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<?php
session_start();
?>
<!doctype html>
<html class="no-js" lang="zxx">
<head>
<meta charset="utf-8">
<meta http-equiv="x-ua-compatible" content="ie=edge">
<title>Ship & Delivery Policy</title>
<meta name="description" content="">
<meta name="viewport" content="width=device-width, initial-scale=1">
<?php include "top-links.php"; ?>
</head>
<body>
<div id="main-wrapper">
<?php include "header.php"; ?>
<div class="page-banner-section section bg-image" data-bg="assets/images/bg/breadcrumb.jpg">
<div class="container">
<div class="row">
<div class="col">
<div class="page-banner text-center">
<h1>Ship & Delivery Policy</h1>
<ul class="page-breadcrumb">
<li><a href="index.html">Home</a></li>
<li>Ship & Delivery Policy</li>
</ul>
</div>
</div>
</div>
</div>
</div>
<section id="policy">
<div class="container py-5">
<h3>Shipping and Return Policy</h3>
<p>
<b>Delivery Areas</b>: We ship across India. For international shipping, please contact our customer
service team.
<br>
<b>Processing Time</b>: Orders are typically processed within 1-2 business days. Please allow additional
time for order processing during peak periods.
<br>
<b>Shipping Charges</b>: Shipping on our website completely free.
<br>
<b>Delivery Time</b>: Expected delivery time is 3-7 business days from the date of dispatch, depending on
the delivery location. Remote areas may experience longer delivery times.
<br>
<b>Order Tracking</b>: Once your order is shipped, you will receive a tracking number via email or SMS. You
can track your order on our website or through the courier’s tracking system.
<br>
<b>Delivery Issues</b>: For any delivery issues or delays, please contact our customer support team for
assistance.
</p>
<h3>Return Policy:</h3>
<b>Eligibility</b>: Returns are accepted within 3 days of delivery. Items must be unused, in their original
packaging, and in the same condition as received.
<br>
<b>Non-Returnable Items</b>: The Handicraft items at our website are non-returnable.
<br>
<b>Return Process</b>: To initiate a return, please contact our customer service team to obtain a return
authorization. We will provide instructions on how to return your items.
<br>
<b>Return Shipping Costs</b>: Return shipping also free as our delivery is free.
<br>
<b>Refunds:</b> Once we receive and inspect the returned items, we will process the refund. Refunds will be
issued to the original payment method within 7-10 business days.
<br>
<b>Exchanges</b>: We don't offer direct exchanges on items. If you wish to exchange an item, please return the
original item and place a new order.
<br>
Damaged or Defective Items: If you receive a damaged or defective item, please contact our customer
service team within 48 hours of delivery for a resolution. We will provide instructions for returning
the item and offer a replacement or refund.
<br>
For any further assistance, please contact our customer support team at <b>[ 9460239203]</b>,
info@rajwadahouse.com
</div>
</section>
<?php include "footer.php"; ?>
</div>
</body>
</html>