket_flag` -- INSERT INTO `avis_ticket_flag` VALUES (1, '#ffffff', 1, 1, 1, 0, '0'), (2, '#00ff00', 1, 2, 1, 0, '0'), (3, '#ff0000', 1, 3, 1, 0, '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_item` -- CREATE TABLE `avis_ticket_item` ( `item_id` int(11) NOT NULL AUTO_INCREMENT, `subcategory_id` int(11) DEFAULT '0', `access_type` tinyint(2) NOT NULL DEFAULT '0', `is_enabled` tinyint(4) NOT NULL DEFAULT '1', `display_order` int(15) DEFAULT '0', PRIMARY KEY (`item_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=9 ; -- -- Dumping data for table `avis_ticket_item` -- INSERT INTO `avis_ticket_item` VALUES (1, 1, 0, 1, 1), (2, 1, 0, 1, 2), (3, 1, 0, 1, 3), (4, 2, 0, 1, 4), (5, 2, 0, 1, 5), (6, 2, 0, 1, 6), (7, 3, 0, 1, 7), (8, 3, 0, 1, 8); -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_level` -- CREATE TABLE `avis_ticket_level` ( `level_id` int(11) NOT NULL AUTO_INCREMENT, `access_type` tinyint(2) NOT NULL DEFAULT '0', `is_enabled` tinyint(4) NOT NULL DEFAULT '1', `display_order` tinyint(4) NOT NULL DEFAULT '0', `department_access` varchar(511) NOT NULL DEFAULT '0', `asset_access` varchar(511) DEFAULT '0', `problem_access` varchar(511) DEFAULT '0', `changes_access` varchar(511) DEFAULT '0', `release_access` varchar(511) DEFAULT '0', PRIMARY KEY (`level_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=4 ; -- -- Dumping data for table `avis_ticket_level` -- INSERT INTO `avis_ticket_level` VALUES (1, 0, 1, 1, '0', '0', '0', '0', '0'), (2, 0, 1, 2, '0', '0', '0', '0', '0'), (3, 0, 1, 3, '0', '0', '0', '0', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_link` -- CREATE TABLE `avis_ticket_link` ( `link_id` int(11) NOT NULL AUTO_INCREMENT, `parent_ticket_id` int(11) DEFAULT '0', `link_type` tinyint(1) DEFAULT '0' COMMENT '1-relates to, 2-is related to, 3-is a parent of, 4-is a child of, 5-depends on, 6-is depended on, 7-duplicates, 8-is duplicated by,9-is clone of', `ticket_ids` text COMMENT 'Comma separated incident ids', `id_type` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0-Incident, 1-Problem', PRIMARY KEY (`link_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_post` -- CREATE TABLE `avis_ticket_post` ( `post_id` int(15) NOT NULL AUTO_INCREMENT, `ticket_id` int(15) DEFAULT '0', `content` longtext, `modify_date` int(15) DEFAULT '0', `receive_date` int(15) DEFAULT '0', `submitter_name` varchar(255) DEFAULT NULL, `submitter_email` varchar(255) DEFAULT NULL, `submitter` tinyint(1) DEFAULT '0' COMMENT '0-client, 1-staff', `submitter_id` int(15) DEFAULT '0', `ipaddress` varchar(63) DEFAULT NULL, `commentid` varchar(200) DEFAULT NULL, `forward` varchar(255) DEFAULT NULL, `read_mark` tinyint(1) DEFAULT '0', `is_visible` tinyint(1) DEFAULT '1', `draft_id` int(15) DEFAULT '0', `from_dept_email` varchar(100) DEFAULT NULL, `receiver_to` text, `receiver_cc` text, `receiver_bcc` text, `apply_macro` int(11) DEFAULT '0', `reply_forward` tinyint(1) NOT NULL DEFAULT '0' COMMENT '1-reply, 2-forward', `received_via` tinyint(1) DEFAULT '0' COMMENT '1-portal, 2-email, 3-api', `as_client` tinyint(1) DEFAULT '0' COMMENT '1-vis_as_client', `integration_link` varchar(255) DEFAULT NULL, `mail_id` int(15) DEFAULT '0', `email_status` varchar(255) DEFAULT NULL, `is_resolution` tinyint(1) NOT NULL DEFAULT '0' COMMENT '1=yes', `chat_id` int(11) NOT NULL DEFAULT '0', `plain_content` longtext, `missed_chat` int(11) NOT NULL DEFAULT '0', `working_time` int(15) NOT NULL DEFAULT '0', `sla_maintain` int(15) NOT NULL DEFAULT '0', `is_dm` tinyint(4) NOT NULL DEFAULT '0', PRIMARY KEY (`post_id`), KEY `ticket_id` (`ticket_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=3 ; -- -- Dumping data for table `avis_ticket_post` -- INSERT INTO `avis_ticket_post` VALUES (1, 2, 'This is sample incident message.<br>', NULL, [[timestamp]], 'Administrator', 'admin@test.com', 0, 1, '127.0.0.1', NULL, NULL, 0, 1, 0, 'Vision helpdesk <admin@test.com>', '', '', '', 0, 0, 1, 0, '', 0, NULL, 0, 0, NULL, 0, 0, 0, 0), (2, 1, 'This is sample incident message', NULL, [[timestamp]], 'Sample Customer', 'customer@iamdemo.com', 1, 1, '127.0.0.1', NULL, NULL, 0, 1, 0, '', 'General', '', '', 0, 0, 1, 0, '', 0, NULL, 0, 0, NULL, 0, 0, 0, 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_post_archive` -- CREATE TABLE `avis_ticket_post_archive` ( `post_id` int(15) NOT NULL AUTO_INCREMENT, `ticket_id` int(15) DEFAULT '0', `content` longtext, `modify_date` int(15) DEFAULT '0', `receive_date` int(15) DEFAULT '0', `submitter_name` varchar(255) DEFAULT NULL, `submitter_email` varchar(255) DEFAULT NULL, `submitter` tinyint(1) DEFAULT '0' COMMENT '0-client, 1-staff', `submitter_id` int(15) DEFAULT '0', `ipaddress` varchar(63) DEFAULT NULL, `commentid` varchar(200) DEFAULT NULL, `forward` varchar(255) DEFAULT NULL, `read_mark` tinyint(1) DEFAULT '0', `is_visible` tinyint(1) DEFAULT '1', `draft_id` int(15) DEFAULT '0', `from_dept_email` varchar(100) DEFAULT NULL, `receiver_to` text, `receiver_cc` text, `receiver_bcc` text, `apply_macro` int(11) DEFAULT '0', `reply_forward` tinyint(1) NOT NULL DEFAULT '0' COMMENT '1-reply, 2-forward', `received_via` tinyint(1) DEFAULT '0' COMMENT '1-portal, 2-email, 3-api', `as_client` tinyint(1) DEFAULT '0' COMMENT '1-vis_as_client', `integration_link` varchar(255) DEFAULT NULL, `mail_id` int(15) DEFAULT '0', `email_status` varchar(255) DEFAULT NULL, `is_resolution` tinyint(1) NOT NULL DEFAULT '0' COMMENT '1=yes', `chat_id` int(11) NOT NULL DEFAULT '0', `plain_content` longtext, `missed_chat` int(11) NOT NULL DEFAULT '0', `working_time` int(15) NOT NULL DEFAULT '0', `sla_maintain` int(15) NOT NULL DEFAULT '0', `is_dm` tinyint(4) NOT NULL DEFAULT '0', PRIMARY KEY (`post_id`), KEY `ticket_id` (`ticket_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_priority` -- CREATE TABLE `avis_ticket_priority` ( `priority_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(25) DEFAULT '#788288', `department_access` varchar(511) DEFAULT '0', `asset_access` varchar(511) DEFAULT '0', `problem_access` varchar(511) DEFAULT '0', `changes_access` varchar(511) DEFAULT '0', `release_access` varchar(511) DEFAULT '0', PRIMARY KEY (`priority_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=5 ; -- -- Dumping data for table `avis_ticket_priority` -- INSERT INTO `avis_ticket_priority` VALUES (1, '', 1, 0, 1, 1, '#008000', '0', '0', '0', '0', '0'), (2, '', 1, 0, 2, 1, '#FF9911', '0', '0', '0', '0', '0'), (3, '', 1, 0, 3, 1, '#FFA500', '0', '0', '0', '0', '0'), (4, '', 1, 0, 4, 1, '#FF0000', '0', '0', '0', '0', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_remark` -- CREATE TABLE `avis_ticket_remark` ( `remark_id` int(15) NOT NULL AUTO_INCREMENT, `remark_type` int(4) DEFAULT '0' COMMENT '3-problem,4-change,5-release', `remark_subtype` int(4) DEFAULT '0', `remark_method` int(1) NOT NULL DEFAULT '0' COMMENT '0 for comment, 1 for error', `parent_id` int(15) DEFAULT '0', `content` text, `staff_id` int(15) DEFAULT '0', `remark_date` int(15) DEFAULT '0', `remark_header_bg_color` varchar(10) DEFAULT NULL, PRIMARY KEY (`remark_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_schedule` -- CREATE TABLE `avis_ticket_schedule` ( `schedule_id` int(11) NOT NULL AUTO_INCREMENT, `ticket_id` int(11) DEFAULT '0', `startdate` int(15) DEFAULT '0', `enddate` int(15) DEFAULT '0', `scedule_type` tinyint(1) DEFAULT '0' COMMENT '0=Never, 1 = Daily, 2=weekly, 3=monthly', `days` varchar(250) DEFAULT NULL COMMENT '1=sun, 2=mon, 3=tue, 4=wen, 5=thu, 6=fri, 7=sat', `creation_date` int(11) DEFAULT '0' COMMENT 'time stamp for create tickit once per day/week/month', `send_email` tinyint(1) DEFAULT '0' COMMENT '1=yes, 0= no', `auto_responder` tinyint(1) DEFAULT '0' COMMENT '1 = yes 0 = no', PRIMARY KEY (`schedule_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_status` -- CREATE TABLE `avis_ticket_status` ( `status_id` int(15) NOT NULL AUTO_INCREMENT, `color` varchar(25) NOT NULL DEFAULT '#788288', `is_custom` tinyint(1) DEFAULT '1', `display_order` int(15) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `department_access` varchar(511) DEFAULT '0', `asset_access` varchar(511) DEFAULT '0', `problem_access` varchar(511) DEFAULT '0', `changes_access` varchar(511) DEFAULT '0', `release_access` varchar(511) DEFAULT '0', `apply_sla` tinyint(1) DEFAULT '0', PRIMARY KEY (`status_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=5 ; -- -- Dumping data for table `avis_ticket_status` -- INSERT INTO `avis_ticket_status` VALUES (1, '#008000', 1, 1, 1, 0, '0', '0', '0', '0', '0', 0), (2, '#FF9911', 1, 2, 1, 0, '0', '0', '0', '0', '0', 0), (3, '#FFA500', 1, 3, 1, 0, '0', '0', '0', '0', '0', 1), (4, '#FF0000', 1, 4, 1, 0, '0', '-1', '-1', '-1', '-1', 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_subcategory` -- CREATE TABLE `avis_ticket_subcategory` ( `subcategory_id` int(11) NOT NULL AUTO_INCREMENT, `category_id` int(11) DEFAULT '0', `access_type` tinyint(2) NOT NULL DEFAULT '0', `is_enabled` tinyint(4) NOT NULL DEFAULT '1', `display_order` int(15) DEFAULT '0', PRIMARY KEY (`subcategory_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=4 ; -- -- Dumping data for table `avis_ticket_subcategory` -- INSERT INTO `avis_ticket_subcategory` VALUES (1, 1, 0, 1, 1), (2, 1, 0, 1, 2), (3, 2, 0, 1, 3); -- -------------------------------------------------------- -- -- Table structure for table `avis_ticket_type` -- CREATE TABLE `avis_ticket_type` ( `type_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `image` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `department_access` varchar(511) DEFAULT '0', `asset_access` varchar(511) DEFAULT '0', `problem_access` varchar(511) DEFAULT '0', `changes_access` varchar(511) DEFAULT '0', `release_access` varchar(511) DEFAULT '0', PRIMARY KEY (`type_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=4 ; -- -- Dumping data for table `avis_ticket_type` -- INSERT INTO `avis_ticket_type` VALUES (1, '', '', 1, 0, 1, '0', '0', '0', '0', '0'), (2, '', '', 1, 0, 2, '0', '0', '0', '0', '0'), (3, '', '', 1, 0, 3, '0', '0', '0', '0', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_time_tracker` -- CREATE TABLE `avis_time_tracker` ( `time_tracker_id` int(15) NOT NULL AUTO_INCREMENT, `bill_time` int(15) DEFAULT '0', `work_time` int(15) DEFAULT '0', `amount` decimal(10,2) NOT NULL DEFAULT '0.00', `description` text, `ticket_id` int(15) DEFAULT '0', `staff_id` int(15) DEFAULT '0', `created_date` int(15) DEFAULT '0', `modified_date` int(15) DEFAULT '0', `billing_rate` int(5) DEFAULT '0', `credits_applied` int(2) DEFAULT '0', PRIMARY KEY (`time_tracker_id`), KEY `ticket_id` (`ticket_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_token_drive` -- CREATE TABLE `avis_token_drive` ( `token_id` int(11) NOT NULL AUTO_INCREMENT, `token` varchar(255) DEFAULT NULL, `filename` varchar(255) DEFAULT NULL, `creation_date` int(15) DEFAULT '0', `attach_id` int(11) DEFAULT '0', `attach_type` int(2) DEFAULT '0' COMMENT '0-attachment,1-drive', `vis_download_count` varchar(255) DEFAULT NULL, `vis_expiary_date` varchar(255) DEFAULT NULL, PRIMARY KEY (`token_id`) ) ENGINE=MyISAM DEFAULT CHARSET=latin1 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_toolbar` -- CREATE TABLE `avis_toolbar` ( `toolbar_id` int(15) NOT NULL AUTO_INCREMENT, `staff_id` int(15) DEFAULT '0', `ticket_all` tinyint(1) DEFAULT '1', `ticket_new` tinyint(1) DEFAULT '1', `ticket_overdue` tinyint(1) DEFAULT '1', `ticket_add` tinyint(1) DEFAULT '1', `fitler` tinyint(1) DEFAULT '1', `label` tinyint(1) DEFAULT '1', `client_all` tinyint(1) DEFAULT '1', `client_add` tinyint(1) DEFAULT '1', `client_group` tinyint(1) DEFAULT '1', `client_group_add` tinyint(1) DEFAULT '1', `staff_profile` tinyint(1) DEFAULT '1', `staff_setting` tinyint(1) DEFAULT '1', `staff_alert` tinyint(1) DEFAULT '1', `staff_calendar` tinyint(1) DEFAULT '1', PRIMARY KEY (`toolbar_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=2 ; -- -- Dumping data for table `avis_toolbar` -- INSERT INTO `avis_toolbar` VALUES (1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_twilio` -- CREATE TABLE `avis_twilio` ( `twilio_id` int(11) NOT NULL AUTO_INCREMENT, `integration_id` int(11) DEFAULT '0', `title` varchar(250) DEFAULT NULL, `twilio_number` varchar(50) DEFAULT NULL, `app_sid` varchar(250) DEFAULT NULL, `message` varchar(250) DEFAULT NULL, `is_outbound` int(11) NOT NULL DEFAULT '0', PRIMARY KEY (`twilio_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_twilio_forward` -- CREATE TABLE `avis_twilio_forward` ( `forward_id` int(11) NOT NULL AUTO_INCREMENT, `staff_id` int(11) DEFAULT '0', `forward_number` varchar(250) CHARACTER SET latin1 DEFAULT NULL, `status` int(11) DEFAULT '0', PRIMARY KEY (`forward_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_twilio_staff` -- CREATE TABLE `avis_twilio_staff` ( `id` int(11) NOT NULL AUTO_INCREMENT, `twilio_id` int(11) DEFAULT '0', `key_press` int(11) DEFAULT '0', `key_messages` varchar(250) DEFAULT NULL, `department_id` int(11) DEFAULT '0', `staff` varchar(500) DEFAULT NULL, `forward_to` int(11) NOT NULL DEFAULT '0', PRIMARY KEY (`id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_urgency` -- CREATE TABLE `avis_urgency` ( `urgency_id` int(15) NOT NULL AUTO_INCREMENT, `description` text, `is_enabled` tinyint(1) DEFAULT '1', `access_type` tinyint(2) DEFAULT '0', `display_order` int(15) DEFAULT '0', `is_custom` tinyint(1) DEFAULT '1', `color` varchar(25) DEFAULT '#788288', `department_access` varchar(255) DEFAULT '0', `asset_access` varchar(255) DEFAULT '0', `problem_access` varchar(255) DEFAULT '0', `changes_access` varchar(255) DEFAULT '0', `release_access` varchar(255) DEFAULT '0', PRIMARY KEY (`urgency_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=4 ; -- -- Dumping data for table `avis_urgency` -- INSERT INTO `avis_urgency` VALUES (1, 'Low', 1, 0, 1, 1, '#008000', '0', '0', '0', '0', '0'), (2, 'Medium', 1, 0, 2, 1, '#FF9911', '0', '0', '0', '0', '0'), (3, 'High', 1, 0, 3, 1, '#FF0000', '0', '0', '0', '0', '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_va_agent` -- CREATE TABLE `avis_va_agent` ( `va_id` int(15) NOT NULL AUTO_INCREMENT, `title` varchar(255) NOT NULL, `domain_id` int(15) NOT NULL, `language_id` int(15) NOT NULL, `startup_text` text NOT NULL, `ticket_creation_text` varchar(255) NOT NULL, `welcome_msg` text NOT NULL, `closing_msg` text NOT NULL, `avatar_name` varchar(255) NOT NULL, `avatar_img` varchar(255) NOT NULL, `is_enable` tinyint(1) NOT NULL, `not_found_text` text NOT NULL, `va_position` int(15) NOT NULL, `connect_livechat` tinyint(1) NOT NULL DEFAULT '0', `theme_color` varchar(255) NOT NULL, PRIMARY KEY (`va_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_va_feedback` -- CREATE TABLE `avis_va_feedback` ( `fd_id` int(15) NOT NULL AUTO_INCREMENT, `client_id` int(15) DEFAULT '0', `visitor_id` int(15) DEFAULT '0', `va_id` int(15) DEFAULT '0', `domain_id` int(15) DEFAULT '0', `response` tinyint(5) DEFAULT '0' COMMENT '0-No,1-Yes', `entry_date` int(15) DEFAULT '0', PRIMARY KEY (`fd_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_va_topicflow` -- CREATE TABLE `avis_va_topicflow` ( `tf_id` int(15) NOT NULL AUTO_INCREMENT, `topic_id` int(15) NOT NULL, `step` int(15) NOT NULL, `type` int(5) NOT NULL, `text` text NOT NULL, `jumpto` int(15) NOT NULL, `jumpfrom` int(15) NOT NULL, `parent` int(15) NOT NULL, `field1` int(15) NOT NULL, `field2` int(15) NOT NULL, `field3` varchar(255) NOT NULL, `map_to` varchar(500) NOT NULL DEFAULT '0', PRIMARY KEY (`tf_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_va_topics` -- CREATE TABLE `avis_va_topics` ( `topic_id` int(15) NOT NULL AUTO_INCREMENT, `name` varchar(255) NOT NULL, `keywords` text NOT NULL, `va_id` int(15) NOT NULL, `active` tinyint(2) NOT NULL, `domain_access` varchar(255) NOT NULL, `description` text NOT NULL, `field1` int(15) NOT NULL, `field2` int(15) NOT NULL, `field3` varchar(255) NOT NULL, PRIMARY KEY (`topic_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; -- -------------------------------------------------------- -- -- Table structure for table `avis_view` -- CREATE TABLE `avis_view` ( `view_id` int(15) NOT NULL AUTO_INCREMENT, `view_name` varchar(255) DEFAULT NULL, `display_order` int(4) DEFAULT '0', `owner` int(4) DEFAULT '0', `is_enabled` tinyint(1) DEFAULT '1', `page_count` int(4) DEFAULT '0', `navigate_to` int(4) DEFAULT '0', `is_set` tinyint(1) DEFAULT '0', `is_default` tinyint(1) DEFAULT '0', `sort_by1` varchar(255) DEFAULT NULL, `sort_order1` enum('asc','desc') DEFAULT 'asc', `sort_by2` varchar(255) DEFAULT NULL, `sort_order2` enum('asc','desc') DEFAULT 'asc', `sort_by3` varchar(255) DEFAULT NULL, `sort_order3` enum('asc','desc') DEFAULT 'asc', `is_chat` tinyint(1) NOT NULL DEFAULT '0' COMMENT '0=ticket,1=chat', PRIMARY KEY (`view_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=3 ; -- -- Dumping data for table `avis_view` -- INSERT INTO `avis_view` VALUES (1, 'Default', 1, 0, 1, 20, NULL, 1, 1, 'user_replied', 'desc', 'modify_date', 'desc', 'due_time', 'asc', 0), (2, 'Default chat view', 1, 0, 1, 20, NULL, 1, 1, '', 'asc', '', 'desc', '', 'asc', 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_view_access` -- CREATE TABLE `avis_view_access` ( `access_id` int(15) NOT NULL AUTO_INCREMENT, `view_id` int(15) DEFAULT '0', `tab_id` int(15) DEFAULT '0', `sort_order` int(4) DEFAULT '0', PRIMARY KEY (`access_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=14 ; -- -- Dumping data for table `avis_view_access` -- INSERT INTO `avis_view_access` VALUES (1, 1, 1, NULL), (2, 1, 2, NULL), (3, 1, 3, NULL), (4, 1, 5, NULL), (5, 1, 6, NULL), (6, 1, 10, NULL), (7, 1, 9, NULL), (8, 2, 54, NULL), (9, 2, 37, NULL), (10, 2, 35, NULL), (11, 2, 34, NULL), (12, 2, 55, NULL), (13, 2, 36, NULL); -- -------------------------------------------------------- -- -- Table structure for table `avis_view_tab` -- CREATE TABLE `avis_view_tab` ( `view_tab_id` int(15) NOT NULL AUTO_INCREMENT, `tab_name` varchar(255) DEFAULT NULL, `tab_title` varchar(255) DEFAULT NULL, `is_chat` tinyint(2) NOT NULL DEFAULT '0' COMMENT '0=ticket,1=chat', PRIMARY KEY (`view_tab_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=58 ; -- -- Dumping data for table `avis_view_tab` -- INSERT INTO `avis_view_tab` VALUES (1, 'ticket_hash', 'TXTTICKETHASH', 0), (2, 'subject', 'TXTSUBJECT', 0), (3, 'email', 'TXTEMAIL', 0), (4, 'domain_name', 'TXTDOMAIN', 0), (5, 'department_name', 'TXTDEPARTMENT', 0), (6, 'ticket_priority', 'TXTPRIORITY', 0), (7, 'modify_date', 'TXTMODIFIEDON', 0), (8, 'due_time', 'TXTDUETIME', 0), (9, 'flag_color', 'TXTFLAG', 0), (10, 'ticket_status', 'TXTSTATUS', 0), (11, 'owner', 'TXTOWNER', 0), (12, 'first_name', 'TXTFIRSTNAME', 0), (13, 'last_name', 'TXTLASTNAME', 0), (14, 'receive_date', 'TXTCREATEDATE', 0), (15, 'language_name', 'TXTLANGUAGE', 0), (16, 'last_replier_name', 'TXTLASTREPLIER', 0), (17, 'ticket_type', 'TXTTICKETTYPE', 0), (18, 'resolution_time', 'TXTRESOLUTIONTIME', 0), (19, 'star', 'TXTRATING', 0), (20, 'label', 'TXTLABEL', 0), (21, 'link', 'TXTLINK', 0), (22, 'attachment', 'TXTATTACHMENT', 0), (23, 'organization', 'TXTORGANIZATION', 0), (24, 'company_name', 'TXTCOMPANYNAME', 0), (25, 'last_replier_time', 'TXTLASTREPLIERTIME', 0), (26, 'ticket_category', 'TXTTICKETCATEGORY', 0), (27, 'ticket_sub_cateogy', 'TXTTICKETSUBCATEGORY', 0), (28, 'ticket_item', 'TXTTICKETITEM', 0), (29, 'ticket_level', 'TXTTICKETLEVEL', 0), (30, 'location', 'TXTLOCATION', 0), (31, 'CI_attached', 'TXTCIATTACHED', 0), (32, 'urgency', 'TXTURGENCY', 0), (33, 'impact', 'TXTIMPACT', 0), (34, 'referral', 'TXTREFERRAL', 1), (35, 'ip', 'TXTIPADDRESS', 1), (36, 'last_visit_page', 'TXTLASTVISITPAGE', 1), (37, 'last_visit_time', 'TXTLASTACTIVITY', 1), (38, 'latitude', 'TXTLATITUDE', 1), (39, 'longitude', 'TXTLONGITUDE', 1), (40, 'country', 'TXTCOUNTRY', 1), (41, 'city', 'TXTCITY', 1), (42, 'timezone', 'TXTTIMEZONE', 1), (43, 'browser', 'TXTBROWSER', 1), (44, 'visits', 'TXTVISITS', 1), (45, 'device', 'TXTDEVICE', 1), (46, 'os', 'TXTOS', 1), (47, 'language', 'TXTLANGUAGE', 1), (48, 'useragent', 'TXTUSERAGENT', 1), (49, 'continent', 'TXTCONTINENT', 1), (50, 'countryCode', 'TXTCOUNTRYCODE', 1), (51, 'isp', 'TXTISP', 1), (52, 'businessName', 'TXTBUSINESSNEME', 1), (53, 'businessWebsite', 'TXTBUSINESSWEBSITE', 1), (54, 'name', 'TXTNAME', 1), (55, 'pagetitle', 'TXTPAGETITLE', 1), (56, 'start_time', 'TXTONLINETIME', 1), (57, 'domain_name', 'TXTDOMAIN', 1); -- -------------------------------------------------------- -- -- Table structure for table `avis_workflow` -- CREATE TABLE `avis_workflow` ( `workflow_id` int(15) NOT NULL AUTO_INCREMENT, `workflow_name` varchar(255) DEFAULT NULL, `execution_order` int(15) DEFAULT '0', `concat_type` varchar(63) DEFAULT NULL, `is_enabled` tinyint(1) DEFAULT '1', `owner` int(15) DEFAULT '0', `creation_date` int(15) DEFAULT '0', `event` varchar(255) DEFAULT NULL, `reset_sla_res_time` int(5) DEFAULT '0' COMMENT 'Reset resolution time', PRIMARY KEY (`workflow_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=7 ; -- -- Dumping data for table `avis_workflow` -- INSERT INTO `avis_workflow` VALUES (1, 'Default workflow', 1, 'or', 1, 1, [[timestamp]], '0', 1), (2, 'Client feedback on incident close', 2, NULL, 0, 1, [[timestamp]], '6', 0), (3, 'Self assign incident on staff reply', 3, NULL, 0, 1, [[timestamp]], '2', 0), (4, 'Apply 5 days workflow for auto close', 4, NULL, 0, 1, [[timestamp]], '14,15', 0), (5, 'Auto close awaiting incidents after 5 days', 5, NULL, 0, 1, [[timestamp]], '14,15', 0), (6, 'Default livechat workflow', 6, NULL, 1, 1, [[timestamp]], '0', 0); -- -------------------------------------------------------- -- -- Table structure for table `avis_workflow_action` -- CREATE TABLE `avis_workflow_action` ( `waction_id` int(15) NOT NULL AUTO_INCREMENT, `workflow_id` int(15) DEFAULT '0', `action_id` int(15) DEFAULT '0', `content` text, PRIMARY KEY (`waction_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=157 ; -- -- Dumping data for table `avis_workflow_action` -- INSERT INTO `avis_workflow_action` VALUES (1, 1, 1, '0'), (2, 1, 2, ''), (3, 1, 3, '1'), (4, 1, 4, '0'), (5, 1, 5, '0'), (6, 1, 6, '0'), (7, 1, 7, '1'), (8, 1, 8, '0'), (9, 1, 9, '0'), (10, 1, 10, '1'), (11, 1, 11, '1'), (12, 1, 12, '0'), (13, 1, 13, ''), (14, 1, 14, '0'), (15, 1, 15, '0'), (16, 1, 16, ''), (17, 1, 17, '0'), (18, 1, 18, ''), (19, 1, 19, '0'), (20, 1, 20, ''), (21, 2, 1, '0'), (22, 2, 2, ''), (23, 2, 3, '0'), (24, 2, 4, '0'), (25, 2, 5, '0'), (26, 2, 6, '0'), (27, 2, 7, '0'), (28, 2, 9, '0'), (29, 2, 10, '1'), (30, 2, 11, '1'), (31, 2, 12, '0'), (32, 2, 13, ''), (33, 2, 14, '0'), (34, 2, 15, '0'), (35, 2, 16, ''), (36, 2, 17, '0'), (37, 2, 18, ''), (38, 2, 19, '0'), (39, 2, 21, '0'), (40, 2, 22, '0'), (41, 2, 23, '0'), (42, 2, 24, '0'), (43, 2, 25, ''), (44, 2, 26, '22'), (45, 2, 27, ''), (46, 2, 28, '0'), (47, 3, 1, '0'), (48, 3, 2, 'VIS_STAFF_ID'), (49, 3, 3, '0'), (50, 3, 4, '0'), (51, 3, 5, '0'), (52, 3, 6, '0'), (53, 3, 7, '0'), (54, 3, 9, '0'), (55, 3, 10, '1'), (56, 3, 11, '1'), (57, 3, 12, '0'), (58, 3, 13, ''), (59, 3, 14, '0'), (60, 3, 15, '0'), (61, 3, 16, ''), (62, 3, 17, '0'), (63, 3, 18, ''), (64, 3, 19, '0'), (65, 3, 21, '0'), (66, 3, 22, '0'), (67, 3, 23, '0'), (68, 3, 24, '0'), (69, 3, 25, ''), (70, 3, 26, '0'), (71, 3, 27, ''), (72, 3, 28, '0'), (73, 4, 1, '0'), (74, 4, 2, ''), (75, 4, 3, '0'), (76, 4, 4, '0'), (77, 4, 5, '0'), (78, 4, 6, '0'), (79, 4, 7, '2'), (80, 4, 9, '0'), (81, 4, 10, '1'), (82, 4, 11, '1'), (83, 4, 12, '0'), (84, 4, 13, ''), (85, 4, 14, '0'), (86, 4, 15, '0'), (87, 4, 16, ''), (88, 4, 17, '0'), (89, 4, 18, ''), (90, 4, 19, '0'), (91, 4, 21, '0'), (92, 4, 22, '0'), (93, 4, 23, '0'), (94, 4, 24, '0'), (95, 4, 25, ''), (96, 4, 26, '0'), (97, 4, 27, ''), (98, 4, 28, '0'), (99, 5, 1, '0'), (100, 5, 2, ''), (101, 5, 3, '3'), (102, 5, 4, '0'), (103, 5, 5, '0'), (104, 5, 6, '0'), (105, 5, 7, '0'), (106, 5, 9, '0'), (107, 5, 10, '1'), (108, 5, 11, '1'), (109, 5, 12, '0'), (110, 5, 13, ''), (111, 5, 14, '0'), (112, 5, 15, '0'), (113, 5, 16, ''), (114, 5, 17, '0'), (115, 5, 18, ''), (116, 5, 19, '0'), (117, 5, 21, '0'), (118, 5, 22, '0'), (119, 5, 23, '0'), (120, 5, 24, '0'), (121, 5, 25, ''), (122, 5, 26, '7'), (123, 5, 27, ''), (124, 5, 28, '0'), (125, 6, 1, '0'), (126, 6, 2, ''), (127, 6, 3, '3'), (128, 6, 4, '0'), (129, 6, 5, '0'), (130, 6, 6, '0'), (131, 6, 7, '0'), (132, 6, 9, '0'), (133, 6, 10, '1'), (134, 6, 11, '1'), (135, 6, 12, '0'), (136, 6, 13, ''), (137, 6, 14, '0'), (138, 6, 15, '0'), (139, 6, 16, ''), (140, 6, 17, '0'), (141, 6, 18, ''), (142, 6, 19, '0'), (143, 6, 21, '0'), (144, 6, 22, '0'), (145, 6, 23, '0'), (146, 6, 24, '0'), (147, 6, 25, '0'), (148, 6, 26, '0'), (149, 6, 27, ''), (150, 6, 28, '0'), (151, 6, 29, '0'), (152, 6, 30, '0'), (153, 6, 31, '0'), (154, 6, 32, ''), (155, 6, 33, '0'), (156, 6, 34, '0'); -- -------------------------------------------------------- -- -- Table structure for table `avis_workflow_criteria` -- CREATE TABLE `avis_workflow_criteria` ( `wcriteria_id` int(15) NOT NULL AUTO_INCREMENT, `workflow_id` int(15) DEFAULT '0', `base_criteria` int(15) DEFAULT '0', `sub_criteria` int(15) DEFAULT '0', `content` text, `concat_type` varchar(25) DEFAULT NULL, PRIMARY KEY (`wcriteria_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=14 ; -- -- Dumping data for table `avis_workflow_criteria` -- INSERT INTO `avis_workflow_criteria` VALUES (1, 1, 0, 0, '', 'or'), (2, 1, 0, 0, '', 'and'), (3, 2, 8, 0, '3', 'and'), (4, 2, 0, 0, '', 'or'), (5, 3, 0, 0, '', 'and'), (6, 3, 0, 0, '', 'or'), (7, 4, 8, 0, '2', 'and'), (8, 4, 0, 0, '', 'or'), (9, 5, 15, 0, '', 'and'), (10, 5, 8, 0, '2', 'and'), (11, 5, 0, 0, '', 'or'), (12, 6, 24, 0, '25', 'and'), (13, 6, 0, 0, '', 'or'); -- -------------------------------------------------------- -- -- Table structure for table `avis_xml_log` -- CREATE TABLE `avis_xml_log` ( `log_id` int(15) NOT NULL AUTO_INCREMENT, `filename` varchar(255) NOT NULL, `modified_date` int(15) NOT NULL, `user_id` int(15) NOT NULL, `user_type` int(2) NOT NULL COMMENT '1-client 2-staff', `filedata` longtext NOT NULL, PRIMARY KEY (`log_id`) ) ENGINE=MyISAM DEFAULT CHARSET=utf8 AUTO_INCREMENT=1 ; 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